
Thank you everyone for being so kind and welcomingSarah H(Niece of Resident/Service User)

The carers are very attentive, caring and treat residents with dignity. I feel my husband is safeJ C(Wife of Resident/Service User)

Her care was amazing, she always looked immaculate, as did her surroundings.Mandy W(Daughter of Resident/Service User)

Thank you everyone for being so kind and welcomingSarah H(Niece of Resident/Service User)

The carers are very attentive, caring and treat residents with dignity. I feel my husband is safeJ C(Wife of Resident/Service User)

Her care was amazing, she always looked immaculate, as did her surroundings.Mandy W(Daughter of Resident/Service User)

Dorking Manor is now open! Book your tour today, and find out more about life at this luxury care home in Surrey.
Situated in the heart of Dorking, this state-of-the-art care home features bright and spacious en-suite bedrooms, decorated in a range of themes for comfortable and stylish living, and a number of luxurious companion suites which benefit from a contemporary lounge diner and private patio with spectacular views across the...
Dorking Manor is now open! Book your tour today, and find out more about life at this luxury care home in Surrey.
Situated in the heart of Dorking, this state-of-the-art care home features bright and spacious en-suite bedrooms, decorated in a range of themes for comfortable and stylish living, and a number of luxurious companion suites which benefit from a contemporary lounge diner and private patio with spectacular views across the grounds.
Dorking Manor also benefits from a deluxe cinema, an elegant café, a private dining suite and a well-stocked bar where residents can enjoy their favourite tipple, as well as a wellbeing and beauty salon which offers a range of luxurious, pampering treatments for residents to enjoy.
But aside from the unrivalled environment, what really sets Dorking Manor apart is the award-winning approach to care you’ll find within this luxury care home. Within Dorking Manor you will find the Homemakers – carers and companions who are committed to making each day, and each everyday experience, meaningful and special for residents. The multi award-winning Homemakers seamlessly combine the roles of a devoted carer, diligent housekeeper and trusted companion, and in 2022 Hamberley Care Homes were named Residential Care Provider of the Year in recognition of their ground-breaking approach.
The experienced team are dedicated to ensuring that residents live the life they choose, whether that’s organising a special event in the private dining suite, exploring the community, or sitting down to watch a classic film in comfort in the cinema, Dorking Manor will be a wonderful place to call home.
If you’d like to find out more about life at this luxury care home, and see the luxurious facilities Dorking Manor has to offer, then please do contact the team to book your tour today.
Care Provided by Dorking Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Dorking Manor Care Home to confirm what's included and get a personalised quote:
Our home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
Weekly fees vary depending on room availability and an individual care needs assessment.
Please call to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Dorking Manor Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hamberley Care Homes
- Private Owned
Person in charge
- Emma Dudhee (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Number of floors: 3
Room Information
- Single Rooms (54)
- Couples/Companion Rooms (11)
- Single Rooms with ensuite Wet Room (54)
- Couples/Companion Rooms with ensuite Wet Room (11)
Dorking Manor Care Home Reviews (39)
Dorking Manor Care Home has a Review Score of 9.9 (9.900) out of 10, based on 39 reviews in the last 2 years.
Over all time Dorking Manor Care Home has 39 reviews.
It was wonderful to be able to enjoy coffee and cake in the Cafe set up, this really does make this...
It was wonderful to be able to enjoy coffee and cake in the Cafe set up, this really does make this beautiful home feel like a real community.
There looks to be a lot of activities and events for the residents to enjoy. The gardens are beautiful and after seeing how the dining rooms are set for meals I was left feeling that the staff working here really look like they take a lot of pride in making this home a wonderful experience for its residents.
Thank you for your lovely review. Were delighted to hear that you enjoyed your visit and felt so welcomed by our team. Its wonderful to know that our caf, activities, gardens, and dining areas helped create a positive impression and reflected the sense of community we strive to provide every day. Thank you for your kind words, and we look forward to welcoming you back again soon.
I have been to several care homes as a visitor and found them to be adequate. However, having visited Dorking Manor 3 times I felt confident ot come here for respite. I have not been disappointed. I have enjoyed my stay here. When I came from hospital I felt weak, had not much appetite & had to...
I have been to several care homes as a visitor and found them to be adequate. However, having visited Dorking Manor 3 times I felt confident ot come here for respite. I have not been disappointed. I have enjoyed my stay here. When I came from hospital I felt weak, had not much appetite & had to rely on a wheelchair to get around. Now, almost at the end of my stay; I am earing at every meal, exploring the garden and the encouragement the staff have given me have given me independence again. I can not praise them enough. They always have a smile. A great place, care & comfort.
Thank you so much for sharing your experience. It has been a privilege to support you during your respite stay at Dorking Manor. Seeing the progress you've made, from arriving after hospital feeling weak and relying on a wheelchair, to regaining your independence and enjoying our gardens, is...
Thank you so much for sharing your experience. It has been a privilege to support you during your respite stay at Dorking Manor. Seeing the progress you've made, from arriving after hospital feeling weak and relying on a wheelchair, to regaining your independence and enjoying our gardens, is wonderful to hear. Your kind words about our team mean a great deal, and we will be sure to share them with everyone involved. We wish you all the very best and thank you for choosing Dorking Manor.
There is a lovely garden and many communal spaces for residents to relax or enjoy the many activities on offer.
I am very happy my mum is there.
There is a lovely garden and many communal spaces for residents to relax or enjoy the many activities on offer.
I am very happy my mum is there.
Thank you so much for the lovely review. It means a great deal to us to know that your mother is happy and that you feel she is in good hands. We are delighted that you enjoy the garden, communal areas and activities and I will be sure to share your kind words with the team. Thank you for choosing Dorking Manor for your mother.
My mum went for 2 weeks respite care so I could go away for a few days. All the staff were so welcoming during my first visit and when I visited my mum during her stay. My mum was very relaxed when I visited and as a family we definitly considering either regular stays for respite or maybe even a...
My mum went for 2 weeks respite care so I could go away for a few days. All the staff were so welcoming during my first visit and when I visited my mum during her stay. My mum was very relaxed when I visited and as a family we definitly considering either regular stays for respite or maybe even a permanent stay
We understand that arranging respite care for a loved one can sometimes feel...
Thank you so much for taking the time to share your lovely feedback. Were delighted to hear that your mum enjoyed her respite stay with us and, most importantly, that she was relaxed and settled when you visited.We understand that arranging respite care for a loved one can sometimes feel daunting, so its wonderful to know that you and your family felt welcomed and reassured by our team throughout her stay.
