Care Homes Owned by Loveday

My Mum received first class care and support from all of the incredible team at Loveday during a 5 week post surgery respite stay. From start to finish the whole experience was flawless. The environment, atmosphere and staff are what made the stay special and was made to feel part of the family. Mum did not want to leave by the end of her stay! I cannot recommend Loveday Abbey road enough and there are very few if any that offer this level of high standards. They are very much in a league of their own!

The entertainment is abysmal, the care is non-existent & the so called carers need reminding about everything, they're not busy they just don't give a damn. All I can say is come here as respite for a couple of weeks but go elsewhere for long term care.

My friend spent 2 weeks in Loveday Abbey Road for respite care following a hospital visit. From the 'get-'go' it was clear that she would enjoy her stay. Her needs were attended to in a professional and compassionate manner. All of the staff made her feel right at home and settled immediately. My friend loved the food especially the daily afternoon tea. During her stay she even got her hair cut in the salon. This is well run and luxurious care home and she looked forward to future stays it required.

My father who suffered from Alzheimer's and other issues was resident for about a year at Loveday Abbey Road. My mother and I are hugely grateful for the fantastic care he received. The outstanding feature of Loveday Abbey Road is the people who work there. Everyone was extremely welcoming and very caring. My father was very well looked after with a kindness and human touch often missing elsewhere. The management, the nurses, the carers and indeed all other support staff make a real effort to get to know the residents, and their families, and to make what is a difficult time as good as it can be. They are interested in the individual and their needs, and look to make visiting family members welcome. The carers and nurses are well trained, pay attention to detail, proactive, dedicated, patient and focused. Their professional approach, obvious skill and real humanity was a great comfort. In short fabulous modern facilities with an exception team.

The holidays my friend has there are always successful. The food is delicious and the garden very beautiful. The home is bright and cheerful and very clean. The general atmosphere is very happy and positive. We are very grateful for all of it. It helps my friend remain independent in a dignified way. She enjoys trips out to places of her choice. It helps her have a rest and myself also. I would not hesitate to recommend it to anyone. The manager is very friendly and helpful and all the staff should feel very proud.

My husband, who has Alzheimer's disease has been a resident at Loveday Abbey Road for over 2 years now and I am absolutely delighted with the quality of the care he receives and the beautiful environment he lives in. I actually feel very lucky I found this care home for him. It is on a small scale and it feels more like a private home, which is very nicely decorated and well appointed with all kinds of modern features. Most importantly the quality of the care my husband receives at Loveday is of a very high standard. Carers and nurses are very well trained in understanding Dementia and caring for the residents with the disease. The staff is very caring, they show a lot of respect, attention and even affection to my husband. In every aspect Loveday is creating an experience as close to the resident's own home experience as possible. That is very valuable. When I go home I have full confidence that my husband is very well looked after. I can be at peace. That's the best part of it all

My wife entered Loveday at a time when it had become apparent that she had only a short time remaining. Her care needs were such that her welfare and dignity depended on the professionalism and kindness of her carers, and we gave much anxious thought to where she would be best looked after. We opted for Loveday as we had received several recommendations praising the care offered. From our first contact, through the assessment process, the admission and my wife's stay there, my wife and our family were treated with an exceptional level of kindness, understanding and compassion. The infrastructure and facilities are more like a 5* hotel than a care home and are far ahead of any other care home that I have seen (and I have seen many over the years), but it was not these that stood out for us. Rather, it was the professionalism and empathy of the staff and the level of care that they provided ,which were truly outstanding. We could not have hoped for better. Thank you Team Loveday !

Thanks to all the team at Loveday Kensington for being so welcoming.

The management and staff are most attentive and professional.

Loveday: We LOVE you all. With huge gratitude forever xxxx

A wonderful discovery to find this type of post operative care existed in the UK. The initial welcome was very friendly and professional. The facilities are akin to a 5 star hotel, and the care and support have been exceptional. The medical recording was thorough and in the room facilities are very good. The catering was of a very high standard. There was also a good selection of social activities.

Very expensive. Activities - N/A.

Loveday has provided a superb environment for my husband to recover from a traumatic brain injury. The building is very user friendly and well thought out; everything works and there is an attractive garden with seating and paths for easy walking. But the jewel in the crown is the team. All the staff are warm, and attentive without ever being intrusive. They know exactly what they are doing. I have felt totally at peace leaving him in the care of such people and he has recovered extremely well. He has also benefitted enormously from the excellent physiotherapy arranged for him and the nourishing and appetising food the chef consistently turns out.

I had a full hip replacement, and due to my active nature, Prf Ali suggested that post-op and do my rehab at Belgravia. Best idea in the world! I was pampered and helped with various issues that limited me. The staff were friendly, kind and helpful. The facilities were also very comfortable, and the food was delicious.

There are many great offers on activities for the residents.

At first the transition from 24 hour care at home to Loveday was quite traumatic for my husband and I initially feared he would not settle. But gradually, with the warm and loving support of each and every member of staff, he adapted to the new rhythms of life. The constant good humour and endless patience of the expertly trained carers never cease to amaze me. I am also most impressed with the quality and variety of events and entertainment available to residents and their visitors. I can spend a lovely afternoon listening to a very talented musician having had a superb lunch with my husband. All in all, I believe it is the best possible 'home from home' for a loved one and I give daily gratitude to Loveday.

The premises themselves were extremely clean, light and airy. The food was delicious for guests and the residents alike. My mother was on category 6 food so it was great to have the chef to be so accommodating and igneous within the limited scope of what my mother could eat. The staff couldn't be more attentive or caring, it was a huge relief to be able to leave her n such good hands. It was exactly what my mother needed to recover from surgery.

The food is delicious, beautifully presented and the dining room and terrace are very pleasant.

Everyone here was so kind and loving, the nursing staff were very patient with my meds. I would highly recommend Loveday for surgical post op care.

We would strongly recommend LoveDay. We had looked at 3-4 other homes but none of them came even close. Whilst she sadly passed away, she always said to us how happy she was here. In the desperately sad times after her passing, we did gain comfort from knowing that she was happy and comfortable in her surroundings.