Humberston House Care Home

Blackthorn Avenue, Grimsby DN36 4ZB
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Top 20 carehome certificate
10 23 Reviews
  • Humberston House Care Home, Grimsby
Humberston Care Home is brand new 72 bedroom two-storey haven in Grimsby, Lincolnshire, offering residential, respite and dementia care.

The home features spacious and bright bedrooms, each with private en-suite wet-room facilities, a bistro, a cinema, a hair and beauty salon, landscaped gardens, a wellness room, a tea room, a library and spacious lounge and dining areas.

Care is personalised to each resident's unique needs and wishes. There is a diverse programme of social activities for residents to take part in as they choose and the kitchen team provide delicious homemade meals, with dietary requirements catered for.
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Care Provided by Humberston House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1225 – £1279
  • RESPITE Self-Funded Residential Care: £1338 – £1392

These prices are only a guideline, please contact Humberston House Care Home to find out the exact price for your requirements.

Contact Humberston House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Humberston House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Claire Stainton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • Humberston Care Home believe that guests should be welcome at any time and therefore no set visiting

Parking

  • Onsite private carpark

Humberston House Care Home Reviews (23)

10

Humberston House Care Home has a Review Score of 10 (9.970) out of 10, based on 23 reviews in the last 2 years.
Over all time Humberston House Care Home has 23 reviews.

