Pottersway House Care Home

My mother has received nothing but wonderful care and compassion. She has settled quickly and feels at home. I am personally delighted with the home, the care, the food, and activities. The efforts the staff have made to make her reassured and settled. The staff have gone above and beyond my expectations. I have no hesitation in recommending the home to other prospective residents.

My mother moved to Pottersway House in May 2025. She has vascular dementia and had started to neglect herself and too wander so we made the decision to put her into f/t residential care. Since moving to Pottersway Mum has gained weight, been involved with various activities including exercising, games, crafting and her favourite gardening. She is happy and content and although she cannot remember things, she can relate to the staff and her surroundings.

Could not rate this home and our experience here highly enough. From the moment Dad arrived we have all been shown such love, friendship and care, not just Dad. The staff are perfect. Professional, caring, thoughtful, observant. Nothing is too much trouble. Pottersway is beautiful, decor and garden. Very informative with family.

Couldn't be more please with everything!! The staff are amazing with my auntie and have helped me as feeling out of my depth with sorting everything as it has come down to me the responsibility of care staff really spend detail to settling in the resident.

Nice location staff interaction is good. The establishment has "soul" Its not just corporate facility. Food and coffee is excellent.

Very good. Staff very friendly.

I really struggled with the thought of putting mum into a home and now I wish I had done it sooner. It brings me such joy to see how happy, content and secure she feels. I would wholeheartedly recommend Pottersway to everyone.

My sister has been benefiting from respite care at Pottersway care home, as it has only just opened I was not too sure what to expect, but having looked around was reassured by those I met and the fantastic rooms and facilities. Pottersway has delivered all that I wanted for my sister in terms of environment, care and well being.

Very early days but our experience so far is outstanding. Beautiful accommodation. Standard of care is exceptional. Consideration has been given to all our needs, resident and family. Wonderful variety of food and suitably adapted to our dad's requirements.