Its particularly pleasing to hear that youre considering returning to Dorking Manor for regular respite stays, or potentially making it your mums permanent home. That means a great deal to us.
Thank you again for your kind words, and we very much hope to welcome your mum and your family back to Dorking Manor in the future.
I was very nervous about coming for 2 weeks respite care but I have found the whole experience very enjoyable. All the staff are warm and welcoming. Nothing is too much trouble. The meals are very good and the Bistro and outside area are lovely places to take visitors to have...
I was very nervous about coming for 2 weeks respite care but I have found the whole experience very enjoyable. All the staff are warm and welcoming. Nothing is too much trouble. The meals are very good and the Bistro and outside area are lovely places to take visitors to have tea/coffee/cake/biscuits. Sometimes I preferred to have my meals in my room but generally I joined the other residents in the dining room. I didn't have many opportunities to join in activities because I often had visitors then, but the ones I did, I enjoyed.
It's wonderful to know that you found our team warm and welcoming, and that you enjoyed the meals,...
Thank you so much for taking the time to share your experience of Dorking Manor. We're delighted to hear that, despite feeling nervous initially, you quickly settled in and found your stay enjoyable.It's wonderful to know that you found our team warm and welcoming, and that you enjoyed the meals, as well as spending time with your visitors in our bistro and outside areas. We're also pleased that you were able to enjoy some of the activities when time allowed.
We completely understand that sometimes it's more comfortable to enjoy a meal in the privacy of your room, while at other times the dining room provides a lovely opportunity to spend time with fellow residents.
Thank you again for your kind words. It was a pleasure to have you with us, and we hope to welcome you back in the future.
Lovely caring home - well managed happy atmosphere - great food - bistro wonderful meeting place
Lovely caring home - well managed happy atmosphere - great food - bistro wonderful meeting place
Thank you for your kind words. I will pass these onto our team who I know will appreciate them.
Staff are helpful and kind and are especially good at administering...
Staff are helpful and kind and are especially good at administering medication/eye drops etc.
Highly recommended in every way.
PS Special mention for Florin & Kirstyn & Lesley
Thank you so much for your excellent review and for taking time to share your experience with us. We are delighted to hear that you were so pleased with the care and support provided by our team. Providing compassionate, high quality care is at the heart of everything we do, and the feedback like...
Thank you so much for your excellent review and for taking time to share your experience with us. We are delighted to hear that you were so pleased with the care and support provided by our team. Providing compassionate, high quality care is at the heart of everything we do, and the feedback like yours is incredibly motivating for our staff. We will be sure to share your kind words with the whole team. Thank you again for your trust and for recommending our care home.
I required respite care for Mum who lives with Dementia. Having looked at local homes I chose Dorking Manor. The home is beautiful and the staff gave me great confidence in looking after Mum. She had a great stay and we will be returning again soon.
I required respite care for Mum who lives with Dementia. Having looked at local homes I chose Dorking Manor. The home is beautiful and the staff gave me great confidence in looking after Mum. She had a great stay and we will be returning again soon.
Thank you so much for your lovely review and kind words. It means a great deal to us to know that your mother had a positive experience during her stay with us. We truly appreciate your trust and support. We look forward to welcome her again very soon.
I had a serious injury to my left which was placed in a plaster cast. This prevented me from returning home as I couldn't negotiate all the steps in my house. The care home manager visited and gave me a very thorough briefing. The home managed to offer me a room for 2 weeks. The home is absolutely...
I had a serious injury to my left which was placed in a plaster cast. This prevented me from returning home as I couldn't negotiate all the steps in my house. The care home manager visited and gave me a very thorough briefing. The home managed to offer me a room for 2 weeks. The home is absolutely impressive. So clean and well designed with amazing staff from the manager to the lovely carers who treated me with respect and care. I was so lucky to be there. I was given a room which opened out to the gardens and was close to the lounge. The air conditioning was a blessing. The home is like a top hotel!
Your kind words about our home, gardens and, most importantly, our amazing team mean so much to us. It was...
Thank you so much for your wonderful 5-star review. It was a real pleasure to welcome you to our home, and we're delighted that you felt so comfortable and well cared for during your stay.Your kind words about our home, gardens and, most importantly, our amazing team mean so much to us. It was lovely getting to know you, and we hope your recovery continues well.
Most of all, we hope it won't be too long before you're back on the golf course doing what you love!
People bent over backwards to help us out in a very difficult family situation
Thank you for providing us with a timely and excellent solution.
People bent over backwards to help us out in a very difficult family situation
Thank you for providing us with a timely and excellent solution.
Thank you so much for taking the time to leave such a lovely review. We are delighted that we were able to support you all during what we know was a very challenging time for your family. Your kind comments about our staff being warm, professional and willing to go the extra mile will mean a...
Thank you so much for taking the time to leave such a lovely review. We are delighted that we were able to support you all during what we know was a very challenging time for your family. Your kind comments about our staff being warm, professional and willing to go the extra mile will mean a great deal to everyone involved.
Thank you once again for choosing us to support your family and we wish you all the best in the future.
Wonderful place that really is dad's home. His personalised room with his own things and some of his favourite plants in the garden, along with wonderful staff has made Dorking Manor his home. It is located in a beautiful building and has extensive gardens. Staff are very caring and see residents...
Wonderful place that really is dad's home. His personalised room with his own things and some of his favourite plants in the garden, along with wonderful staff has made Dorking Manor his home. It is located in a beautiful building and has extensive gardens. Staff are very caring and see residents as individuals making an effort to really know them. Its a lovely environment for families and friends to visit especially with the private dining room to entertain other visitors in. Staff keep me well informed of dads health. Dad is safe and cared for well which is so reassuring.
What a lovely thing to read, thank you. Your dad has made this home so much his own and it's a real joy to see him settled and surrounded by what he loves. Getting to know him properly as the individual he is and keeping you reassured about how he's keeping matters to us every bit as much as it does to you, so it means the world that it feels that way to you.
Lovely surroundings, like a 5 star hotel.
She enjoyed a lovely meal restaurant standard! While I was there and as it was a lovely day we seat by the...
