






Byng House Care Home offers residential and nursing care for a variety of different needs including old age, physical disabilities and sensory impairments. The home is open to adults of all ages.
Conveniently located on the Southport promenade, Byng House offers easy access for relatives or loved ones visiting by car or public transport. The home's central location also offers lots of opportunities for residents to get out and enjoy...
Care Provided by Byng House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Byng House for full pricing details and T&Cs.
Contact Byng House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maven Healthcare One Ltd
- Private Owned
Person in charge
- Heather Brookfield(Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (47)
Byng House Reviews (30)
Byng House has a Review Score of 9.7 (9.738) out of 10, based on 16 reviews in the last 2 years.
Over all time Byng House has 30 reviews.
An ethos of excellence . An experience second to non. Eased, explained and led through End of Life. Thanks Team. Helped me out of the whole .............................................................
My husband was twice discharged from hospital to Byng House and after spending time at home he returned to Byng House for end of life care.
A very difficult, but most certainly the right decision. I was able to stay with him, he was treated with kindness and compassion.
Heather and Becci provided a safe haven and I thank everyone at Byng House from the bottom of my heart.
Room facilities are very good.
Food is good.
The management team kept me informed of everything I needed relating to the care of my mother to know at all times.
'Thank you' seem to be inadequate words to truly express our gratitude for the loving care, compassion and professionalism of every member of staff at Byng House. Our much loved father was admitted for end of life care after being cared for at home for many months. We were anxious and hesitant about this. Within a very short period of time we realised it was the best decision we could have made. His care was exceptional, we have only positive comments for all aspects of his care and will be eternally grateful to the team that carried us through this very difficult and challenging emotional time.
The support & care that my brother received from all the staff at Byng House was outstanding. It was evident that the excellent management of Byng House reflected is all departments. All members of staff were cheerful, supportive & relaxed in their approach to my brother's care.
I would like to say thank you for all the care and support and friendship I received during my 6 week stay at Byng House. From arriving feeling very weak and greatly under weight to when I was discharged, feeling really well and having regained a substancial amount of weight and energy. Thanks to all the good food each day. I would like to express my deepest thank you to all the staff who helped and cared for me during my stay.
For two months Dad actually got better and enjoyed talking to staff, having meals in his room and the restaurant, and going to a concert. Then the cancer symptoms worsened and he was re-admitted to hospital. But the following day he returned to Byng House where he was looked after with great skill, and where he passed away peacefully and surrounded by his family a few days later. We will always be grateful to Byng House for providing truly transformational healthcare for Dad, enabling him to be happy despite an enormously challenging illness.
Mum was transferred from the hospital to Byng House for palliative care after a major stroke. As a nurse myself, I have never come across anywhere like Byng House. So many exceptional human beings working together in one place is so rare, including domestics, kitchen staff, laundry staff, admin staff, nursing staff and carers. Mum was reviewed by a palliative care nurse so that her needs could be met swiftly and appropriately. Mum was kept free of pain and comfortable. Care was delivered with dignity and compassion. It was comforting to know mum had the best care, in a peaceful environment. A bed was put next to my mum's so that I could be there at night. This enabled us to be there when she passed away peacefully at 1.50 am. We have 'peace of mind' knowing Mum was in the right place, at the right time, with the right people. We will always be eternally grateful to the Home Manager and her exceptional team, who were comparable to angels when we needed them the most.
I can not explain the complete satisfaction I have experienced with the care and dedication that every member of staff at Byng House has given to my mum. I will be forever grateful for the care that they gave her, allowing me to go home knowing that she would be comfortable and well looked after. The team worked together to make everything comfortable and good fun with their fabulous entertainment. Best wishes to them all for 2025.
