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Loveday Kensington

2 Kensington Square, London W8 5EP
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There is simply no comparison to the quality of facilities and care that they have to offer.Byron N(Nephew of Resident/Service User)
Loveday Kensington, London
The care at Loveday exceeded very high expectations.G D(Husband of Resident/Service User)
Loveday Kensington, London
Excellent food and kind and caring staff.D M(Husband of Resident/Service User)
Loveday Kensington, London

Loveday Kensington is the much anticipated second property by Loveday, the company behind the award-winning Chelsea Court Place.

All Loveday properties offer the exceptional service, convenience and luxury of a 5-star hotel. Fusing cutting edge dementia-friendly interior design with state-of-the-art technology, designed to support and elongate the quality of life for its members.

The elegant residence boasts 40 ensuite apartments, some of which include private gardens, which can be personally customised. All...  

Care Provided by Loveday Kensington

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £3,090From £4,017
Residential Dementia CareFrom £3,090From £4,017
Nursing CareFrom £3,090From £4,017
Nursing Dementia CareFrom £3,089From £4,017

Contact Loveday Kensington to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mark Chakravarti(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 4

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (40)

Loveday Kensington Reviews (18)

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9.5

Loveday Kensington has a Review Score of 9.5 (9.471) out of 10, based on 13 reviews in the last 2 years. Over all time Loveday Kensington has 18 reviews.

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Review from Fiona C (Resident / Service User) published on 20 March 2026 Submitted via Website
Overall Experience
This is a very poor care facility which seems very confused about itself. 'Careless' as another inmate described it.

The entertainment is abysmal, the care is non-existent & the so called carers need reminding about everything, they're not busy they just don't give a damn. All I can say is come here as respite for a couple of weeks but go elsewhere for long term care.

Reply from Charlotte Fletcher, Marketing Manager at Loveday Kensington
Thank you for taking the time to share your feedback. We are sorry to read that your experience did not meet expectations.

At Loveday Kensington, we hold ourselves to consistently high standards across care, service and daily life, and it is disappointing to learn that this was not reflected in...  

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Review from Nina D (Respite Resident) published on 12 January 2026 Submitted via Website
Overall Experience
I am 95 years old and my daughter, who is my primary carer, had to go away for a few days. So, knowing that I would be well looked after, I recently had an excellent fortnight's respite in Loveday Kensington, where we knew that the accommodation was first class. The care was all one could wish for. The entertainment and activities provided were stimulating, especially the quizzes, and chair yoga, under the watchful eye of the responsible carers was highly beneficial. The varied and delicious food was equal to the top hotels, as was the service, and the general atmosphere was friendly and relaxing, without being patronising.

Thanks to all the team at Loveday Kensington for being so welcoming.

Reply from Victoria Abrahams, Regional Relationship Partner at Loveday Kensington

We loved having you stay with us recently for a holiday respite. It's wonderful to read how all elements of your stay were thoroughly enjoyed. We lead with excellent care but lifestyle, hospitality and events are all so important. We hope to see you again soon.

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Review from Eliza P (Wife of Resident) published on 20 May 2025 Submitted via Website
Overall Experience

Nestled in a corner, and surrounded with inspirationally planted borders, Loveday Kensington is the most beautifully appointed care home imaginable. The staff and care are equally outstanding. My husband thinks he is living in a multi-starred hotel and it is with the greatest pleasure that I visit and frequently stay to enjoy lunch or dinner with him, and the afternoon recitals given by young musicians and singers. If the time comes when I too need looking after, I can only hope that I also may move in.

Reply from Victoria Radmore, Relationship Partner at Loveday Kensington

Thank you for your kind words. It's a real pleasure not only support your husband but to have you visit each day aswell. We are delighted to hear how happy you are with the support we provide including our events.

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Review from Justin G (Son of Resident) published on 12 May 2025 Submitted via Website
Overall Experience

We used Loveday Kensington for our dad for some temporary care, and it has worked out great. The staff were great from the start making sure his care needs were well understood. He is a very happy there and is getting involed with all the numerous recreational activities. He has never looked so well kept. The place is great, top quality, well designed with plenty of communual spaces. The food and dinning service is more like a restaurant with attentive waiters. Lots of different family members and friends have been to visit Dad and they are all well impressed in how well Dad looks as well as how his care and medical needs are dealt with. The Membership Manager and the staff keep the family well up to date on our Dad and the communication is supper. Thanks to all the team at Loveday for making dad's introduction to proffesional care such a success.

Reply from Victoria Radmore, Membership Manager at Loveday Kensington

It has been our pleasure to get to know Dad and support him with a holiday respite stay, we are delighted he would like to stay longer. Thank you, for recognising how exceptional our dining offering is as well as our communication.We look forward to seeing you soon on your next visit.

