
I couldn't be happier with Abbeygate Manor. My mother has settled in so easilyP J(Daughter of Resident/Service User)

The staff (all of them, without exception) have shown such kindness, care and compassionP J(Daughter of Resident/Service User)

The decor is top notch, the place is spotlessly clean, and the food is wonderful!P J(Daughter of Resident/Service User)

I couldn't be happier with Abbeygate Manor. My mother has settled in so easilyP J(Daughter of Resident/Service User)

The staff (all of them, without exception) have shown such kindness, care and compassionP J(Daughter of Resident/Service User)

The decor is top notch, the place is spotlessly clean, and the food is wonderful!P J(Daughter of Resident/Service User)

Abbeygate Manor is a purpose-built care home in Bury St Edmunds, designed around the people who live here. From the first step inside, the atmosphere feels warm, calm, and welcoming.
This modern 81-bedroom home offers en-suite rooms arranged in small household-style clusters, encouraging easy connection while respecting privacy.
Thoughtfully designed communal spaces include cosy lounges, dining rooms, quiet areas, and accessible outdoor gardens. A private dining room sets the scene for...
Care Provided by Abbeygate Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Standard fees cover a wide range of high-quality services designed to support residents’ comfort, wellbeing, and daily living. This includes all meals and refreshments, housekeeping, laundry, personal care, and access to a full programme of activities and events. Residents also enjoy full use of all communal lounges, dining areas, landscaped gardens, and on-site amenities.
In addition to the standard offering, there are optional extras available to enhance the resident experience. These may include services such as hairdressing, chiropody, newspapers, or certain one-to-one outings and entertainment. These are charged separately, giving residents the flexibility to choose the services that suit their preferences.
In some cases, if a resident or their family chooses additional features such as a larger room or upgraded facilities, a top-up payment may be discussed. All fee details are clearly explained in advance, and the team is committed to making all financial information transparent, supportive, and easy to understand.
The price(s) shown are provided by the care home. Contact Abbeygate Manor for full pricing details and T&Cs.
Contact Abbeygate Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Morar Living
- Private Owned
Person in charge
- Ben Goddard (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2025
- Number of floors: 3
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (81)
Visiting
- Visitors are welcome at any time, 24 hours a day, 7 days a week. There is no need to book in advance or contact the home before arriving. Family and friends are encouraged to visit whenever it suits them and their loved ones. Communal areas and outdoor spaces are available for residents and their visitors to enjoy during their time at the home.
Parking
- Ample on-site parking for all visitors, making access to the home straightforward and convenient. The parking area is located within the grounds of the home, ensuring that visitors do not need to park off-site or walk long distances. Designated disabled parking bays are available close to the main entrance to support those with mobility needs. All parking is free of charge and available at all times. The on-site parking is clearly signposted and easily accessible, helping to provide a smooth arrival experience for family, friends, and other guests.
Abbeygate Manor Reviews (17)
Abbeygate Manor has a Review Score of 9.8 (9.830) out of 10, based on 17 reviews in the last 2 years.
Over all time Abbeygate Manor has 17 reviews.
My mother spent her last 10 days here, and the team kindly allowed me to stay with her. The experience, though very sad, was made so much easier by the kindness, professionalism and genuine care of the staff, from management, nursing and care, to admin and domestic. We were treated with respect and courtesy throughout, and the food and facilities were excellent. When mum died, the staff gave her the greatest possible respect and dignity, lining her route from the home. Very uplifting at one of the saddest times of my life.
Thank you for taking the time to complete this review. It was a privilege to be able to care for your mother in her final days and to be able to support you through a very difficult period. I will ensure your kind words are shared with the team.
Morar at Bury St Edmunds was exceptional. The whole team of staff went above and beyond their job to make sure that residents are comfortable and happy. The food was of excellent quality. Everyone appears to work well as a team and enjoys their job. The modern facilities are comfortable, and the shared social spaces for relatives are very well throughout with provisions for drinks, etc. Overall, a superb experience and highly recommended.
Thank you for your kind words. It was a privilege to be able to care for your relative. It is lovely to hear you had a positive experience at Abbeygate during such difficult time.
Beautifully decorated new care home with lovely caring staff who have gone out of their way to welcome Mum into a safe and happy environment. She has a gorgeous ground-floor room with access to her own patio and small garden. Keep up the good work, everyone! Thank you.
Thank you for taking the time to share your feedback. It's a pleasure to have your Mum living here with us. The team at Abbeygate strive to create a warm, caring and happy environment, it is lovely to hear you have found this to be the case . I will ensure to share your feedback with the team.
We have tried a few care homes for respite since my husband had his stroke seven years ago, but this was by far the best. We hope to use their services again in the near future.
Thank you so much for your kind words. We're truly honored to hear that your experience with us has been the best since your husband's stroke. Our team is committed to providing care that feels supportive, respectful, and personal, so your feedback means a great deal. We would be very glad to welcome you both again whenever you need us. Please don't hesitate to get in touch.
Mum came in two weeks ago on end of life, and we are talking the ambulance that took her there had to stop a few times as did not think she was not going to make it.
Since she has been in Abbeygate the care she has received has been more than outstanding, it's a miracle and what they have been and done for our mum/nanny.
The care she is getting is the best I have ever seen, not only for mum but for us the family.
We are and will be eternally grateful for all you do. Thank you so much for your wonderful staff you are truly angels x
Providing compassionate, person-centred care is at the heart of everything we do, and knowing...
Our mum has been a resident at Abbygate for almost 2 months. It was difficult for her to start with, as she had been independent for many years, but after a few falls became very frail and loving on her own was no longer an option. Mum has a lovely roo, with ensuite and patio doors that lead onto a patio. The staff are wonderful and treat mum with respect and dignity, and nothing is ever too much trouble. Any issues are dealt with promptly. She has her hair done at their salon every week, and a chiropodist is visiting her this week. Mum looks so well now, and it's a pleasure to visit her, she's more like the mum we used to have. Mum/we no longer have to worry about her being alone at night, someone is there at the press of a button. We are all delighted with her care. It's like a 5 star hotel. Many, many thanks.
