Ivy Gate Lodge

71 Scarisbrick New Road, Southport PR8 6LF
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9.9 58 Reviews
  • Ivy Gate Lodge, Southport
Ivy Gate Lodge is a modern, purpose-built care home in Southport, providing residential, nursing, dementia and respite care tailored to a wide range of individual needs.

Designed with comfort, safety and accessibility in mind, Ivy Gate Lodge offers a welcoming environment that encourages residents to maintain their independence while enjoying the reassurance of 24-hour support. The home combines high-quality facilities with a calm, homely atmosphere, helping residents feel relaxed, secure, and truly at home.

Nutritious, home-cooked meals are prepared onsite daily by a dedicated catering team, using fresh ingredients and carefully planned menus. Meals are tailored to residents’ personal preferences, as well as cultural and dietary requirements, ensuring mealtimes are both enjoyable and nourishing.

A dedicated activities and wellbeing team delivers a varied programme of daily activities designed to promote physical, social and emotional wellbeing. From arts and crafts, music, and gentle exercise to social events and themed activities, there is always something engaging for residents to enjoy and take part in.

Supported by a compassionate team of professionals and a strong sense of community, Ivy Gate Lodge offers outstanding care, comfort and peace of mind for residents and their families.
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Care Provided by Ivy Gate Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1335
  • Self-Funded Nursing Care: from £1300
  • Self-Funded Nursing Dementia Care: from £1695
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1335
  • RESPITE Self-Funded Nursing Care: from £1300
  • RESPITE Self-Funded Nursing Dementia Care: from £1695

*Exclusive Limited-Time Offer! Enjoy premium care at a special reduced rate:


Residential Care: £1200 per week
Nursing Care: £1300 per week (FNC payable in addition where applicable)


Available for permanent, self-funding residents only, with a strictly limited number of rooms – Enquire today... When It’s Gone, It’s Gone!


*Terms and conditions apply. Subject to availability. All admissions are subject to an assessment.

The price(s) shown are provided by the care home. Contact Ivy Gate Lodge for full pricing details and T&Cs.

Contact Ivy Gate Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Ivy Gate Lodge to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Andria Smith (Lodge Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 4

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.

Parking

  • Onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!

Ivy Gate Lodge Reviews (58)

9.9

Ivy Gate Lodge has a Review Score of 9.9 (9.873) out of 10, based on 25 reviews in the last 2 years.
Over all time Ivy Gate Lodge has 58 reviews.

