
The accommodation and cleanliness etc was excellent.Philip M(Brother of Resident/Service User)

The food here is also really appetisingPeter A(Son-in-law of Resident/Service User)


The accommodation and cleanliness etc was excellent.Philip M(Brother of Resident/Service User)

The food here is also really appetisingPeter A(Son-in-law of Resident/Service User)


Cheriton Care Home is a real home-from-home in the heart of Dorset’s county town of Dorchester. Comprising Badbury House and Maumbury House, offering high-quality, affordable residential, respite, reablement and dementia care.
Friends and family members are welcome to visit at any time, and there’s always tea and coffee on hand.
After a £½ million refurbishment programme, Cheriton is fully equipped to deal with a range of needs and requirements.
Cheriton Care Home has...
Care Provided by Cheriton Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Cheriton Care Home for full pricing details and T&Cs.
Contact Cheriton Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Matt Dennis-Andrews (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (61)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (61)
Cheriton Care Home Reviews (38)
Cheriton Care Home has a Review Score of 8.4 (8.430) out of 10, based on 4 reviews in the last 2 years.
Over all time Cheriton Care Home has 38 reviews.
We are always made to feel very welcome and provided with drinks and snacks and always invited to stay for meals.
It's been new for us all but seeing dad so happy and enjoying the company is amazing. We can even take his dog in to visit.
We are delighted you father is settling into life at Cheriton well and he is enjoying his new home. I will be sure to pass on your feedback to the team who will be thrilled to receive this.
I rang again at 10.30am when a lady answered and said she would transfer me it rang for about six rings then cut off, I rang straight back
and once again the lady answered and said she would go and look for the phone but never came back to me.
I rang another six times and every time it cut off.
I eventually got to speak to my mother's in-law in 4.30 pm . I always try to ring in the morning as I know because she suffers with Demantia she gets tired by the afternoon.
All together it took ten phone calls before I got to speak with her, really disappointing!
As a family we could not have wished for a better place, the care was incredible, from the Manager who was incredibly kind.
Two staff members in particular were also incredibly kind.
Also, another member of staff who was lovely and helpful.
We really cannot remember everyone's names, but everyone was so lovely .
While we were visiting, we noticed the food was always fresh and looked delicious.
Refreshments were always on hand.
Very caring staff - so welcoming. Look after my father-in-law very well & have a good rapport with him, which as a family is so good to see. Has been a difficult transition from Hospital, then to an interim Care Home & then the final move here. This has been made so much easier by all the Staff since Day 1. Good Activities & he has been out or offered trips out.
My Mum has lived at the Cheriton since August 2023. The Cheriton is a homely and friendly community. Mum loves company and lots of activities. The Cheriton provides this in abundance. The staff are friendly and experienced and Mum is very settled there. I know she is in safe and caring hands.
Thank you so much for this review. We are extremely proud of the friendly and caring community that we have developed at Cheriton - our staff and residents are amazing!
A care home was the last place I expected my dad to be in, but my what a great place it was. He was there from October 21 until October 23, when he sadly passed away. The two years he was there I cannot fault. He was cared for just as he was part of a family, right from day one. It is definitely a place I would recommend to anyone as you are also made to feel a part of the care home family and nothing was too much trouble day or night. I would also like to say a big thank you to all the carers that knew my dad, especially the night carer and day carers that were there for his last hours and also for being there for me. Yet again, thank you so so much for everything you have done for my dad, it was a pleasure to know he was happy. Thank you again.
Thank you, this is really lovely. We miss your dad every day.
My mother has been a resident of Cheriton Care Home for just over a year and despite her dementia and now severe frailty she is very well cared for from personal care to medication. The team are all wonderful and it very much feels like a home for residents and family when we visit. I am very reassured as the team call me with any issues and as I don't live locally and they are aware of this and keep me updated. My mother had a room upstairs, when this became unsafe for her they moved her to another room which is more suitable for her needs. All staff are very helpful and work very hard for my mother to remain comfortable and her care needs are regularly assessed. All staff and the manager are very approachable and I am so very appreciative of their hard work and the care they give, I am so very pleased that my mother is at Cheriton, thank you for everything you have done and continue to do for her. Thank you.
Thank you so much for this lovely review! I am extremely proud of Cheriton, and the care that my team of staff give.
Firstly, I should add that my mother is 99 years of age, blind but is in the last stages of her life.
The new manager is very approachable and will always try to make changes to enhance the care of the service user. Staff try very hard to offer a good service and it always comes with a smile and a chat making the service user feel valued.
They have a variety of activities during the week - my mother always tries to have her hair and nails done - so a bit of pampering goes a long way.
My mother gets excellent care and as a family, we are glad that she is at the Cheriton. With the manager and the love and hard work from the staff in place, we have an understanding that the care will continue to get better and better.
Thank you Cheriton - your hard work and dedication are greatly appreciated.
Thank you so much for giving this kind review. We are working hard at Cheriton to give the very best care that we can. Thank you once again!
Mum went into Cheriton Care Home just before Easter. The care she received was outstanding. All the team were lovely and Mum thought she was staying in a hotel, it was so nice. Nothing was too much trouble for the team. Sadly, Mum was in palliative care and has recently died. The team were very supportive and when I look back, I feel her last days were in a lovely setting.
Thank you so much for this review - it was an absolute pleasure to have your mum stay with us.
Mum thoroughly enjoyed her stay in this home. Her room was lovely and comfortable and the staff were so caring. The manager was super efficient too. The food was superb. The home was also very secure so I knew my mum was safe. The gardens are lovely too. It was nice that Mum had a device to request assistance at any time. She was also supported with her medications. A lovely home that I would highly recommend to anyone looking for a care home for their relative.
