Himley Manor Care Home

133 Himley Road, Dudley DY1 2QF
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9.6 51 Reviews
  • Himley Manor Care Home, Dudley
Himley Manor Care Home offers a residential care service in a welcoming environment with skilled and caring staff.

Trained staff work hard to give residents the personalised care and attention they need while enabling them to live fulfilling lives.

Members of staff are part of the National Dignity Council and promote dignity throughout the home - dignity champions provide support to residents and staff.

The care home has a variety of activities for residents to enjoy.

Home-cooked meals are prepared for residents to enjoy each day, special dietary needs also catered for.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £950
  • Self-Funded Residential Dementia Care: from £970
  • RESPITE Self-Funded Residential Care: from £800
  • RESPITE Self-Funded Residential Dementia Care: from £900

Dependent on room with or without en-suite rooms.
Dependent on care needs.

These prices are only a guideline, please contact Himley Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Sammi Care Homes Ltd

Person in charge

  • Tracey Pearson (Manager)

Local Authority / Social Services

Admission Criteria

  • Local authority & Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (20)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Protected meal times

Parking

  • Ample parking on site

Himley Manor Care Home Reviews (51)

9.6

Himley Manor Care Home has a Review Score of 9.6 (9.573) out of 10, based on 20 reviews in the last 2 years.
Over all time Himley Manor Care Home has 51 reviews.

Overall Experience
  • 31
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Date Published
  • 51
  • 7
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  • 20
  • 31
Reviewer Connection to Himley Manor Care Home
  • 23
  • 11
  • 2
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  • 2
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  • 1
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Total of 51, showing 41-51
Review from Carole H (Daughter of Resident) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother became a resident in early January 2021. Because of lockdown, I was unable to settle her in but the staff were extremely nice and welcomed her and made her feel settled. The management were easy to contact and put me at ease about my mom. She has settled well, staff are all kind and friendly.
My mom looks a lot better since she has been a resident. I have been able to visit now and the staff say she is doing really well. I am very pleased.
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Review from Janet O (Daughter of Resident) published on 27 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was looked after to a very high standard. The care assistants who I met all seemed lovely and very caring and kind. They spoke to my mother very sweetly. My mother has stated that everyone who worked there was really nice, and she would happily go back for more respite. I'm very impressed
with Himley Manor and have no hesitation in commending them.
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Review from C M (Daughter of Resident) published on 8 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
At the time of this review, Mum was at end of life and used very few facilities.
Staff were very caring answering all our questions, treated us with kindness and respect.
At Mum's passing, all carers were extremely respectful and were part of our extended family.
So kind and caring, not just a job
to them.
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Review from H A (Niece of Resident) published on 23 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was a resident for five years and could not have received better treatment. She was very happy and died peacefully. She was always treated with care, kindness and her dignity was respected.
Reply from Val Bunn, Registered Manager at Himley Manor Care Home

Thank you for kind words and thank you also for giving us the opportunity to care for your Aunt.

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Review from Anthony G (Brother of Resident) published on 9 September 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister moved into Himley Manor four and a half years ago and settled in very well. However, it soon became apparent that there were problems with staff and even management leaving. Happily, that has now changed and under the leadership of our new manageress, things have changed very much for the
better. Meals are good, and care from the staff is very good.
Anyone looking for a home for their relative or loved one should not base their decision solely on the CQC 2019 report. Go to the home, talk to the manager and staff then make your decision.
Reply from Val Bunn, Registered Manager at Himley Manor Care Home

Thank you Anthony, for your review, whilst we accept there is still room to improve, it is always good to read that relatives can see the changes we have made and are happy with the care their loved ones receive. It is also good to read that the care their loved ones receive is now meeting with relatives approval and that the service delivery has improved. It is also encouraging for us to see you are advising others to come to the home and see for themselves rather than going off the CQC report.