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Total of 23, showing 1-20
Review from André S (Son of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum recently stayed here for respite. The care she received from everyone was fantastic. The facilities are the best we have seen locally and out family were made to feel very welcome on every visit.
I would recommend anyone needing care to atleast visit here and check it out before deciding where
to use as once you look around you will be impressed by what you see.
Thank you again to everyone, you made our mums time here very memorable during what was a tough time for our family.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care Home
Thank you for taking the time to share your kind feedback regarding your mother's recent respite stay with us.We are truly pleased to know that the care she received met your expectations and that…read more
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Review from E A (Sister of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a wonderful experience on the occasion of my sister's birthday. Three of us visited, so we were four sisters together. We had a delicious private lunch, and the room was beautifully decorated. It was very enjoyable and we were treated as though in the best restaurant. Thank you so much.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care Home
Thank you for your kind review. We're so pleased to hear you had a wonderful experience celebrating your sister's birthday and that you enjoyed the private lunch with your family. It was truly our…read more
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Review from Monica M (Respite Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Humberston House for 2 weeks' respite care & have been treated with the utmost respect & dignity. My every need has been catered for on a personal basis. The staff go over and beyond to see that people are motivated, well looked after & fed appropriately to meet dietary needs. I think
the residents here are extremely lucky people to be in such a superb environment. I cannot fault the wonderful care I have received. Thank you.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care Home
Thank you for your kind review of Humberston House. We are very pleased to hear that you were satisfied with your stay and that you felt treated with the dignity and respect that are fundamental to…read more
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Review from Jean W (Wife of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my husband second stay in Humberston House and hopefully many more, this enable me to have much need breaks from his care.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care Home
Thank you for your kind review of Humberston House. We are pleased to support your husband's care and to provide you with the opportunity to rest and recharge. Please don't hesitate to reach out if…read more
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Review from K B (Son-in-law of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has used Humberston care home 3 times since October 2024 twice for rest bite and the final time as a resident. Every time the staff have been amazing, the care has been first class and the home itself was very clean at all times and nothing any trouble for them.
The management and
all staff are caring and excellent, my mother in law passed away in Humberston care home recently and the care and dignity she received by the management and staff was exemplary, not only for my mother in law but the immediate family surrounding her.
Humberston care home is relatively new but the set up and procedures and security it offers which is in place to protect the residents means that anyone staying will receive exemplary care and attention by all staff. I would highly recommend humberston care home to any of my friends.
Reply from Jenny Bellwood, Marketing Director at Humberston House Care Home
Firstly, please accept our sincere condolences on the loss of your mother-in-law.We are truly heartened to hear that, during such a difficult time, you found our colleagues to be exemplary in the care…read more
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Review from C S (Daughter of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father needed respite care following a hospital stay. We found the facility to be clean, friendly and welcoming, whilst remaining professional at all times.
We were welcomed as family to visit at any time. The staff were caring and considerate of my fathers situation. I would like to make a special
mention of the chef and kitchen staff, who adapted the menu to my father's needs.
Reply from Alicia Bradon, Sales Manager at Humberston House Care Home
Thank you for taking the time to share your experience. We are so pleased to hear that your father felt comfortable and well cared for during his respite stay with us. Ensuring a welcoming, friendly,…read more
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Review from Jonathan S (Son of Resident) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was always determined never to put either of my parents in a care home. The name 'care home' itself was a contradiction in my mind. It would be neither genuinely caring and certainly nothing like a real home. Even if the facilities are shiny and new, it would still be a soulless institution. I was
wrong. At least, when it comes to my father's experience at Humberston House, nothing could be further from the truth. The final year of his life was spent here surrounded by some of the most caring people you could meet, who made dad feel valued every day. Dad was always treated with genuine dignity and affection from his arrival to the day of his passing when all the staff lined the hallway as a mark of resect. I should also mention that staff not only looked after my father incredibly well, they also made my mother, who visited dad almost daily, feel welcome and included and did little extra things for her which went above and beyond.
This is a Care Home in the true sense of the words.
Reply from Alicia Bradon, Sales Manager at Humberston House Care Home
Thank you for sharing such a heartfelt and moving review. We understand how difficult it can be to place a loved one in care, and it means so much to us that your father's experience at Humberston…read more
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Review from Emma C (Stepdaughter of Resident) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is fantastic. The place is immaculate and the staff could not do enough for my step-mum or for the family either. The rooms are lovely and spacious and have a real homely feel to them. My step mum was treated with dignity at all times. I also noticed how happy all the other residents
seem to be. We certainly felt relaxed when we had to leave on my step-mums first night staying here. We were relieved as we could see she was getting the first class treatment she deserved. The staff here made a very difficult time just that little bit easier and we will forever be grateful to them for that.
Reply from Alicia Bradon, Sales Manager at Humberston House Care Home
Thank you so much for your heartfelt review. It truly means a lot to us to hear how pleased you are with the care your step-mum has received. Our team is dedicated to creating a warm, homely, and…read more
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Review from Simon L (Son of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a proud lady who stubbornly valued her independence. Although she always thought she could live independently, her general frailty meant she needed much more support than she could get in her own home. Her attitude meant she wasn't always the easiest of residents, but she came to like the
staff (and be liked by them) and enjoyed all aspects of daily life. After a short spell in hospital, she returned to Humberston House Care Home for her final days and the tender care shown by all of the staff, and the kindness shown to me while I spent time with her, is something I will always remember and treasure. The attitude of the whole team is absolutely fantastic. My adult children visited the home on the day of their grandmother's funeral and they were impressed, it is not what they expected a care home to look like!
Reply from Alicia Bradon, Sales Manager at Humberston House Care Home
Thank you so much for taking the time to share your heartfelt experience. We are deeply moved by your words and are truly honored to have been a part of your mother's journey. We understand how…read more