My mother was in Byng House following discharge from the hospital. From first, going to view the place to when my mother went in, you could tell she was going to be cared for well. You hear so many stories about homes but Byng House, from my experience, is the exception to the rule, all the staff were great from the start and treated my mother with the care, compassion and dignity she deserved. The room was clean, and modern, nothing was too much trouble, food good. They even took time to ask how I was doing, and would happily make time for a chat or answer any of my questions. Whilst not able to partake due to her condition, there is a nice dining room and also organised activities. If ever a loved one has to go into a home then this is where I would want them to go.
I cannot express enough praise for this establishment.
It should be a beacon and example to all the NHS, whether this be hospitals, rehabilitation or care homes.
My father ( Des ) was discharged from hospital and spent his last couple of weeks at Byng House. As a family we always thought we would keep my dad at home but in his final days his nursing needs were too great . All the staff I met were kind and compassionate . They treated my dad with respect and made time to keep us updated . We could visit at any time and were always made very welcome . The care was second to none. My dad's passing was dignified and I felt really supported at a very difficult time . My dad was treated as an individual and although he was only there a short time I felt staff really got to know him . I knew that my dad was well cared for. My dad unfortunately couldn't take part in any of the activities or therapy as he was too poorly but I did observe lots of interactions with staff and residents. I can not thank Byng house enough. You only get one chance to make a death a positive experience and they did this perfectly . Amazing home and amazing staff .
Outstanding staff. The level of care should be the benchmark for all care homes in Britain. I cannot praise the whole team enough. My mum was so happy and well looked after. I cannot thank and praise you all enough. Many thanks.
She leaves with very much improved health, ready to face the challenges ahead.
My thanks to all the team at Byng House, you are all amazing and making a real difference for people that are lucky enough to spend time with you.
With love.
My husband was satisfied to be at Byng House. He found the staff to be available when needed. Loved having a television in his room and the view of the promenade from his bedroom was enjoyable for him.
Every member of staff in Byng House was wonderful with my husband, he had gold star care from them all the weeks he was there, his comforts and health were well looked after. I and the rest of his family are so grateful for the wonderful work you all do and for all your caring and kindness. My husband is now at home with me, hope I come up to your standards, with love from the family.
Wonderful location on the promenade, enclosed garden with lots of birds. Rooms well decorated and comfortable. Staff well trained and very friendly and caring. It is more like a wonderful family than a nursing home. Activities organiser is exceptionally good and office staff are very friendly.
Thank you so much for your kind words. We are thrilled to hear you enjoyed your stay with us, we strive to create a warm and welcoming environment for all our residents and we're delighted that you felt like part of our family during your time here.
My brother has only been in Byng House for just over two weeks, I cannot thank you enough for the care you are giving him. Although my brother is on end-of-life. I have seen an improvement in him, he looks so clean and comfy. When he was in hospital, I kept asking them to shower and shave him, he never got that in the weeks he was in there. When I saw my brother for the first time, I thought I had walked into the wrong room, he was shaven and was lovely and clean, I can't thank you and your caring staff enough for caring for my brother. I know when the time comes he would not have had any pain and will go peacefully.
Every single member of staff in this amazing place cares for my father so beautifully. I can’t explain what a relief it is to know that your loved one is in the safest hands. I know that he is happy and that is truly a gift for which my family and I will be forever grateful. Thank you all so very much.
I am so grateful for the relationship staff have built with our family we are always welcomed warmly.
We have peace of mind knowing he is cared for in a compassionate and dignified way.
It warms our hearts to hear about the positive experience you and your family have had since your husband's arrival at Byng House. We strive to create a welcoming and compassionate environment for all our residents and their loved ones. Building strong relationships with our residents' families is...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Byng House.
There are no upcoming events for Byng House.
Awards / Recognitions (1)
- 31 Jan 2024Recipient: Byng House
Accreditations
There are no accreditations posted yet for Byng House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Byng House
What types of Care is Byng House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Byng House have?
There are 47 Single Rooms.
What are the Facilities & Services at Byng House?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Byng House to the centre of Southport?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
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