The home is excellently designed and decorated with all the facilities the residents need.Janice J(Sister-in-law of Resident/Service User)
The building, rooms, food and garden are all wonderfulS S(Son of Resident/Service User)
All the staff are very friendly and caring. They've been incredibly welcomingS S(Son of Resident/Service User)
The home is excellently designed and decorated with all the facilities the residents need.Janice J(Sister-in-law of Resident/Service User)
The building, rooms, food and garden are all wonderfulS S(Son of Resident/Service User)
All the staff are very friendly and caring. They've been incredibly welcomingS S(Son of Resident/Service User)
Pottersway House Care Home is an exceptional, newly established luxury care facility located in the picturesque village of Church Lawton, near Alsager. Designed to offer the highest standards of care, this state-of-the-art home provides 60 spacious, elegantly furnished ensuite bedrooms.
Pottersway House offers a comprehensive range of care services, including residential care, dementia care, nursing care, and respite care, ensuring that each resident receives tailored support to meet their individual...
Pottersway House Care Home is an exceptional, newly established luxury care facility located in the picturesque village of Church Lawton, near Alsager. Designed to offer the highest standards of care, this state-of-the-art home provides 60 spacious, elegantly furnished ensuite bedrooms.
Pottersway House offers a comprehensive range of care services, including residential care, dementia care, nursing care, and respite care, ensuring that each resident receives tailored support to meet their individual needs.
The home boasts a variety of premium amenities, such as a dedicated cinema room where residents can enjoy a wide selection of films in a comfortable, relaxing environment.
In addition, the beautifully landscaped private gardens offer a tranquil outdoor space for residents to unwind and connect with nature.
A robust and engaging activities programme is also in place, designed to keep residents mentally and physically active, fostering a sense of purpose and well-being. With its luxurious facilities, personalised care, and vibrant community, Pottersway House Care Home provides a warm and welcoming environment for all who call it home.
Contact Pottersway House Care Home to confirm what's included and get a personalised quote:
Pottersway House offers luxury, all-inclusive living, giving residents and their families complete peace of mind with the reassurance that everything is taken care of and included as part of daily life. This includes personal care, accommodation, personal laundry, all meals, snacks and refreshments, a varied programme of in-home activities, hairdressing, basic nail care/manicures and access to Wi-Fi.
The price(s) shown are provided by the care home. Contact Pottersway House Care Home for full pricing details and T&Cs.
Pottersway House Care Home has a Review Score of 9.9 (9.945) out of 10, based on 29 reviews in the last 2 years.
Over all time Pottersway House Care Home has 29 reviews.
As a visitor to my husband, Potters Way, is a reassuring environment: beautiful surroundings and most importantly very caring staff. They are always approachable and help with little worries/problems. The available activities are varied and stimulating. I wish we could afford more visits here....
As a visitor to my husband, Potters Way, is a reassuring environment: beautiful surroundings and most importantly very caring staff. They are always approachable and help with little worries/problems. The available activities are varied and stimulating. I wish we could afford more visits here. Thank you to all the staff.
It means a great deal to us that you feel supported by our team and that you find them approachable and helpfulthis is...
Thank you so much for your kind and thoughtful review. We are delighted to hear that you find Pottersway to be a reassuring and welcoming environment when visiting your husband.Your comment about wishing for more visits is very touching, and we are grateful for the time you and your husband spend with us. Thank you again for your kind wordsthey will be shared with the whole team, who will really appreciate them.
Lovely place. Good care. Great staff. Very welcoming. Very clean. Michelle very obliging and comforting make us feel at ease.
Lovely place. Good care. Great staff. Very welcoming. Very clean. Michelle very obliging and comforting make us feel at ease.
Your kind words about our team mean a great deal, and were especially pleased to hear that Michelle made you feel at ease and well...
Thank you so much for your lovely review. Were delighted to hear that you found the home to be welcoming, clean and that you felt reassured by the care provided.Thank you again for taking the time to share your experience. Your feedback is truly appreciated and will be shared with the whole team.
All the staff here are so caring, not just to the residents but to the families as well. The care & support that was given to...