Lovely surroundings, like a 5 star hotel.
She enjoyed a lovely meal restaurant standard! While I was there and as it was a lovely day we seat by the window in the afternoon enjoyed the warm sunshine and watched the birds and squirrels in the grounds.
Beautiful place and great atmosphere.
Dear Friend of Resident, thank you for your lovely review. We are so pleased that you enjoyed your visit to our beautiful home. I will pass your comments onto our team who always appreciate the kind words.
I stayed at Dorking Manor Care Home for two weeks of respite care and I thoroughly enjoyed my time there. From the moment I arrived, I felt welcome, comfortable, and well looked after. The staff were amazing throughout my stay, so kind, patient, and genuinely helpful. Nothing felt like too much...
Overall, I'm very grateful for the care and kindness I received and I wouldn't hesitate to recommend Dorking Manor to anyone considering a stay.
Thank you, Pauline, for your lovely feedback. We're so pleased you enjoyed your stay and felt welcomed, supported, and able to truly relax. It was a pleasure having you stay with us. We look forward to seeing you again in the future.
My mum recently spent two weeks in respite care at Dorking Manor Care Home and it was such a positive experience for her. From the moment she arrived, she felt comfortable and at ease thanks to the warm and welcoming atmosphere. The facilities and décor throughout the home are truly beautiful and...
My mum recently spent two weeks in respite care at Dorking Manor Care Home and it was such a positive experience for her. From the moment she arrived, she felt comfortable and at ease thanks to the warm and welcoming atmosphere. The facilities and décor throughout the home are truly beautiful and thoughtfully designed, spotlessly clean, and inviting, which made her stay even more pleasant. The staff were exceptional, always attentive, kind, and patient, making sure she was well looked after at all times. My mum particularly enjoyed participating in the various activities organised throughout her stay, which offered her both stimulation and enjoyment. Overall, the care home provided excellent support, and my mum left feeling refreshed and happy. I would not hesitate to recommend this care home for anyone considering respite care for their loved ones.
Thank you, Janine, for your kind words. We're delighted to hear that Mum enjoyed her stay with us. It was a pleasure to care for her. I will pass your kind feedback onto the team as I know how much it means to all of them.
We had to find a care home quickly due to a family bereavement. Dorking Manor came to our aid very quickly and placed Mum within a couple of days. The staff have done everything they can to make the transition as smooth and comfortable as possible.
We had to find a care home quickly due to a family bereavement. Dorking Manor came to our aid very quickly and placed Mum within a couple of days. The staff have done everything they can to make the transition as smooth and comfortable as possible.
Thank you so much for your kind words. We're so pleased we could support you and your family during such a difficult time, and that your mum has settled in well. Our team will be delighted to hear your feedback
Mum finds the home unique. Staff are excellent. Mum is very happy here. A lovely setting, nice and modern. The medical attention is very focused and good. Mum cannot wait to get outside into the garden and sit on her balcony.
Mum finds the home unique. Staff are excellent. Mum is very happy here. A lovely setting, nice and modern. The medical attention is very focused and good. Mum cannot wait to get outside into the garden and sit on her balcony.
Thank you so much for your lovely review. We are delighted to hear that your mum is happy at the home and enjoying the surroundings. It's wonderful to know that our team and the care they provide have made such a positive impression. We hope she enjoys many relaxing moments in the garden and on her balcony. Thank you again for your kind words.
My mother had a lovely experience. It was great respite - we were reassured that she was in very good hands. Beautiful room at the home, with amazing facilities, excellent staff and management. Would definitely use this wonderful home again.
My mother had a lovely experience. It was great respite - we were reassured that she was in very good hands. Beautiful room at the home, with amazing facilities, excellent staff and management. Would definitely use this wonderful home again.
Thank you for your lovely review. We're so pleased to hear that your mother had such a positive respite stay and that you felt reassured she was in good hands. Your kind comments about the home, team and facilities mean a great deal to us, and we would be delighted to welcome her back again in the future.
We have been so impressed with every aspect of the service.
For dementia patients, feeling safe, secure, and able to relax is paramount .
Dorking Manor is in a class...
We have been so impressed with every aspect of the service.
For dementia patients, feeling safe, secure, and able to relax is paramount .
Dorking Manor is in a class of its own.
Thank you so much for your wonderful feedback. We are absolutely delighted to hear how impressed you have been and that your loved one feels safe, secure and able to relax, that truly means everything to us. I will be sure to share your kind words with the whole team at Dorking Manor.
I was lucky enough to spend a 3 week respite stay at Dorking Manor. It is a lovely care home, beautifully appointed with a homely yet swanky feel about it. All staff that I encountered were kind, friendly and very welcoming and nothing was too much trouble for anyone. I immediately felt at home and...
I was lucky enough to spend a 3 week respite stay at Dorking Manor. It is a lovely care home, beautifully appointed with a homely yet swanky feel about it. All staff that I encountered were kind, friendly and very welcoming and nothing was too much trouble for anyone. I immediately felt at home and happy there. The food was superb, plentiful and there was excellent choice. I particularly like the spa bathroom and my family and friends who visited loved the bistro and the cinema room. Would happily return for future respite.
Thank you so much for your lovely review. We're delighted to hear that you felt at home during your respite stay and that our team, food, and facilities made such a positive impression. It was a pleasure to have you with us, and we'd be very happy to welcome you back in the future.
I have visited my friend (resident) regularly for some months and have seen a huge improvement in both her mental and physical health in that time. I'm told the food is excellent.
I have visited my friend (resident) regularly for some months and have seen a huge improvement in both her mental and physical health in that time. I'm told the food is excellent.
Thank you again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (4)
- 06 Mar 2026
Residents at Dorking Manor Care Home in Dorking recently enjoyed a relaxing afternoon of live music when visiting musician Margaret performed a selection of harp pieces for everyone gathered in...
- 06 Mar 2026
Residents at Dorking Manor Care Home recently held their own curling competition after being inspired by the excitement of the Winter Olympics. The friendly tournament saw residents try their hand...
- 18 Feb 2025
We are thrilled to announce that Hamberley Care Homes has been selected as a finalist for Residential Elderly Care Provider of the Year (Medium Group) at the HealthInvestor Awards 2025!...
- 28 Oct 2026Organiser: Dorking Manor Care Home
- 13 Nov 2026Organiser: Dorking Manor Care Home
- 25 Nov 2026Organiser: Dorking Manor Care Home
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Hamberley Care Homes
- 31 Jan 2025Recipient: Hamberley Care Homes
- 31 Jan 2024Recipient: Hamberley Care Homes
Accreditations
There are no accreditations posted yet for Dorking Manor Care Home.
Meet the Team (4)

