Care Homes Owned by Loveday in London

caring. My father was very well looked after with a kindness and human touch often missing elsewhere. The management, the nurses, the carers and indeed all other support staff make a real effort to get to know the residents, and their families, and to make what is a difficult time as good as it can be. They are interested in the individual and their needs, and look to make visiting family members welcome. The carers and nurses are well trained, pay attention to detail, proactive, dedicated, patient and focused. Their professional approach, obvious skill and real humanity was a great comfort. In short fabulous modern facilities with an exception team.

and the garden very beautiful. The home is bright and cheerful and very clean. The general atmosphere is very happy and positive. We are very grateful for all of it. It helps my friend remain independent in a dignified way. She enjoys trips out to places of her choice. It helps her have a rest and myself also. I would not hesitate to recommend it to anyone. The manager is very friendly and helpful and all the staff should feel very proud.

it feels more like a private home, which is very nicely decorated and well appointed with all kinds of modern features. Most importantly the quality of the care my husband receives at Loveday is of a very high standard. Carers and nurses are very well trained in understanding Dementia and caring for the residents with the disease. The staff is very caring, they show a lot of respect, attention and even affection to my husband. In every aspect Loveday is creating an experience as close to the resident's own home experience as possible. That is very valuable. When I go home I have full confidence that my husband is very well looked after. I can be at peace. That's the best part of it all

for Loveday as we had received several recommendations praising the care offered. From our first contact, through the assessment process, the admission and my wife's stay there, my wife and our family were treated with an exceptional level of kindness, understanding and compassion. The infrastructure and facilities are more like a 5* hotel than a care home and are far ahead of any other care home that I have seen (and I have seen many over the years), but it was not these that stood out for us. Rather, it was the professionalism and empathy of the staff and the level of care that they provided ,which were truly outstanding. We could not have hoped for better. Thank you Team Loveday !

The entertainment and activities provided were stimulating, especially the quizzes, and chair yoga, under the watchful eye of the responsible carers was highly beneficial. The varied and delicious food was equal to the top hotels, as was the service, and the general atmosphere was friendly and relaxing, without being patronising.
Thanks to all the team at Loveday Kensington for being so welcoming.

care. It was a no-brainer! Loveday! They arranged all the transport, a suitable room with a visitor sitting/ coffee area for us, Mum's two familiar & much loved nurses were again caring for her (and us!). She was always kept immaculate - clean, quoiffed & comfortable. It became our "home from home".
Even after the eventful early hours call, Loveday treated Mum & us with respect & dignity and helped / advised with the next steps arrangements.
Note: Loveday is affiliated with the St John & St Elisabeth hospice and they too were amazing, their specialist nurse visiting with compassion & common sense.
Loveday: We LOVE you all. With huge gratitude forever xxxx

good. The catering was of a very high standard. There was also a good selection of social activities.

Activities - N/A.

the staff are warm, and attentive without ever being intrusive. They know exactly what they are doing. I have felt totally at peace leaving him in the care of such people and he has recovered extremely well. He has also benefitted enormously from the excellent physiotherapy arranged for him and the nourishing and appetising food the chef consistently turns out.

food was delicious.

patience of the expertly trained carers never cease to amaze me. I am also most impressed with the quality and variety of events and entertainment available to residents and their visitors. I can spend a lovely afternoon listening to a very talented musician having had a superb lunch with my husband. All in all, I believe it is the best possible 'home from home' for a loved one and I give daily gratitude to Loveday.

attentive or caring, it was a huge relief to be able to leave her n such good hands. It was exactly what my mother needed to recover from surgery.

and the dining room and terrace are very pleasant.

and entertainment.
Everyone here was so kind and loving, the nursing staff were very patient with my meds. I would highly recommend Loveday for surgical post op care.

a level of care/compassion that we had hoped we would experience but in all honesty had not expected to receive anywhere. The facilities are wonderful, clean and tidy.
We would strongly recommend LoveDay. We had looked at 3-4 other homes but none of them came even close. Whilst she sadly passed away, she always said to us how happy she was here. In the desperately sad times after her passing, we did gain comfort from knowing that she was happy and comfortable in her surroundings.

and trolley and the room furnishing was ideal.
She was given regular medical support and administration of the hospital medication and guidance on various medical aspects. The food provided was excellent and prepared to precisely match the post-operative diet guidance notes. There were regular visits from various members of the medical, care and cleaning staff who were all very supportive. The bathroom was spacious and fitted with specialised facilities to provide a safe and easily accessed use for my wife's limited mobility. The staff were very friendly, supportive and sensitive to the stress of the post operative limitations. Her visitors were very warmly greeted by the reception team and were invited to have refreshments and snacks.
The high point of the whole pleasant experience was a celebratory dinner for Susan's birthday held in the delightful garden. A perfect finale to a wonderful service by Loveday.

and frequently stay to enjoy lunch or dinner with him, and the afternoon recitals given by young musicians and singers. If the time comes when I too need looking after, I can only hope that I also may move in.