Loveday Abbey Road

41 Abbey Road, London NW8 0AA
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Top 20 carehome certificate
10 13 Reviews
  • Loveday Abbey Road, London
As with all Loveday properties, Loveday Abbey Road is far more than a gorgeously elegant residence, boasting a brand-new state of the art interior behind its historic Victorian facade. Loveday offers members an exquisite blend of the highest standards of luxury and comfort with consistent, impeccable standards of care.

The boutique residence boasts 26 ensuite rooms housed in an exquisite townhouse, with views over bustling Abbey Road or the peaceful sensory garden. All rooms can be personally customised and come fully furnished to high standards. Abbey Road has been designed to provide the comforts of a much-loved private club, offering a variety of areas in which to socialise. Members and their loved ones can enjoy the delights of the indoor-outdoor living and dining in the stunning garden.

Loveday places a strong importance on social, physical and mental stimulation, all of which have been proven to enhance the mental health and emotional wellbeing of individuals with memory problems. Every day is different at Loveday; pet therapy, art, baking, gardening, music and innovative daily exercise are just some of the in-house activities on the daily programme. Excursions to the ballet, art galleries, museums, local attractions and sporting events are also planned in response to individual hobbies and interests.

With an industry leading care to member ratio, the care team comprises of highly experienced, compassionate and caring staff, handpicked by the industry-leading General Manager. They are all highly trained and strive to deliver the best possible care and experiences for each member.

Loveday also offer Day Club services for those members not looking for residential care but still wishing to benefit from their leading care services, activity programme and luxury facilities offered in the properties.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £2500
  • Self-Funded Residential Dementia Care: from £2500
  • Self-Funded Nursing Care: from £2500
  • Self-Funded Nursing Dementia Care: from £2500
  • RESPITE Self-Funded Residential Care: from £2500
  • RESPITE Self-Funded Residential Dementia Care: from £2500
  • RESPITE Self-Funded Nursing Care: from £2500
  • RESPITE Self-Funded Nursing Dementia Care: from £2500

These prices are only a guideline, please contact Loveday Abbey Road to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Izabela Klaczkiewicz (General Manager)

Local Authority / Social Services

Admission Criteria

  • Self funding only
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 6

Room Information

  • Single Rooms (26)
  • Single Rooms with Ensuite Wet Room (26)

Visiting

  • Please always try to pre book a visit to ensure you can be seen by the right members of the team.

Parking

  • Parking available at the property

Loveday Abbey Road Reviews (13)

10

Loveday Abbey Road has a Review Score of 10 (9.993) out of 10, based on 13 reviews in the last 2 years.
Over all time Loveday Abbey Road has 13 reviews.

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Total of 13, showing 1-13
Review from M J (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbey Road has been perfect for my mother
She has a lot of needs and her care has been second to none.
She is happy and very well looked after.
It's a wonderful place with excellent caring staff.
10/10 for everything.
Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

Thank you so much for your kind review. It truly means a lot to hear how much you appreciate the care our team is providing for your mother. We are incredibly proud of the team and the genuine care they show every day, and it's wonderful to know it's recognised and appreciated.

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Review from Alex C (Son of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderfully supportive team at Loveday during a very difficult period. Of course a beautiful property but level of personal care was outstanding, not just in the day to day but also during transfers to and from hospital. Loveday made two their wonderful carers available to us until the very end and
we are all so grateful my Dad got to spend his last few weeks with your tremendous support. Thank you
Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

We are truly grateful for your kind words and the lovely review. It was our honour to care for your father and support you and your family during that time. Knowing our care made a positive difference means the world to us. Thank you for your trust and for sharing your experience.

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Review from Iain M (Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted post-operative support after a prostatectomy. Loveday's service is exemplary. All staff were a pleasure to interact with - from my initial enquiry to my departure after a six-night stay. All staff were professional, friendly, engaging and competent. The catering was excellent and the kitchen
couldn't do too much to meet my dietary needs.
I was most impressed and I don't hesitate to highly recommend Loveday, Abbey Road.
Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

Thank you so much for your kind words.We are delighted to hear that you had such a positive experience with our recovery care. Our team is dedicated to providing compassionate, tailored support and it is wonderful to know that it made a difference during your time with us. Your feedback means a lot and we wish you continued health and happiness.

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Review from T W (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had both of my parents residing at Loveday for over a year now. It has been amazing to witness such dedication, care and personal engagement from all of the team towards both parents and their very different needs. The quality of the medical attention is superb and the kindness and humanity
with which they attend to both Mum and Dad, even in the intense moments that can occur, really has touched us as a family.
Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

Thank you so much for your lovely review. It has been so pleasing to see both parents move in at different times and settle in at their own pace. We understand that this journey is different for everyone and tailor to the individual needs. It is heartwarming to know that this has made a difference to your family. The team are thankful to have been a part of their journey.

