Hillside House

We looked at several other care homes in the area, but Hillside stood out as the best in our opinion; clean and bright inside with fabulous views of the surrounding countryside, spacious bedrooms with only a small number of residents creating a homely feel.

Our Dad has been here just under a year, and is now thriving, thanks to the kindness and patience of the staff, and the fresh, home cooked meals. He is always clean, smart and cheerful, and is well looked after by a small team of regular carers who have got to know his likes and dislikes. He has the company of the other residents when he wishes, and a comfortable room to relax in when he wants to be alone.

Friends and family have remarked that it is a pleasure to see him looking so well, and we are grateful that we no longer have to worry about him, now that he is being so well looked after.

I made my customary visit to see my mother. As usual, it was a very pleasant experience. Staff genuinely care about residents and the home is blessed by a low staff turnover. Surroundings are beautiful to view from inside and outside. My mother is very settled and I know she is in good hands. I would be happy to spend my last few years at Hillside.

My sister and I visited some seven or eight care homes when my wife had to move into a care home. One matched Hillside and one, in an old and smelly building, was so bad I would not have liked to eat a meal there. Hillside is set in several acres, cares also for animals - horses, alpacas, 2 goats and chickens. Has fantastic views. With just 14 rooms, it's like living with a large family. Various activities are arranged, and weather permitting, outside trips can be taken. All in all, a very pleasant place to live.

Very satisfied with service.

My Dad is settled, content and very well looked after.

I have told my children that, when I need it, I want to go somewhere as good as Hillside House. We were so fortunate to find such incredible care, warmth and safety for my dad in beautiful location and surroundings. What a view! The staff - and the food - are excellent. He is happy on his own looking at the hills and the animals but there are activities to keep him engaged too. It was a tricky transition coming from living on his own where we were finding it hard to meet his increasing needs. At Hillside he is enjoying a new norm of being clean, having beautifully laundered clothes, being more sociable, taking medication regularly, eating proper meals, etc. It is such a relief we can focus on being with him, rather than cooking and cleaning. I won't be afraid of needing care in the future if there are places as good as Hillside.

We cannot rate Hillside and its staff highly enough. Mum had wonderful care and although mostly in her room, she was comfortable and able to access help whenever she needed it. Her room was light and spotless with a lovely view across the valley from her window. The food was excellent and the carers looking after her were so kind. Everyone did everything they could for her until her passing.

Have felt comfortable and at home ever since my arrival in November 2022. I find the carers friendly and very helpful and very attentive and feel secure here. I should add that my family are also very grateful for the care I receive here and are happy to speak to the members of staff and, of course, the manager, if and when they wish to.

My experience in this home has been first class from the staff.

The care and compassion shown by all the staff is second to none, making those staying here, feel wanted, safe and secure. We can't thank the staff enough for all they did for my mum and the happiness they brought her, for the 2+ years that she was at Hillside.

I cannot recommend Hillside House highly enough. Both care and home should be written large and underlined. The genuine care and compassion shown by every member of staff not just to my father but also to me and my family were second to none. Sadly, my father was a resident for only 6 months before he passed away at 96 years of age. Through the Covid-19 restrictions, Hillside House did everything that they could to ensure that residents could receive visitors in absolute safety. They recognise the importance of residents being able to see and talk to their loved ones and vice versa. Hillside House really is a home from home. There is no sense of it being an institution. There are just 14 individual rooms, each one different but all en-suite, bright and airy with superb views over the glorious Devon countryside. The tasty meals, always with a choice, are home-cooked. There’s a delightful residents’ lounge, an enclosed courtyard and plenty of places to sit and chat or just stroll outside.

We were so lucky that a room was available so that high-quality care and attention could be put in place, making a difficult time the best it could be.

Excellent food, like staying at a nice hotel. Nice to be able to bring own personal effects; like photos, ornaments and pictures to make it feel more homely.

Mum hs been allowed to bring her own personal possessions, individual pictures/photos/ small furniture items; which have helped her to settle.

Wonderful consistent care is given and we are so grateful. A brief respite stay with nourishing food for our mum - an admittedly fussy eater. Well done and thank you to the manager, mum's carer and the team.

I will not hesitate to return to Hillside in the future.

My mum originally came to Hillside House to convalesce after a nasty fall. Now fully recovered, she is so happy and content that she has decided to stay. Hillside House provides light, spacious and contemporary private and communal rooms with lovely countryside views. The environment is quiet and calm and the staff and manager are hard working, kind, caring and professional. My mum loves the delicious home-cooked meals and has commented on how happy and friendly all the staff is. They go out of their way to individualize her care and provide a stimulating environment for all the residents. Hillside House has a home-from-home atmosphere that is far removed from any institution and it is a pleasure to visit my mum there.

Fantastic - could not have received better care for my mother anywhere else.

I am very happy here and the staff (including the owner) are very caring. We are all made to feel 'special' and the residents (now my new friends) are lovely people.

This home really feels like HOME where staff and residents are all kind and friendly. There is a sense of freedom and encouragement. The bell system is very good and nights are quiet. All windows have lovely country views.