My mother is very happy at Martlet Manor.W J(Daughter of Resident/Service User)
My mother is very happy at Martlet Manor.W J(Daughter of Resident/Service User)
The purpose-built Martlet Manor care home offers permanent and respite residential and dementia care for older people in luxurious surroundings. They also offer compassionate end of life care.
Located in Haywards Heath, the home supports residents to lead an independent and fulfilling life. All care is tailored to each resident's individual needs and lifestyle choices.
The home offers residents comfortable living as well as a fulfilling lifestyle through its own café, hair...
The purpose-built Martlet Manor care home offers permanent and respite residential and dementia care for older people in luxurious surroundings. They also offer compassionate end of life care.
Located in Haywards Heath, the home supports residents to lead an independent and fulfilling life. All care is tailored to each resident's individual needs and lifestyle choices.
The home offers residents comfortable living as well as a fulfilling lifestyle through its own café, hair and beauty salon, cinema and beautiful gardens. All bedrooms have their own en-suite wet room, and are fully furnished and decorated to a high standard.
Martlet Manor is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
Contact Martlet Manor to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Martlet Manor for full pricing details and T&Cs.
Martlet Manor has a Review Score of 9.8 (9.807) out of 10, based on 26 reviews in the last 2 years.
Over all time Martlet Manor has 47 reviews.
My friend who I have LPA for was the second person to become installed at the then new care home. The first person in there was a frend of the second both called John. My friend is now in his fith year there and is now 93. he is very frail and does need constant care. The staff all like him even...
My friend who I have LPA for was the second person to become installed at the then new care home. The first person in there was a frend of the second both called John. My friend is now in his fith year there and is now 93. he is very frail and does need constant care. The staff all like him even though he can be very difficult but he is still there after all this time and it was the best place for him to be as his home was cold and wet and he had no means of looking after him. He has no living family and I am just a friend who had to take over and gain an LPA to be able to take over and make decisions on his account. He is also deaf and refuses to wear a hearing aid which dosen't help staff or me to be able to comunitcate with him so a lot of guess work takes place and with the help of his GP who does visit the care home so far we have managed to look after him and do the best we can for him. He is now warm his old house was damp and cold and very old fashioned and not at all Suitable.
Thank you for sharing your experience with us. We are pleased to hear that your friend is happy, warm and well cared for. It is lovely to know he has been part of our home for so many years. We understand that communication can sometimes be challenging, but our team always does its best to make...
Thank you for sharing your experience with us. We are pleased to hear that your friend is happy, warm and well cared for. It is lovely to know he has been part of our home for so many years. We understand that communication can sometimes be challenging, but our team always does its best to make sure he feels comfortable and supported. Thank you for your continued trust in us and for being such an important part of his life.
My husband has now been in MM for a month and although his cognitive abilities continue to decline he is physically more robust than he was on arrival. He loves the food, which is amazing, for which I am grateful as it was hard to persuade him to eat at home. Although the first few days were as...
My husband has now been in MM for a month and although his cognitive abilities continue to decline he is physically more robust than he was on arrival. He loves the food, which is amazing, for which I am grateful as it was hard to persuade him to eat at home. Although the first few days were as difficult as expected he has settled in extremely well and is now content to be there. I must attribute this to the amazing staff and the atmosphere of family which they create. He loves 'going for a coffee' in the onsite cafe. The facilities are excellent the staff warm and friendly, the whole atmosphere welcoming and inclusive. The MM family have made what was a difficult decision much easier to come to terms with.
We understand that making the decision to move a loved one into care...
Thank you so much for taking the time to share such a lovely review. We are delighted to hear that your husband has settled in so well and is enjoying life at Martlet Manor, especially his trips to the onsite cafe and our food!Thank you for trusting us to care for your husband. It is a privilege to have him as part of the Martlet Manor family.
Caring help and time were given to dad, myself and my brother to settle dad into the home. We were able to take furniture...
I can't speak highly enough of the sensitivity that all the staff showed from giving us flowers to making tea (&cakes) when we returned from the funeral. I have every confidence that dad is in the best place.
It means a great deal to know that your dad has settled...
Thank you so much for taking the time to share such a heartfelt review of Martlet Manor. We are truly sorry for the loss of your brother and are grateful that you shared how our team supported you and your family during such a difficult time.Your kind words about our team’s care, compassion and sensitivity are greatly appreciated and will be shared with everyone. Thank you for placing your trust in us to care for your dad. It is a privilege to have him as part of the Martlet Manor family.
Everyone we spoke to were welcoming & answered our many questions on a whole...
