Loveday in London | 6 Care Homes

Review of
Loveday Belgravia
from I S (Daughter of Resident) published on 6 August 2025

Submitted via Postal Card • Report

Overall Experience

My mother came to Loveday Belgravia after a long hospital stay.
Since she arrived, within two weeks, she visibly improved. The staff have been excellent, both from a medical perspective and caring, external physiotherapy has been extremely beneficial.
The food is delicious, beautifully presented

and the dining room and terrace are very pleasant.

Reply from Victoria Radmore, Relationship Partner at Loveday Belgravia

Thank you for taking the time to leave us a review. It's been our pleasure to support your mother and we are very happy to hear what a great improvement you have seen in such a short time, particularly after such a long hospital stay. It's great to hear your kind, positive words on all aspects of your mother's stay with us, we strongly believe that environment, dining, medical care including rehabilitation therapies all make a huge difference to recovery and overall wellbeing.

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Review of
Loveday Belgravia
from V M (Respite Resident) published on 9 July 2025

Submitted via Postal Card • Report

Overall Experience

I had a beautiful experience at Loveday Belgravia. I broke my patella and had to have surgery. I was a tourist and Loveday welcomed me with open arms and became my family. The care staff looked after my medical and emotional needs. They made my surgical post op journey filled with love and compassion

and entertainment.
Everyone here was so kind and loving, the nursing staff were very patient with my meds. I would highly recommend Loveday for surgical post op care.

Reply from Victoria Radmore, Relationship Partner at Loveday Belgravia

Thank you for your taking the time to leave a review of your stay with us. It really was our pleasure to support your initial recovery, we hope you're continuing to recover well at home. Please do visit us when next in London, we would all love to see you again.

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Review of
Loveday Belgravia
from T M (Son-in-law of Resident) published on 2 July 2025

Submitted via Website • Report

Overall Experience

The staff looked after our mother who was ill and infirm. The standard of care was excellent and the compassion and interest in the overall well being was amazing. They were very attentive, continually checking on her, engaging with her, taking her for walks and sitting with her. They really did show

a level of care/compassion that we had hoped we would experience but in all honesty had not expected to receive anywhere. The facilities are wonderful, clean and tidy.
We would strongly recommend LoveDay. We had looked at 3-4 other homes but none of them came even close. Whilst she sadly passed away, she always said to us how happy she was here. In the desperately sad times after her passing, we did gain comfort from knowing that she was happy and comfortable in her surroundings.

Reply from Victoria Radmore, Relationship Partner at Loveday Belgravia

Thank you for taking the time to share your thoughts with us. It really was our pleasure to offer care and support at a difficult time, knowing your mother-in-law was happy whilst being taken such good care of in comfortable surroundings means so much to us. Your kind words will be shared with all of the team at Loveday Belgravia. Thank you for trusting us.

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Review of
Loveday Abbey Road
from M J (Daughter of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

Abbey Road has been perfect for my mother
She has a lot of needs and her care has been second to none.
She is happy and very well looked after.
It's a wonderful place with excellent caring staff.
10/10 for everything.

Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

Thank you so much for your kind review. It truly means a lot to hear how much you appreciate the care our team is providing for your mother. We are incredibly proud of the team and the genuine care they show every day, and it's wonderful to know it's recognised and appreciated.

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Review of
Loveday Belgravia
from D W (Husband of Resident) assisted by family/friend published on 4 June 2025

Submitted via Postal Card • Report

Overall Experience

My wife had significant surgery to remove stomach cancer at St Thomas' Hospital under NHS. We felt that it was better that she had some continuing support before returning home. The room was very comfortable and perfectly equipped to provide her with suitable facilities, supportive bed, bed-side table

and trolley and the room furnishing was ideal.
She was given regular medical support and administration of the hospital medication and guidance on various medical aspects. The food provided was excellent and prepared to precisely match the post-operative diet guidance notes. There were regular visits from various members of the medical, care and cleaning staff who were all very supportive. The bathroom was spacious and fitted with specialised facilities to provide a safe and easily accessed use for my wife's limited mobility. The staff were very friendly, supportive and sensitive to the stress of the post operative limitations. Her visitors were very warmly greeted by the reception team and were invited to have refreshments and snacks.
The high point of the whole pleasant experience was a celebratory dinner for Susan's birthday held in the delightful garden. A perfect finale to a wonderful service by Loveday.

Reply from Monika Jankauskaite, Head of Marketing at Loveday Belgravia

Thank you so much for your kind words. We're delighted to hear that the team at Loveday Belgravia provided such thoughtful care and support throughout the recovery and celebrating her birthday in the garden was a truly special moment for all of us. Wishing you both continued strength and good health.

