Acer Lodge

Eleanor Street, Blackburn BB1 1GA
Review Us
9.8 27 Reviews
  • Acer Lodge, Blackburn
Acer Lodge care home in Blackburn is newly built (2024) offering dementia nursing, nursing and residential care for people over 55.

The home offers heart-centred and high-quality care, fostering a sense of community, well-being and independence.

Acer Lodge is committed to ensuring the comfort and dignity of the people who live there, through supporting the people who work there, to be the best they can be.

They choose their teams by assessing emotional intelligence first and attitude second. They train their people exceptionally well and their teams love their training and induction to the organisation.

They want to speak with you in person - this decision is one of the hardest ones you will ever make, so they don't expect an email or call will help you make a decision that is right for you, or the person you love.

They are happy for you to drop by at any time to meet them (there are no specific visiting times). If you would like them to spend time exploring your circumstances and planning next steps, do make contact with them as they will schedule time in their diaries to ensure you have the time and space needed for this important conversation.
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Care Provided by Acer Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1100 – £1500
  • Self-Funded Nursing Care: £1250 – £1500
  • Self-Funded Nursing Dementia Care: £1250 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1600
  • RESPITE Self-Funded Nursing Care: £1200 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1200 – £1600

All fees are subject to a full assessment of needs being carried out before confirmation.

These prices are only a guideline, please contact Acer Lodge to find out the exact price for your requirements.

Contact Acer Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Acer Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Christopher Durnan (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visiting can happen any time. The home is also animal friendly.

Parking

  • Parking onsite

Acer Lodge Reviews (27)

