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Ivy Gate Lodge

71 Scarisbrick New Road, Southport, Merseyside PR8 6LF
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Absolute fabulous care and attention given to our mum at Ivy Gate Lodge went out of their wayS C(Daughter of Resident/Service User)
Ivy Gate Lodge, Southport
Your staff are all a credit to you, they looked after her and us as a family with dignity at coreDavid N(Son-in-law of Resident/Service User)
Ivy Gate Lodge, Southport
The care and attention that Mum has received during her stay have been outstandingM H(Son of Resident/Service User)
Ivy Gate Lodge, Southport

Ivy Gate Lodge is a modern, purpose-built care home in Southport, providing residential, nursing, dementia and respite care tailored to a wide range of individual needs.

Designed with comfort, safety and accessibility in mind, Ivy Gate Lodge offers a welcoming environment that encourages residents to maintain their independence while enjoying the reassurance of 24-hour support. The home combines high-quality facilities with a calm, homely atmosphere, helping residents feel relaxed, secure, and...  

Care Provided by Ivy Gate Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,200
Residential Dementia CareFrom £1,335From £1,335
Nursing CareFrom £1,300From £1,300
Nursing Dementia CareFrom £1,695From £1,695

*Exclusive Limited-Time Offer! Enjoy premium care at a special reduced rate:

Residential Care: £1200 per week

Nursing Care: £1300 per week (FNC payable in addition where applicable)

Available for permanent, self-funding residents only, with a strictly limited number of rooms – Enquire today... When It’s Gone, It’s Gone!

*Terms and conditions apply. Subject to availability. All admissions are subject to an assessment.

Contact Ivy Gate Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Andria Smith(Lodge Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 4

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.

Parking

  • Onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!

Ivy Gate Lodge Reviews (62)

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9.9

Ivy Gate Lodge has a Review Score of 9.9 (9.902) out of 10, based on 28 reviews in the last 2 years. Over all time Ivy Gate Lodge has 62 reviews.

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Showing 62 reviews matching selected criteria
Review from R B (Son of Resident) published on 27 October 2023 Submitted via Website
Overall Experience

I feel at ease knowing my dad is being cared for at Ivy Gate Lodge. All the staff are very kind to him, and he seems very happy there; his room is very nice, and he loves walking in the garden whenever he can.

Reply from Sarah Messenger, Quality Manager at Ivy Gate Lodge

Thank you for your lovely comment; I will make sure your kind words are passed on to our staff team.

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Review from T B (Daughter of Resident) published on 27 October 2023 Submitted via Website
Overall Experience

Yet again another chef bites the dust and catering standards take a nose dive (fake potato, tinned peas and unidentifiable meals) and agency staff on duty. Always seem to be people from ‘head or area office’ wandering about doing seemingly very little. No activities and no full-time activity coordinator.

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Review from H C (Friend of Resident) published on 12 October 2023 Submitted via Postal Card
Overall Experience

A great month again at Ivy Gate Lodge. The food skill keeps on giving. Very appetising and beautifully presented. Our friend always loves the food and eats every scrap. Staff always lovely I work extremely hard, thank you all. Every time I come in I always feel at home, very comfortable and a lovely relaxing atmosphere. It's a pleasure to come in and I always feel at ease. Many thanks to everyone for making our Friends Life enjoyable in her final years.

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge
Thank you so much for sharing your experience with us. We hope to see you soon again. We really appreciate you taking the time to share your rating with us.
Kind Regards

Havina Mathew

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Review from Amie W (Granddaughter of Resident) published on 21 September 2023 Submitted via Website
Overall Experience

All I can say is don’t be fooled by the new well-maintained building/ surroundings. Finding respite for a family member was a very difficult decision and a lot of thought went into this process. I was assured by one of the Senior Administrators that my relative would be well cared for and her needs would be met. I was shown around on numerous occasions by the Senior Administrator who was extremely good at telling you what you want to hear especially when you’re leaving a loved one with them to be cared for. Numerous medication errors which weren’t reported by staff. The food was basic and not suitable for any elderly person let alone my relative. My family member required assistance with her personal care but unfortunately, this didn’t happen on more than one occasion. I approached the manager on a few occasions to he greeted me with an abrupt response. I am left feeling disgusted in the care my relative received during her very short stay (this should have been two weeks, not four days).