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Review from Nick B (Son of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an absolutely amazing home. Beautiful environment and the most professional and caring staff you could wish for. I can't thank Humberston House enough for the care given to my late mother. You gave my whole family huge comfort and managed her final weeks with us in the most dignified and caring
way. I will be forever grateful for that. Simply outstanding and therefore I would wholeheartedly recommend Humberston House for you or your loved one.
Reply from Alicia Bradon, Sales Manager at Humberston House Care Home
Thank you so much for your heartfelt review and kind words. We are deeply moved by your appreciation of the care we provided to your late mother. It was an honour to support her and your family during…read more
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Review from Paul B (Son of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was only at Humberston House for a couple of weeks but in that time I found it to be a very welcoming place and the staff were absolutely amazing with my mum and the care she received was fantastic, the rooms were beautiful and always kept to a very high standard, I would certainly recommend
Humberston house to anyone.
Reply from Alicia Bradon, Sales Manager at Humberston House Care Home
Thank you so much for taking the time to share your experience. We're so pleased to hear that, even during the short time your mum was with us, you found Humberston House to be a welcoming and caring…read more
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Review from Nicola W (Daughter of Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I commenced day care for my mother with Vascular dementia. I chose Humberston House due to the friendly welcoming manager and staff, lovely decor and emphasis on clients comfort and individualised care. My mother is still very physically fit and staff entertain her and engage in valuable conversations.
Reply from Alicia Bradon, Sales Manager at Humberston House Care Home
Thank you so much for your thoughtful review and for choosing Humberston House for your mother's day care. We're thrilled to hear that you've had such a positive experience with our team, and it's…read more
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Review from M W (Respite Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Humberston House after breaking my right ankle, after having had a horrendous experience in hospital for a week. I was both mentally and physically drained because only 2 months previously I had major surgery on my left ankle. I was almost fully non-weight-bearing and couldn't go home without
respite. From the moment I entered the beautiful building, I began to feel better but it was by far and away the most caring and compassionate staff who made my recovery both physically and mentally much quicker than expected.
Reply from Alicia Bradon, Sales Manager at Humberston House Care Home
Thank you so much for sharing your experience with us. We're truly sorry to hear about the challenges you faced before arriving at Humberston House, but we're thrilled that our team could provide the…read more
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Review from Carl L (Son of Resident) published on 26 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for the last six weeks and it's given her a new lease of life since she has become a resident here. The staff are first class and it's like a home from home. If you are looking for a care home then I would highly recommend Humberston Care Home.
Reply from Alicia Bradon, Sales Manager at Humberston House Care Home
Thank you so much for your kind words and recommendation. We are thrilled to hear that your mother has found a new lease on life since joining us at Humberston Care Home. Our dedicated team strives to…read more
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Review from R N (Daughter of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Was completely against mum going into a care home. Mum went in for a short respite. I have to be honest, I visited ready to rip the place to bits, I didn't want my mum in a care home of any description however I walked through the doors into something that resembled a five-star hotel. Residents sat
at white linen tables set for dinner, other residents sat in the games room drinking a glass of wine and playing dominoes. Everything from the daily pastries laid out, to the bar to the cinema room to the bright and up-to-date decor, to the furniture, to the amazing staff, as hard as I tried, I couldn't find a single fault. Mum by her own choice now wanting to stay here long-term.
Reply from Alicia Bradon, Marketing and Communications Manager at Humberston House Care Home
Thank you for sharing your heartfelt experience. We understand that deciding to move a loved one into a care home can be incredibly difficult, and we are honoured that you chose us for your mum's…read more
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Review from D H (Son of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very warm and welcoming, friendly atmosphere nothing is too much trouble, would recommend.
Staff went over and beyond to make sure everything is as needed and tailored to.
Varied food and drinks menu which includes Dad's favourites.
Reply from Alicia Bradon, Marketing and Communications Manager at Humberston House Care Home
Thank you so much for your kind review! We're delighted to hear that you found Humberston House Care Home to be warm, welcoming, and friendly. Providing a supportive atmosphere where nothing is too…read more
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Review from C B (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here for 3 weeks so far, she is taking her time to settle, but the staff have been absolutely marvellous with her. They are so caring. The facilities are first class and could not be bettered.
We couldn't have chosen a better care home.
Reply from Alicia Bradon, Marketing and Communications Manager at Humberston House Care Home
Thank you for taking the time to share your feedback with us! We're delighted to hear that your mum is receiving excellent care from our dedicated team and that she's being supported as she settles…read more
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Review from J C (Friend of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend moved into the care home quite recently and I have visited her approx 6 times and each time have sat with her for 1 and a half hours. She seems to have settled in very well and I have been impressed with the attitude of the staff. They are very patient and caring. The overall atmosphere is
happy and homely and it is a pleasure to visit. The design and layout of the building are so well thought out and the decor and furnishings are like to a 5-star hotel!
Reply from Alicia Bradon, Marketing and Communications Manager at Humberston House Care Home
Thank you for sharing your experience with us. We're delighted to hear that your friend has settled in well and that you've been impressed with the care provided by our team. Creating a happy and…read more
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Review from A W (Daughter of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the staff looking after my mum. Food is outstanding, friendly atmosphere for my mum to live, the grounds are super and will be when flowers and trees have grown. Nothing is too much trouble for anyone, I like to ring every day to see how my mum is and the staff are always pleasant and
helpful. Very pleased we picked this home for Mum.
Reply from Alicia Bradon, Marketing and Communications Manager at Humberston House Care Home
Thank you so much for your kind words! We're thrilled to hear that you're happy with the care your mum is receiving at our home. Providing exceptional care and creating a friendly atmosphere for our…read more
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Review from Sarah M (Daughter of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has come on a month's trial, my family and I are so happy with the care mum is getting we are letting her come permanently.
The surroundings are beautiful, food and entertainment are perfect too.
More than anything tho the care my mum is receiving is second to none.
Thank you all so so much
for looking after the most precious lady.
Reply from Alicia Bradon, Marketing and Communications Manager at Humberston House Care Home
It's wonderful to hear that your mum's trial period at our care home has been such a positive experience for you and your family. We're delighted that you've found our care to be exceptional and that…read more
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Current Review Score: 10.0 (9.970)

