Church Manor

Towyn Road, Towyn, Abergele LL22 9ER
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10 63 Reviews
  • Church Manor, Abergele
Church Manor Care Home is a delightfully converted Victorian property set within beautifully maintained grounds. The care home has recently had a new expansion, currently 31 beds, and is only a short walk distance from the Ty Prince market and the quiet location in Towyn, which has lovely beaches and a seaside resort.

It is a purpose-built care home, boasting comfortable, newly furnished interiors in and out of the bedrooms. Each bedroom has its own en-suite for dignity and respect. The service users have the benefit of generous communal spaces such as a large lounge, visiting room and dining rooms as well as a hair dressing salon. Residents are encouraged to personalise their rooms.

The chef is extremely passionate about his food, he uses fresh ingredients to prepare nutritious and enjoyable meals and snacks are available throughout the day to everyone’s liking.

Church Manor arrange a wide range of opportunities for the service users to get involved in, both on a personal and social level.

Through a planned programme of care, in partnership with the service user, Church Manor Care Home will endeavour to cater for each person's individual needs, ensure freedom of choice, preserve dignity and promote independence. With health and safety always taken into consideration, they continue to offer a care home in a setting as near as possible to a normal home environment, offering luxuries such as the Internet, Smart TVs, Netflix, Amazon Prime and much more.

Each care package is tailored to the personal need of each service user, these are carried out by skilled professionals to maintain independence, empowerment and dignity and respect.

Care staff are all trained to deliver high quality specialised care including dementia and end of life.

If you have any questions or want to find out more about Church Manor, then please contact the team who will be happy to help!

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Care Provided by Church Manor

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 31 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Day Care
  • Palliative Care

Good to Know

  • Owner
  • 2SK Care Homes Ltd
  • Person in charge
  • Martin Wiles (Director)
  • Admission Criteria
    • Private & Social Services Referrals
    • Ages 55+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Church Manor

  • Please phone the home to speak to us about our fees

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Church Manor provides onsite parking


Church Manor Reviews (63)

Total of 63, showing 21-40
10

Church Manor has a Review Score of 10 (10.000) out of 10, based on 11 reviews in the last 2 years. Over all time Church Manor has 63 reviews.

Overall Experience

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Review from Mandy W (Daughter of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are wonderful. The people who live here are all happy. Do so many things to keep her happy, and we can't thank them enough.

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Review from Frederick D (Power of Attorney of Resident) published on 17 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In April 2021 our friend suffered a number of falls in her home which resulted in a stay in hospital and it was decided by the medical professionals that it would be advisable for her to be transferred to a care home. Church Manor was suggested as being convenient and came well recommended. It was the
best decision we could have made as prior to her admission she had been withdrawn and lonely.


In the period to date, she has recovered her confidence and has integrated very well into this small community. We are extremely grateful to the management and staff for the care and attention they have given her to date and we have no hesitation in recommending Church Manor to anyone looking for a care home.


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Review from Angela R (Daughter of Resident) published on 14 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived at Church Manor Care Home for the last eighteen months of his life. These were difficult times because of the pandemic. The manager of the home speedily made a safe space for us to visit Dad indoors and made every effort to make our time special. Dad became ill late last year which was
age-related. The staff made me aware of the situation and made every effort to encourage him to eat and drink and raise his spirits. Unfortunately, Dad did not respond and became weaker. Although we were in the middle of a pandemic the staff and manager ensured we spent every last minute with Dad and were exceptionally compassionate to Dad and our family. Dad had a wonderful time there and although he was a very stubborn man he joined in with activities and made good relationships with the staff. I would definitely recommend the home to anyone who is looking for a home for their relative as they are all respected and cared for and the staff go above and beyond their duties, thank you to all at Church Manor.

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Review from Monica W (Daughter of Resident) published on 13 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been at this exceptional care home since October 2021 after spending the best part of the year in and out of hospital. She had lost her confidence and became quite withdrawn. In the time Mum has been at the home the wonderful, caring staff have coaxed her out of her room to enjoy the extra
activities that this home puts on and now goes downstairs on a regular basis for meals. Mum has also enjoyed her 100th birthday in December and was made to feel very special indeed, even receiving a card from the Queen which the home have framed and put up on her wall.
Mum is not the easiest resident to deal with as she has dementia and is always losing her hearing aids. However, the staff have the utmost patience, which I have seen for myself on video calls. My sister and I got so frustrated at not being able to find the right home when we were searching but the wait was worth it. In these strange times, it’s wonderful to know she is being so well cared for. Cannot speak highly enough.

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Review from Caroline T (Daughter of Resident) published on 4 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to more than thank the owner and the amazing team at Church Manor Care Home for the care, love and dignity that they give our mum. I can't put into words just how lucky we are that a place became available in October 2021 at Church Manor for our darling mum. The Church Manor team are very caring
with a lovely family atmosphere. Nothing is ever too much trouble and they go that extra mile to make our mother feel very much at home. Bless you all, you are more than superstars.