Not wanting to join in with activities initially has been overcome, but the staff are always attentive & will encourage participation but not force the situation
Thank you for taking the time to share your experience of Martlet Manor. We’re so pleased to hear that your wife has settled in well and that our team’s patience, kindness and understanding have helped her feel comfortable in her new surroundings. Supporting each resident as an individual,...
Thank you for taking the time to share your experience of Martlet Manor. We’re so pleased to hear that your wife has settled in well and that our team’s patience, kindness and understanding have helped her feel comfortable in her new surroundings. Supporting each resident as an individual, respecting their preferences and encouraging them at their own pace is so important to us. It’s lovely to hear that she is enjoying her meals and becoming more involved in activities. We also appreciate the trust you have placed in us to care for your wife, and we will be sure to share your kind feedback with the team.
I...
Lots of activities are organised for the residents as well which I think is very important, be that light hearted entertainment, days out, quizzes, talks, films
Thank you for your lovely review of Martlet Manor. We’re delighted to hear that you find the home welcoming and that you appreciate the comfortable communal spaces and dining room. It’s wonderful to know that our team’s dedication and care shines through, and that you value the variety of...
Thank you for your lovely review of Martlet Manor. We’re delighted to hear that you find the home welcoming and that you appreciate the comfortable communal spaces and dining room. It’s wonderful to know that our team’s dedication and care shines through, and that you value the variety of activities we offer. We believe that keeping residents engaged, entertained and socially connected is an important part of their wellbeing. Your kind feedback means a great deal to our team, and thank you for taking the time to share your experience.
I just wish my mother would take advantage of all the lovely facilities and activities. She can't be coaxed out of her room, unless sometimes when I am there. I...
Thank you
We understand how...
Thank you for taking the time to share your feedback and for your kind comments about our home and team. We are delighted to hear that you feel your mother is in a caring environment that meets her needs and that you have found our staff to be helpful and compassionate.Thank you also for bringing your concerns regarding food left in her room and the presentation of her bed to our attention. We appreciate this feedback and will remind the team to remain vigilant in checking bedrooms regularly and to ensure bedding is maintained to the high standards we expect.
Dad hasn't been with Martlet Manor long, but the level of care and overall experience has been close to magic ever since he arrived. His first few days were difficult for him, but the love and support he received from staff and management was unwavering and professional. I'm deeply impressed by the...
He and I love the shared experience of dinners - it brings him so much happiness.
Thank you so much for your beautiful and heartfelt review. It means the world to us to hear how well Dad has settled into Martlet Manor and how much of a positive difference he is experiencing. We absolutely love having him with us, and it’s such a joy to see him thriving, enjoying his meals, and...
Thank you so much for your beautiful and heartfelt review. It means the world to us to hear how well Dad has settled into Martlet Manor and how much of a positive difference he is experiencing. We absolutely love having him with us, and it’s such a joy to see him thriving, enjoying his meals, and sharing those special dinner moments with you. Our team is so pleased to have been able to support Dad, you, and your mum during this transition, and we’re incredibly grateful for your kind words and trust in us. We look forward to making many more happy memories together as part of the Martlet Manor family!
I was brought to Martlet Manor by ambulance after 2 weeks in Hospital. All the staff looked after me with exceptional care and kindness. The food was excellent. Facilities and room were super
I was brought to Martlet Manor by ambulance after 2 weeks in Hospital. All the staff looked after me with exceptional care and kindness. The food was excellent. Facilities and room were super
It means a great deal to know that our team's care and kindness made a positive difference to your recovery. We're also pleased you...
Dear AndrewRose
Mom moved into Martlet Manor in February . She went in for respite care and was so happy - wanted to stay. Staff were and are extremely accommodating. Rose organised the transition from Respite cate to Permanent which was seamless and she is incredibly efficient. In addition Rose had recently gone...
Mom moved into Martlet Manor in February . She went in for respite care and was so happy - wanted to stay. Staff were and are extremely accommodating. Rose organised the transition from Respite cate to Permanent which was seamless and she is incredibly efficient. In addition Rose had recently gone over and above expectations in a clothing issue for Mom Thank you
Harry Amy Lorraine Rose Suzanne and especially the amazing staff on the Dementia floor make mom's life so happy. all are incredible - the care joy and friendship they bring certainly makes me realise this is the best place for mom. I live abroad so to know that mom is safe and secure is wonderful for us both - mom and I.
Thank you all from a very grateful daughter ( Georgina) for all the care and dedication.
It has been a privilege to support both you and your mum throughout her journey with us. I'm so pleased that we could make the transition from respite to permanent care as smooth as...
Dear Georgina,Rose
Martlet Manor is a modern well managed care home that is ideal for the elderly. Alway found staff to be kind and considerate. Maybe needs a recliner chair (without rocker).