Overview of Review Score

The Review Score of 10 (9.970) out of 10 for Humberston House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.970 for Humberston House Care Home is calculated as follows: ( (263 Excellents x 5) + (8 Goods x 4) ) ÷ 271 Ratings = 4.97
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Humberston House Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

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Claire Stainton

Job Title: Home Manager Joined: 2024

In 2024, Humberston House Care Home proudly welcomed Claire Stainton as its new Home Manager. Claire transitioned to Humberston from a sister home within the Tanglewood Care Homes group, following a well-deserved promotion. With a wealth of experience in the care sector and a proactive, results-driven approach, Claire has quickly become an invaluable addition to the Humberston team.


The team at Humberston House is excited to support Claire as she brings her expertise and enthusiasm to guide the home into an exciting new chapter of growth and development.

Sue

Sue Bullock

Job Title: Care Manager Joined: 2023

'I have been employed in the care industry for around 30 years in both acute and non-acute settings. As such, exposure to multiple clinical specialities has enabled me to develop a diverse range of organisational and managerial skills.


My background covers Learning disability, Care of the Elderly, and Forensic Nursing in both Residential and Nursing Care settings as well as 7 years in training and development.


As an NVQ coordinator, I implemented a framework for NVQs in Care across three Counties and standardised training. I spent 8 years managing Care settings for adults with a learning disability before diversifying into self-employment. I spent 7 years as Co-Owner and Manager of a successful guest house in Filey with my husband before relocating to Grimsby and was proud to say it was number one on Trip Advisor for the last 4 years.


My guilty pleasure is travelling and cruising every year and spending time with my grown-up children.
I am really looking forward to the opportunity at Humberston House to build a wonderful community for our residents and their loved ones.'

Frequently Asked Questions about Humberston House Care Home

What types of Care is Humberston House Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Humberston House Care Home have?

There are 70 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Humberston House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Humberston House Care Home to the centre of Grimsby?

3.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Humberston House Care Home to verify any information. View our terms and conditions. Humberston House Care Home has an Enhanced Service - more info.