Kingsacre Care Home

By choice, my uncle confines himself to his room, even eating his meals there. I've always found staff to be caring and sympathetic to his needs. On occasion when he has had an 'incident', staff have always contacted me to update on his situation. I'm very happy with the care and support he gets from Kingsacre.

Staff in Buckingham take excellent care of my friend. They are always very welcoming.

Mum has been a resident at Kingsacre for more than two years where she has been well cared for in a clean, warm and safe environment. Lovely staff who always have time to chat and encourage residents to take part in activities.

I have found Kingsacre to be welcoming, comfortable and has a lovely relaxed atmosphere, you feel confident that your relative is going to be well cared for. Members of staff always acknowledge you when you arrive to visit and are always on hand to answer any questions or worries you may have. All the residents are encouraged to join in any of the activities on offer each day which is another big plus.

My father and I are totally happy and content now that my mother is receiving the care and support that she needs. Kingsacre is a really good care home and the staff are great at what they do best and seem to have so much time for the residents and have built up a relationship which is so important as these are the go-to people for our loved ones. The only downside sometimes is the communication, I feel that we are not informed about some of the key things, such as reviews (6 monthly), changes to key carers etc. Happy to discuss this further.

My mother moved to Kingsacre late last year and since she moved, she has received outstanding care. Her dementia is fairly advanced, but she is still encouraged and assisted to actively participate in life in the home.

Carers and managers and everyone else on staff all seem upbeat and positive. Friend always treated kindly. It would be nice if food dribbles on clothes were cleaned up and glasses cleaned regularly.

We were concerned about a possible UTI and on calling them, Kingsacre staff had already discussed the situation with her GP and had antibiotics ordered. We are confident that she is safe, warm and well cared for and that is a huge relief for the family.

This home has a warm feeling when you walk in the doors. The staff are friendly and the nurses are knowledgeable. All the staff work well together. The management has an open-door policy and is friendly and welcoming. Residents are at the forefront of everything they do.

My mother-in-law collapsed at the home in the early hours of the morning. The response by the care home staff was excellent. We were kept fully informed of what was happening. She was admitted to the accident and emergency unit of the nearby hospital and throughout her wait, a member of the care team stayed with her. Once she was discharged the home arranged for a taxi to transfer her and the carer safely back. It was a relief to know she had been so well cared for when we were unable to attend the hospital.

My mother was a resident in Kingsacre since January. The staff are amazing, very caring and nothing is too much trouble. Her room was lovely. The home was kept spotless. The furniture is stunning. She sadly passed away on July 4th. I was glad she spent her last few months in there where she was very content. A big thank you to all the staff.

I am so glad my dad is in a place he feels safe and happy in and loves to call it his home.

All his needs are looked after by the staff, and he is thriving at Kingsacre.

Following my mum moving to Kingsacre in March 2023. I can't thank all the staff enough for the care they have shown her (and me!). Nothing has been too much trouble. You have helped all of us, especially Mum, adapt to this massive change. Thank you.

Moving our mum to care was one of the hardest decisions we ever had to make, but the minute we met with the manager to discuss we knew it was the right decision and place for our mum. Mum settled quickly and is thriving with the constant support, stimulation and activities from the team at Kingsacre. She is loving all the amazing home-cooked meals and for us, the consistency and ensuring her medication is right and on time is also making such a difference to her health. We are so grateful to have got Mum in here and as I have always been so involved in her care I always found it hard to pass this on to anyone else but know she is in great care and well looked after here.

My mum spent her last days in Kingacre. I found the staff care and compassion outstanding. They not only looked after my mum with kindness and dignity, but they also looked after us as we sat with her. I am pleased that my mum passed in a warm, comfortable environment with family and caring staff around her.

I looked at several nursing homes before choosing Kingsacre nursing home for my wife. The other nursing homes didn't even come close to being considered. The manager gave me a tour of the nursing home and answered all my questions as she was talking to me. My wife has been a resident in Kingsacre for 10 months and the care that the staff provide is excellent. The staff keep me updated on my wife's condition and let me know if my wife requires anything. I could not have chosen a better place for my wife to be cared for at the end of her days.

The care home facilities are fantastic and to a very high standard. My mum's overall health has improved since arriving at Kingsacre and this is due to the love, care and attention and good food that she has received. Thank you Kingsacre.

Where do I start? Making the decision of having to hand over the care of our precious dad was one of the hardest decisions we ever made. Months of guilt consumed me at the thought of it but I couldn't provide the care myself anymore. But in the end, I had absolutely nothing to worry about. My dad received palliative care here for the last 3 months of his life and the love and care shown to him and us as a family was nothing short of outstanding. The way they interacted with him, had a laugh with him, cared for him with so much dignity and respect are things we can never thank you all enough for. We will never forget you all. Thank you so much. What a beautiful bunch of people!

Read Care Commission’s report, before placing a loved one here. The home will reply to this review at the mention of CC Report. Strange that on the day and since my late mother was taken away by ambulance we have never had one phone call from them, it was as if she was never there! Poor nursing, poor communication, poor management.