Martlet Manor

I was brought to Martlet Manor by ambulance after 2 weeks in Hospital. All the staff looked after me with exceptional care and kindness. The food was excellent. Facilities and room were super

Mom moved into Martlet Manor in February . She went in for respite care and was so happy - wanted to stay. Staff were and are extremely accommodating. Rose organised the transition from Respite cate to Permanent which was seamless and she is incredibly efficient. In addition Rose had recently gone over and above expectations in a clothing issue for Mom Thank you

Harry Amy Lorraine Rose Suzanne and especially the amazing staff on the Dementia floor make mom's life so happy. all are incredible - the care joy and friendship they bring certainly makes me realise this is the best place for mom. I live abroad so to know that mom is safe and secure is wonderful for us both - mom and I.

Thank you all from a very grateful daughter ( Georgina) for all the care and dedication.

Martlet Manor is a modern well managed care home that is ideal for the elderly. Alway found staff to be kind and considerate. Maybe needs a recliner chair (without rocker).

Martlet Manor is very clean and friendly. Staff are very approachable. Nice coffee area. My mother is very happy at Martlet Manor.

Sincere thanks, premium service all the way, home from home.

My mother went into Martlet on Respite contract in Dec 25 straight from hospital - it was a very last minute had to do situation- The circumstances were more challenging for us as a family as my two brothers and I live in different parts of the world and we did not have time to visit any other homes to draw comparison so it was a bit of have to wait and see how things go. Well we could not have asked for more and definitely struck lucky not only with the home having a lovely room available for mum but the staff also being exceptional- Rose Amy James Alex Seb Lorraine Liz have all been wonderful & removed any concerns or worry that we have had. The best thing though is mum who became a permanent resident in January is better in herself & extremely happy in living at MM which she describes being like a cruise ship . She is at the early stages of dementia & becoming more forgetful but knowing that she is in a safe place & being so well looked after gives us enormous peace of mind

Martlet Manor is a very welcoming environment. The staff are motivated, friendly & engaging.

Mum was in for a two week respite and found she was happy and welcomed. She told me she has plenty of people chatting with her and that there were so many things to do that time flew by and her holiday was over before she realised it.

My wife has been resident at Martlet Manor for almost a year having arrived from hospital in a pitiful state, barely able to stand. Within days she regained her confidence and balance. I have throughout been most impressed by the ongoing care shown by all members of staff; they are constantly cheerful and attentive. The environment in the home is cosy, clean and welcoming. Both my sons agree with this assessment.

My partner has been a resident for just over 6 months and after some initial hiccups she has now settled in very well and any concerns are swiftly dealt with and she receives excellent attention from the staff. All staff are very friendly and supportive and I have no concerns going forward.

The management are always on hand to listen to relatives enquiries and were always so helpful.

My father is a resident in MM. After having had 2 strokes and a stay in hospital, he was unable to live independently any longer. He joined Martlet Manor's community in May 2025 and was made to feel welcome straight away. MM is a lovely care home and dad is taken care of so well. The Carers and staff are so kind and helpful and nothing is ever too much trouble. Both communal areas and dad's room are well catered for and very clean. Dad does lots of activities both in MM and trips out in their mini bus to garden center's / museums etc. My family and I could not be more pleased with the care dad receives and the kindness he is shown by all who work at MM. Thank you.

We found MM after my mum had a terrible fall and had to have a long stay in hospital which resulted in her not being able to stay at home.It was a traumatic time for us but the team at MM were a huge support to us all constantly.I can't explain how amazing everyone was, we became so close with them and mum in a short time. They kept in touch constantly with any issues with mum,we visited every day and many times I just cried and they sat and talked to me.The food and the cleanliness were first class and the laundry worked well.There was a cafe downstairs when we needed a break, everything was thought of, it is quite a new building so nothing looked tired, it was decorated beautifully. My mum passed away there in May after 7 months she was 96.The team at MM were outstanding in every area, they had unending empathy under very difficult circumstances.Being in mums room quietly with her towards the end knowing they were outside the door to for support meant everything and always will.

My mother stayed ar Martlet Manor for two weeks respite care. All the staff who cared for her are excellent in every respect - kind, considerate, attentive and professional. Her room was spacious and well furnished with a fully equipped en-suite toilet and shower. I knew that my mother was in safe, well-caring hands.

Lovely home with caring and very friendly staff. Meals good and rooms so clean and good size. Been treated with dignity and care.

I had fractured my ankle and was in rehab in the hospital. I was receiving physio, but only 3 times per week and only for 10 minutes per session. My fitness was not impressive and was unlikely to improve anytime soon. My husband approached Martlet Manor, and they agreed I could move there and receive intensive physiotherapy. Within 2 weeks, I was fit enough to return home. I would like to thank all at Martlet Manor and especially the physio.

On excellent experience of respite care. All staff bent over backwards to be helpful. Kindness and flexibility were key.

As a family we feel that we were very lucky to find Martletts and wish this resource was a available for all people who need a care service.

In July, a friend took us to Martlet Manor to have Sunday lunch with her husband, a resident there. From as soon as we entered the home, we were impressed by the helpful, friendly and courteous way in which our friend was treated by all the staff in the rooms, corridors and lifts. Once we had met with her husband, we could see that he was being well cared for and was content in his room. We were particularly impressed by one young male member of staff who was so imaginatively trying to coax our friend to walk again. Lunch was very good food and the serving staff in the dining room worked very hard between themselves to create a buoyant and cheerful atmosphere, a sense that Sunday lunch was an occasion to enjoy. Our visit was a pleasure.

We will miss our visits.