With over 30 years of experience in the care industry, Emma the Home Manager of Dorking Manor brings a wealth of expertise and passion to the role....
With over 30 years of experience in the care industry, Emma the Home Manager of Dorking Manor brings a wealth of expertise and passion to the role. Leading a dedicated team carefully selected for their compassion and experience, they are committed to delivering the highest standard of care for every resident. Their focus is on enabling residents to lead truly meaningful lives in a luxurious and nurturing environment. Additionally, they are devoted to ensuring that Dorking Manor remains an active and cherished part of the local community, creating a home filled with love, joy, and laughter.
"I am committed to leading a team that is passionate about delivering outstanding care and creating a warm, supportive environment for our residents. My focus is on ensuring that every individual feels respected, safe, and truly part of our community. From the very first enquiry to settling into their new home, I am here to provide guidance, support, and a welcoming atmosphere, helping each resident feel comfortable and at ease."

Roy joined the care sector in 2017, bringing with him both professional experience and a deeply personal understanding of the importance of...
Roy joined the care sector in 2017, bringing with him both professional experience and a deeply personal understanding of the importance of compassionate care. Before moving into residential care, Roy worked within the National Health Service in primary care, where he developed a strong foundation in patient support and healthcare services.
Roy’s journey into the care sector was inspired by his own family experience. After supporting his mother while she lived with Dementia, he felt a strong calling to help improve the lives of others facing similar challenges. This experience continues to shape his warm, empathetic and person-centred approach when supporting residents and their families.
Throughout his career, Roy has worked with several respected luxury care providers, gaining valuable experience in delivering high-quality care and building meaningful relationships with residents and their loved ones.
Outside of work, Roy is a keen sports enthusiast who enjoys staying active. He also loves spending time outdoors, especially walking with his bull terrier, Hector.