Thank you
Thank you so much for taking the time to share such a heartfelt review. We are truly honoured that you chose Pottersway to care for your mum during such an important and emotional time.
We are deeply sorry for your loss, and it means a great deal to us to know that those precious weeks allowed...
Thank you so much for taking the time to share such a heartfelt review. We are truly honoured that you chose Pottersway to care for your mum during such an important and emotional time.
We are deeply sorry for your loss, and it means a great deal to us to know that those precious weeks allowed you to simply be family again. Supporting not only our residents but also their loved ones is at the heart of what we do, so your kind words about the care, compassion and support you received will mean so much to the whole team.
It was lovely to see you and your sisters again, and were so glad that you continue to feel comforted when visiting the home. Your gratitude and kindness are sincerely appreciated, and we will always remember your mum and your family with great fondness.
Thank you again for your touching wordsthey truly mean everything to us.
Can fault absolutely nothing. Every member of staff is delightful and appropriately attentive. A 3-week respite stay to allow me a holiday was a holiday for my mother too. She has been raving about it and looking forward to the next time.
Can fault absolutely nothing. Every member of staff is delightful and appropriately attentive. A 3-week respite stay to allow me a holiday was a holiday for my mother too. She has been raving about it and looking forward to the next time.
Thank you so much for your wonderful review. We are absolutely delighted to hear that both you and your mother had such a positive experience during her respite stay with us.
Its especially lovely to know that her time here felt like a holiday for her toothat is exactly the kind of environment...
Thank you so much for your wonderful review. We are absolutely delighted to hear that both you and your mother had such a positive experience during her respite stay with us.
Its especially lovely to know that her time here felt like a holiday for her toothat is exactly the kind of environment we strive to create. Your kind words about our team being attentive and delightful mean a great deal, and I will be sure to share your feedback with everyone.
Were so pleased that your mother is already looking forward to her next visit, and we will be very happy to welcome her back. Thank you again for taking the time to share your experience and for placing your trust in us.
I was very impressed with the home, the general layout, the decor, the cleanliness and the size of the rooms. It was like being in a hotel. There were excellent facilities and a good range of activities to cater to all the residents' interests. The staff were friendly and helpful. I can honestly...
I was very impressed with the home, the general layout, the decor, the cleanliness and the size of the rooms. It was like being in a hotel. There were excellent facilities and a good range of activities to cater to all the residents' interests. The staff were friendly and helpful. I can honestly say that it is the best care home I have ever visited.
Thank you so much for sharing your wonderful feedback. Were delighted to hear how impressed you were with the home, from the layout and dcor to the cleanliness and spacious rooms. Creating an environment that feels welcoming, comfortable and uplifting is something we take great pride in, so your...
Thank you so much for sharing your wonderful feedback. Were delighted to hear how impressed you were with the home, from the layout and dcor to the cleanliness and spacious rooms. Creating an environment that feels welcoming, comfortable and uplifting is something we take great pride in, so your comments truly mean a lot.
Its also lovely to know that our facilities and activities stood out to you, as we work hard to offer a varied and engaging programme that caters to all interests.
Your kind words about our staff are especially appreciated. Their friendliness, professionalism and willingness to help are at the heart of the care we provide, and they will be thrilled to know their efforts made such a positive impression.
To hear that you consider us the best care home youve visited is incredibly rewarding. Thank you again for taking the time to share your experience its feedback like this that inspires our whole team.
My brother Clive had been a resident here for just under a year and has settled in really well. My other brother and his wife came up to visit him from Pembrokeshire and as it was his birthday we decided to book the dining room to have a family meal. This was on the 24/3/2026. The food was really...
My brother Clive had been a resident here for just under a year and has settled in really well. My other brother and his wife came up to visit him from Pembrokeshire and as it was his birthday we decided to book the dining room to have a family meal. This was on the 24/3/2026. The food was really lovely and the staff were so amazing making sure everything was alright and when our desserts arrived they had put a candle in it and all came in and sang happy birthday to him and he was overwhelmed by the thoughtfulness of them all. They both were very impressed with everything about the care home and said they had never been in one that was so good more like a five star hotel. So on behalf of my family we would all like to thank you for the care and consideration all the staff give there residents.