9.8

Acer Lodge has a Review Score of 9.8 (9.840) out of 10, based on 27 reviews in the last 2 years.
Over all time Acer Lodge has 27 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Acer Lodge
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Total of 27, showing 1-20
Review from K Y (Daughter-in-law of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was lovely to see the residents thoroughly enjoying the in-house Christmas entertainment as well as some visiting children from a local primary school. The staff are so lovely, caring and friendly.
Reply from Samantha Crawley, CEO at Acer LodgeThank you for taking the time to leave such a positive review. Your feed back is greatly appreciated and we are pleased you had a positive experience, the team will be delighted to read this.
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Review from Harry J (Husband of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything was more than satisfactory. Everybody was so kind, thoughtful, nothing was too much trouble. So thanks for all the love & feeling everybody gave Margaret & myself. Thanks once again.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for this wonderful review of our home, the team will be so thrilled to see what you have written, we will share this with them today. Many thanks S
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Review from Deborah G (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not be happier with the care my mum is getting in Acer Lodge. The staff are all amazing and my mum is so happy. She is always clean, well dressed and smiling so I know all is well and I have great peace of mind whenever I drive away
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for this lovely feedback, the team will be thrilled to read this. The team are amazing and to know that they give you great peace of mind is truly special. Many thanks S
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Review from J A (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad only just became a resident, so far excellent care. Staff are wonderful.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for your wonderful review. We are delighted to hear that your experience has been excellent and that you Dad has settled in well. The team will be very happy to read your feedback on your experience so far. Many thanks S
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Review from Peter W (Brother of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since transferring Ivy over to Acer Lodge, the change in her has been quite remarkable. She is now more aware and alert, she's recognising family members, and her demeanor is one of happiness and contentment. All this is down to the lovely, dedicated staff at Acer Lodge, whose professionalism is outstanding.
This care home is a beacon of what care for the elderly should be.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for this feedback, the team will be so happy to read how much they have impacted Ivy's life. We are thrilled to receive such fantastic feedback. S
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Review from Carol H (Daughter of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moved my father here after numerous falls in another care home, he is being well cared for and I am not dreading my ringing, he loves the food and all staff seem to be very caring and patient with him, keep up the good work everyone.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for taking the time to send this review. The team will be so happy to see this and know that you are so happy with the support your father is receiving. We will share your feedback with the team. Thank you S
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Review from Karen S (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It takes a dedicated team to make a home excellent and Acer Lodge has that. Every single member of staff at some point in the day spends one to one quality time with one person who lives there. My dad is non verbal so he speaks with his face, and all the staff now read his face. The home is a lovely
place with lots of fun, laughter and love.
Reply from Samantha Crawley, CEO at Acer LodgeWhat a lovely tribute to the team at Acer Lodge, they will be thrilled to read this and know that you are so happy with the home. Thank you for taking the time to write this, we appreciate it. S
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Review from Maureen G (Wife of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Denis was brought to Acer Lodge after 3 weeks in hospital, he was welcomed in by the staff. He hasn't been an easy resident, suffering from Alzheimer's he thinks he is in his own home as he can go into other rooms. The carers are so kind to him, to us, well looked after, kept clean and tidy. Can't praise
the staff enough. Our only problem is loss of property and clothes, even though they are all named, I've had to buy new glasses and a watch.
Reply from Samantha Crawley, CEO at Acer LodgeWhat a beautiful testament to the team at Acer Lodge. Thank you for taking the time to write this wonderful review. Our home manager Karen will reach out to you regarding the items and to discuss a plan moving forward. Thank you again S
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Review from A G (Sister of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been a resident at Acer Lodge for three months.
All of the staff involved in her care have been so attentive and friendly and this has helped tremendously with how she has settled in. I feel that everyone helping my sister wants the best for her and are aware of her specific needs.
The
home exudes a really friendly atmosphere. We are always warmly welcomed by everyone, and the staff genuinely seem to enjoy chatting and getting to know us and want to make sure that everything is going well.
The accommodation is lovely. The private rooms are spacious and well equipped and the lounges and sitting areas make you feel more like you are in a hotel than a care home.
Any questions I have had about the home or my sister's care have been answered straight away and I am confident that concerns would be addressed in the same way.
Acer Lodge has proved to be an excellent setting for my sister and I wouldn't hesitate to recommend it.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for such amazing feedback. We will share this with the team, they will be so proud. to read this and know that as they strive to ensure people are well supported, that you as a family are recognising them for their hearts too. Many thanks S
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Review from Anne-Marie C (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Acer Lodge for 5 weeks and we have the staff to be very caring and supportive. They have looked after dad well in challenging circumstances. He is well looked after and as a family we feel supported too. They just need to keep a better eye on resident's belongings as dad has had a
few things go missing while in there.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for your wonderful review of our home and team. The people who work in Acer Lodge love to support and we are delighted to see that you have experienced this! Thanks so much S
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Review from S G (Niece of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has a life ending condition of Motor Neurone Disease, We had a very stressful and upsetting experience trying to discharge my uncle to an appropriate care facility to accommodate his needs, we had to attend many meetings to get to the appropriate safe discharge plan for him. I was given many
care homes to look at and none gave me the evidence or the criteria that was required to care for my uncles needs.
It was only when I walked into Acer Lodge did I feel reassured and confident that this would be the place I would be happy for him to be cared for. All the staff were professional, respectful and could answer any of my concerns, the warm friendly atmosphere throughout my initial viewing gave me confidence I had found the right place. I was given the opportunity to speak with nurses who would care for my uncles needs and would be happy to take advice from the Motor Neurone Disease team where he was hospitalised and work together in my uncles best interests.