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Review from Neil G (Son of Resident) published on 28 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at this care home for 5 years. She has always felt safe. Some problems did exist at this time. Staff not staying, high turnover does not help with resident's wellbeing. Cleanliness slipped. Wrong residents allowed to stay. Since the change of manager have noticed a great improvement.
Easy to communicate with. Very understanding problems that arise are rectified. I know my mother is cared for.
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Review from Diana G (Sister of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the year my sister, who has dementia, was taken into hospital from the above home. When she returned weeks later, she looked awful. We were not happy with any treatment in the hospital, but with a lot of TLC by the manager and staff, she pulled round and within 3 weeks had gained weight and looked
her normal self. She now has 24-hour care and we are grateful to Himley Manor Care Home.
Reply from Val Bunn, Registered Manager at Himley Manor Care Home

Thank you Diana for your review, the positive changes we have seen with your sister is what makes our jobs worthwhile

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Review from Lynda R (Daughter of Resident) published on 24 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my mom is getting.
She is being treated very well. The staff are very good to my mom even though she can be difficult at times. They understand her needs very well. The home is always clean and the food good. The new manageress is always available to listen if I need to
ask anything, which I find really nice and helpful.
Reply from Val Bunn, Registered Manager at Himley Manor Care Home

Thank you for your review, it is good to read that relatives can see the improvements being made and are happy with the service, we will continue to improve and move forward.

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Review from M M (Husband of Resident) published on 17 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
2018 was a difficult year at Himley Manor. Lots of staff changes, some staying only a day or two, lots of upsets between management and staff and relatives.
New manager came in early 2019. We now have a stable staff team, same faces, same voices.
Himley Manor is now a much better environment for residents
and visitors.
Reply from Val Bunn, Registered Manager at Himley Manor Care Home

Thank you Michael for your review, it is good for us all to see these reviews and know that relatives can see the improved changes and we will continue to move forward.

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Review from Mitchell H (Son of Resident) published on 21 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for all your help. Staff extremely friendly and helpful. My mother was very happy staying here.
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Review from Margaret C (Daughter-in-law of Resident) published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my experience, the home has got better and better as the months have gone one, since Christmas, I have seen a change for the better in the homes' cleanliness and the help the residents get. My mother-in-law has felt happier too and she has said so to me, she feels safer now.
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Current Review Score: 9.6 (9.573)

Overview of Review Score

The Review Score of 9.6 (9.573) out of 10 for Himley Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.573 for Himley Manor Care Home is calculated as follows: ( (159 Excellents x 5) + (60 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 239 Ratings = 4.573
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Himley Manor Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Tracey

Tracey Pearson

Job Title: Registered Manager Joined: 2020

I began working in the care sector in 1997. Whilst working in my first care home I also worked in the area's local hospitals and gained a wealth of knowledge and experience.


During my career, I completed my Registered Manager Award in 2010 and gained degrees in Leadership & Management Level 5 and Strategic Management Level 7.


In 2009 I took my first Registered Managers position and have worked in a number of dementia care homes since.


I came to Himley Manor in November 2020. I am extremely proud to be the Manager of Himley Manor Care Home and also its hard-working staff team. I firmly believe that to work in care you have to CARE, it is a passion not just a job and I look for this in potential new staff during recruitment.


I am responsible for the operational running of the home. This covers all aspects of care delivery including managing the team of staff within the home to uphold standards and most importantly ensure our resident's care needs are met.


My favourite aspect of my job role is getting to chat with the residents and seeing them smiling daily.

Jade

Jade Handley

Job Title: Senior Care Assistant Joined: 2024

I started working at Himley Manor in May 2024. My job involves giving medication to residents, manging staff and making sure residents stay happy and healthy. I have worked in care for many years since I left school. I hold an NVQ Level 3 in Health and Social Care and have many other qualifications relevant to my role.


My favourite part of the job is socialising with the residents, feeling a sense of achievement after a day's work. I enjoy being part of the team and working with

Aydin

Aydin Seker

Job Title: Maintenance Joined: 2023

I started working at Himley Manor in April 2023 and was employed as maintenance. I enjoy keeping the home safe and tidy and I'm always busy doing odd jobs to make sure everything is as it should be. I complete PAT testing on all electrical equipment, make sure the gardens and carparks are kept tidy and do general everyday maintenance around the home. I am responsible for painting and decorating the home to keep it looking fresh and welcoming. I am also trained in Fire Safety.


I enjoy working at Himley Manor and interacting with the residents every day. I like to know that I am doing my job to make the home a safe place for everyone.

Carole

Carole Harris

Job Title: Head Cook Joined: 2018

I am the head cook and I have worked at Himley Manor since 2018. I am responsible for running the kitchen, managing staff and making sure standards are kept high. We proudly hold 5 stars following a recent inspection from Environmental Health. I enjoy working in the kitchen and making sure the residents are having food they enjoy including homemade puddings and snacks! I have worked in the care industry since 1993 and been working in catering since the age of 14. My favourite part of the job is seeing the residents enjoying their meals.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Himley Manor Care Home to verify any information. View our terms and conditions. Himley Manor Care Home has an Enhanced Service - more info.