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Review from Ian B (Son of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to Covid and my location, I have been unable to visit however all the staff I have spoken with have kept me informed about my mother. It has been a difficult time but my mum seems to have settled in well and all the photos we have seen on Facebook have been encouraging. I look forward to when I
can visit Mum and meet all the staff who are doing an excellent job and thank them. When I phone the staff always give me an update on Mum and when she was in hospital, took the time to update me daily even though they are extremely busy. A very big thank you to all the staff for the support they are giving to my mum.

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Review from Mark B (Son of Resident) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to take a Xmas present for my mum and some chocolates for staff just before Xmas as my mum was in quarantine as she had been in hospital. As I got there mum was released from quarantine and a member of staff asked me if I would like to see mum as I have not seen her since February because of
lockdown and I live in England. I was so pleased, I went around to the secure room and mum came in with staff members and they really showed compassion and care for her. I was so pleased to see her and grateful to all the staff, even when I call to speak to her nothing is too much trouble, so thanks to all the staff for looking after and caring for our mum.

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Review from Lorraine S (Daughter of Resident) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in Church Manor she is very happy there, all the staff are lovely and keep me well informed about mum during this awful time when we can't see each other. They have tried their best with outdoor then pod meetings. I'm looking forward to meeting mum in the future in their garden setting.

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Review from Gaynor P (Daughter of Resident) published on 1 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 100-year-old Mum spent three weeks at this lovely home while I had a minor operation. She tells me, I would highly recommend Church Manor', stating,
'Nothing was too much trouble for the staff, even in the middle of the night, they were kind, the food was lovely and m room was very comfortable'.
Unfortunately Mum was in the home during the Covid pandemic, so even with a negative test, she had to isolate for two weeks. During this time I was able to FaceTime her with the help of the staff. Her hearing is very poor and they patiently"translated' for me! So it was a joy for her to mix with the other residents when she was able and I was delighted to see photos of her engaging in various activities.
If the need ever arose again I would have no reservation in phoning up to enquire about a vacancy.
Heartfelt thanks to all at the home who took such good of my mum.

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Review from John P (Son of Resident) published on 21 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Church Manor is a beautiful environment with caring staff. It has a sense of community that is admirable. Engagement with family through the regular Facebook posts is highly valued. My mother is well cared for and is extremely content.

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Review from David P (Son of Resident) published on 21 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the quality and standard of care provided by Church Manor Care Home. I am so pleased that my Mum is receiving the best of care. From the management to the staff, the whole operation is run professionally and with the greatest of expertise and care. The staff and management are excellent
and provide the highest level of service and care to the residents. The home has been continually improving its facilities and they spend plenty of time keeping the residents engaged in activities and entertainment. I am very impressed and also appreciate the Facebook photo updates. Keep up the excellent work in these challenging times. I highly recommend Church Manor Care Home.

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Review from Chris B (Daughter-in-law of Resident) published on 16 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law needed to go into care urgently at a very difficult time at the start of Covid lockdown in March. Church Manor were very accommodating and a room was allocated at short notice. They have helped her tremendously through this change in her life. Nothing has been too much trouble and there
were a few health problems with her at the start. My mother-in-law is very content at Church Manor and is now staying there permanently. I would recommend Church Manor to anyone. The staff and management have been brilliant.

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Review from P P (Son of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Church Manor for nearly one year now, it has a real family home feel about the care home, the staff are kind and efficient, very happy to just sit down and spend time with the residents. Mum has dementia and her care is really important that the carers understand how to help Mum if she
is stressed or confused, they do this with care, compassion and kindness for each resident. I am very happy with Mum's care.

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Review from B S (Son of Resident) published on 11 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum took up residence in late October and has found the transition remarkably easy. In her own words, she has found Church Manor to be homely and very caring and the staff very attentive, with a lovely sense of humour.
We would highly recommend Church Manor to any potential resident.

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Review from Emma R (Regular Volunteer) published on 19 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely welcoming home. Every time I visit the staff are always very helpful and friendly. The residents are often busy with lots of activities. This is a very lovely care home.

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Review from Robert B (Son of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited my mother on a Friday for a few hours in the afternoon. We were offered to sit in the lounge and offered tea or coffee. We had a pleasant experience and my mother is very happy here at the Manor.
Thank you for taking care of her. Mother says it is like a big family.

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Review from Denise E (Sister of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You always receive a very warm welcome at Church Manor and made to feel at home. The staff are always extremely helpful and prepared to go that extra mile.
There is a lot of building work going on at the moment.

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Review from B H (Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When the children come on Friday's, it's so much fun doing activities with them.

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Review from Helen M (Friend of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a very, warm welcome here whenever you come. Very friendly staff and very caring.

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Review from E J (Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is lovely.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Church Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Church Manor is calculated as follows: ( (131 Excellents x 5) ) ÷ 131 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church Manor is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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