Martlet Manor is a modern well managed care home that is ideal for the elderly. Alway found staff to be kind and considerate. Maybe needs a recliner chair (without rocker).
We are delighted you find the staff to be kind and considerate...
Thank you very much for taking the time to leave us feedback about your experience.Thank you again
Martlet Manor is very clean and friendly. Staff are very approachable. Nice coffee area. My mother is very happy at Martlet Manor.
Martlet Manor is very clean and friendly. Staff are very approachable. Nice coffee area. My mother is very happy at Martlet Manor.
Thank you for taking the time to share your feedback. We are delighted to hear that your mother is happy at Martlet Manor and that you have found our home to be clean, friendly and welcoming. Our team works hard to create a comfortable environment for residents and their families, so it's wonderful...
Thank you for taking the time to share your feedback. We are delighted to hear that your mother is happy at Martlet Manor and that you have found our home to be clean, friendly and welcoming. Our team works hard to create a comfortable environment for residents and their families, so it's wonderful to know that our approachable staff and coffee area have contributed positively to your experience. Thank you again for your kind words and for trusting us with your mother's care.Kind regards, The Martlet Manor Team
I was immediately at ease with the facility, friendliness of the staff, safe in the knowledge that...
Sincere thanks, premium service all the way, home from home.
It is lovely to know that our team helped you feel at ease and provided the support needed throughout her stay. Your comments about the...
Thank you for your kind review. We are so pleased to hear that your mother had a positive experience with us during her respite stay and was able to recover well.We really appreciate your feedback and wish your mother all the best in her recovery.
My mother went into Martlet on Respite contract in Dec 25 straight from hospital - it was a very last minute had to do situation- The circumstances were more challenging for us as a family as my two brothers and I live in different parts of the world and we did not have time to visit any other...
My mother went into Martlet on Respite contract in Dec 25 straight from hospital - it was a very last minute had to do situation- The circumstances were more challenging for us as a family as my two brothers and I live in different parts of the world and we did not have time to visit any other homes to draw comparison so it was a bit of have to wait and see how things go. Well we could not have asked for more and definitely struck lucky not only with the home having a lovely room available for mum but the staff also being exceptional- Rose Amy James Alex Seb Lorraine Liz have all been wonderful & removed any concerns or worry that we have had. The best thing though is mum who became a permanent resident in January is better in herself & extremely happy in living at MM which she describes being like a cruise ship . She is at the early stages of dementia & becoming more forgetful but knowing that she is in a safe place & being so well looked after gives us enormous peace of mind
Thank you for your thoughtful review. We are so pleased to hear that your mother has settled well at Martlet Manor and is happy in her new home.
It is wonderful to know that our team has been able to support her and provide reassurance to your family, especially during what we understand was a...
Thank you for your thoughtful review. We are so pleased to hear that your mother has settled well at Martlet Manor and is happy in her new home.
It is wonderful to know that our team has been able to support her and provide reassurance to your family, especially during what we understand was a challenging time. Your kind comments about the staff and the care provided mean a great deal, and we will be sure to share them with the team.
We are especially glad to hear she feels safe, well cared for, and content, and we very much enjoy having her as part of our home.
Martlet Manor is a very welcoming environment. The staff are motivated, friendly & engaging.
Martlet Manor is a very welcoming environment. The staff are motivated, friendly & engaging.
Thank you for your kind review. We are delighted to hear that you find Martlet Manor to be a welcoming environment. Your comments about our friendly and engaging team mean a great deal to us, and we will be sure to share them with the staff.
Mum was in for a two week respite and found she was happy and welcomed. She told me she has plenty of people chatting with her and that there were so many things to do that time flew by and her holiday was over before she realised it.
Mum was in for a two week respite and found she was happy and welcomed. She told me she has plenty of people chatting with her and that there were so many things to do that time flew by and her holiday was over before she realised it.
Thank you for your lovely review. We are delighted to hear that your mum felt so happy, welcomed, and well supported during her respite stay with us. It is wonderful to know she enjoyed the companionship, activities, and friendly atmosphere. We truly appreciate your kind feedback and look forward to welcoming your mum back again in the future.
My wife has been resident at Martlet Manor for almost a year having arrived from hospital in a pitiful state, barely able to stand. Within days she regained her confidence and balance. I have throughout been most impressed by the ongoing care shown by all members of staff; they are constantly...
My wife has been resident at Martlet Manor for almost a year having arrived from hospital in a pitiful state, barely able to stand. Within days she regained her confidence and balance. I have throughout been most impressed by the ongoing care shown by all members of staff; they are constantly cheerful and attentive. The environment in the home is cosy, clean and welcoming. Both my sons agree with this assessment.
