Damfield Gardens

1 Bournehurst Drive, off Damfield Lane, Maghull, Liverpool L31 3FA
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9.3 28 Reviews
  • Damfield Gardens, Liverpool
Damfield Gardens is a modern residential and dementia care home for up to 67 older people.

The home is located in Maghull, Liverpool and is close to local shops and amenities as well as public parks, woodlands and a pond.

Every one of their bedrooms includes an en-suite bathroom, a flat-screen television with Freeview and a DVD player, WiFi, a mini-fridge and a telephone point. Other features of Damfield Gardens include: lounges and dining areas, a hair salon, a cinema room, a pub and a café.

Activities coordinators arrange meaningful activities to entertain and stimulate residents, please see on the website and Facebook page: @highpointcareltd.

All meals and refreshments are prepared to meet good nutrition standards and individual dietary requirements, with the kitchen also having a five star hygiene rating.

At Highpoint Care, their ethos is clear: providing exceptional standards of care in beautiful surroundings designed to optimise the quality of life of all their residents.

Highpoint's purpose is to change the perception of adult residential care, demonstrating it's possible to provide a homely, caring environment in which their lovely residents are happy, comfortable and secure.
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Care Provided by Damfield Gardens

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1285 – £1295
  • Self-Funded Residential Dementia Care: £1285 – £1295
  • RESPITE Self-Funded Residential Care: £1285 – £1295
  • RESPITE Self-Funded Residential Dementia Care: £1285 – £1295

These prices are only a guideline, please contact Damfield Gardens to find out the exact price for your requirements.

Contact Damfield Gardens to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Damfield Gardens to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kelly Alcock (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Operate a protective meal time. Visitors are still welcome to visit at this time but will be asked to refrain from going into the dining areas.

Parking

  • Visitors car park at the home, if this is full there is room on the road just outside the home to park.

Damfield Gardens Reviews (28)

9.3

Damfield Gardens has a Review Score of 9.3 (9.313) out of 10, based on 15 reviews in the last 2 years.
Over all time Damfield Gardens has 28 reviews.

Overall Experience
  • 18
  • 10
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Date Published
  • 28
  • 4
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  • 15
  • 13
Reviewer Connection to Damfield Gardens
  • 23
  • 4
  • 1
Total of 28, showing 21-28
Review from John J (Son of Resident) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent almost three years in this care home, with increasing dementia, before passing away in February. The last twelve months have been especially tough due to Covid-19. Throughout her time in the Care Home, mum received the very best of care and the staff were wonderful with her; they became
‘family’. I cannot praise the management and staff too highly and what they achieved over the last year is incredible under very difficult circumstances. Moving a loved one into care is always tough, but I have no regrets about choosing Highpoint Damfield. At the end of mum’s life, the staff were brilliant with her and with me. A big thank you to them all.
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Review from Karen B (Daughter of Resident) published on 19 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently had to make the heartbreaking decision to move Dad into residential care. Due to COVID restrictions, this was not an easy decision to make but the staff at Damfield Gardens have made us feel at ease and have been so attentive. We cannot thank them enough.
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Review from Laura W (Daughter of Resident) published on 29 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Damfield Gardens since November 2018 and what can I say? The professionalism of the staff, the care they take of her (both mentally and emotionally) and the trust she has in them give us immense reassurance that the hardest decision my family has ever had to make has been the right
one for her. Particularly in this extremely difficult COVID-19 times, the home has put the health and wellbeing of the residents and staff at the forefront of their daily lives – as a family, we will forever be grateful.
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Review from Justine G (Daughter of Resident) published on 7 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident at Damfield Gardens, where he recently passed away. The manner in which this difficult situation was dealt with was exceptional. Dad was shown such care and dignity in his last few days and every effort was made to ensure that he was as comfortable as he could be. As a family,
we were also shown kindness and compassion. Thank you to all staff for your help and support. It meant so much.
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Review from B H (Daughter of Resident) published on 13 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for over 18 months. In that time myself (or my brother) has had no cause for serious complaint. Any small blips have been always sorted out promptly. The staff make this home a real home, their warmth and care is evident every day and I have never seen or heard from any member
of staff any sign of disrespect which at times is a difficult situation. I am so glad we decided on Damfield Gardens for Mum and I thank God every day!
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Review from Rachel M (Daughter of Resident) published on 18 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had to make the hardest decision to look for a care home for my mother and after an extensive and exhaustive search and visits, I chose Damfield Gardens and boy what a home!
The staff and manager are lovely, they can't do enough for my mum and me. They've made me feel happy and that my mum is safe
and very well looked after. I thoroughly recommend this home.
Reply from Alison Brownbill, Manager at Damfield GardensThank you so much for taking the time to add your review to carehome.co.uk. I will pass your kind words onto our staff team.
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Review from Paul W (Son of Resident) published on 13 February 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad was in Damfield Gardens for approx 18 months suffering from Vascular Dementia. During his time there the staff were tremendous, they interact brilliantly with the residents and attend to their needs when needed.
The standard of the rooms are excellent, and all the fittings, etc are to the highest
standard.
The home itself is kept extremely clean and tidy.
All staff were extremely helpful and courteous at all times, can't praise them enough.
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Review from David (Son of Resident) published on 17 October 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was resident at Damfield from June 2018 to February 2019. She was suffering from vascular dementia and displayed some challenging symptoms. I found the caring provided by the staff to be excellent. There will always be challenges with a room full of elderly residents with varying types and
stages of dementia. I was constantly impressed by the effort the staff put into caring for these vulnerable people.
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Current Review Score: 9.3 (9.313)

Overview of Review Score

The Review Score of 9.3 (9.313) out of 10 for Damfield Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.438 for Damfield Gardens is calculated as follows: ( (91 Excellents x 5) + (75 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 176 Ratings = 4.438
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Damfield Gardens is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jul 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Damfield Gardens to verify any information. View our terms and conditions. Damfield Gardens has an Enhanced Service - more info.