Acer Lodge

Eleanor Street, Blackburn BB1 1GA
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9.8 27 Reviews
  • Acer Lodge, Blackburn
Acer Lodge care home in Blackburn is newly built (2024) offering dementia nursing, nursing and residential care for people over 55.

The home offers heart-centred and high-quality care, fostering a sense of community, well-being and independence.

Acer Lodge is committed to ensuring the comfort and dignity of the people who live there, through supporting the people who work there, to be the best they can be.

They choose their teams by assessing emotional intelligence first and attitude second. They train their people exceptionally well and their teams love their training and induction to the organisation.

They want to speak with you in person - this decision is one of the hardest ones you will ever make, so they don't expect an email or call will help you make a decision that is right for you, or the person you love.

They are happy for you to drop by at any time to meet them (there are no specific visiting times). If you would like them to spend time exploring your circumstances and planning next steps, do make contact with them as they will schedule time in their diaries to ensure you have the time and space needed for this important conversation.
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Care Provided by Acer Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1100 – £1500
  • Self-Funded Nursing Care: £1250 – £1500
  • Self-Funded Nursing Dementia Care: £1250 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1600
  • RESPITE Self-Funded Nursing Care: £1200 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1200 – £1600

All fees are subject to a full assessment of needs being carried out before confirmation.

These prices are only a guideline, please contact Acer Lodge to find out the exact price for your requirements.

Contact Acer Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Acer Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Christopher Durnan (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visiting can happen any time. The home is also animal friendly.

Parking

  • Parking onsite

Acer Lodge Reviews (27)

9.8

Acer Lodge has a Review Score of 9.8 (9.840) out of 10, based on 27 reviews in the last 2 years.
Over all time Acer Lodge has 27 reviews.

Overall Experience
  • 23
  • 4
  • 0
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  • 0
Date Published
  • 27
  • 12
  • 23
  • 27
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Reviewer Connection to Acer Lodge
  • 14
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 27, showing 21-27
Review from Samantha R (Daughter of Resident) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad arrived at Acer Lodge after the transition was arranged with the managers. They were extremely helpful and provided me with all the information I required. We were welcomed by a lady who was very obliging. We were taken to Dad's room which was very spacious and presented as very comfortable and
Dad instantly felt at home. After a week in this tranquil setting, Dad improved considerably. The care team showed compassion and empathy and respected Dad's wishes. All the staff in the care home from admin to the chef are very approachable and always a pleasure to talk to. I visit numerous care homes with my job role for the NHS and I would like to say the home is outstanding and a pleasure to visit. Keep up the excellent work Acer Lodge and thank you so much.
Reply from Annie McMahon, Customer Focus Lead at Acer LodgeThank you so much for your review! We're so happy Dad enjoyed his time here!
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Review from T B (Son of Resident) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad was admitted to the care home in October and after a bumpy start seems to have settled in reasonably well. There have been a few moments of concern but all resolved.
Reply from Annie McMahon, Customer Focus Lead at Acer LodgeThank you for your review! We appreciate your feedback and we're glad we were able to work together to get everything resolved. We're so happy Dad has settled in well.
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Review from Leann B (Daughter of Resident) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing wonderful place. People have stuck by me and helped me with my dad. They have made sure everything is done correctly. I appreciate every one. Thank you. 5 stars all the way and more!
Reply from Annie McMahon, Customer Focus Lead at Acer LodgeThank you so much for your review! We're so happy we can be there to support you and the family as well as Dad. We're so glad Dad is enjoying himself.
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Review from Peter W (Son of Resident) published on 29 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In August we were offered 5 possible care homes for my 94-year-old father. Acer Lodge had been open for 6 weeks but our overwhelming conclusion was that this was how care should look in the 2020's. The facilities are excellent with the use of technology to assist residents and staff. The rooms are well-furnished
and there is a modern adaptive bathroom on each floor as well as ensuite facilities. The residents spend more time in a family-like environment with a modern lounge. The care is excellent and the staff are warm and welcoming to residents and visitors alike. I would strongly recommend Acer Lodge for its ethos, facilities and dedicated staff.
Reply from Annie McMahon, Customer Focus Lead at Acer LodgeThank you so much for your review! We are really proud of the home we have and the team we have who are so focused on giving the best care possible. We are so happy you chose us!
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Review from S C (Daughter of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are pleasant and made me welcome.
The management are pleasant, easy to talk to, and answers all my questions. The rooms are nicely decorated. Everywhere is very clean. The bedroom is nice and spacious.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for sending through this review. The team at Acer Lodge strive every day to ensure we offer heart-centred care and when families take the time to do these reviews, this means so much to the team. Thank you for sharing your thoughts and I know that who leads the team, will share this fab feedback with them too! Thank you.
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Review from Carole A (Daughter of Resident) published on 16 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad seems to have adapted well and seems very settled with his move to Acer Lodge which is a beautifully presented, modern facility with state-of-the-art monitoring technology.
I can also state that our experience to date of his new home being able to provide for all his health and care needs has
been a very positive one.
All staff are extremely professional and attentive and have shown a willingness and ability to intervene and adapt to any given situation presented. This has strongly displayed to us that providing a healthy and happy environment at all times is the main focus of the care they provide here. Nothing is too much trouble and my dad is treated like family.
I would not hesitate other than to highly recommend Acer Lodge to anyone who has a loved one continuing or starting their care journey.
My dad is happy and settled and we his family have complete peace of mind, there is no substitute for that.
Thank you to all at Acer Lodge you are fantastic.
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Review from S N (Daughter of Resident) published on 14 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into Acer Lodge recently from another care home. He has settled in so well. He is eating and drinking so much better and is even back to walking with help from the ever-attentive team. The home is lovely, the attention to detail is second to none and such a homely place I couldn't wish
for better. My dad's room overlooks the canal and is a lovely peaceful place for him. We are so happy that he has made this move. His quality of life is so much better and as a family we are happy with the care given to him we don't need to worry so much.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for writing this review, the team are fab at Acer Lodge and epitomises our heart-centred care philosophy. The person who leads the team will no doubt share this feedback with them, thanks ever so much.
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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Acer Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Acer Lodge is calculated as follows: ( (272 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 318 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Acer Lodge is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Chris

Chris Durnan

Job Title: Home Manager Joined: 2024

It is Chris’ responsibility to lead Acer Lodge’s heart-centred care approach as well as the day-to-day running of the home.


Chris began his healthcare journey as a care assistant at a local nursing home, where his passion for helping others quickly became evident. Over the years, he has held various roles, including Clinical Development Lead, Promotions and Marketing Manager, and Registered Manager—a role he held for six years overseeing five homes in the North West.


With his wealth of experience, genuine compassion, and commitment to heart-centred care, Chris is well-equipped to lead Acer Lodge.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acer Lodge to verify any information. View our terms and conditions. Acer Lodge has an Enhanced Service - more info.