Thank you so much for taking the time to write this review and for your lovely comments!
My uncle decided at Christmas that it was time for him to move into a residential care setting. This was a big step for him and for us. I cannot praise the staff at Cheriton Care Home enough, from the first conversation to my most recent visit. A genuine interest in my uncle has been shown: staff have made him feel welcome, taken time to get to know him and supported him through the transition from independent living. He is settled and happy and the twinkle in his eye has returned. He has a good rapport with staff members and they look after him well. For me, it is such a relief and I have peace of mind. It is my uncle’s birthday soon and I cannot be there so they have arranged for me to record a birthday message so that he hears my voice on the day. We are three months in and I am full of appreciation.
Thank you for this lovely review and for your kind comments.
Dad has been a resident in Cheriton Care Home since May 2022 and settled into his new home extremely well. Dad is living with dementia and has a number of other health issues. His room and the facilities are excellent. We visit at least twice a week and we have always found all the care staff to be kind, polite and attentive. Dad is a coeliac and the team ensures his meals are suitably prepared. The care team leaders are knowledgeable and are always keen to make sure his care plan is appropriate and up to date. It is very reassuring knowing that Dad is safe and well looked after.
Thank you for this lovely review - I am so proud of my team at Cheriton!
My uncle went into this place for two weeks respite with a view to helping him with mobility issues. Within four days he had a bad fall which was unreported and we were not informed about. He was in considerable pain and had extensive bruising on his back, this was to be the standard for his time in this Home. In the end, another fall led to a webcam link service where he was monitored via a web link. The operator was on the ball and got him taken into hospital, for which I was grateful. My uncle didn’t get to do two weeks there. His medication was given at erratic times, even though the Home had been informed that he always took his tablets at 07.00. Once while I was there his medication was given at 11.30! When I questioned this I was told that it was because the new member of staff was doing her drug training. We had raised a couple of health concerns over the week but were fobbed off with excuses and we were so relieved that our uncle was taken into hospital.
Thank you for taking the time to write this review. We always value feedback to help us improve what we do. The well-being of our residents is our uppermost priority and we are very sorry that you had a bad experience. We will look into your comments, and it would be helpful if we could discuss your experience in order to learn from it and drive improvements in the future.
I am very happy with Cheriton, their care and understanding of my friend is second to none. The staff are caring and attentive. and the food always smells very nice. He has been in Cheriton for nearly four years and I wouldn't dream of moving him.
Thank you for your lovely review. I will pass on your comments to the wonderful care team at Cheriton.
Moving a family member into a residential home is a difficult time but the staff at Cheriton Care Home eased the way with their professional and caring approach. My mother was made to feel welcome and valued from our first visit and her needs continue to be assessed and provided for in an ongoing way. Although she can be shy and reluctant to participate in the many and varied daily activities, members of staff try to encourage her, while still allowing her the independence to make her own decisions. Following an unwitnessed fall, a risk assessment was immediately carried out, leading to Mum's room being re-arranged to cater for her decreasing mobility. I found this proactive approach impressive. As I live over 200 miles away, it has been reassuring to see the manner in which she is looked after by all the amazing staff at Cheriton, knowing she is safe and in an environment where she is surrounded by such friendly, caring professionals.
Thank you so much for your kind words and wonderful review. We are incredibly proud of the care given at Cheriton, and this is made so much easier with the support of you, as relatives. I will pass your kind kind words on to the team.
My mum and I can't thank the team enough. They always had a smile on their face, happy to engage with us face to face or by telephone.
No concerns or issues were ever an issue.
My grandma was cared for even to her final hours which has given us, as a family, so much comfort during our grieving time.
My dog was always made welcome which made visiting Grandma even more special.
When I visited this home, I saw how happy the residents were. I was impressed by the friendliness of all of the staff that I met. I was not able to visit my mother-in-law due to Covid but my husband did and said she always appeared well cared for.
We found the carers to be very attentive and caring towards both our mother and ourselves despite being very short-staffed. We were all treated with great kindness during our mother's final few days by staff and management. We were disappointed with the state Mum's clothes were returned from the laundry.
Dad has had great care by the staff. They have gone out of their way to facilitate visits, and the family particularly appreciate their willingness to care for him in a calm, quiet and caring environment in his last days. Everyone has been professional throughout the whole time of his stay.
Thank you for your lovely comments, Paul. We will pass this on to the team at Cheriton Care Home.
Very polite, asked if I require a drink. Mother has just moved in; she's very comfortable.
Thank you for leaving a review. We are glad to hear that your mother is very comfortable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Cheriton Care Home.
There are no upcoming events for Cheriton Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Cheriton Care Home.
Accreditations
There are no accreditations posted yet for Cheriton Care Home.
Meet the Team (1)

Cheriton Care Home is led by experienced care professional Matthew Dennis-Andrews, who became the registered manager in 2024.
With over 20 years of experience in the health and social care sector, Matt plays a key role in maintaining the home's high standards and warm, positive culture.
Frequently Asked Questions about Cheriton Care Home
What types of Care is Cheriton Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cheriton Care Home have?
There are 61 Single Rooms and 5 Couples/Companion Rooms.
What are the Facilities & Services at Cheriton Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Cheriton Care Home to the centre of Dorchester?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cheriton Care Home to verify any information. View our terms and conditions. Cheriton Care Home has an Enhanced Service -more info.