Thank you so much for sharing this wonderful feedback. Were delighted to hear how well Clive has settled in over the past year, and it means a great deal to us that your family chose to celebrate his birthday here.
Were especially pleased that the dining room celebration made the day feel...
Thank you so much for sharing this wonderful feedback. Were delighted to hear how well Clive has settled in over the past year, and it means a great deal to us that your family chose to celebrate his birthday here.
Were especially pleased that the dining room celebration made the day feel special. The team loved being part of the occasion, and its heartwarming to know that the candle, the song and the little touches made Clive feel appreciated and overwhelmed in the best possible way.
Its also lovely to hear how impressed your brother and sisterinlaw were during their visit. We take great pride in creating a warm, welcoming environment that feels comfortable, uplifting and homely so their kind comparison to a fivestar hotel truly means a lot.
On behalf of everyone at Pottersway House, thank you for your generous words and for recognising the care and consideration our staff give every day. Its a privilege to support Clive, and were grateful for your familys trust.
All the staff were very friendly and helpful. Nothing was too much trouble for them. They were very attentive and professional. They popped in at regular intervals to ask if I needed anything.
All the staff were very friendly and helpful. Nothing was too much trouble for them. They were very attentive and professional. They popped in at regular intervals to ask if I needed anything.
Thank you for taking the time to share such positive feedback. Were so pleased to hear that you found our team friendly, helpful and attentive throughout your stay. Providing professional care and making sure our residents feel supported at all times is incredibly important to us, so its wonderful...
Thank you for taking the time to share such positive feedback. Were so pleased to hear that you found our team friendly, helpful and attentive throughout your stay. Providing professional care and making sure our residents feel supported at all times is incredibly important to us, so its wonderful to know that regular checkins and a willingness to help made a difference to your experience.
Your kind words mean a great deal to the whole team. Were delighted that we were able to make your time with us comfortable and reassuring.
Pottersway House is the care home every elderly person expects and wishes for: safe and secure and boasting an excellent range of first-rate amenities and interesting, lively and inventive activities which one can enjoy with like-minded companions. One cannot rate the caring too highly, the entire...
Pottersway House is the care home every elderly person expects and wishes for: safe and secure and boasting an excellent range of first-rate amenities and interesting, lively and inventive activities which one can enjoy with like-minded companions. One cannot rate the caring too highly, the entire staff are like a second family and it is not overstating things to say one feels loved and cherished. Coming to Pottersway House has proved to be such a good decision!
Thank you so much for sharing such a heartfelt review. Were truly delighted to hear how much Pottersway House has come to feel like home for you. Creating a safe, welcoming environment with meaningful activities and genuine companionship is exactly what we strive for, and its wonderful to know this...
Thank you so much for sharing such a heartfelt review. Were truly delighted to hear how much Pottersway House has come to feel like home for you. Creating a safe, welcoming environment with meaningful activities and genuine companionship is exactly what we strive for, and its wonderful to know this has made a difference in your experience.
Your kind words about our team mean a great deal. They take great pride in offering care that feels personal, supportive and familylike, so hearing that you feel loved and cherished is incredibly rewarding.
Were honoured that you chose Pottersway House, and were thrilled to know it has been such a positive decision for you. Thank you again for taking the time to share your thoughts it truly brightens our day.
The gardens are also very...
The quality and choice of food provided is is excellent with a pleasant dining room.
I would like to compliment all of the staff from cleaners, carers, nursing and office staff for their genuine friendliness and they are all a definite credit to Pottersway Care Home.
It means a great deal to us that you found the home to be...
Thank you so much for taking the time to share such a lovely review. We are truly delighted to hear that your mum settled in well during her seven months at Pottersway House Care Home and that she felt welcomed and supported by the team.Thank you again for your thoughtful comments and for trusting us with your mums care. It has been our privilege to support her,
This...
Thank you for all your care and kindness you have shown to my mum, she is actually starting to enjoy her life again and smile.
Moving into residential care can be a big step for both residents and their families, so it's wonderful to know...
