Miller House Care Home

Building 5, 77 Oldham Road, Shaw, Oldham OL2 8SP
Review Us
6.7 2 Reviews
  • Miller House Care Home, Oldham
Miller House Care Home in Shaw, Oldham provides residential care for older people in a safe, modern, and comfortable environment. Ideally located in the heart of Shaw, the home supports residents with a range of needs, including dementia and age-related conditions, delivering personalised care that promotes dignity, independence, and wellbeing. The home features well-appointed bedrooms, welcoming communal spaces, and a structured programme of activities designed to encourage social engagement and enhance quality of life. With a dedicated team of experienced and compassionate staff, Miller House offers reliable, person-centred care, making it a trusted choice for families seeking residential care in Oldham and the surrounding areas.
Show Miller House Care Home on the Map

Care Provided by Miller House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1302 – £1318
  • Self-Funded Residential Dementia Care: £1302 – £1318
  • RESPITE Self-Funded Residential Care: £1562 – £1581
  • RESPITE Self-Funded Residential Dementia Care: £1562 – £1581

Fees include: personal care, meals, and laundry services.


Additional services available at extra cost may include:


Hairdressing
Chiropody
Dentistry
Newspapers
Transportation to external appointments
Staff escorts for external appointments


Specialist or additional dietary requirements and food requests outside of the standard menu may incur an additional charge.

The price(s) shown are provided by the care home. Contact Miller House Care Home for full pricing details and T&Cs.

Contact Miller House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Miller House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Katie Romero-Bennett (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (30)

Visiting

  • Visitors are warmly welcomed and encouraged to spend quality time with residents. Visiting is flexible to suit individual routines, with the home aiming to accommodate family and friends throughout the day. Visitors are asked to be mindful of residents’ privacy, mealtimes, and care routines. Advance notice for larger groups or special visits is appreciated to ensure the best possible experience for everyone.

Parking

  • On-site parking is available for visitors, with additional parking options nearby. The home is easily accessible by car, and efforts are made to ensure convenient access for those with mobility needs. Visitors are encouraged to park considerately and follow any on-site guidance.

Miller House Care Home Reviews (2)

6.7

Miller House Care Home has a Review Score of 6.7 (6.709) out of 10, based on 2 reviews in the last 2 years.
Over all time Miller House Care Home has 2 reviews.

Overall Experience
  • 1
  • 0
  • 0
  • 1
  • 0
Date Published
  • 2
  • 0
  • 0
  • 2
  • 0
Reviewer Connection to Miller House Care Home
  • 1
  • 1
Total of 2, showing 1-2
Review from S L (Son of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent 12 months at Shaw/Miller Houses. During that time, the staff was always helpful, kind, and courteous. They provided dignity and professional care to my Mum who suffered from dementia.
She passed away in the care home with me and my family present. The team was amazing. The entire time
of her passing and beyond.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley G (Daughter of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
To start on a positive: My mum's room is clean, although when I visit I attend with wipes and wipe over surfaces. Miller House has a few lovely staff. I witnessed recently only one member of staff being on duty/shift at 6pm. This was a horrific visit with my mum as I was very aware of the other 16/17
residents in the lounge left to their own devices. Having walked the corridors to find a carer/senior carer, I then found the staff member that was on duty. Yes I did express my views on the current situation. I was greeted with Yes I'm the only person on duty... scheduled staff have rang in sick and Bloomcare have cut staff hours!
Bloomcare at this point made it my issue! I am addressing this issue directly with Care Quality Commission/Adult Social Care. Yes ShawSide have attempted to contact me, I wasn't able to take the call. The manager works 9/5 like me. Bloomcare have a lot of work to do with staff that display openly they don't want to be there!
Reply from Yvonne Burutsa, General Manager Shawside at Miller House Care HomeWe are sorry that your experience of our service was not positive on this occasion. Please note that the majority of the care we provide is behind closed doors and this can give an impression of staff shortages. We are a regulated service and fully understand our legal responsibility to keep the vulnerable people in our care safe by ensuring safe staffing levels. Thank you for your feedback and your compliment about our care team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 6.7 (6.709)

Overview of Review Score

The Review Score of 6.7 (6.709) out of 10 for Miller House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.5 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.542 for Miller House Care Home is calculated as follows: ( (7 Excellents x 5) + (8 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 24 Ratings = 3.542
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.167 Points relating to the number of positive Reviews for Miller House Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 1 Positive Reviews ÷ 6 = 0.167
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jan 2026

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Katie

Katie Romero-Bennett

Job Title: Registered Manager Joined: 2025

Hi, I'm Katie Romero-Bennett, Unit Manager at Miller House. I began my role at Miller House in September 2025 and have thoroughly enjoyed my journey so far. Since starting, I have continued to develop and strengthen my skills and knowledge within the role.


I am a qualified nurse, having trained at Salford University in 2008. I started my nursing career at Salford Royal Foundation Trust, working on the Cardiology unit for seven years before moving to the high dependency unit, where I spent a further five years.


After this, I progressed into management roles in care homes and have gained valuable experience working closely with CQC and supporting homes in challenging periods.


I am deeply committed to delivering high-quality care and building strong relationships with residents and their families. I look forward to welcoming you to Miller House.

Frequently Asked Questions about Miller House Care Home

What types of Care is Miller House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Miller House Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Miller House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Miller House Care Home to the centre of Oldham?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Miller House Care Home to verify any information. View our terms and conditions. Miller House Care Home has an Enhanced Service - more info.