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Oakeshott House has a Review Score of 9.6 (9.593) out of 10, based on 13 reviews in the last 2 years. Over all time Oakeshott House has 34 reviews.
Review from J D (Brother of Resident) published on 19 June 2025
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Reply from Olivia Gomez, Business Development Team at Oakeshott House
Thank you so much for your kind and thoughtful words. We are deeply sorry for your loss, and we are honoured to have been able to care for your brother during his time at Oakeshott House.At Morar Living, we are committed to providing exceptional, compassionate care in an environment where residents are treated with the utmost dignity and respect. Feedback like yours means so much to our entire team - it reinforces the values we strive to uphold every day.We are truly grateful for the trust you placed in us, and it's heartening to know that both your brother and your family felt supported and welcomed. Your message will be shared with the team at Oakeshott House, who will be touched to know their dedication has made a lasting difference.
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Review from W M (Daughter of Resident) published on 23 May 2025
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Reply from Olivia Gomez, Business Development Team at Oakeshott House
Thank you so much for your kind and thoughtful feedback.We're delighted to hear that your mother has settled in well and that you feel reassured by the care she's receiving. Creating a clean, welcoming, and supportive environment is at the heart of what we do, and it's wonderful to know that our team's dedication and compassion have made a positive difference.Your words mean a great deal to us and will be shared with the entire team - thank you again for taking the time to share your experience.
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Review from A R (Son of Resident) published on 23 May 2025
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Reply from Olivia Gomez, Business Development Team at Oakeshott House
Thank you for taking the time to share your experience.We truly appreciate your kind words about our palliative care and the team here at Oakeshott House. We understand how important it is to create a warm, welcoming, and supportive environment - and it's lovely to hear that you've found our staff to be friendly and the home to be consistently clean and well-maintained.Our team works hard to provide personalised care, comfort, and moments of joy every day. Your feedback reassures us that we're on the right track, and it means a great deal to us all.
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Review from A I (Daughter of Resident) published on 23 May 2025
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Reply from Olivia Gomez, Business Development Team at Oakeshott House
Thank you for sharing your lovely experience at the community caf at Oakeshott House.We're so pleased you and your visitors enjoyed the atmosphere, delicious scones and cakes, and had the chance to look through the photo albums - those smiling faces truly capture the heart of our community. It's wonderful to hear that your dad was able to enjoy the moment with you all, and that your guests were impressed by what Oakeshott House has to offer.We're especially glad you had a chance to connect with our Activities Co-ordinator, who works hard to create engaging and joyful experiences for our residents. Your kind words mean a great deal to the entire team and will certainly be shared with them.Thank you again for your thoughtful feedback.
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Review from T O (Son of Resident) published on 23 May 2025
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Reply from Olivia Gomez, Business Development Team at Oakeshott House
Thank you so much for taking the time to share your kind feedback.We're delighted to hear that you've had such a positive experience with Oakeshott House. Creating a welcoming, well-maintained, and homely environment is incredibly important to us, and we're pleased that the layout, dcor, and garden areas have all contributed to your parents' comfort and quality of life.It's especially heartening to know that you found our team - including our support and maintenance staff - to be caring and engaged. At Morar Living, we believe that every member of our team plays an important role in delivering compassionate, person-centred care, and your comments affirm that approach.Thank you again for your thoughtful words - they mean a great deal to all of us.
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Review from J H (Niece of Resident) published on 5 November 2024
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Reply from Gwen McKenzie, Regional Manager at Oakeshott House
Thank you for your lovely review. Reviews like this really make our day.
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Review from Robert M (Son of Resident) published on 2 May 2024
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Reply from Katrina McGrandles, Regional Manager at Oakeshott House
Thanks so much for your lovely review. We are so pleased that you and your family gave us this opportunity to care for your mum at this time and we are always here to help with anything.
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Review from I R (Sister of Resident) published on 1 May 2024
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Review from A B (Daughter of Resident) published on 1 May 2024
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Review from S B (Friend of Resident) published on 24 April 2024
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Reply from Stephen McLachlan, Sales and Marketing Executive at Oakeshott House
On behalf of the home manager and her team at Oakeshott, we would like to thank you for your kind words. The Manager and her team work very hard to ensure everyone feels safe and content In Oakeshott.
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Review from Joyce M (Daughter of Resident) published on 19 March 2024
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Reply from Stephen McLachlan, Sales and Marketing Executive at Oakeshott House
On behalf of our home manager and her team, we would like to thank you for your kind words and to add it is our pleasure and privilege to care for your mum.
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Review from Alastair B (Son of Resident) published on 7 November 2023
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Reply from Kirsty Summers, Resident Relations Manager at Oakeshott House
Thank you very much for the kind words Alastair. We will pass this message on to all of the staff at Oakeshott House.
It was both a privilege and honour to care for your mum.
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Review from Sandra K (Daughter of Resident) published on 13 September 2023
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Review from S R (Wife of Resident) published on 25 January 2023
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Reply from Manager Oakshott House, Home Manager at Oakeshott House
Thank you for your kind review. The staff will be delighted with the feedback. We look forward to welcoming you again in the future.
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Review from Angela H (Friend of Resident) published on 25 January 2023
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Reply from Manager Oakshott House, Home Manager at Oakeshott House
Thank you for your lovely review, which I will share with the team. They will be delighted with your feedback.
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Review from Stuart W (Son of Resident) published on 19 January 2023
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Reply from Kirsty Summers, Resident Relations Manager at Oakeshott House
Thank you very much for the lovely feedback, Stuart. We are delighted to hear Mum had a lovely stay at Oakeshott House, and we hope Dad is doing OK. Thank you.
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Review from Marlene C (Daughter of Resident) published on 14 December 2022
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Reply from Manager Oakshott House, Home Manager at Oakeshott House
Thank you for your kind review. We are so pleased your mum and dad have settled so well. The team will be delighted with your feedback.
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Review from Eva B (Granddaughter of Resident) published on 10 October 2022
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Reply from Manager Oakshott House, Home Manager at Oakeshott House
Thank you so much for your kind review. The team will be delighted with your feedback.
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Review from Aileen M (Daughter of Resident) published on 6 October 2022
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Reply from Manager Oakshott House, Home Manager at Oakeshott House
Thank You for your kind review. We are delighted that your mum has settled in so well. The staff will be delighted with your feedback.
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Review from Doris L (Resident) published on 16 September 2022
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Reply from Manager Oakshott House, Home Manager at Oakeshott House
Thank you for your kind review. We all know how much you enjoy living here and showing your friends around your home.
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The Review Score of 9.6 (9.593) out of 10 for Oakeshott House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.819 for Oakeshott House is calculated as follows: ( (129 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 155 Ratings = 4.819
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.774 Points relating to the number of positive Reviews for Oakeshott House is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8. 13 Positive Reviews ÷ 16.8 = 0.774
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 May 2025
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Adequate
(3) |
How good is our staff team? |
Adequate
(3) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Care Home Manager- Oakeshott House
Joined: 2023
Care Home Manager - Oakeshott House.
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