Clarkston House

Joel is an experienced and compassionate Registered Mental Health Nurse (RMN) with over a decade of clinical and leadership practice across NHS, private, and independent sectors. Currently, Joel serves as the Manager of Clarkston House Care Home (Northcare Scotland Ltd), where he leads multidisciplinary teams in delivering high-quality care to older adults with complex mental health and dementia needs.

Joel is deeply passionate about service development, clinical governance, safeguarding leadership, and workforce empowerment. His approach is rooted in person-centred, recovery-focused care, ensuring that every individual receives support that respects their dignity and promotes resilience. Through innovation and continuous improvement, he strives to create a positive, safe, and forward-thinking care environment.

With proven leadership experience and strong operational skills, Joel remains focused on service improvement and patient safety. He believes in fostering a culture of collaboration, learning, and professional growth, ensuring that both staff and residents feel valued, supported, and empowered. Joel is committed to quality, ethics, and compassionate care drives me to uphold the highest standards in everything he does.

Robyn joined Northcare in 2023 as a Front of House Administrator and has since become a welcoming and integral part of the team. Based at reception, Robyn ensures a warm and friendly greeting for all visitors while also managing activities and functions to enhance the experience of residents and their families. With strong organisational skills and a passion for creating a positive atmosphere, Robyn plays a key role in maintaining the smooth day-to-day running of the home.

Robyn loves meeting and greeting all our residents friends and families on a daily basis and has a real passion for customer service, she has a number of years of experience within this sector and thrives on delivering the highest of standards in all aspects.

Demi has been a dedicated member of Northcare since 2019, progressing from carer to senior carer, and now proudly serving as Suite Manager. She works in our elderly frail unit, effectively managing our 25-bed unit to ensure high-quality care that meets and exceeds Health and Care Standards.

With her extensive experience, Demi brings a combination of compassion, expertise, and strong leadership to her role. She fosters a supportive and positive environment for both staff and residents, encouraging teamwork, professional development, and a culture of excellence.

Demi is deeply committed to person-centred care. She builds meaningful relationships with residents, understanding their individual needs, preferences, and routines. Her approach ensures that each resident receives care tailored to their physical, emotional, and social well-being.

She takes pride in promoting dignity, comfort, and safety for residents at every stage of care. Demi also ensures that staff are supported, valued, and empowered, believing that a motivated and well-trained team is essential to delivering the highest standards of care.

Through her leadership, Demi has made a significant impact on the day-to-day lives of residents and the overall operation of the unit, demonstrating an unwavering commitment to quality care, the ethos and values of Northcare, and continuous improvement in line with Health and Care Standards.

Michelle has been with Northcare since 2014, progressing from Care Assistant to Senior Carer, and now proudly serves as Suite Manager at Clarkston House. With over 10 years of experience in health and social care, she brings dedication, compassion, and strong leadership to her role. Michelle takes immense pride in her suite—both in the committed, caring team she leads and in the residents who make it their home.

She understands the ethos, values, and vision of the company and consistently goes above and beyond to ensure that residents receive high-quality care in line with Health and Social Care Standards.

As Suite Manager, Michelle oversees daily operations, ensuring every resident receives person-centred care in a safe, supportive, and nurturing environment. She is equally passionate about the well-being of her staff, believing that a happy, supported team is essential to delivering the highest standards of care. She fosters a positive working culture where staff feel valued, empowered, and encouraged to grow.

Michelle has extensive experience working with elderly residents across various stages of dementia and continues to undertake specialised dementia training aligned with her role. Her journey with Northcare reflects a deep commitment to quality care, team development, and continuous professional growth, making her a highly respected and valued member of the team.

Angela joined Northcare in 2021 as a care assistant and developed an interest in the role of Hospitality which incorporates her caring qualities with her passion for customer service.

She developed the role of Hospitality Assistant and was promoted to Head of Hospitality thanks to her commitment and forward-thinking nature on the job.

Angela enjoys helping our residents with mealtimes and working with care staff to ensure all resident's needs are met.

Martin brings a wealth of culinary experience to Clarkston House, having honed his skills in a variety of prestigious establishments. He trained at Lanarkshire Catering School before going on to work at renowned venues such as Corinthian and Boozy Rouge. His career also includes catering for top-level football clubs, having worked with both Rangers and Celtic.

Now part of the Clarkston House team, Martin enjoys the dynamic nature of working in a care home, where every day presents new challenges and opportunities. He takes great pride in creating nutritious, high-quality meals that cater to residents' individual preferences and dietary needs. Martin has quickly become a valued member of the team and is committed to enhancing the dining experience for everyone at Clarkston House.

Pauline joined Northcare in 2022 and is an exceptional member of the team. Pauline has vast years of experience working within both frail and elderly and dementia suites. Pauline's smile lights up any room she enters and our residents love her.

Pauline is a perfectionist and thrives in delivering an extremely high level of care to each and every one of our residents within Clarkston House.

Deborah joined Northcare in 2022 and is an extremely valued member of the team at Clarkston House.
Deborah has worked in elderly care for a number of years, previously working out in the community supporting clients, but decided it was Clarkston House where she wanted to continue her work.

Deborah mainly works in our dementia suite where she has a fantastic rapport with all our residents and their families.

Deborah delivers the highest standard of person-centred care and adapts her way of working tailored to each resident's needs.