Review from M B (Resident) assisted by family/friend published on 16 April 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very happy. It is like a hotel.
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Review from E P (Resident) assisted by family/friend published on 16 April 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very happy here. Well cared for. Everyone is very kind. I feel at home here.
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Review from Kathryn W (Resident) assisted by family/friend published on 16 April 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am very happy here. I like that I can still smoke. All the staff are lovely. I enjoy the activities.
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Review from M B (Resident) assisted by family/friend published on 16 April 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am happy with everything that I receive. I love how colourful it is.
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Review from S M (Resident) assisted by family/friend published on 16 April 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very happy with everything that happens here. I get to keep my independence.
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Review from K W (Resident) assisted by family/friend published on 16 April 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Love living here. Made very welcome here.
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Review from E B (Resident) published on 13 March 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Enjoying my stay here at Elm House. I enjoy the activities and the meals.
I like that I can still have a little drink of alcohol of an evening. I like the fact that if I need assistance then someone is on board to help.
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Review from A F (Resident) published on 13 March 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very happy with the care being provided. No concerns.
Would tell other people to come here.
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Review from L J (Resident) assisted by family/friend published on 13 March 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very happy here. Likes the care being provided and enjoys the company, happy with the activities and the food.
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Review from J J (Wife of Resident) published on 10 March 2020
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My husband is in now and I recently went home - food very good, care excellent and very clean. I've enjoyed the activities.
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Review from J T (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Dad has a more involved and social life now. He is well cared for and safe. Staff are helpful, caring and very supportive.
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Review from Fred H (Resident) published on 26 February 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very good.
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Review from Samuel M (Resident) published on 26 February 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Ok.
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Review from D L (Son of Resident) published on 26 February 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My father could not have been in a better place to end his days. The care and attention he was given by all members of staff was the best possible.
He got a lot of pleasure from his stay, plus the staff worked above and beyond the norm during his last few days.
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Review from G G (Friend of Resident) published on 26 February 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Caring staff, everyone so friendly, meals nice. Fab environment. Activities run very well.
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Review from R W (Niece of Resident) published on 1 November 2019
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
This is such a nice atmosphere and staff chat to visitors and residents in a very respectful way. The place is very clean but without being clinical. There are many homely touches. Above all else, it does not smell!
I love the idea of the resident dog who was also friendly.
I'm looking forward to
going again.
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Review from James K (Brother of Resident) published on 30 October 2019
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
After a short stay of just four months, my sister and her husband have been made welcome and are being cared for by very caring staff and management.
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Review from Adrian B (Son of Resident) published on 28 October 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother was diagnosed with dementia in 2018 and for over a year, she continued living in her own flat, confused but safe. However, when she was found wandering a couple of times, her safety could no longer be guaranteed and so we started looking round for a care home. As many people would testify,
it is a very difficult time and finding a suitable place that can look after your loved one is not an easy decision to make. However, on my first visit to Elm House, the first thing I noticed was the way the staff seemed to genuinely care for the residents. Now that Mum is here, I am so glad that my first impressions have proven to be right. She is still confused but appears very content. She actually thinks that she is in a lovely hotel. My Mum has always taken great pride in her appearance and whenever I visit her, she is always dressed very smartly and nicely made up. Equally importantly, from my perspective, she is safe and that's a huge load off my mind.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
16 Jun 2025
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Elm House Care Home
What types of Care is Elm House Care Home registered for?
Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Elm House Care Home have?
There are 34 Single Rooms.
What are the Facilities & Services at Elm House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Elm House Care Home to the centre of Skelmersdale?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elm House Care Home to verify any information. View our terms and conditions. Elm House Care Home has an Basic Service - more info.