Thank you for your kind review. We are so pleased to hear about your wife’s wonderful progress since joining us, seeing her regain her confidence and balance is a testament to why we do what we do.
I will be sure to share your lovely comments with the whole team, as they take great...
Dear Peter,Thank you for your kind review. We are so pleased to hear about your wife’s wonderful progress since joining us, seeing her regain her confidence and balance is a testament to why we do what we do.
I will be sure to share your lovely comments with the whole team, as they take great pride in maintaining a cheerful and attentive atmosphere. We also appreciate your feedback regarding our activities, as we are always looking for ways to improve.
Kind Regards,Rose
My partner has been a resident for just over 6 months and after some initial hiccups she has now settled in very well and any concerns are swiftly dealt with and she receives excellent attention from the staff. All staff are very friendly and supportive and I have no concerns going forward.
My partner has been a resident for just over 6 months and after some initial hiccups she has now settled in very well and any concerns are swiftly dealt with and she receives excellent attention from the staff. All staff are very friendly and supportive and I have no concerns going forward.
Thank you for your kind feedback. We’re pleased to hear your partner has settled in well and that any concerns have been addressed promptly. It means a lot to know you feel confident in the care and support provided by our team. Your comments will be shared with everyone. Thank you again for your trust.
Martlet...
The management are always on hand to listen to relatives enquiries and were always so helpful.
It’s wonderful to know she enjoyed the social side of life here, from meals and chats to time in the caf©, and that our team could support her with kindness and...
Thank you so much for your lovely feedback. We’re delighted to hear that your mother-in-law felt safe, comfortable, and at home with us.Thank you again for your support—it truly means a lot.
My father is a resident in MM. After having had 2 strokes and a stay in hospital, he was unable to live independently any longer. He joined Martlet Manor's community in May 2025 and was made to feel welcome straight away. MM is a lovely care home and dad is taken care of so well. The Carers and...
My father is a resident in MM. After having had 2 strokes and a stay in hospital, he was unable to live independently any longer. He joined Martlet Manor's community in May 2025 and was made to feel welcome straight away. MM is a lovely care home and dad is taken care of so well. The Carers and staff are so kind and helpful and nothing is ever too much trouble. Both communal areas and dad's room are well catered for and very clean. Dad does lots of activities both in MM and trips out in their mini bus to garden center's / museums etc. My family and I could not be more pleased with the care dad receives and the kindness he is shown by all who work at MM. Thank you.
Our team works hard to create a warm, caring...
Thank you for taking the time to share such kind feedback about your father's experience at Martlet Manor. We are delighted to hear that he was made to feel welcome and that both he and your family were pleased with the care and support he received.Your thoughtful comments mean a great deal to the whole team, and we are grateful that you chose to share your experience. Thank you again for your kind words.
We found MM after my mum had a terrible fall and had to have a long stay in hospital which resulted in her not being able to stay at home.It was a traumatic time for us but the team at MM were a huge support to us all constantly.I can't explain how amazing everyone was, we became so close with them...
We found MM after my mum had a terrible fall and had to have a long stay in hospital which resulted in her not being able to stay at home.It was a traumatic time for us but the team at MM were a huge support to us all constantly.I can't explain how amazing everyone was, we became so close with them and mum in a short time. They kept in touch constantly with any issues with mum,we visited every day and many times I just cried and they sat and talked to me.The food and the cleanliness were first class and the laundry worked well.There was a cafe downstairs when we needed a break, everything was thought of, it is quite a new building so nothing looked tired, it was decorated beautifully. My mum passed away there in May after 7 months she was 96.The team at MM were outstanding in every area, they had unending empathy under very difficult circumstances.Being in mums room quietly with her towards the end knowing they were outside the door to for support meant everything and always will.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I’ve worked in care for nearly two decades. I started out as a Care Assistant, but have been in management roles for nearly ten years. I joined Care...
I’ve worked in care for nearly two decades. I started out as a Care Assistant, but have been in management roles for nearly ten years. I joined Care UK because I was keen to find a new challenge. I’d been hearing a lot about the company, and I liked the look and feel of the home when I first looked around.
In my role, it’s important to listen to and support your team, residents and family members. You need to be proactive and think outside the box. I enjoy helping the team to progress in their careers while ensuring that they’re delivering the best quality care. Above all, I believe that Marlet Manor is going great things and has huge potential thanks to our brilliant, hard-working team.
The care home lists weekly fees per person from £1,961 for residential care (respite from £2,206) and from £2,056 for residential dementia care (respite from £2,313). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 72 Single Rooms.
Bar/Café is one of the Facilities & Services.
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Martlet Manor to verify any information. View our terms and conditions. Martlet Manor has an Enhanced Service -what an Enhanced Service includes.