Albert Suites at Battersea Place

73 Albert Bridge Road, Battersea, London SW11 4DS
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9.2 55 Reviews
  • Albert Suites at Battersea Place, London
Albert Suites is a London-based nursing facility in a luxury retirement community, Battersea Place.

Thirty suites offer an enriched quality of life for residents amidst a discreet and dignified provision of care.

An experienced, on-site care and nursing team are highly trained to manage a breadth of care needs and circumstances ranging from rehabilitation, short-term convalescence and post-operative support to long-term residential, nursing, or palliative care.

Albert Suites is operated by LifeCare Residences.

Albert Suites offer hotel-inspired facilities from 24-hour room service to a chef-led menu that provides restaurant-plated meals.
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Care Provided by Albert Suites at Battersea Place

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 30 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £2695 – £3200
  • Self-Funded Nursing Care: £2695 – £3200
  • RESPITE Self-Funded Residential Care: £2695 – £3200
  • RESPITE Self-Funded Nursing Care: £2695 – £3200

These prices are only a guideline, please contact Albert Suites at Battersea Place to find out the exact price for your requirements.

Contact Albert Suites at Battersea Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Albert Suites at Battersea Place to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Liam Stack (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (24)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • 24 hours

Parking

  • Limited spaces

Albert Suites at Battersea Place Reviews (55)

9.2

Albert Suites at Battersea Place has a Review Score of 9.2 (9.226) out of 10, based on 11 reviews in the last 2 years.
Over all time Albert Suites at Battersea Place has 55 reviews.

Overall Experience
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Date Published
  • 55
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Reviewer Connection to Albert Suites at Battersea Place
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Total of 55, showing 41-55
Review from K B (Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Immediately post-surgery I was too ill to have an opinion but as soon as I began to improve it all fell apart. The physiotherapists were good but they have much too small a space and few facilities - no hydrotherapy. Nowhere to walk and exercise, except up and down the hall - not enough. Terrible food
and boredom and the last straw - mice! Two of them in my room - I left early for that reason - no one did anything - too many agency staff who don't really care. Instead of getting better I got worse and more depressed. An awful place, mostly for long term care patients with Dementia - rehab stuck-on as after-thought.
Reply from Angela Wallace, Director at Albert Suites at Battersea PlaceThank you for your feedback, which is very important to us. We will contact you directly to address your concerns.
Regards, Head of Care.
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Review from M G (Respite Resident) published on 16 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an excellent idea coming to Albert Suites.
My daughter suggested two weeks visit after my discharge from hospital in order to regain physical mobility and confidence. Albert Suites has provided expert care and comfort - the facilities are modern, thoughtfully designed and equipped, spotlessly
maintained and all members of the staff provide a warm and sympathetic concern for the residents. Meals are high quality and services such as physio, hairdressing etc are available. There is always an activity each day to keep one interested.
Reply from Angela Wallace, Director at Albert Suites at Battersea PlaceThank you for your kind feedback. I'm so pleased to hear about your stay and the service you received.
With all our best wishes.
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Review from Barbara B (Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent experience - all very friendly and helpful in every way.
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Review from G O (Resident) published on 14 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Normally excellent service, the staff are friends. The Albert Suites have made my stay feel welcoming by allowing me to bring my own personal items.
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Review from M L (Resident) published on 12 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good stay.
Outstanding place.
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Review from Angela T (Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had wonderful care and kindness here and cannot praise enough the sweet staff.
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Review from Carolyn E (Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Calm and organised with good people in charge, which is what patients want. Only the occasional person who was a weak link.
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Review from J L (Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
One of the registered nurses is superb. The managers team is professional and kindly.
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Review from Peter S (Friend of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and wonderful staff.
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Review from Catherine A (Daughter of Resident) published on 12 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother who is a rather cantankerous Alzheimer’s patient is staying following an operation for a broken leg. Usually she complains about everything but is loving Albert Suites and being quite beautifully looked after and I was hugely impressed by her nurse. My sister had a problem with one member
of staff, who might have been temporary, but this was dealt with immediately.
I have nothing but praise for this care home.
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Review from Christopher K (Resident) published on 23 August 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Sadly from the time of arrival to the moment of leaving, things went wrong. As I left my laundry was locked in the washing machine - still not returned.
Rude staff; abusive shouting in the kitchen, many instances of the emergency button not being answered.
Thursday - the hottest day of the year, told
five minutes before lunch, 'You must eat in your room' - Why? - 'we need the garden and dining room for a party and you're not invited'!
Reply from Steph Larby, Head of Care at Albert Suites at Battersea PlaceThank you for your review and I am very sorry that you did not have an enjoyable stay with us. Let me try and address the various points you raised:

I understand that you were asked to dine in your room because you had your dog with you. Whilst we welcome pets (and acknowledge the role they play in enhancing well-being), we also respect that not all residents share this sentiment and, accordingly, restrict pet access from communal areas such as the restaurant.