Thank you so much for your lovely review. It truly means a great deal to our whole team to hear how well your mum has settled in and that she is happy, smiling and enjoying life with us.Thank you again for taking the time to write such a thoughtful review. It is a privilege to care for your mum and to see her enjoying her days with us.
My father, although apprehensive initially, quickly settled. He would have liked to have stayed longer. Respite...
There's genuine love and kindness from the whole team who make Pottersway a home for all.
We're so pleased to hear that your father felt settled and supported during his time with us, especially knowing how apprehensive those first steps can be....
Thank you so much for taking the time to share such a heartfelt review. Your words truly mean a great deal to everyone at Pottersway House.Thank you again for your trust and for such generous words. They mean more than you know.
My mother was admitted at the beginning of December '25. We were anxious that because it was just before Christmas and staff were knee deep in Christmas preparations, that perhaps time would be limited and staff would not find time to 'get to know her'. Nothing was further from the truth. She...
help was offered to personalise it. The home throughout is immaculately clean and the food looks fabulous. Care staff are patient and kind, and help her with things she has problems with. Nothing is too much bother for them all. The manager, Rachel and deputy Sally have been there for us constantly and are happy to listen and help. I thoroughly recommend Pottersway House.
Thank you so much for your incredibly kind and thoughtful words. Reading your review truly means a great deal to me and to the whole team at Pottersway House.
We know how worrying it can be when a loved one is admitted, particularly at such a busy and emotional time of year, so it is very...
Thank you so much for your incredibly kind and thoughtful words. Reading your review truly means a great deal to me and to the whole team at Pottersway House.
We know how worrying it can be when a loved one is admitted, particularly at such a busy and emotional time of year, so it is very special to hear that your mother felt welcomed, supported, and able to enjoy the Christmas season with us. Knowing she found joy in the decorations, the festive atmosphere, and attending communion again is especially lovely to hear and reminds us why we do what we do.
I am so proud of our staff, and your comments about their kindness, patience, and willingness to go the extra mile will mean so much to them. Creating a warm, caring environment where residents feel at home and families feel listened to is always our priority, so Im very pleased that you felt supported by both Sally and myself throughout this time.
From the very first contact to mum moving into and settling down in Pottersway House, there has never been any...
Cannot recommend enough.
Thank you so much for sharing such a thoughtful and reassuring review. It really means a great deal to me and to everyone here at Pottersway House.
We fully understand how emotional and challenging it can be for a family when a loved one reaches this next phase of life, so it is incredibly...
Thank you so much for sharing such a thoughtful and reassuring review. It really means a great deal to me and to everyone here at Pottersway House.
We fully understand how emotional and challenging it can be for a family when a loved one reaches this next phase of life, so it is incredibly reassuring to hear that from your very first contact you felt confident that Pottersway House was the right choice for your mum. Treating each resident as an individual and supporting families alongside them is at the heart of everything we do.
Your kind words about our staff will mean so much to them. They genuinely care about the residents and their families, and knowing that this is felt and recognised makes all their hard work worthwhile. I'm especially pleased to hear that your mum feels comfortable, connected, and able to interact so well with the team - that sense of belonging is so important.
Thank you also for your lovely comments about the environment, facilities, and food.
All the staff I have met are extremely helpful and pleasant. I feel confident my sister-in-law will be comfortable there and they will do their utmost to encourage and motivate her. I would highly recommend this care home.
All the staff I have met are extremely helpful and pleasant. I feel confident my sister-in-law will be comfortable there and they will do their utmost to encourage and motivate her. I would highly recommend this care home.
Thank you so much for your kind words and lovely feedback. Were delighted to hear that youve found our team to be helpful and pleasant. It means a lot to know you feel confident your sister-in-law will be comfortable and well cared for with us. Encouraging and supporting our residents to feel at...
Thank you so much for your kind words and lovely feedback. Were delighted to hear that youve found our team to be helpful and pleasant. It means a lot to know you feel confident your sister-in-law will be comfortable and well cared for with us. Encouraging and supporting our residents to feel at home is at the heart of what we do. We truly appreciate your recommendation and look forward to continuing to provide the best possible care for her.
Pottersway has been a great fit for my mother, the staff are excellent and very professional. The building and facilities are top quality and after a short stay in hospital, my mother transitioned back without a hitch. As a family, we are very pleased with the care my mother is getting and can...