Thank you to Ben and team for the care and kindness shown to my husband in the 5/6 weeks at Abbeygate. Five star home. We enjoyed family meals together, he was always well dressed and shaved, and he said the staff were wonderful and cheerful. His every need was seen and taken care of.
Our experience of Abbeygate Manor has been outstanding, from the moment we looked round the care home, right up to our family member being admitted has been excellent. The manager was so kind, thoughtful, understanding and caring. This was a difficult decision for us as a family, and all the time the manager and his team helped, reassured us, which is what we needed. Without a doubt, they made the transition so much easier. The care home is so different to most in the area, a modern, no-smell, no clinical feeling, making it feel far more homely. Nothing has been too much for the manager, he has made calls to check we are ok as he knew we was very upset with this move. We cannot thank him and his staff enough. Would highly recommend.
Thank you for taking the time to share your experience at Abbeygate Manor. We strive to create a homely, welcoming, and caring environment for all our residents and their families. It has truly been a pleasure to support you all and to have you as part of the Abbeygate family. I will be sure to share your kind words with the rest of the team.
The management were and are very helpful and understanding in every way.
The receptionist is truly welcoming and helpful, thank you. All carers are very polite. I'm truly grateful to you all for taking the stress from myself.
Thank you for taking the time to share your experience at Abbeygate manor. All of the team strive to create a welcoming and caring environment and it is great to hear you have experienced this. I will ensure your feedback is shared with the team.
We are so grateful to all the staff at Abbeygate Manor, who treated my Dad with great care and kindness during his stay. He was only with them for a few days for palliative care, but their professional and friendly treatment of us and my dad alleviated some of the stress we were going through.
Thank you for taking the time to share your kind words about your Dad's short stay with us at Abbeygate Manor. It truly means a lot for our team to know that, even in the few days he was with us, you felt supported and well cared for. We always strive to provide a warm, respectful and compassionate environment for our residents and their loved ones.
My mother moved to Abbeygate Manor as her previous residential care home was not able to provide the nursing care she was going to need.
It is brand new with beautiful interior design, furnishing and facilities and has a bright, friendly and welcoming feel. My mother was able to have a nice ground floor room with a little patio.
All the staff are really wonderful. They provide all the help and support my mother needs at this point in her life with compassion and understanding, for which I am extremely grateful to each and every one of them.
Communications are excellent and I am kept fully informed about developments regarding my mother's care. The management are very open and available to talk to about any concerns or suggestions and have been responsive to adapting things to meet her specific needs.
I visit regularly and Abbeygate Manor is somewhere I am happy to spend time and equally confident when I leave that my mother is being well looked after.
Thank you for taking the time to complete a lovely review. Your mother is truly a pleasure to care for. It is great to know that you have found the team to be compassionate and understanding, I will make sure the staff receive your feedback.
Lovely, happy time. Lots of things to do and enjoy. Staff so kind and helpful. I love it here very much.
Thank you so much for your lovely comments. We're delighted to hear that you're enjoying your time here and taking part in the activities on offer. It's wonderful to know you feel happy, supported and at home - your kind words mean a great deal to all of us.
We really feel we made the right decision moving my mother into this new care home. The manager couldn't have been more helpful, caring and very sensible. The staff are wonderful across the board and the facilities provided are excellent. Every detail with regard to the comfort of the client.
Thank you so much for taking the time to share this wonderful review. We're delighted to hear that you feel confident in your decision to move your mother into our care here at Abbeygate. It truly is a pleasure to have her with us-her smile lights up the room.
It has been a very good experience moving into Abbeygate Manor. The manager and all of the staff have been very welcoming and it has been a positive experience. I do feel that some of the facilities could be more user friendly - the toilets are very low and the shelf in the bathroom is too high. The food is good and staff have taken on board what I have said about portion size. It is lovely to be able to access my own outdoor space independently and I feel safe and supported by all of the staff.
Abbeygate Manor is a state-of-the-art nursing home, which exudes an atmosphere of calm, caring, friendly and safe environment. The staff are all excellent, and the management team is incredible. My mother has settled in well and is completely content with her environment and care,
Thank you so much for taking the time to share such a lovely review. At Abbeygate, we strive to provide an environment that is caring, kind, and safe, and it is wonderful to hear that this has been your experience. It is truly a pleasure and privilege to have your mother living here with us.
Mum moved into Abbeygate Manor when it had only just opened. She could not have been more welcomed or cared for - the staff have been wonderful and the home is excellent. The food is very nice, and the activities have been great. Mum particularly enjoyed singing and going out for a walk. The home is kept exceptionally clean and tidy, and is very nicely furnished. All in all, we are delighted and we're sure Mum's health has improved under their care.
Thank you so much for taking the time to share your feedback about your experience at Abbeygate. We are delighted to hear that you are so pleased with the care we provide. It is truly a pleasure to have your mother living here with us.
I couldn't be happier with Abbeygate Manor. My mother has settled in so easily and is loving her new environment. She has become much more involved in activities and is content to mobilise in and out of the many communal areas. The staff (all of them, without exception) have shown such kindness, care and compassion to her, but most of all, they give her time and attention. The decor is top notch, the place is spotlessly clean, and the food is wonderful! My mother loves it (and so do I!!).
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (4)
- 13 Jun 2026Recipient: Morar Living
- 13 Jun 2026Recipient: Morar Living
- 08 May 2026Recipient: Abbeygate Manor
Accreditations
There are no accreditations posted yet for Abbeygate Manor.
Meet the Team (3)

