Humberston House Care Home

Blackthorn Avenue, Grimsby DN36 4ZB
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Top 20 carehome certificate
10 22 Reviews
  • Humberston House Care Home, Grimsby
Humberston Care Home is brand new 72 bedroom two-storey haven in Grimsby, Lincolnshire, offering residential, respite and dementia care.

The home features spacious and bright bedrooms, each with private en-suite wet-room facilities, a bistro, a cinema, a hair and beauty salon, landscaped gardens, a wellness room, a tea room, a library and spacious lounge and dining areas.

Care is personalised to each resident's unique needs and wishes. There is a diverse programme of social activities for residents to take part in as they choose and the kitchen team provide delicious homemade meals, with dietary requirements catered for.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1225 – £1279
  • RESPITE Self-Funded Residential Care: £1338 – £1392

These prices are only a guideline, please contact Humberston House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Claire Stainton (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (68)

Visiting

  • Humberston Care Home believe that guests should be welcome at any time and therefore no set visiting

Parking

  • Onsite private carpark

Humberston House Care Home Reviews (22)

Total of 22, showing 21-22
10

Humberston House Care Home has a Review Score of 10 (9.969) out of 10, based on 22 reviews in the last 2 years. Over all time Humberston House Care Home has 22 reviews.

Overall Experience

  • 22
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Date Published

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Review from Clare B (Daughter of Resident) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother started her stay at Humberston House in December 2023. She was initially there for respite but we soon realised she would struggle to go home and be safe as her mobility is so poor, she is now staying as a full-time resident. The staff have been absolutely amazing with her transition; as she
hasn’t found it easy accepting that she needs looking after, but with their kindness and support she has slowly started to settle in. The home is purpose-built and considering it’s a new build and a completely new business it has had very few issues. The home has fantastic facilities including a bar, cinema room, hair and nail salon and a great and varied array of activities. The ground floor rooms have access to a small patio to enable the residents to have flowers and an outdoor sitting area. It’s going to be stunning when all the landscaping is finished. The staff are always welcoming and I would definitely recommend it to any family considering care as it really is home from home.

Reply from Alicia Bradon, Marketing and Communications Manager at Humberston House Care Home

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your mother has found a welcoming and supportive environment at Humberston House. It's wonderful to know that our team has been instrumental in helping her transition and settle in comfortably.
We take great pride in providing purpose-built facilities and amenities that enhance the quality of life for our residents. From the bar and cinema room to the hair and nail salon, we strive to offer a variety of activities and comforts to meet the diverse needs and interests of our residents.
We appreciate your recommendation and are committed to maintaining the high standards of care and service that make Humberston House feel like a true home away from home. Thank you for entrusting us with your mother's care.

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Review from Christine R (Daughter of Resident) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently moved into Humberston House, and I can only say how kind and caring all the staff are. When visiting her, we are made to feel very welcome in such a friendly environment. The facilities available are excellent. Mum has enjoyed having her hair and nails done at the beauty salon and
doing gentle chair exercises in the lounge with other residents.
Overall, I feel so content that she is being so well looked after in beautiful surroundings that feel more like a hotel, and although, at 94, she is quite an independent lady, there are staff available immediately should she need them. It’s such a pleasure to visit her and see her looking so well.

Reply from Alicia Bradon, Marketing and Communications Manager at Humberston House Care Home

Thank you for taking the time to share your positive experience at Humberston House. We are delighted to hear that your mum has recently moved in and that you have found our team to be kind and caring.
Creating a warm and welcoming environment for residents and their families is a top priority, and we're thrilled that you feel so welcome and comfortable during your visits. It's wonderful to know that the facilities, including the beauty salon and chair exercises, have added to your mum's enjoyment and overall well-being.
We take pride in providing excellent care and creating an atmosphere that feels more like a hotel, with beautiful surroundings. It's heartening to hear that your mum, at 94 and quite independent, is thriving in our community. Our team is dedicated to ensuring her well-being and providing immediate assistance when needed.
Thank you for entrusting us with your mum's care, and we're thrilled that your visits are a pleasure and that she looks well.

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Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for Humberston House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for Humberston House Care Home is calculated as follows: ( (251 Excellents x 5) + (8 Goods x 4) ) ÷ 259 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Humberston House Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (2)

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Claire Stainton

Job Title: Home Manager

Joined: 2024

In 2024, Humberston House Care Home proudly welcomed Claire Stainton as its new Home Manager. Claire transitioned to Humberston from a sister home within the Tanglewood Care Homes group, following a well-deserved promotion. With a wealth of experience in the care sector and a proactive, results-driven approach, Claire has quickly become an invaluable addition to the Humberston team.


The team at Humberston House is excited to support Claire as she brings her expertise and enthusiasm to guide the home into an exciting new chapter of growth and development.

Sue

Sue Bullock

Job Title: Care Manager

Joined: 2023

'I have been employed in the care industry for around 30 years in both acute and non-acute settings. As such, exposure to multiple clinical specialities has enabled me to develop a diverse range of organisational and managerial skills.


My background covers Learning disability, Care of the Elderly, and Forensic Nursing in both Residential and Nursing Care settings as well as 7 years in training and development.


As an NVQ coordinator, I implemented a framework for NVQs in Care across three Counties and standardised training. I spent 8 years managing Care settings for adults with a learning disability before diversifying into self-employment. I spent 7 years as Co-Owner and Manager of a successful guest house in Filey with my husband before relocating to Grimsby and was proud to say it was number one on Trip Advisor for the last 4 years.


My guilty pleasure is travelling and cruising every year and spending time with my grown-up children.
I am really looking forward to the opportunity at Humberston House to build a wonderful community for our residents and their loved ones.'

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