Byng House

Every single member of staff in this amazing place cares for my father so beautifully. I can’t explain what a relief it is to know that your loved one is in the safest hands. I know that he is happy and that is truly a gift for which my family and I will be forever grateful. Thank you all so very much.

We have peace of mind knowing he is cared for in a compassionate and dignified way.

From the moment our mother was a resident at Byng House Care Home, the care, love and compassion from the management to nurses and carers was absolutely wonderful. She couldn't have gone to a better place for her last days anywhere else. Cannot praise Byng House enough.

From the first day our mother arrived to stay at Byng House Care Home, she was given the utmost care and attention from all the team. She was very happy, the whole team genuinely cared for her and she felt very loved. As a family, we can't sing the praises of Byng House enough. They were truly dedicated to giving outstanding care in beautiful surroundings. In our mum's final days, the compassion shown to us was nothing short of outstanding, nothing was too much trouble for them. They far exceeded out expectations on every level.

Sadly, Mum passed away recently. Byng House staff made it easier for my family to deal with. They could not do enough for us.

My dad was taken into Byng House on an end-of-life pathway placement from the hospital. As someone who has worked in adult health care for many years, I was very anxious about entrusting my precious dad to someone else’s care; I need not have worried! The staff have been amazing! Some staff members have been phenomenal in the care they have shown my dad. The matron is one of the loveliest down-to-earth ladies I have ever met. They helped get my dad up and outside so he could enjoy a final day in the sun, nothing we asked was too much. All the staff in this building care; they have made my dad's final days worth living, and that is truly priceless. Not only did they care for my dad, but us as a family too, offering us food and drinks and emotional support. I could not rate the prices as my dad was a fully funded patient. Thank you all so much.

My mum wanted to be a part of Dad's care team, and she was welcomed. Towards the end, she was provided with a bed in Dad's room and food and drink. She was looked after and felt truly cared for. The chefs, the domestic care and the office staff are stars alongside the nurses and carers. Byng House is special because of the staff; their kindness knows no limits.

I was always made to feel welcome when visiting my mum and was kept up to date with her condition and treatment each visit. Knowing my mother was comfortable and at peace when she died was a great comfort to me and my brother and I will always be grateful to the manager and her wonderful staff.

The building etc. are magnificent. The caring staff are 10/10. The rooms are clean and spacious. The Covid checks are perfect.

I'm truly indebted to the manager and her team, who provided excellent care for my grandmother during her last years of life. They were proactive, thoughtful and caring throughout. I felt her dignity and autonomy were really respected, and I had great peace of mind that she was always well looked after. I really can't thank all the staff enough for their diligence.

The matron, in my mind, runs a great house and was always available to see if one had a problem or query.

First class in every aspect from all departments. Person-centered care is delivered at every level. Thank you all for taking such good care of my sister during her respite stay. Highly Recommended, and such a lovely location.