Reply from Samantha Crawley, CEO at Acer LodgeThank you ever so much for taking the time to write such a beautiful and heartfelt review of Acer Lodge and it's team. We are so happy to have such an engaged, caring and lovely team and they will be so happy to read this. Thank you S
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Review from Alfedo S (Son of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our father was in Acer Lodge for 7 weeks. He was cared for by many staff, who were all very caring, compassionate, polite, knowledgeable and considerate, right up to the time of his passing away. Nothing was every too much trouble to help him and also anything we needed they sorted. The 3 young gents
who looked after him mainly were so attentive to him and he seemed to enjoy them spending time with him. Overall, we would definately recommend Acer Lodge as a place to be looked after in your time of need.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for this feedback, the team truly care and we are so happy that you experienced this whilst your father was with us. Feedback such as yours is fuel for this team and they will appreciate seeing this. Many thanks S
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Review from E B (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in all areas.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for our lovely review of our home. We are so proud of the team and the outcomes achieved by them with the people who live in this home. We are so thankful to have been able to offer you and your family such a great experience.
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Review from M S (Respite Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am incredibly grateful for the care my dad received during his two-week respite stay at Acer Lodge care home. The staff went above and beyond to ensure he felt comfortable and well taken care of. The care home itself was immaculate, providing a warm and welcoming environment that made him feel right
at home. From the moment we arrived, we were treated like family. The staff were attentive, always offering us drinks and making sure we had everything we needed. It's clear that they truly care about their residents, and I couldn't be happier with the experience. Highly recommended for anyone seeking excellent care in a friendly, caring environment.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for taking the time to send this review. It is really heart-warming to see this and a great reflection on the team and the heart-centred care at Acer Lodge. The team really and truly embody what amazing care looks and feels like. Thank you. Samantha
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Review from Gary C (Son of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the team at Acer Lodge have been outstanding and extremely supportive. I had a need to move dad from a hospital in North Wales to Acer Lodge on an urgent basis which was a daunting thought. I came across Acer Lodge almost by accident which now, looking back, has come as a blessing in disguise. The
team at Acer Lodge managed the process professionally, calmly and efficiently and dealt with the hospital directly.
Acer Lodge is a modern purpose built home and is bright, spacious and located on a canal side which my dad loves to look out upon. I was extremely nervous that dad wouldn't settle there but I needn't have worried, he loves that place. Dad has already taken up drawing again which he hasn't done for some time and has even joined in with singing and dancing when entertainers have visited, something that I didn't think my dad would do.
All in all Acer Lodge has proven to be an excellent choice.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for this wonderful review. We are really appreciative to read your experience and to know that the team at Acer Lodge are always delivering truly heart-centred care at Acer Lodge. Thank you for taking the time to write this and I'm so happy to see that your experience has been Outstanding, thank you!
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Review from Janet H (Daughter of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has really settled in to Acer Lodge and all the staff and management have done everything to make it possible . The place is lovely and homely and family are always welcome to call in . Activities are good and the facilities for hairdressing and nails etc are good .
Clean and tidy.
The dining
rooms are great as they can be used to sit with loved ones for a drink / chat and sit together .
Downstairs reception / sitting area is welcoming .
Reply from Leah Johnson, Administrator at Acer LodgeThank you ever so much for your lovely review and for taking the time to write this. We really do appreciate your feedback!
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Review from L B (Daughter of Resident) assisted by family/friend published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with how they look after my father. They keep him looked after well. Makes you feel homely and welcome. Thank you.
Reply from Samantha Crawley, CEO at Acer LodgeThank you ever so much for your lovely review! It's so good to know that as a family member, you are very happy with the care and support at the home, we love to get feedback and really appreciate you taking the time to do this. This will make the team at the home very happy!
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Review from Michael W (Brother of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everybody is very helpful and kind. Thank you.
Reply from Annie McMahon, Customer Focus Lead at Acer LodgeThank you so much for your review! We're so happy we can help.
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Review from Karen D (Daughter of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely place, the staff are really good management, they are really good. Any questions or worries we have get sorted asap. I do think they need more staff but that is ongoing at the moment. Activities for patients to join in are good, just need staff to help them join in more to get to where the activities
are going on. Lovely place, highly recommended.
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Review from Lee T (Son of Resident) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to this care home in early November. Since she has been here, when compared to her previous care home, the staff have been fabulous with the interaction with her. She is very settled and there are lots of activities either put on by the care home or by the staff on a one-to-one basis
which keeps her mind active and stimulated. I have been very impressed with every aspect of Acer Lodge and would recommend it to anyone looking for a high class caring residential home.
Reply from Annie McMahon, Customer Focus Lead at Acer LodgeThank you so much for your review! We're so happy Mum is enjoying her time with us and we love spending time with her. We're so happy you chose us!
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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Acer Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Acer Lodge is calculated as follows: ( (272 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 318 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Acer Lodge is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Chris

Chris Durnan

Job Title: Home Manager Joined: 2024

It is Chris’ responsibility to lead Acer Lodge’s heart-centred care approach as well as the day-to-day running of the home.


Chris began his healthcare journey as a care assistant at a local nursing home, where his passion for helping others quickly became evident. Over the years, he has held various roles, including Clinical Development Lead, Promotions and Marketing Manager, and Registered Manager—a role he held for six years overseeing five homes in the North West.


With his wealth of experience, genuine compassion, and commitment to heart-centred care, Chris is well-equipped to lead Acer Lodge.

Frequently Asked Questions about Acer Lodge

What types of Care is Acer Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Acer Lodge have?

There are 70 Single Rooms.

What are the Facilities & Services at Acer Lodge?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Acer Lodge to the centre of Blackburn?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acer Lodge to verify any information. View our terms and conditions. Acer Lodge has an Enhanced Service - more info.