Albert Suites at Battersea Place

I had a very positive experience at Albert Suites at Battersea Place. The staff were very friendly, caring and supportive, and I always felt well looked after. The accommodation was comfortable and spacious with great shared spaces of the dining area/residents lounge and a lovely outdoor terrace. The reception and administration team were extremely helpful before and during my stay and very welcoming. The food was excellent, with a good variety of meals and a high standard of quality. I felt very comfortable and well cared for during the ten days that I was a resident, and I would recommend the facility to others.

This has been an unexpected experience for me. I have been very impressed by the facilities and care. Fortunately I needed only minimum medical care but appreciated the attention afforded to me.

When I arrived, I was very tired and without my usual confidence after a rather serious operation. However, with your care and understanding, after ten days I feel a bit more like my old self. I did get an impression that there was not a lot of connection with the hospital I had come from and you. I felt I had to explain a lot myself. The nurses were empathetic and helpful. The cleaners, the food servers and the food were wonderful. Overall, it was a good experience

Always a pleasant and friendly atmosphere whenever I arrive at Battersea Place. Carers are helpful and understanding. Location to the Park is good and, when the Albert Bridge re-opens, easily accessible to Chelsea's shops and restaurants. With grateful thanks.

My mother has been in Albert Suites for many months. She is looked after with the utmost care and nothing is too much for the staff. Everyone is very friendly and as a visitor I am always greeted as part of the family! The food is excellent and I have never known my mother to enjoy her meals so much.

I recommend Albert Suites to anyone looking for rehab.

I recommend Albert Suites, set in a welcoming retirement community with attractive outdoor spaces for a wide variety of personal care needs.

My mother is receiving very good care at the Albert Suites, and she loves her room. The nurses, carers and management are all first-class. The physiotherapists do a wonderful job of keeping Mum moving and provide a great service. The food is lovely. Everyone has a smile and a kind word for her. I really enjoy visiting Mum in her comfortable room at the Albert Suites.

All staff (management, care staff, and food and beverage) were incredibly welcoming and helped me enormously as I recovered from broken wrists. They sped up my recovery, and I wouldn't hesitate to recommend the Albert Suites.

The activities opportunities are varied and interesting as well,as do the small library of books to be borrowed to keep the mind active.

Thank you

I have been staying in Albert Suites for over 3 years now. I came in because I had a fall, but because I love it so much and all the staff take great care of me, and I asked my family if I could stay. The care is excellent, and so are the activities. I do so many things like outings, cheese and meat afternoons, and movie nights. I also like arts and crafts. My overall experience is 5 stars. Thank you to everyone. I will never leave you.

After hip replacement. 5 star.

I stayed at Albert Suites for a week post-operatively and I am extremely grateful for the care and attention I received whilst there. The nurses and care assistants were highly attentive, empathetic and professional at all times. The same can be stated for all the other staff members I encountered. I always felt safe and totally looked after throughout the duration of my stay. The facilities and services provided were of a very high standard and I wouldn't hesitate to recommend Albert Suites to anyone else requiring post-operative care.

I discovered Albert Suites in November 2024 when looking for respite care following spinal fusion surgery planned in May 25. It was by far the best place I found in London and they were very thorough at ensuring they could care for me post-surgery by arranging a meeting with the physiotherapist. This was a fantastic opportunity to start a prehab programme with the physio at home. The physiotherapist was brilliant and made a great contribution to my recovery. I had a lovely, comfortable room where I could relax and recover and all the staff were friendly and great at caring for me. I'd like to thank everyone and the manager for organising a comfortable and stress-free stay. I'm definitely missing the food now that I'm home.

Very uncomfortable single bed. A thin mattress on a wooden slatted base! Slightly improved by a mattress topper!

However, the level of help which I received as a bridge between hospital and home, was excellent and exactly what I needed and had hoped for.

The rooms are clean and warm. All staff are wonderfully polite, pleasant and helpful. The food was a little disappointing in that the food wasn't very hot and portions were small. Plenty of tea and coffee available. The bedding wasn't changed in the week of residence.

Having been in hospital for a few days, I needed to spend a week to recover without the need to look after myself and with the benefit of some nursing facilities. Albert Suites suited my requirements very well. My room and bathroom were comfortable and clean, the air conditioning worked well over some very hot days, the staff was all friendly and pleasant and the food was healthy and well-presented.

The staff were uniformly kind and friendly. I had a fall while resident (not the fault of anyone at the home) which resulted in an ambulance taking me to A&E. Following a week in the hospital I returned to the home but had to go back to hospital for numerous tests. I was always accompanied by a member of staff who made it all as smooth and stress-free as possible. My daily Physiotherapy sessions definitely helped to get me back on track after my fall. The food was generally very good, healthy and plentiful. I would definitely recommend the Albert Suites.