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Review of
Loveday Kensington
from Eliza P (Wife of Resident) published on 20 May 2025

Submitted via Website • Report

Overall Experience

Nestled in a corner, and surrounded with inspirationally planted borders, Loveday Kensington is the most beautifully appointed care home imaginable. The staff and care are equally outstanding. My husband thinks he is living in a multi-starred hotel and it is with the greatest pleasure that I visit

and frequently stay to enjoy lunch or dinner with him, and the afternoon recitals given by young musicians and singers. If the time comes when I too need looking after, I can only hope that I also may move in.

Reply from Victoria Radmore, Relationship Partner at Loveday Kensington

Thank you for your kind words. It's a real pleasure not only support your husband but to have you visit each day aswell. We are delighted to hear how happy you are with the support we provide including our events.

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Review of
Loveday Abbey Road
from Alex C (Son of Resident) published on 15 May 2025

Submitted via Website • Report

Overall Experience

Wonderfully supportive team at Loveday during a very difficult period. Of course a beautiful property but level of personal care was outstanding, not just in the day to day but also during transfers to and from hospital. Loveday made two their wonderful carers available to us until the very end and

we are all so grateful my Dad got to spend his last few weeks with your tremendous support. Thank you

Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

We are truly grateful for your kind words and the lovely review. It was our honour to care for your father and support you and your family during that time. Knowing our care made a positive difference means the world to us. Thank you for your trust and for sharing your experience.

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Review of
Loveday Kensington
from Justin G (Son of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

We used Loveday Kensington for our dad for some temporary care, and it has worked out great. The staff were great from the start making sure his care needs were well understood. He is a very happy there and is getting involed with all the numerous recreational activities. He has never looked so well

kept. The place is great, top quality, well designed with plenty of communual spaces. The food and dinning service is more like a restaurant with attentive waiters. Lots of different family members and friends have been to visit Dad and they are all well impressed in how well Dad looks as well as how his care and medical needs are dealt with. The Membership Manager and the staff keep the family well up to date on our Dad and the communication is supper. Thanks to all the team at Loveday for making dad's introduction to proffesional care such a success.

Reply from Victoria Radmore, Membership Manager at Loveday Kensington

It has been our pleasure to get to know Dad and support him with a holiday respite stay, we are delighted he would like to stay longer. Thank you, for recognising how exceptional our dining offering is as well as our communication.We look forward to seeing you soon on your next visit.

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Review of
Loveday Kensington
from Julian R (Brother of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

Every member of staff at Loveday Kensington whom I have interacted with has been wonderful, not only in carrying out their tasks, but in their care, concern and kindliness. The home is beautifully run, and has the cleanliness and quiet efficiency of a top-rate hotel. My sister has improved greatly since

she came out of hospital, in part because the food at Loveday is of a high standard, tasty and nutritious. She is really well looked after physically and psychologically. They do an impressive job at Loveday Kensington.

Reply from Victoria Radmore, Membership Manager at Loveday Kensington

Thank you for taking the time to leave a review. It's a real pleasure to support your sister, she is a wonderful Member whom we are are lucky to have spending time with us at Loveday Kensington, all of the team have enjoyed supporting her in getting stronger and through her recovery. Your kind words will be shared with the wider team.

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Review of
Loveday Abbey Road
from Iain M (Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience

I wanted post-operative support after a prostatectomy. Loveday's service is exemplary. All staff were a pleasure to interact with - from my initial enquiry to my departure after a six-night stay. All staff were professional, friendly, engaging and competent. The catering was excellent and the kitchen

couldn't do too much to meet my dietary needs.
I was most impressed and I don't hesitate to highly recommend Loveday, Abbey Road.

Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

Thank you so much for your kind words.We are delighted to hear that you had such a positive experience with our recovery care. Our team is dedicated to providing compassionate, tailored support and it is wonderful to know that it made a difference during your time with us. Your feedback means a lot and we wish you continued health and happiness.

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Review of
Loveday Abbey Road
from T W (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

I have had both of my parents residing at Loveday for over a year now. It has been amazing to witness such dedication, care and personal engagement from all of the team towards both parents and their very different needs. The quality of the medical attention is superb and the kindness and humanity

with which they attend to both Mum and Dad, even in the intense moments that can occur, really has touched us as a family.

Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

Thank you so much for your lovely review. It has been so pleasing to see both parents move in at different times and settle in at their own pace. We understand that this journey is different for everyone and tailor to the individual needs. It is heartwarming to know that this has made a difference to your family. The team are thankful to have been a part of their journey.

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Review of
Loveday Kensington
from Isabella M (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

The staff at Loveday Kensington were exceptionally helpful from the start. It was a rush as my mother was to be discharged from hospital just before Christmas. This did not phase the staff at all. They all sprang into action and went above and beyond. My mother became a resident on Christmas Eve and

has been happy ever since. Activities are numerous, with residents encouraged to attend. The place is pristine, well laid out and open plan which means the residents are never isolated or lonely. The food is outstanding and the dining room service redolent of a restaurant, with attentive waiters. For those visiting, every attention is paid, with welcoming cups of tea/coffee/anything else to greet one, together with a selection of snacks and pastries. The residents look well-kept and clean and cared for. Medical care is impressive. One can bring in small items of furniture to make the pleasant rooms even more comfortable. One can visit at any time. Communication with the family is excellent.

Reply from Victoria Radmore, Membership Manager at Loveday Kensington

Thank you for taking the time to write a review, it really has been our pleasure to help and have your mother join us at Loveday Kensington. We know how much of a stressful time it was just before Christmas, and we are delighted that we could help and make things a little easier. It's great to see your mother benefiting from all of the wonderful events that take place throughout the week and we thoroughly enjoy having wider family visit too.

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Review of
Loveday Abbey Road
from Graham D (Son of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

The wonderful staff at Loveday Abbey Road looked after my mother with amazing care and attention for the last 3 months of her life. Selecting Abbey Road to look after her was the absolutely the best decision we made. The reassurance of knowing they could provide residential, nursing and end of life

care in one location gave us peace of mind on an uncertain journey.

Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

Thank you for your lovely review. We were delighted you made the decision to have your mother move to us and provide her with the best possible care. The team will always be grateful to have had your trust and will hold fond memories of the time she was with us. Our very best wishes.

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Review of
Loveday Abbey Road
from I C (Niece of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

We knew that moving our aunt with dementia into a home was going to be difficult as she was not accepting of the fact that she needed help and didn't understand her situation. We had to make the move in her best interests without her full knowledge.
The staff were brilliant at managing her move into

Loveday. They were able to charm and distract her and even though there were difficult days, they always cared for her impeccably. The general manager, the nurses, the carers, the activity coordinators, the chefs, the reception staff and the domestic staff all took time to get to know and understand her. Loveday is an incredible place for someone with dementia.
She has been there over a year now and is so much more content than when she was struggling on at home. The staff:resident ratio is good and staff retention seems to be excellent. The staff are very dedicated and appear to genuinely enjoy the job. They have time to provide excellent and individualised care. Highly recommended.

Reply from Lisa Nichols, Membership Manager at Loveday Abbey Road

Thank you for your wonderful review. It has been so pleasing to see your aunt settle well with us at Loveday Abbey Road - everyone loves having her with us. Your recognition of our team's commitment is greatly appreciated. We understand that the move-in process is often a difficult one and make every effort to tailor this to each member at Loveday.

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Review of
Loveday Kensington
from K N (Daughter of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

My 83 year old mum was recovering from surgery. I was her primary caregiver. I had to travel for 2 weeks and I am glad I chose Loveday Kensington. She felt like she had gone on a spa holiday. A place where all her needs were attended to with a lot of recreational activities to keep her active. Thank

you so much to everyone.

Reply from Victoria Radmore, Membership Manager at Loveday Kensington

Thank you for taking the time to write a review about your mother's short stay with us at Loveday Kensington. It was a real pleasure to support you when you needed us and assist with your mother's recovery while you were away. We're so pleased to hear that she enjoyed everything Loveday has to offer, including our varied activities programme. We hope your mother is continuing to recover well at home.

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Review of
Loveday Kensington
from Kerry R (Respite Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

Very easy registration.
Extremely welcoming care-staff who go to extraordinary lengths to make sure that you are comfortable.
Very accommodating kitchen staff who cook extremely enjoyable food.
Cleaning staff are conscientious.
Most of all the lengths that every member of the staff go to establish

a personal relationship with you. I like the first name contact practice.
The activities, both at the home and in theatres, are really well thought out.

Reply from Victoria Radmore, Membership Manager at Loveday Kensington

Thank you for your kind feedback. We're so pleased to hear that you felt well looked after by our team at Loveday Kensington and enjoyed the personalised care and attention. It's great to know that the activities, meals, and overall environment added to your positive experience. We truly appreciate your thoughtful comments and look forward to welcoming you again.

