Care Home Owned by Loveday in Surrey

Reply from Judy Urmossy, Relationship Partner at Loveday EsherThank you so much for your lovely words. It means a great deal to us to know your dad has settled in happily and feels at home here. We know how important it is for families to feel reassured, and hearing that our team's care and kindness have made such a difference really makes us proud.
We're so glad your dad enjoys the surroundings and activities, and that you and your brothers look forward to visiting , that's exactly the kind of atmosphere we want to create. Your recommendation is truly appreciated, and we feel honoured to be part of your dad's journey.

Reply from Georgie Wilkins, Relationship Partner at Loveday EsherDear Kevin,
Thank you so much for taking the time to share such a kind review. It really does mean a lot to all of us here at Loveday Esher.
It's been a pleasure supporting your mum following her heart procedures, and we're so pleased to see her continuing to make good progress. She's settled in well and it's lovely to see her taking part in some of the activities and engaging with life at the home.
Your comments about the team are greatly appreciated. Everyone works hard to provide the very best care and support, and knowing that it's making a difference to your mum and your family means a great deal. We'll be sure to share your message with the whole team.
Thank you again for your thoughtful feedback. We feel privileged to be caring for your mum and will continue to do everything we can to ensure she feels comfortable and well looked after during her stay.
Best regards,

Reply from Georgie Wilkins, Relationship Partner at Loveday EsherThank you so much for your lovely message. We absolutely love having your mum with us at Loveday. As one of our Founder Members, she's been part of the heart of our community from the beginning, and the kindness and warmth she brings, She's always so welcoming to new Members, and it's clear how naturally she helps people feel at home - it's just who she is.It's also been a real joy to see how well she's settled in, enjoying all the lifestyle activities, chatting with the team and other Members, and just generally making the most of each day. Her positive energy is felt throughout the home and we feel incredibly lucky to have her here with us.Thank you again for your kind words and for being part of the Loveday family - it's a pleasure to care for your mum.

Reply from Georgie Wilkins, Relationship Partner at Loveday EsherThank you so much for your lovely review. It was an absolute pleasure looking after your dad while you were away. He settled in beautifully and brought such a warm and positive energy to the residence. We weren't at all surprised that he quickly made friends and got involved in activities like Pilates and the sound bath, which he genuinely seemed to enjoy! Hearing how much brighter and more energised he felt during his stay is exactly the outcome we strive for every Member.We're so pleased that you felt confident leaving Dad in our care, We do our very best to make Loveday feel like a home from home, offering the best in care, hospitality and making every Member feel special. We're also absolutely delighted that your dad has joined our Private Members Day Club. It's a real joy to see him regularly and he is also keen to return for future respite holiday stays.