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge

We were sorry to read of your disappointment with the facilities and services we provided for your loved one. In relation to the medication incident, where your grandmother had dropped the pill given to her, we have reinforced with our team that they must stay with residents until they are sure the...  

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Review from Carole S (Daughter of Resident) published on 21 September 2023 Submitted via Website
Overall Experience
Unfortunately, I was reeled in by the 'senior administrator' and led to believe Ivy Gate Lodge was the best place for my mum for respite. I was shown the 'show room' on my visits. That was not what met me when we arrived. No TV in the room, I had to ask. Yes, it's a lovely brand new building but don't be fooled. My mum has never stayed anywhere before so I needed to know that she was going to be well looked after. She was booked in for 2weeks. She only lasted 3 and a half days. After important medication was missed twice. Being left wet twice and very poor quality food being served. This was not rectified after speaking to the manager.
The nurse in charge tried his best but he could not be on duty 7 days a week. I did not have any confidence at all in letting my mum be cared for by these people. When these drug errors occurred the head nurse was not on shift.

Simple instructions for my mum's care were not carried out. My overall experience was very poor.

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge

We were sorry to read of your disappointment with the facilities and services we provided for your loved one. In relation to the medication incident, where your mum had dropped the pill given to her, we have reinforced with our team that they must stay with residents until they are sure the...  

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Review from J S (Friend of Resident) published on 21 September 2023 Submitted via Postal Card
Overall Experience
My experience, through many visits, is that in the residence. There is kindness personified. Without exception, kindness was shown to the residents and to the visitors.

"An ounce of kindness in a time of need is worth a ton of kindness at any other time."

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge
Hello,

we are delighted to hear about your experience with us and we are so pleased that you appreciate our actions and our commitment to our work, thank you for taking time to share your experience with us. We are so grateful for your valuable review review.

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Review from Ann L (Friend of Resident) published on 8 September 2023 Submitted via Postal Card
Overall Experience
A great place, the staff really lovely. Great with the residents, so kind and caring. Beautiful rooms, so clean. Amazing meals. Lovely rooms to have a cup of tea and a chat.

All in all, a really fabulous place. everyone looks happy and a super garden to walk in. Thank you to all.

Reply from Havina Mathew, Registered Manager at Ivy Gate Lodge
Hello Ann,
Thank you for your lovely feedback, Highly appreciate for taking the time to write the review. All feedback is highly valued, as it enables us to maintain an excellent standard of service to our service users and families.

Best Wishes.

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Review from L I (Granddaughter of Resident) published on 5 September 2023 Submitted via Postal Card
Overall Experience

The staff not only looked after my grandfather who was under palliative care, but my mummy, who was by his side throughout. The staff cared for residents like family, respectfully and with dignity. I witnessed this during late evenings. You are very special kind people.

Reply from Sarah Messenger, Quality Manager at Ivy Gate Lodge

Thank you so much for your review, I will pass your kind words on to the staff at Ivy Gate Lodge. Our priority is to ensure that both residents and families are supported especially throughout such a sad time, Thank you once again for your review.

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Review from J S (Daughter of Resident) published on 9 June 2023 Submitted via Postal Card
Overall Experience

What an extraordinary, positive experience. From support in getting my father final life care and moved to Ivy Gate Lodge Care Home and then the care and support both my father and each family member received in very difficult circumstances. Could not ask for better support, facilities, care, staff at all levels, nursing, reception, auxiliary etc. Would not hesitate to recommend.

Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate Lodge

Thank you so much for your lovely review, this means a lot to the team and I will be sure to pass this on. I am very happy yourself and your family felt supported at such a difficult time.

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Review from Kelly K (Granddaughter of Resident) published on 19 April 2023 Submitted via Website
Overall Experience
Ivy Gate Lodge Care Home could not have been any more of a perfect place for my nan to spend the last days of her life and we, as a family, will be forever grateful to the manager and one member of staff for their assistance and fast actions on getting my nan to the lodge and out of the hospital in time to get the exceptional palliative care she received at the lodge.
Every single member of staff that we came into contact with at Ivy Gate was so welcoming, caring, supportive, compassionate and competent. The nurses and carers who looked after my nan were incredible, I could not have asked for better care and support from any of them and would like to say a special thanks the nurse who was there for us during her last days and went above and beyond to make sure everything was in place.
You are all truly special people and we are all forever grateful for your kindness during this sad time.

I would recommend Ivy Gate Lodge to every single person out there looking for a home for their loved ones.

Reply from Claire Morgan-Parker, Home manager at Ivy Gate Lodge

Thank you so very much for such a wonderful review at such a sad time. I will pass your kind words on to all the staff at Ivy Gate Lodge. We have an incredible, dedicated team of nurses, care staff and ancillary staff, who go above and beyond to ensure our residents are comfortable, Once again, thank you for your kind words, it really does mean so much to us all.

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Review from Michael C (Friend of Resident) published on 18 April 2023 Submitted via Postal Card
Overall Experience

In my brief visits, I have not seen much evidence of encouraging patients to mild exercise. I do realise it is not easy to motivate the elderly patients.

Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate Lodge

Thank you so much for your review, Ivy gate Lodge takes pride in providing person-centred care, activities take place daily within the lodge and we always encourage mild exercise for our lovely residents. I'm sorry you were unable to evidence this on your visits, we will take your feedback very seriously and look at our activities program.

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Review from S W (Niece of Resident) published on 18 April 2023 Submitted via Website
Overall Experience

My aunt is really well cared for and she loves the staff. We have no concerns at all and would recommend it. It was really nerve-wracking moving into a home but all of our concerns as a family have now gone and we know we made the right choice.

Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate Lodge

Thank you for your lovely review. My staff and I are very happy your aunt has settled in well and you and your family are pleased with her care. Thank you.

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Review from M H (Son of Resident) published on 13 April 2023 Submitted via Postal Card
Overall Experience

The care and attention that Mum has received during her stay have been outstanding. There is always someone to check on her and everyone is also so attentive to her needs. Everyone knows Mum and is so personal in the care they give her. It is incredibly comforting as a relative to know that Mum is receiving this level of care all day, every day. Thank you so much.

Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate Lodge

Thank you for your lovely response, I will ensure that these kind words are passed on to all the staff. Ivy Gate Lodge is a lovely home and our lovely residents are always at the forefront of the care we provide. I am so pleased your Mum enjoyed her stay.

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Review from Grahame A (Nephew of Resident) published on 12 April 2023 Submitted via Website
Overall Experience
In early March 2023, my aunt and my father-in-law became residents. They arrived on separate dates. It was immediately obvious that the rooms were of a high standard and immaculately clean. The staff were professional and very welcoming. Throughout my relatives' stay the high level of service has been consistent and the staff excellent.
The rooms are maintained to a high standard and the food is very good. I am equally impressed with the level of care and constant attention of all staff.
Unfortunately, my aunt passed away on the 24th of March. The staff managed this with dignity and respect which greatly reassured my family.

I have absolutely no negative comments in respect of Ivy Gate Lodge Care Home. Whilst it is more expensive than other nursing homes, Ivy Gate provides care to the highest standards.

Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate Lodge

Thank you for your kind words. I will ensure to pass these on to all the staff!