Pottersway has been a great fit for my mother, the staff are excellent and very professional. The building and facilities are top quality and after a short stay in hospital, my mother transitioned back without a hitch. As a family, we are very pleased with the care my mother is getting and can highly recommend Pottersway to anyone looking for a residential home in the area.
Thank you so much for your lovely message. Were really happy to hear your mother is doing well and that her transition back after hospital went so smoothly. It means a lot to know you feel confident in the care and support shes receiving here at Pottersway. Ill be sure to share your kind words with the team theyll be thrilled to know their efforts are appreciated by you and your family.
The home is excellently designed and decorated with all the facilities the residents need. My sister-in-law has multiple medical needs, including the onset of dementia, but all are met by the amazing carers. As family we have been amazed by the warm atmosphere and the opportunites for our...
The home is excellently designed and decorated with all the facilities the residents need. My sister-in-law has multiple medical needs, including the onset of dementia, but all are met by the amazing carers. As family we have been amazed by the warm atmosphere and the opportunites for our sister-in-law to join in, such as music, singing, movies, lovely lounge and coffee areas. Her ensuite room has all she needs and staff are friendly and approachable. Full marks from us all!
Thank you so much for your lovely words. Its always a pleasure to see you and your family when you visit. Were so glad to hear that your sister-in-law is happy and comfortable, and that youve noticed the care, warmth, and activities we work hard to provide. Shes a valued part of our home, and its...
Thank you so much for your lovely words. Its always a pleasure to see you and your family when you visit. Were so glad to hear that your sister-in-law is happy and comfortable, and that youve noticed the care, warmth, and activities we work hard to provide. Shes a valued part of our home, and its wonderful to see her joining in and enjoying herself. Your kind feedback means a lot to the whole team.
My mother has recently moved to Pottersway and we feel that we could not have found a better place for her to live.
The building, rooms, food and garden are all wonderful , but most importantly the team here is fantastic. All the staff are very friendly and caring. They've been incredibly...
My mother has recently moved to Pottersway and we feel that we could not have found a better place for her to live.
The building, rooms, food and garden are all wonderful , but most importantly the team here is fantastic. All the staff are very friendly and caring. They've been incredibly welcoming and have taken the time to chat and find out what is important to us.
Thank you Pottersway
Thank you so much for your kind words. We're delighted to hear that your mother is happy here and that you're pleased with her care. It's lovely to know that she's enjoying her room, the food, and spending time in the garden. The team will be so pleased to hear your feedback - they've really...
Thank you so much for your kind words. We're delighted to hear that your mother is happy here and that you're pleased with her care. It's lovely to know that she's enjoying her room, the food, and spending time in the garden. The team will be so pleased to hear your feedback - they've really enjoyed getting to know the family and your mother and learning about what's important to you all. We're so glad that she feels comfortable, well cared for, and part of our Pottersway family.
Really friendly staff who truly care about the residents. Although newly opened people have found 'their feet' without too many teething problems. My relative has settled in better than we thought - just hope there is a good level of staff retention, but can't fault anything!
Really friendly staff who truly care about the residents. Although newly opened people have found 'their feet' without too many teething problems. My relative has settled in better than we thought - just hope there is a good level of staff retention, but can't fault anything!
Thank you so much for taking the time to review Pottersway House. We are absolutely delighted that your relative has settled in so well and that you have found our staff to be so caring. I am very confident that we will have a stable work force as everyone is so committed to providing the very best...
Thank you so much for taking the time to review Pottersway House. We are absolutely delighted that your relative has settled in so well and that you have found our staff to be so caring. I am very confident that we will have a stable work force as everyone is so committed to providing the very best standards of care. I will share your lovely comments with the team and we will look forward to continuing to provide first class care.
My mum moved into Pottersway House a month ago. She has settled in very well considering she never wanted to go into a care home. She is starting to mix with the other residents and there are always activities going on and she is always encouraged to do things. Before she went into Pottersway House...
