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New Lodge Residential Home

Rowntree Lodge, Haxby Road, New Earswick, York, North Yorkshire YO32 4AA
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New Lodge Residential Home, York
New Lodge Residential Home, York
New Lodge Residential Home, York

The state-of-the-art New Lodge residential care home offers 45 individual care suites, all of which have lift access. Each suite has a spacious private bed sitting room with level access wet room ensuite bathrooms and storage. There is personalised support available 24 hours a day and each care suite is connected to a dedicated call care system.

The care home is bright and airy and is beautifully decorated throughout. Residents have...  

Care Provided by New Lodge Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact New Lodge Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lucy Atkinson(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Single Rooms with ensuite Wet Room (45)

New Lodge Residential Home Reviews (22)

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9.0

New Lodge Residential Home has a Review Score of 9.0 (8.956) out of 10, based on 5 reviews in the last 2 years. Over all time New Lodge Residential Home has 22 reviews.

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Review from G B (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience

Mum has been a resident for the past 17 months, and during that time the staff have consistently been caring, kind and attentive. They take time to interact with her whenever possible, which we really appreciate. The home itself is purpose built, well maintained and has a welcoming atmosphere. There is a varied programme of activities and mum is always encouraged to take part at her own pace. Visitors are made to feel very welcome at all times. The afternoon tea arranged for mum's birthday was particularly thoughtful and lovely touch, and it made the day feel extra special for both mum and our family.

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Review from B B (Son of Resident) published on 20 October 2025 Submitted via Website
Overall Experience

My mum has been a resident in New Lodge for a number of years, She has been supported throughout this period by kind, compassionate and caring staff. The cleaning and laundry staff do an excellent job keeping my mums room and clothes clean. The staff that provide the care for my Mum are really good with her and treat her with respect maintain her dignity at all times. The management staff have been very supportive and kept me informed about the details of my mums care. The activities provided by the care home for the residents are first rate.

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Review from M R (Husband of Resident) published on 14 October 2025 Submitted via Postal Card
Overall Experience

My wife is well looked after by caring and compassionate staff. She has a comfortable room overlooking the garden, which is kept clean and tidy. Her medication is administered in a kind and friendly way. The caring staff are particularly good and interact with her whenever they can. The activities coordinator tries to ensure that my wife joins in whenever she can.

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Review from Jane C (Daughter of Resident) published on 7 October 2025 Submitted via Website
Overall Experience
Couldn't be bettered.
I have nothing but praise for New Lodge and the staff therein.
My mum has been there for over 12 months and they look after her really well.

Her room is lovely looking over gardens too

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Review from Jane C (Daughter of Resident) published on 10 March 2025 Submitted via Postal Card
Overall Experience

Fantastic loving care in beautiful surroundings. My mum moved here a few months ago and I cannot fault new lodge. The staff are friendly and attentive. It is the perfect home from home.

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Review from G D (Daughter of Resident) published on 16 July 2024 Submitted via Postal Card
Overall Experience

Excellent care is offered to my mum. The staff is always friendly and approachable treating Mum with dignity and respect. A lot of thought has been put into the layout of the building offering many areas to sit, share activities, walk around the garden and maintain as much independence as possible.

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Review from N F (Sister of Resident) published on 10 July 2024 Submitted via Postal Card
Overall Experience

My brother is very happy with all staff. We found everyone very helpful and cheerful. He is getting better at joining in with people. Overall he is good.

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Review from M D (Son of Resident) published on 26 February 2024 Submitted via Postal Card
Overall Experience
We are very pleased with how Mother settled in and how quickly issues are dealt with, both medical and social.

It is a very caring and loving environment which is exactly what we wanted for Mother. The facilities and staff are excellent.

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Review from Anne G (Daughter of Resident) published on 23 February 2024 Submitted via Postal Card
Overall Experience

When looking for a care home for my mother I visited six care homes in York but only New Lodge gave me a great feeling of relief as I walked in as it felt more like a home than an institution. The feeling was due to many factors, including the friendly welcoming interested staff, the light airy open design of the building and the lovely gardens. Mum had always said she wouldn't go into a care home but after protests on the first day, the next morning she was happily interacting with the staff and residents and enjoyed her meals and a walk in the garden. She has now settled well and continues to blossom as a result of the care New Lodge and its staff provide. She is and looks much healthier, talks and laughs more, walks and sleeps better and enjoys being with her new friends and taking part in activities with them. Moving to New Lodge was definitely the right choice.

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Review from E J (Daughter of Resident) published on 19 February 2024 Submitted via Postal Card
Overall Experience

Dad moved to New Lodge a week and a half ago, from a care home in Sussex. He moved here to be near family. All the staff are so kind and caring, and have made Dad (and us as a family) feel very welcome. Excellent first impression!