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Review from Julian R (Brother of Resident) published on 15 April 2025 Submitted via Website
Overall Experience

Every member of staff at Loveday Kensington whom I have interacted with has been wonderful, not only in carrying out their tasks, but in their care, concern and kindliness. The home is beautifully run, and has the cleanliness and quiet efficiency of a top-rate hotel. My sister has improved greatly since she came out of hospital, in part because the food at Loveday is of a high standard, tasty and nutritious. She is really well looked after physically and psychologically. They do an impressive job at Loveday Kensington.

Reply from Victoria Radmore, Membership Manager at Loveday Kensington

Thank you for taking the time to leave a review. It's a real pleasure to support your sister, she is a wonderful Member whom we are are lucky to have spending time with us at Loveday Kensington, all of the team have enjoyed supporting her in getting stronger and through her recovery. Your kind words will be shared with the wider team.

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Review from Isabella M (Daughter of Resident) published on 29 January 2025 Submitted via Website
Overall Experience

The staff at Loveday Kensington were exceptionally helpful from the start. It was a rush as my mother was to be discharged from hospital just before Christmas. This did not phase the staff at all. They all sprang into action and went above and beyond. My mother became a resident on Christmas Eve and has been happy ever since. Activities are numerous, with residents encouraged to attend. The place is pristine, well laid out and open plan which means the residents are never isolated or lonely. The food is outstanding and the dining room service redolent of a restaurant, with attentive waiters. For those visiting, every attention is paid, with welcoming cups of tea/coffee/anything else to greet one, together with a selection of snacks and pastries. The residents look well-kept and clean and cared for. Medical care is impressive. One can bring in small items of furniture to make the pleasant rooms even more comfortable. One can visit at any time. Communication with the family is excellent.

Reply from Victoria Radmore, Membership Manager at Loveday Kensington

Thank you for taking the time to write a review, it really has been our pleasure to help and have your mother join us at Loveday Kensington. We know how much of a stressful time it was just before Christmas, and we are delighted that we could help and make things a little easier. It's great to see...  

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Review from K N (Daughter of Resident) published on 17 January 2025 Submitted via Website
Overall Experience

My 83 year old mum was recovering from surgery. I was her primary caregiver. I had to travel for 2 weeks and I am glad I chose Loveday Kensington. She felt like she had gone on a spa holiday. A place where all her needs were attended to with a lot of recreational activities to keep her active. Thank you so much to everyone.

Reply from Victoria Radmore, Membership Manager at Loveday Kensington

Thank you for taking the time to write a review about your mother's short stay with us at Loveday Kensington. It was a real pleasure to support you when you needed us and assist with your mother's recovery while you were away. We're so pleased to hear that she enjoyed everything Loveday has to...  

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Review from Kerry R (Respite Resident) published on 17 January 2025 Submitted via Website
Overall Experience
Very easy registration.
Extremely welcoming care-staff who go to extraordinary lengths to make sure that you are comfortable.
Very accommodating kitchen staff who cook extremely enjoyable food.
Cleaning staff are conscientious.
Most of all the lengths that every member of the staff go to establish a personal relationship with you. I like the first name contact practice.

The activities, both at the home and in theatres, are really well thought out.

Reply from Victoria Radmore, Membership Manager at Loveday Kensington

Thank you for your kind feedback. We're so pleased to hear that you felt well looked after by our team at Loveday Kensington and enjoyed the personalised care and attention. It's great to know that the activities, meals, and overall environment added to your positive experience. We truly appreciate your thoughtful comments and look forward to welcoming you again.

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Review from A S (Daughter of Resident) published on 15 November 2024 Submitted via Website
Overall Experience

Thank you for the wonderful care my 93-year-old father received after his stay in hospital for a broken leg. Loveday is efficiently run and the staff are professional and caring. Physio staff were expert and compassionate and put him on the road to mobility in preparation for coming home. Highly recommended.

Reply from Daisy Slavkova, Registered General Manager at Loveday Kensington

Dear Family member, thank you for your lovely feedback and kind words about the care provided for your father. Your compliment will be shared with our dedicated team and especially the physio team that assisted your loved one during his recovery stay at Loveday Kensington. Kind regards, Daisy Slavkova Registered General Manager

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Review from Wendy B (Respite Resident) published on 15 November 2024 Submitted via Website
Overall Experience
My husband needs care and we both needed a holiday! Loveday was the ideal venue to satisfy these needs together. I was able to go to exhibitions, theatres and films and not worry about my husband. Family who lives locally were able to visit and share in our exploration of the area. We both joined in exercise classes and listened to in-house afternoon concerts. The care and concern for our welfare was amazing. The overall atmosphere was friendly, calm, fun and very professional. All the staff seemed to enjoy their work and had time to interact with residents whilst going about their work. It takes great organisational skills and of course, a good staff-to-resident ratio to be able to take on wide-ranging and complex tasks and make them seem easy. At the end of our stay, we were sorry to leave our adopted family who had helped fill our days with love.