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Review from Graham D (Son of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The wonderful staff at Loveday Abbey Road looked after my mother with amazing care and attention for the last 3 months of her life. Selecting Abbey Road to look after her was the absolutely the best decision we made. The reassurance of knowing they could provide residential, nursing and end of life
care in one location gave us peace of mind on an uncertain journey.
Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

Thank you for your lovely review. We were delighted you made the decision to have your mother move to us and provide her with the best possible care. The team will always be grateful to have had your trust and will hold fond memories of the time she was with us. Our very best wishes.

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Review from I C (Niece of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We knew that moving our aunt with dementia into a home was going to be difficult as she was not accepting of the fact that she needed help and didn't understand her situation. We had to make the move in her best interests without her full knowledge.
The staff were brilliant at managing her move into
Loveday. They were able to charm and distract her and even though there were difficult days, they always cared for her impeccably. The general manager, the nurses, the carers, the activity coordinators, the chefs, the reception staff and the domestic staff all took time to get to know and understand her. Loveday is an incredible place for someone with dementia.
She has been there over a year now and is so much more content than when she was struggling on at home. The staff:resident ratio is good and staff retention seems to be excellent. The staff are very dedicated and appear to genuinely enjoy the job. They have time to provide excellent and individualised care. Highly recommended.
Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

Thank you for your wonderful review. It has been so pleasing to see your aunt settle well with us at Loveday Abbey Road - everyone loves having her with us. Your recognition of our team's commitment is greatly appreciated. We understand that the move-in process is often a difficult one and make every effort to tailor this to each member at Loveday.

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Review from A H (Friend of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Loveday Abbey Road to anyone who is considering a home for a loved one. It really is like a 5-star hotel in my opinion. It is immaculately kept and the staff are kind, friendly and helpful.
I feel confident that my dearest friend is kept safe and looked after to the highest standards
in every way possible.
I cannot imagine anywhere that is more special for somebody who needs special to be in.
I especially would like to mention General Manager who is exceptional and it is so obvious that all her staff respect her and are devoted to her.
Reply from Monika Jankauskaite, Head of Marketing at Loveday Abbey Road

Thank you so much for your kind words. We truly appreciate your feedback and the trust you've placed in us at Loveday Abbey Road. We always strive to go above and beyond in delivering exceptional care and hospitality, so it's wonderful to hear that our efforts are appreciated. We're also grateful for your recognition of our General Manager and the team - her leadership inspires us all, and we'll be sure to share your comments with everyone.

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Review from John B (Husband of Resident) published on 22 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursing home. My wife Jackie spent six weeks at Loveday Abbey Road in a garden-facing respite room on the 4th floor Sadly her stay was always going to be short because she was terminally ill with brain cancer. However the nursing and general care she received was excellent even though she
could be quite demanding. The staff were genuinely caring and generally responded to the call button within 5 minutes or so. The food was excellent and as a family we liked the fact that we could eat in with the resident downstairs or in her room or in the members' lounge where there were always complimentary hot and cold drinks. Think of Loveday as a 5 star all-inclusive hotel with friendly attentive staff and activities where every resident is special and you will not begrudge the cost.
Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

Thank you for taking the time to leave such a lovely review during this tough time. I know the team will really appreciate it. We all wish you the very best.

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Review from Amanda H (Respite Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed at Loveday Abbey Road for 11 nights after an operation. It was so wonderful there, I didn't want to leave!
All the staff were amazing and so caring. The food was delicious. The facilities were excellent. The activities were fun. I even did karaoke and danced.
I felt relaxed, safe and so well
cared for. It was like being welcomed into a big family.
When I had down moments, the staff listened and talked with me, nobody was ever too busy.
Thank you to every single one of you at Loveday, it was a pleasure to stay with you.
Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

It was a pleasure to have you stay. I am sure the team and our members did not want you to leave either! Wishing you the best for your recovery at home.

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Review from Lynda T (Respite Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed at Loveday Abbey Road following a surgical procedure for 8 days. The facility is outstanding in all respects, care was first-class throughout my stay. The food was of restaurant standard and delicious, and I was fully accommodated due to intolerances, nothing was too much trouble. The nurses
provided excellent care, and all staff I met were friendly, professional, hard working and efficient. I have no hesitation in recommending Loveday Abbey Road and have nothing negative to say at all. It is an extremely well-run facility. If I need care of any description in the future I would return there.
Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

It was our pleasure to support your recovery post surgery. Wishing you all the best.

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Review from S D (Daughter of Resident) published on 23 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Loveday Abbey Road is an outstandingly good care home with beautiful interiors and an exquisite garden. The food is wonderful and great care is given to providing meals which its residents and their visitors value. It has exceptionally dedicated staff and I feel very grateful that my mother, who has
dementia, has been a resident there for the past nine months. I found the process of moving her into residential care emotionally challenging and at every stage I was supported and it was evident that she and our family as a whole, would be treated with great sensitivity and kindness. With the gentle encouragement of all of the staff, she has engaged in the many activities available and is now extremely settled. For me to know that she is safe and is being beautifully looked after is a tremendous comfort. I looked at three other care homes when deciding where my mother might live and Loveday was in a different league. I would not hesitate to recommend it - it is such a special place.
Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

Thank you kindly for taking the time to leave such a lovely review. It has been our pleasure to support your mother and see her settle.