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Review of
Loveday Abbey Road
from A H (Friend of Resident) published on 24 December 2024

Submitted via Website • Report

Overall Experience

I highly recommend Loveday Abbey Road to anyone who is considering a home for a loved one. It really is like a 5-star hotel in my opinion. It is immaculately kept and the staff are kind, friendly and helpful.
I feel confident that my dearest friend is kept safe and looked after to the highest standards

in every way possible.
I cannot imagine anywhere that is more special for somebody who needs special to be in.
I especially would like to mention General Manager who is exceptional and it is so obvious that all her staff respect her and are devoted to her.

Reply from Monika Jankauskaite, Head of Marketing at Loveday Abbey Road

Thank you so much for your kind words. We truly appreciate your feedback and the trust you've placed in us at Loveday Abbey Road. We always strive to go above and beyond in delivering exceptional care and hospitality, so it's wonderful to hear that our efforts are appreciated. We're also grateful for your recognition of our General Manager and the team - her leadership inspires us all, and we'll be sure to share your comments with everyone.

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Review of
Loveday Kensington
from A S (Daughter of Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience

Thank you for the wonderful care my 93-year-old father received after his stay in hospital for a broken leg. Loveday is efficiently run and the staff are professional and caring. Physio staff were expert and compassionate and put him on the road to mobility in preparation for coming home. Highly recommended.

Reply from Daisy Slavkova, Registered General Manager at Loveday Kensington

Dear Family member, thank you for your lovely feedback and kind words about the care provided for your father. Your compliment will be shared with our dedicated team and especially the physio team that assisted your loved one during his recovery stay at Loveday Kensington. Kind regards, Daisy Slavkova Registered General Manager

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Review of
Loveday Kensington
from Wendy B (Respite Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience

My husband needs care and we both needed a holiday! Loveday was the ideal venue to satisfy these needs together. I was able to go to exhibitions, theatres and films and not worry about my husband. Family who lives locally were able to visit and share in our exploration of the area. We both joined in

exercise classes and listened to in-house afternoon concerts. The care and concern for our welfare was amazing. The overall atmosphere was friendly, calm, fun and very professional. All the staff seemed to enjoy their work and had time to interact with residents whilst going about their work. It takes great organisational skills and of course, a good staff-to-resident ratio to be able to take on wide-ranging and complex tasks and make them seem easy. At the end of our stay, we were sorry to leave our adopted family who had helped fill our days with love.
Truly a five-star experience.

Reply from Daisy Slavkova, Registered General Manager at Loveday Kensington

Thank you for your time sharing your experience at Loveday Kensington. It was a pleasure to have you and your husband with us and we are glad you enjoyed a well-deserved holiday. Your compliments in regards the care and service provided will be shared with our dedicated teams. We are truly honored to be called a family as making a positive difference in people's lives - is our biggest reward. Kind regards, Daisy

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Review of
Loveday Kensington
from Byron N (Nephew of Resident) published on 30 October 2024

Submitted via Website • Report

Overall Experience

Before placing our loved one who was suffering from early-stage dementia into a care home, we visited many providers in and around the greater London area. Once we found Loveday, our search was over. There is simply no comparison to the quality of facilities and care that they have to offer. Our family

member spent 4 years in Loveday's care, and we could not be more impressed and thankful for the treatment he received. The food is excellent, the facilities are top-notch, and the staff are all very kind and professional. They seem to have very low turnover with their staff, which is wonderful for the residents to have long-term consistency with their caretakers. We received regular updates from the staff, and they were also very accommodating to assist us with having video calls at any hour of the day or night, which was very comforting for us. I have no hesitation in highly recommending Loveday's services. Your loved one will be very well cared for here.

Reply from Daisy Slavkova, Registered General Manager at Loveday Kensington

Thank you for the lovely feedback. Your kind words and compliments about the care and service provided will be shared with our dedicated team at Loveday Kensington. We are truly honoured to have had the opportunity to look after your loved one.

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Care Homes Owned by Loveday in London

Loveday Locations in London (6)

Loveday Reviews in London (33)

Loveday Belgravia

Loveday Belgravia

Loveday Belgravia

Loveday Abbey Road

Loveday Belgravia

Loveday Kensington

Loveday Abbey Road

Loveday Kensington

Loveday Kensington

Loveday Abbey Road

Loveday Abbey Road

Loveday Kensington

Loveday Abbey Road

Loveday Abbey Road

Loveday Kensington

Loveday Kensington

Loveday Abbey Road

Loveday Kensington

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