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Review from L W (Daughter of Resident) published on 20 March 2023 Submitted via Website
Overall Experience
My mum was admitted to Ivy Gate Lodge Care Home following a hospital stay where her condition deteriorated. From the moment we arrived, she was shown kindness and care by each member of staff. The home is spotless, welcoming and comfortable. Catering is excellent. Care given to my mum is exceptionally good. Staff were understanding and caring during some difficult moments too!
My sister and I both felt cared for by the staff and we were involved in her care at all times. The relationship between the care home and GP is obviously a good one as cross-over care was smooth and organised.

I am happy to say that my mum, a retired nurse, received the care, support and protection that she approved of!

Reply from Jayms Bell, Registered Manager at Ivy Gate Lodge

Thank you for your warm, kind words! I am happy that you and your mum got the support, care and protection you rightfully deserve!

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Review from Anne J (Wife of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience

Had a superb meal for Valentine's Day. The food and service were excellent. The chef and assistant went to so much trouble to make it a special evening. All the staff/senior nurse are so kind and friendly. The manager is very helpful and friendly. The reception team are amazing.

Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate Lodge

Thank you for your kind words! I will ensure all the staff are informed about how happy you were with your Valentine's meal.

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Review from Ralph H (Husband of Resident) published on 13 February 2023 Submitted via Postal Card
Overall Experience
A caring, patient and welcoming experience. I could not ask for better treatment for my wife.

Visitors are welcomed at any hour, which is a great advantage for those travelling from a distance.

Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate Lodge

Thank you for your lovely comments! We aim to ensure everyone that walks into Ivy Gate Lodge has the best experience. Your positive feedback is much appreciated.

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Review from Maura H (Wife of Resident) published on 31 January 2023 Submitted via Postal Card
Overall Experience

Staff are attentive, caring and respectful, all that one would want for a loved one.

Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate Lodge

Thank you for your kind review. It is so lovely to hear that you and your husband are happy at Ivy Gate Lodge.

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Review from P S (Wife of Resident) published on 6 December 2022 Submitted via Postal Card
Overall Experience

We are very pleased with Ivy Gate Lodge. Since my husband went there - two weeks ago, he looks better, is very settled and is much more interactive than before! Visiting is always a pleasant experience - the staff are very welcoming, and nothing is too much trouble! The surroundings are clean, bright and airy. It is now his "home", and he is treated by everyone as such.

Reply from Maxine Nichol, Quality Manager at Ivy Gate Lodge

Many thanks for these positive comments. I met your husband on the day of admission, and agree that in the short time, he appears much improved and quickly settled into Ivy Gate Lodge. I will pass these positive comments on to the management and staff.

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Review from Tracey H (Daughter of Resident) published on 19 October 2022 Submitted via Website
Overall Experience

Manager and the team have shown such compassion and respect towards not only my dad but my family during this difficult time. All the team have gone above and beyond to ensure my dad receives top quality care. Such as going to the shop for a newspaper, arranging for dads chair to be brought in from home and ordering in his favourite drink every day. My family and I would highly recommend this new, brilliant care home.

Reply from Jayms Bell, Registered Manager at Ivy Gate Lodge

Thank you so much for your lovely kind comments. It has been our absolute pleasure to support your Dad and your family! Thank you again.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 01 July 2026

Please contact Ivy Gate to find out more.

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Meet the Team (1)

Gemma Brown
Gemma BrownJob Title:Senior Sales AdvisorJoined: 2023

My name is Gemma Brown and I have recently joined the team as a Senior Sales Advisor. After finding forever homes for people for the past 18 years in the property market now finding the right care home for your loved one.

I enjoy helping families, helping to take the stress away for them and providing the best support and customer service possible. I take pride in my support for families and customer service.

In my spare time, I enjoy spending time with my husband, two children and two dogs. I also enjoy travelling to different countries and visiting my hometown of Newcastle.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ivy Gate Lodge to verify any information. View our terms and conditions. Ivy Gate Lodge has an Enhanced Service -more info.