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Review from Di C (Respite Resident) published on 14 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent one night at Loveday Abbey Road following a surgical procedure in order to rest and receive post-op nursing care.
Loveday Abbey Road was such a pleasant experience from the moment I was met by one of the lovely carers escorting me safely from the clinic to Abbey Road.
The building itself was
beautiful, set in a lovely quiet location. As soon as I entered the care home I was greeted with smiling faces and I felt very welcomed indeed. I had a tour of the communal areas and a beautiful garden area where I could sit outside if I wanted. My room was exceptional, nicely furnished and very comfortable to relax after my surgery.
I was looked after by very lovely carers and nurses who made me feel so welcomed and cared for me throughout my stay. I only had to ask if I needed anything. I enjoyed lovely food during my stay and a peaceful night's rest.
My experience at Loveday Abbey Road was a very positive one and I highly recommend Abbey Road.
Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

Thank you for taking the time to leave a review. It was our pleasure to support you with post-recovery care.

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Review from Jan H (Relative of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Loveday Abbey Road is a care home of exceptional quality. The interiors and garden are exquisite, and a warm welcome is provided by every member of the team. It's very clear that people love working in this setting and feel proud of the service they provide. Prior to admitting my relative, who had complex
physical needs, a care plan was established with meticulous attention to detail. Priority was given to nursing arrangements and we were introduced to the nursing team who were professional and kind. Regarding lifestyle preferences, every request was met in full.
Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

It was our pleasure to support. Thank you for your kind words and for taking the time to leave a review.

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Current Review Score: 10.0 (9.993)

Overview of Review Score

The Review Score of 10 (9.993) out of 10 for Loveday Abbey Road is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.993 for Loveday Abbey Road is calculated as follows: ( (148 Excellents x 5) + (1 Goods x 4) ) ÷ 149 Ratings = 4.993
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Loveday Abbey Road is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Izabela

Izabela Klaczkiewicz

Job Title: General Manager Joined: 2021

Thank you for your interest in Loveday Abbey Road.


As General Manager, I ensure not only the operation and day-to-day running of Loveday Abbey Road but also, most importantly, that this beautiful, state-of-the-art residence is a warm and happy home for every Member who chooses to live here.


Our highly skilled and caring team at Loveday Abbey Road is
devoted to consistently going above and beyond to creating the best environment, stimulation and care for our Members. We pay extraordinary attention to finding out what really matters to every individual and their physical and psychological wellbeing and implementing this in their daily routines. Above all, we seek to empower our Members to live the lives they want.


As a highly skilled, specialised residence, Loveday Abbey Road is utterly unique. I am proud that we
provide specialist care for Members with a huge range of needs, supported by so many incomparable elements, such as our wonderful therapeutic sensory garden and physiotherapy room.


I bring to this role my passion for care, enriched by a strong background in medicine and a deeply fulfilling career in care since 2005. I have also participated and contributed extensively to many dementia pilot projects to promote therapeutic approaches, interventions and innovations. I am grateful to have received national recognition for my commitment and contribution to dementia care, including
runner-up in the National Dementia Care Awards and the Dementia Champion Award.


Before joining our exceptional team at Loveday Abbey Road, I worked as the General Manager of Chelsea Court Place, Loveday’s first care home and the flagship residence in the Loveday portfolio. It has been a great honour to manage the UK’s first residential and day club dedicated to providing high end and compassionate dementia care, and I am privileged to have the opportunity to continue our
dedication to design and care innovation research at Loveday Abbey Road.


Please rest assured that I appreciate how important it is to have time for Members, their loved ones and every member of my team. I am here for you and will always get back to you, wherever you live in the world, to provide peace of mind.


Together with the support of our outstanding team at Loveday Abbey Road, I very much look forward to welcoming you soon.

Lisa

Lisa Nichols

Job Title: Relationship Partner Joined: 2022

Lisa’s role at Loveday is centred around Membership services, handling any enquiries from Members and their loved ones surrounding the Day Club, Loveday Residences, Respite or Loveday at Home.


A passionate people person with a wealth of experience in delivering exceptional services and experiences, Lisa has worked in hospitality, events and care settings; she is adept at understanding individual needs and is highly resourceful and responsive. Lisa’s previous role as the Client Relationship Manager at Signature Senior Lifestyle, a leading care home provider, coupled with her own personal experience of caring for a loved one, has equipped her with the knowledge, compassion and expertise for working in the care sector. She understands from a personal perspective the stresses and apprehension about finding care solutions for loved ones and is determined to ease the pressure and transition for anybody seeking advice and support.

Frequently Asked Questions about Loveday Abbey Road

What types of Care is Loveday Abbey Road registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Loveday Abbey Road have?

There are 26 Single Rooms.

What are the Facilities & Services at Loveday Abbey Road?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Loveday Abbey Road to the centre of London?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Loveday Abbey Road to verify any information. View our terms and conditions. Loveday Abbey Road has an Enhanced Service - more info.