Truly a five-star experience.

Reply from Daisy Slavkova, Registered General Manager at Loveday Kensington

Thank you for your time sharing your experience at Loveday Kensington. It was a pleasure to have you and your husband with us and we are glad you enjoyed a well-deserved holiday. Your compliments in regards the care and service provided will be shared with our dedicated teams. We are truly honored...  

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Review from Byron N (Nephew of Resident) published on 30 October 2024 Submitted via Website
Overall Experience

Before placing our loved one who was suffering from early-stage dementia into a care home, we visited many providers in and around the greater London area. Once we found Loveday, our search was over. There is simply no comparison to the quality of facilities and care that they have to offer. Our family member spent 4 years in Loveday's care, and we could not be more impressed and thankful for the treatment he received. The food is excellent, the facilities are top-notch, and the staff are all very kind and professional. They seem to have very low turnover with their staff, which is wonderful for the residents to have long-term consistency with their caretakers. We received regular updates from the staff, and they were also very accommodating to assist us with having video calls at any hour of the day or night, which was very comforting for us. I have no hesitation in highly recommending Loveday's services. Your loved one will be very well cared for here.

Reply from Daisy Slavkova, Registered General Manager at Loveday Kensington

Thank you for the lovely feedback. Your kind words and compliments about the care and service provided will be shared with our dedicated team at Loveday Kensington. We are truly honoured to have had the opportunity to look after your loved one.

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Review from Y O (Wife of Resident) published on 18 September 2024 Submitted via Website
Overall Experience
My husband is a member of Loveday Kensington, and he enjoys attending The Day Club about 2-3 days a week regularly. I feel blessed to have found Loveday Kensington in our local area and have had the wonderful opportunity for my husband to spend quality time there. During my thorough search for several day centers and social circles of dementia friendly, I happened to know about Loveday. Loveday Kensington is ideal and great for him as they offer a wide variety of activities not only during the week but also at the weekends.

Through our wonderful experience with Loveday Kensington for the past 5 months, we have found all the staff, we have met are very kind, friendly, caring and attentive to each resident, member and their family. I would say that becoming a member of The Day Club is a great way to get to know Loveday better and explore their several care services for a long-term period. I am now planning to use their short stay service for my husband sometime soon.

Reply from Victoria Radmore, Membership Manager at Loveday Kensington

Thank you for taking the time to leave such a wonderful review, it's our pleasure to support you both.

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Review from Doris B (Day Care Service User) published on 16 September 2024 Submitted via Website
Overall Experience

It was therapeutic and very pleasant to be at Loveday the ambience and the staff care along with good food was much appreciated. My only problem was everyone went to bed early and I was left alone with the television. With best wishes to everyone.

Reply from Victoria Radmore, Membership Manager at Loveday Kensington

Thank you for your kind words, we really enjoyed having you stay with us.

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Review from E I (Daughter of Resident) published on 12 July 2024 Submitted via Website
Overall Experience

With good reason Loveday is considered the crème de la crème of care homes. It is a very luxurious space with gorgeous rooms, entertainment (a particular member of staff is a gem!) and delicious food. More than that it is a very happy place with the most kind and caring staff who have a genuine rapport with the residents and family members. My 95-year-old mother has been there for over 18 months and I could not imagine her anywhere else. My brother and I drop in at various times of the day and evening and have always felt welcome. She is happy there and I go to sleep soundly at night knowing that she is being treated with kindness, respect and love.

Reply from Victoria Radmore, Membership Co-Ordinator at Loveday Kensington

Thank you so much for your kind words, it really is our pleasure to support your mother. We will ensure your feedback is shared with the whole team at Loveday Kensington Square.

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Review from D M (Husband of Resident) published on 4 July 2024 Submitted via Website
Overall Experience
Good service and reliable.
Excellent food and kind and caring staff.
My husband stayed for 3 nights after an operation and it provided a lot of peace of mind.

Nothing was too much trouble, physio and podiatry were also arranged at short notice. Equally great service from these people.

Reply from Victoria Radmore, Membership Co-Ordinator at Loveday Kensington

It was our pleasure to help, thank you for your kind words and feedback.

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Review from Dermot S (Respite Resident) published on 20 June 2024 Submitted via Website
Overall Experience
I thought the building and environment were outstanding.
As a patient recovering from an operation the care and physio support were very good indeed.
An area to be improved is rooms to be designed with the type of patient in mind.