Regarding the emergency call bell, we have no record of your using this; you did use the routine bell but, on the several occasions I visited you (to check on your progress and well-being), you made no mention of any delay in staff responding to you, but I will investigate this.

As part of our commitment to creating a variety of entertainment sources for our residents, we did host a party whilst you were here. This was for all of our residents’ enjoyment, so I do not understand why you felt that you were not invited? There was a separate party for the residents who live in the apartments at Battersea Place - perhaps this is where the confusion has crept in? Unfortunately, we did have a one-off incident where catering staff raised their voices; this is unacceptable and upon being made aware of this, I apologised and refunded your family’s meal. We have since spoken with the staff concerned and supported them with further training.

It is my understanding that your laundry has been returned to you and that this has been resolved.

We do appreciate your feedback and would like to invite you and your wife for a complimentary meal in our restaurant by way of apology. Please let me know if you would like to take me up on this offer?
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Review from Peter K (Resident) published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went for my hospital appointment and I have a healthcare assistant who escorted me. She was very knowledgeable of what she is doing, she treated me with respect, dignity and privacy.
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Review from Noreen W (Resident) published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy, well treated and cared for during my week as a resident.
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Review from Y T (Resident) published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent and professional. The manager is lovely. She is one of the best Managers in the organisation with her, all the best.
Reply from Angela Wallace, Director at Albert Suites at Battersea PlaceThank you for your feedback – I have passed on your comments to our manager.
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Review from Nick M (Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely well looked after. The food is excellent and the staff are both charming and helpful.
Reply from Angela Wallace, Marketing Manager at Albert Suites at Battersea PlaceThank you for your kind review - I look forward to passing on your comments to our team.
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Current Review Score: 9.2 (9.226)

Overview of Review Score

The Review Score of 9.2 (9.226) out of 10 for Albert Suites at Battersea Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.476 for Albert Suites at Battersea Place is calculated as follows: ( (80 Excellents x 5) + (29 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 126 Ratings = 4.476
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Albert Suites at Battersea Place is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Evelyn

Evelyn Quartey

Job Title: Head of Care Joined: 2024

Evelyn is a highly motivated and ambitious Head of Care with exceptional operational skills and extensive clinical experience. Having worked in the NHS for over 20 years, she has developed a range of important skills and demonstrates a natural flexibility that allows her to perform her duties with meticulous attention to detail.


Her expertise includes clinical audits and reports, staff recruitment, general nursing, and the development of clinical policies and procedures. Evelyn is a strong leader with a proven track record of mentoring junior nurses to successful promotions. Her passion for teamwork drives her to elevate and motivate her team effectively.


Evelyn has a strong history of working closely with the CQC, achieving outstanding results. She is dedicated to ensuring her team provides safe, effective, compassionate, and high-quality care. In her current role, she oversees quality measures and policy development, with the ultimate goal of ensuring that every client receives the highest standard of care.


During her tenure at Chelsea and Westminster Hospital, Evelyn built a network of healthcare companies to provide exceptional aftercare for her patients. This included developing relationships with home care companies and nursing facilities to ensure seamless, high-quality care.

Joana

Joana Pereira

Job Title: Head of Business Development Joined: 2024

Joana Pereira brings a rich blend of expertise and enthusiasm to her role as the Head of Business Development Manager. With a background that spans teaching, research, and healthcare business development, Joana leverages her extensive experience in data analysis to drive her professional achievements. Her dedication to empowering individuals on their transformative journeys is evident in her daily work.


Joana holds a master's degree in marine biology and a PhD in ecology, evolution, and biodiversity, specialising in quantitative analysis. Her career began in education, where she taught biology and maths at a junior school and biology and zoology at a university level. In 2019, Joana expanded her skills by completing her yoga teacher training. Outside of work, she enjoys yoga, meditation, travelling, and cooking, reflecting her holistic approach to life.

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Judy Lipke

Job Title: Registered nurse Joined: 2016

REGISTERED NURSE

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