Ben Goddard is the Registered Home Manager at Abbeygate Manor Care Home, responsible for the overall leadership, compliance, and quality of care within the service. With a strong background in care home management and a passion for delivering high standards, Ben ensures that the home operates in line with CQC regulations and promotes a person-centred approach in all aspects of care. He is committed to building a positive and transparent culture, supporting staff development, and fostering strong relationships with residents, families, and healthcare professionals. Under Ben’s leadership, Abbeygate Manor strives to provide a safe, compassionate, and enriching environment where residents feel respected and valued.

Maria Shoesmith is the Deputy Manager at Abbeygate Manor Care Home and plays a key role in supporting the delivery of safe, effective, and person-centred care. With a robust clinical background and extensive experience in adult social care, Maria oversees day-to-day care operations, ensuring compliance with CQC regulations and best practice standards. She leads on clinical governance, supports staff development, and works closely with residents, families, and external healthcare professionals to promote positive outcomes. Maria is committed to continuous improvement, safeguarding, and fostering a culture of dignity, respect, and transparency within the home.

Julie is the Administrator/Receptionist for Abbeygate Manor, Bury St Edmunds, having previously worked at Langham Manor, both part of the Morar Group. She joined the team in February and is passionate about the role.
Julie enjoys the interactions she has with Residents, Staff & Relatives, and thrives on the work she does, which changes minute by minute each day. She hopes to be a valued employee for many years to come.
Frequently Asked Questions about Abbeygate Manor
What types of Care is Abbeygate Manor registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Abbeygate Manor have?
There are 81 Single Rooms.
What are the Facilities & Services at Abbeygate Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Abbeygate Manor to the centre of Bury St Edmunds?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbeygate Manor to verify any information. View our terms and conditions. Abbeygate Manor has an Enhanced Service -more info.