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Review from C W (Daughter of Resident) published on 19 February 2024 Submitted via Postal Card
Overall Experience
Mum has been a resident at Rowntree Lodge since December 2021. Initially, she struggled to settle and adjust to the different way of living. The staff were (and remain) so very kind, caring and supportive and worked hard to ease the transition.
Mum has a lovely, generously sized light, well-equipped room and soon it became home. The home is extremely well maintained and is kept spotlessly clean. The standard of care is very high and I feel confident that Mum is safe and well cared for.
There are a good range of activities on offer and the Activities Co-ordinator works tirelessly to produce a programme which offers something for everyone. Staff are always available for a chat and keep me informed of any changes. Mum's visitors often comment on the friendliness of the care team who offer a consistent warm welcome.

Rowntree Lodge has a lovely, large, accessible garden which we take advantage of in the warmer months. There is a short covered walkway to the Folk Hall if a change of scene, tea with cake, or access to a post office is needed.

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Review from J H (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card
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My mum has settled into New Lodge well. the staff always treat Mum with respect and there is a constant supply of cups of tea!

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Review from L S (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience
The care and compassion of the whole staff team is outstanding.
The premises are beautiful inside and out and very well maintained with high standard of care, to ensure it remains clean.

My father could not wish for better care. Thank you.

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Review from Molly C (Resident / Service User) published on 26 January 2024 Submitted via Postal Card
Overall Experience

All the staff are so helpful and kind (very fond of all the helpers).

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Review from D H (Daughter of Resident) published on 26 January 2024 Submitted via Postal Card
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Used security doorbell to gain entrance which is great for security of residents. The door is always opened promptly by friendly staff usually from the office. Offered tea to have in Mum's room which is more homely. Found Mum sitting in a chair watching TV which she chose over the general TV room as not too well with neck pain. I provided incontinence pads as the order was not due for another month or so. Staff busy with duties and the doctor is onsite for checks as required. Left when it was lunchtime. Thank you all.

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Review from D W (Daughter of Resident) published on 26 January 2024 Submitted via Postal Card
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Mum has received outstanding care since being admitted. It has made my life easier knowing I am at peace of mind that she is being looked after so well. They treat her like part of the family and always make time for one-to-one sessions with her. She gets spoilt when it is her turn to be president of the day. Every day of the week there is a full activity planner for everyone to join in. The staff are so supportive and always keep me updated on any concerns arising.

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Review from D W (Son of Resident) published on 24 January 2024 Submitted via Website
Overall Experience

The care team are very good with my mum, always ensuring that she has received all that she needs and not rushing her, even though there are often multiple demands on their time. As Mum spends almost all of her time in her room, the carers are also very good about 'popping in', when they can, just for a chat to give her more social contact.

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Review from Diana H (Sister of Resident) published on 7 January 2022 Submitted via Postal Card
Overall Experience

My sister is being very well looked after. The staff are very kind, and the care home is a lovely place.

Reply from Lucy Atkinson, Registered Manager at New Lodge Residential Home

Thank you so much for your very positive review of our staffing and facilities. We do our best to ensure that all our residents (and employees) are treated with the highest standards of care and respect.

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Review from D W (Daughter of Resident) published on 16 December 2021 Submitted via Website
Overall Experience

Every time I visit my Mum her face tells me how happy, content, cared for she is. I haven't got any worries or concerns just peace of mind that Mum has excellent 24 hour care. All the staff do an excellent, amazing job and treat every resident as if they were a member of their own family.

Reply from Lucy Atkinson, Registered Manager at New Lodge Residential Home

Thank you so much for your marvellous review of our staff and our care home. The carers do their very best to offer the highest standard of care and assistance while maintaining the family feel of New Lodge. Your review will really encourage them to continue to do their very best.

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Review from Dorothy C (Sister of Resident) published on 15 December 2021 Submitted via Postal Card
Overall Experience

Everyone I meet on my visits has been very friendly and helpful.

Reply from Lucy Atkinson, Registered Manager at New Lodge Residential Home

I am so pleased you have noticed that my team is so friendly and helpful. We do our very best to make sure that every visit by a relative is a happy and relaxed occasion, especially when it has been so difficult to arrange visits thanks to Covid.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 August 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

Accreditations

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Frequently Asked Questions about New Lodge Residential Home

What types of Care is New Lodge Residential Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does New Lodge Residential Home have?

There are 45 Single Rooms.

What are the Facilities & Services at New Lodge Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is New Lodge Residential Home to the centre of York?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Lodge Residential Home to verify any information. View our terms and conditions. New Lodge Residential Home has an Enhanced Service -more info.