Nursing was first rate and food quality was adequate.

Reply from Lisa Nichols, Membership Manager at Loveday Kensington

It was a pleasure to support your recovery post surgery. Thank you for taking the time to leave a review.

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Review from Jill H (Resident / Service User) published on 17 April 2024 Submitted via Website
Overall Experience

I feel very fortunate to have found Loveday - I stayed with the team for care after surgery and I couldn't have asked for more. The team was polite and friendly, with amazing food and very tastefully decorated spaces. What I particularly liked was the transparency of care, while I was there for post-surgery care I was so impressed with the level of care other residents received. I wish there were facilities like this in Ireland.

Reply from Lisa Nichols, Membership Manager at Loveday Kensington

It was our pleasure to support your recovery post-surgery. Thank you for your kind words.

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Review from G D (Husband of Resident) published on 5 April 2024 Submitted via Website
Overall Experience

The care at Loveday exceeded very high expectations. It is expensive and beautifully presented, but the care provided lived up to and exceeded what I could have hoped for. My wife entered the facility bedridden with a prognosis of continuing so for the rest of her life. By the time she left, she was walking with minimal help and doing her physio exercises and she was sitting in her chair all day. But most of all, her mental attitude changed form defeated and hopeless to determined and hopeful. It provided a really sound platform for her continued rehabilitation at home. These may sound like baby steps, but compared to the prognosis when she left hospital (after five months) they are great strides. To misquote: one small step, but a great leap for my wife.

Reply from Victoria Radmore, Membership Co-Ordinator at Loveday Kensington

Thank you so much for taking the time to leave a review, it was our pleasure to support your wife with her recovery to safely return home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 July 2023
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (26) & Events (0)

News
  • 06 Jul 2026

    Hundreds of artworks from established and emerging artists were explored during a recent virtual tour of the Royal Academy Summer Exhibition led by Artist in Residence Grace Holliday. One of...

  • 06 Jul 2026

    The voice of baritone Mac O'Shea filled the residence during a recent live performance at Loveday Kensington. Trained at the Guildhall School of Music and Drama, Mac has performed with...

  • 06 Jul 2026

    Ice, citrus and summer cocktails and mocktails were on the menu during a recent cocktail workshop hosted by Lifestyle Assistant Kleona at Loveday Kensington. Held on a particularly warm day,...

Upcoming Events

There are no upcoming events for Loveday Kensington.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Loveday Kensington.

Meet the Team (3)

Magda Salihu
Magda SalihuJob Title:Senior NurseJoined: 2025

Magda Salihu trained as a General Nurse in Romania, beginning her career on a cardiology ward before moving to London in 2003. She has since built extensive experience across the care sector, progressing through roles including Team Leader, Clinical Lead and Deputy Manager before joining Loveday as a Senior Nurse.

At Loveday Kensington, Magda oversees the nursing and care teams, supporting clinical care delivery, care planning and medical reviews while ensuring high standards are maintained across the residence.

Outside of work, she enjoys jogging, reading, going to the cinema, baking and spending time with her family.

Angela Leckie
Angela LeckieJob Title:Relationship PartnerJoined: 2025

Angela Leckie joined Loveday after moving to the UK from New Zealand, where she worked in sales and marketing within a retirement village.

As Relationship Partner at Loveday Kensington, Angela works closely with prospective Members and their families, helping them understand the options available and guiding them through the process of joining the residence. She is passionate about making this transition as straightforward and positive as possible. Away from work, Angela enjoys reading, travelling and playing hockey.

Sam Nurse
Sam NurseJob Title:Head ChefJoined: 2022

Having worked in professional kitchens since the age of 16, Sam brings more than a decade of culinary experience within the care sector and a strong foundation in hospitality. A graduate of Westminster Kingsway College with a Professional Chef Diploma, he has gone on to earn multiple accolades, including National Care Chef of the Year (2017) and finalist positions in the NACC National Care Chef of the Year competition.

As Head Chef at Loveday Kensington, Sam is responsible for creating nutritious, seasonal dishes that reflect Members’ individual preferences and enhance their daily experience. His focus is on quality, creativity and consistency, ensuring every meal meets the highest standards of taste and presentation. Outside of work, he enjoys live music, film, travel and time with friends.

Frequently Asked Questions about Loveday Kensington

What types of Care is Loveday Kensington registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Loveday Kensington have?

There are 40 Single Rooms.

What are the Facilities & Services at Loveday Kensington?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Loveday Kensington to the centre of London?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Loveday Kensington to verify any information. View our terms and conditions. Loveday Kensington has an Enhanced Service -more info.