Overall Experience
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Reviewer Connection to Ivy Gate Lodge
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Review from Carole S (Daughter of Resident) published on 21 September 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Unfortunately, I was reeled in by the 'senior administrator' and led to believe Ivy Gate Lodge was the best place for my mum for respite. I was shown the 'show room' on my visits. That was not what met me when we arrived. No TV in the room, I had to ask. Yes, it's a lovely brand new building but don't
be fooled. My mum has never stayed anywhere before so I needed to know that she was going to be well looked after. She was booked in for 2weeks. She only lasted 3 and a half days. After important medication was missed twice. Being left wet twice and very poor quality food being served. This was not rectified after speaking to the manager.
The nurse in charge tried his best but he could not be on duty 7 days a week. I did not have any confidence at all in letting my mum be cared for by these people. When these drug errors occurred the head nurse was not on shift.
Simple instructions for my mum's care were not carried out. My overall experience was very poor.
Reply from Havina Mathew, Registered Manager at Ivy Gate LodgeWe were sorry to read of your disappointment with the facilities and services we provided for your loved one. In relation to the medication incident, where your mum had dropped the pill given to her, we have reinforced with our team that they must stay with residents until they are sure the medication has been taken. We are sorry that our carer failed to do that in this case. In relation to personal care, our records show clearly that your mum was checked every two hours, as would normally be done, and changed as required. We did increase that to hourly checks when your concerns were raised. We are disappointed indeed to hear of your negative comments regarding the food we served. We pride ourselves on our carefully crafted menus of freshly prepared nutritious and delicious hot and cold food, using locally sourced ingredients where possible, and we are sorry that you felt that we fell short.
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Review from J S (Friend of Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience, through many visits, is that in the residence. There is kindness personified. Without exception, kindness was shown to the residents and to the visitors.
"An ounce of kindness in a time of need is worth a ton of kindness at any other time."
Reply from Havina Mathew, Registered Manager at Ivy Gate LodgeHello,
we are delighted to hear about your experience with us and we are so pleased that you appreciate our actions and our commitment to our work, thank you for taking time to share your experience with us. We are so grateful for your valuable review review.
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Review from Ann L (Friend of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A great place, the staff really lovely. Great with the residents, so kind and caring. Beautiful rooms, so clean. Amazing meals. Lovely rooms to have a cup of tea and a chat.
All in all, a really fabulous place. everyone looks happy and a super garden to walk in. Thank you to all.
Reply from Havina Mathew, Registered Manager at Ivy Gate LodgeHello Ann,
Thank you for your lovely feedback, Highly appreciate for taking the time to write the review. All feedback is highly valued, as it enables us to maintain an excellent standard of service to our service users and families.
Best Wishes.
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Review from L I (Granddaughter of Resident) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff not only looked after my grandfather who was under palliative care, but my mummy, who was by his side throughout. The staff cared for residents like family, respectfully and with dignity. I witnessed this during late evenings. You are very special kind people.
Reply from Sarah Messenger, Quality Manager at Ivy Gate LodgeThank you so much for your review, I will pass your kind words on to the staff at Ivy Gate Lodge. Our priority is to ensure that both residents and families are supported especially throughout such a sad time, Thank you once again for your review.
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Review from J S (Daughter of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an extraordinary, positive experience. From support in getting my father final life care and moved to Ivy Gate Lodge Care Home and then the care and support both my father and each family member received in very difficult circumstances. Could not ask for better support, facilities, care, staff
at all levels, nursing, reception, auxiliary etc. Would not hesitate to recommend.
Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate LodgeThank you so much for your lovely review, this means a lot to the team and I will be sure to pass this on. I am very happy yourself and your family felt supported at such a difficult time.
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Review from Kelly K (Granddaughter of Resident) published on 19 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ivy Gate Lodge Care Home could not have been any more of a perfect place for my nan to spend the last days of her life and we, as a family, will be forever grateful to the manager and one member of staff for their assistance and fast actions on getting my nan to the lodge and out of the hospital in
time to get the exceptional palliative care she received at the lodge.
Every single member of staff that we came into contact with at Ivy Gate was so welcoming, caring, supportive, compassionate and competent. The nurses and carers who looked after my nan were incredible, I could not have asked for better care and support from any of them and would like to say a special thanks the nurse who was there for us during her last days and went above and beyond to make sure everything was in place.
You are all truly special people and we are all forever grateful for your kindness during this sad time.
I would recommend Ivy Gate Lodge to every single person out there looking for a home for their loved ones.
Reply from Claire Morgan-Parker, Home manager at Ivy Gate LodgeThank you so very much for such a wonderful review at such a sad time. I will pass your kind words on to all the staff at Ivy Gate Lodge. We have an incredible, dedicated team of nurses, care staff and ancillary staff, who go above and beyond to ensure our residents are comfortable, Once again, thank you for your kind words, it really does mean so much to us all.
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Review from Michael C (Friend of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my brief visits, I have not seen much evidence of encouraging patients to mild exercise. I do realise it is not easy to motivate the elderly patients.
Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate LodgeThank you so much for your review, Ivy gate Lodge takes pride in providing person-centred care, activities take place daily within the lodge and we always encourage mild exercise for our lovely residents. I'm sorry you were unable to evidence this on your visits, we will take your feedback very seriously and look at our activities program.
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Review from S W (Niece of Resident) published on 18 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is really well cared for and she loves the staff. We have no concerns at all and would recommend it. It was really nerve-wracking moving into a home but all of our concerns as a family have now gone and we know we made the right choice.
Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate LodgeThank you for your lovely review. My staff and I are very happy your aunt has settled in well and you and your family are pleased with her care. Thank you.
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Review from M H (Son of Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention that Mum has received during her stay have been outstanding. There is always someone to check on her and everyone is also so attentive to her needs. Everyone knows Mum and is so personal in the care they give her. It is incredibly comforting as a relative to know that Mum is receiving
this level of care all day, every day. Thank you so much.
Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate LodgeThank you for your lovely response, I will ensure that these kind words are passed on to all the staff. Ivy Gate Lodge is a lovely home and our lovely residents are always at the forefront of the care we provide. I am so pleased your Mum enjoyed her stay.
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Review from Grahame A (Nephew of Resident) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
In early March 2023, my aunt and my father-in-law became residents. They arrived on separate dates. It was immediately obvious that the rooms were of a high standard and immaculately clean. The staff were professional and very welcoming. Throughout my relatives' stay the high level of service has been
consistent and the staff excellent.
The rooms are maintained to a high standard and the food is very good. I am equally impressed with the level of care and constant attention of all staff.
Unfortunately, my aunt passed away on the 24th of March. The staff managed this with dignity and respect which greatly reassured my family.
I have absolutely no negative comments in respect of Ivy Gate Lodge Care Home. Whilst it is more expensive than other nursing homes, Ivy Gate provides care to the highest standards.
Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate LodgeThank you for your kind words. I will ensure to pass these on to all the staff!
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Review from L W (Daughter of Resident) published on 20 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted to Ivy Gate Lodge Care Home following a hospital stay where her condition deteriorated. From the moment we arrived, she was shown kindness and care by each member of staff. The home is spotless, welcoming and comfortable. Catering is excellent. Care given to my mum is exceptionally
good. Staff were understanding and caring during some difficult moments too!
My sister and I both felt cared for by the staff and we were involved in her care at all times. The relationship between the care home and GP is obviously a good one as cross-over care was smooth and organised.
I am happy to say that my mum, a retired nurse, received the care, support and protection that she approved of!
Reply from Jayms Bell, Registered Manager at Ivy Gate LodgeThank you for your warm, kind words! I am happy that you and your mum got the support, care and protection you rightfully deserve!
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Review from Anne J (Wife of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Had a superb meal for Valentine's Day. The food and service were excellent. The chef and assistant went to so much trouble to make it a special evening. All the staff/senior nurse are so kind and friendly. The manager is very helpful and friendly. The reception team are amazing.
Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate LodgeThank you for your kind words! I will ensure all the staff are informed about how happy you were with your Valentine's meal.
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Review from Ralph H (Husband of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A caring, patient and welcoming experience. I could not ask for better treatment for my wife.
Visitors are welcomed at any hour, which is a great advantage for those travelling from a distance.
Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate LodgeThank you for your lovely comments! We aim to ensure everyone that walks into Ivy Gate Lodge has the best experience. Your positive feedback is much appreciated.
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Review from Maura H (Wife of Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are attentive, caring and respectful, all that one would want for a loved one.
Reply from Claire Morgan-Parker, Registered Manager at Ivy Gate LodgeThank you for your kind review. It is so lovely to hear that you and your husband are happy at Ivy Gate Lodge.
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Review from P S (Wife of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with Ivy Gate Lodge. Since my husband went there - two weeks ago, he looks better, is very settled and is much more interactive than before! Visiting is always a pleasant experience - the staff are very welcoming, and nothing is too much trouble! The surroundings are clean, bright
and airy. It is now his "home", and he is treated by everyone as such.
Reply from Maxine Nichol, Quality Manager at Ivy Gate LodgeMany thanks for these positive comments. I met your husband on the day of admission, and agree that in the short time, he appears much improved and quickly settled into Ivy Gate Lodge. I will pass these positive comments on to the management and staff.
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Review from Tracey H (Daughter of Resident) published on 19 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manager and the team have shown such compassion and respect towards not only my dad but my family during this difficult time. All the team have gone above and beyond to ensure my dad receives top quality care. Such as going to the shop for a newspaper, arranging for dads chair to be brought in from
home and ordering in his favourite drink every day. My family and I would highly recommend this new, brilliant care home.
Reply from Jayms Bell, Registered Manager at Ivy Gate LodgeThank you so much for your lovely kind comments. It has been our absolute pleasure to support your Dad and your family! Thank you again.
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Review from S C (Wife of Resident) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is only one word as far as I am concerned, 'excellent'. Nothing is too much trouble and the staff are always helpful.
Reply from Jayms Bell, Registered Manager at Ivy Gate LodgeThank you for your 'excellent' review! We aim to provide the best possible experience for everyone who lives and works at Ivy Gate Lodge. Your kind, positive feedback is greatly appreciated! Many thanks Jayms.
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Review from Rosie J (Sister of Resident) published on 7 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our hearts are broken with the condition of my brother, he needs so much care, understanding and patience. He's been here for almost 3 weeks. Wonderful! All the nurses, carers, housekeeping, catering, secretarial reception, and everyone we have met are kind, compassionate and caring. The manager sets
a wonderful example to everyone, sometimes in very challenging circumstances.
I can thoroughly recommend anyone to look around and consider this excellent Ivy Gate Lodge for your loved ones. Beautiful.
Reply from Jayms Bell, Registered Manager at Ivy Gate LodgeThank you so much for your lovely, kind review Rosie. We strive to provide the best possible experience for everyone living at Ivy Gate Lodge and to receive these positive words reinforces this ethos. Thank you again, Jayms.
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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Ivy Gate Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.873 for Ivy Gate Lodge is calculated as follows: ( (260 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 291 Ratings = 4.873
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ivy Gate Lodge is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 08 Apr 2026

Please contact Ivy Gate to find out more.

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Awards / Recognitions (0)

Meet the Team (1)

Gemma

Gemma Brown

Job Title: Senior Sales Advisor Joined: 2023

My name is Gemma Brown and I have recently joined the team as a Senior Sales Advisor. After finding forever homes for people for the past 18 years in the property market now finding the right care home for your loved one.


I enjoy helping families, helping to take the stress away for them and providing the best support and customer service possible. I take pride in my support for families and customer service.


In my spare time, I enjoy spending time with my husband, two children and two dogs. I also enjoy travelling to different countries and visiting my hometown of Newcastle.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ivy Gate Lodge to verify any information. View our terms and conditions. Ivy Gate Lodge has an Enhanced Service - more info.