James joined Dorking Manor in 2024 and brings 11 years of experience in the care sector. He is a talented Head Chef with a passion for fresh,...
James joined Dorking Manor in 2024 and brings 11 years of experience in the care sector. He is a talented Head Chef with a passion for fresh, seasonal and sustainable food.
In their role as Head Chef, James is responsible for the daily running of all the kitchens and the fresh cakes and pastries for our lovely Café area. He particularly enjoys catering for the evenings and bringing memories and tasty treats for the residents
Outside of work, James enjoys discovering new foods and flavours, playing a relaxing round of golf, a good day’s fishing, travelling and discovering new places.

What are you responsible for in your role: For the wellbeing and activities of residents and staff wellbeing
What do you enjoy most about your...
What are you responsible for in your role: For the wellbeing and activities of residents and staff wellbeing
What do you enjoy most about your role: Making a resident smile and providing meaningful activities to our residents
What do you enjoy doing outside of work: Keeping control of my 4 Jack Russells!!!
Frequently Asked Questions about Dorking Manor Care Home
How much does Dorking Manor Care Home cost?
The care home lists weekly fees per person from £1,725 for residential care (respite from £1,725). Funding accepted: Self-Funding (Private), Local Authority with Top-up.
What types of Care is Dorking Manor Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Dorking Manor Care Home have?
There are 54 Single Rooms and 11 Couples/Companion Rooms.
What are the Facilities & Services at Dorking Manor Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Dorking Manor Care Home to the centre of Dorking?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dorking Manor Care Home to verify any information. View our terms and conditions. Dorking Manor Care Home has an Enhanced Service -what an Enhanced Service includes.