My mum moved into Pottersway House a month ago. She has settled in very well considering she never wanted to go into a care home. She is starting to mix with the other residents and there are always activities going on and she is always encouraged to do things. Before she went into Pottersway House we could not get her to eat anything but she loves the meals here and enjoys going into the dinning room to eat and she looks forward to her mealtimes. All the staff are very pleasant and caring, nothing is too much trouble and they keep me up to date about my my mum, they have sorted mum out with a new G.P very quickly. When we visit mum the home is like going into a hotel, the decor is beautiful, the gardens are lovely and so relaxing to sit in, the coffee machine, cakes and biscuits are a nice touch as mum thinks she is providing us with refreshments in her home. We are very happy that mum is being cared for by such a lovely team and we highly recommend Pottersway House Care Home
Thank you so much for taking the time to review Pottersway House. It was so wonderful to read your review and to know that the team are getting everything so right. I will share your lovely comments with the staff and I know they will be delighted to hear how well they are doing. It is so important to us to receive feedback and so greatly appreciated.
I've been to visit my auntie who has not long moved in, I could not believe how many activities the care home provided for the residents! The food was amazing, and the staff are so welcoming!! The home is very clean!
I've been to visit my auntie who has not long moved in, I could not believe how many activities the care home provided for the residents! The food was amazing, and the staff are so welcoming!! The home is very clean!
Thank you for your lovely comments. These will be shared with the team who always appreciate hearing them.
Please do get in touch to discuss your care needs in further detail.
There was a wonderful sense of celebration at Pottersway House this month as residents, families and team members came together to mark the very special milestone of our first birthday....
We are delighted to share the exciting news that Pottersway House is now officially open following our successful CQC registration! After months of careful planning and preparation, our team is...
On Saturday 12th April, we warmly welcomed friends, families, and members of the local community to our Spring Open Day. With the home now fully open and operational, the event...
There are no upcoming events for Pottersway House Care Home.
There are currently no awards/recognitions posted yet for Pottersway House Care Home.
There are no accreditations posted yet for Pottersway House Care Home.
Rachel is the dedicated Home Manager for Pottersway House Care Home.
She has over 20 years of experience managing care homes and a background as a...
Rachel is the dedicated Home Manager for Pottersway House Care Home.
She has over 20 years of experience managing care homes and a background as a qualified nurse, and is passionate about making our home a place where residents feel truly cared for, valued and at ease.
Building strong relationships with residents, families and staff is at the heart of her approach to ensure that everyone feels part of a supportive and welcoming community.
She believes that luxury care is about much more than the setting, it’s about offering dignity and a personal touch every single day.
Sally is the dedicated Deputy Manager for Pottersway House Care Home.
Dawn is the dedicated Business Administrator for Pottersway House Care Home.
Yvonne is the dedicated Receptionist for Pottersway House Care Home.
Sylvia is the dedicated Registered Nurse for Pottersway House Care Home.
Lucy is the dedicated Head of Lifestyle & Receptionist for Pottersway House Care Home.
Amy is the dedicated Activity coordinator at Pottersway House care home.
Michaela is the dedicated Senior Care Assistant for Pottersway House Care Home.
Coral is a dedicated Care Assistant for Pottersway House Care Home.
Deborah is a dedicated Care Assistant for Pottersway House Care Home.
Dianne is the dedicated Head Housekeeper for Pottersway House Care Home.
Lisa is the dedicated Housekeeper for Pottersway House Care Home.
Lisa is the dedicated Housekeeper for Pottersway House Care Home.
Andrew is the dedicated Chef for Pottersway House Care Home
Ioan is the dedicated Kitchen Assistant for Pottersway House Care Home.
Michael is the dedicated Kitchen Assistant at Pottersway House care home.
Andrew is the dedicated Maintenance Manager for Pottersway House Care Home.
The care home lists weekly fees per person between £1,600 and £1,650 for residential care (respite between £1,600 and £1,650), between £1,600 and £1,700 for residential dementia care (respite between £1,600 and £1,700) and between £1,650 and £1,750 for nursing care (respite between £1,650 and £1,750). Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 60 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
8.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pottersway House Care Home to verify any information. View our terms and conditions. Pottersway House Care Home has an Enhanced Service -what an Enhanced Service includes.