
The home is excellently designed and decorated with all the facilities the residents need.Janice J(Sister-in-law of Resident/Service User)

The building, rooms, food and garden are all wonderfulS S(Son of Resident/Service User)

All the staff are very friendly and caring. They've been incredibly welcomingS S(Son of Resident/Service User)

The home is excellently designed and decorated with all the facilities the residents need.Janice J(Sister-in-law of Resident/Service User)

The building, rooms, food and garden are all wonderfulS S(Son of Resident/Service User)

All the staff are very friendly and caring. They've been incredibly welcomingS S(Son of Resident/Service User)

Pottersway House Care Home is an exceptional, newly established luxury care facility located in the picturesque village of Church Lawton, near Alsager. Designed to offer the highest standards of care, this state-of-the-art home provides 60 spacious, elegantly furnished ensuite bedrooms.
Pottersway House offers a comprehensive range of care services, including residential care, dementia care, nursing care, and respite care, ensuring that each resident receives tailored support to meet their individual...
Care Provided by Pottersway House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pottersway House offers luxury, all-inclusive living, giving residents and their families complete peace of mind with the reassurance that everything is taken care of and included as part of daily life. This includes personal care, accommodation, personal laundry, all meals, snacks and refreshments, a varied programme of in-home activities, hairdressing, basic nail care/manicures and access to Wi-Fi.
The price(s) shown are provided by the care home. Contact Pottersway House Care Home for full pricing details and T&Cs.
Contact Pottersway House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Rachel Simpson (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Parking is available on site.
Pottersway House Care Home Reviews (29)
Pottersway House Care Home has a Review Score of 9.9 (9.945) out of 10, based on 29 reviews in the last 2 years.
Over all time Pottersway House Care Home has 29 reviews.
The home is immaculately clean, well presented with beautiful decor and surroundings which are calm and peaceful..
The staff and welcoming and friendly, offering reassurance and patience when dealing with complex health problems..
My mother has received nothing but wonderful care and compassion. She has settled quickly and feels at home. I am personally delighted with the home, the care, the food, and activities. The efforts the staff have made to make her reassured and settled. The staff have gone above and beyond my expectations. I have no hesitation in recommending the home to other prospective residents.
Thank you for taking the time to complete a review. This means a lot to the team. I can appreciate how hard it must be to make the decision to move a loved one into a care home. I am glad your mother has settled in well. We look forward to your next visit.
My mother moved to Pottersway House in May 2025. She has vascular dementia and had started to neglect herself and too wander so we made the decision to put her into f/t residential care. Since moving to Pottersway Mum has gained weight, been involved with various activities including exercising, games, crafting and her favourite gardening. She is happy and content and although she cannot remember things, she can relate to the staff and her surroundings.
Thank you so much for taking the time to do this review. We are so pleased to have your mum live at Pottersway House. Your review will be shared with the team.
Could not rate this home and our experience here highly enough. From the moment Dad arrived we have all been shown such love, friendship and care, not just Dad. The staff are perfect. Professional, caring, thoughtful, observant. Nothing is too much trouble. Pottersway is beautiful, decor and garden. Very informative with family.
Thank you for your kind review and we are privileged to be able to support your dad and the family. We love having your dad live with us at Pottersway House and we pride ourselves in not only providing the very best care within a beautiful setting but ensuring that families are very much...
Couldn't be more please with everything!! The staff are amazing with my auntie and have helped me as feeling out of my depth with sorting everything as it has come down to me the responsibility of care staff really spend detail to settling in the resident.
Thank you for your kind words. We will make sure they are past onto the team here at Pottersway House.
Nice location staff interaction is good. The establishment has "soul" Its not just corporate facility. Food and coffee is excellent.
Thank you so much for your kind review. I appreciate you taking the time to give us feedback. We will ensure the staff receive your kind comments. We hope your loved one continues to enjoy the service.
Very good. Staff very friendly.
Thank you for taking the time to leave us your review
I cannot compliment the staff highly enough; They are attentive, sensitive and welcoming. Before joining the home, my mum was anxious, lonely and often tearful. Now she is bopping along to Elvis, joining in with quizzes and exercise classes, and always seems to be creating artwork and flower arrangements.
I really struggled with the thought of putting mum into a home and now I wish I had done it sooner. It brings me such joy to see how happy, content and secure she feels. I would wholeheartedly recommend Pottersway to everyone.
We are thrilled to hear this, for both your mum and you
My sister has been benefiting from respite care at Pottersway care home, as it has only just opened I was not too sure what to expect, but having looked around was reassured by those I met and the fantastic rooms and facilities. Pottersway has delivered all that I wanted for my sister in terms of environment, care and well being.
Thank you, we are glad your sister enjoyed her stay with us
Very early days but our experience so far is outstanding. Beautiful accommodation. Standard of care is exceptional. Consideration has been given to all our needs, resident and family. Wonderful variety of food and suitably adapted to our dad's requirements.
Thankyou, it is lovely to hear this feedback and we are committed to that outstanding experience continuing
Bed Vacancies
5 Bed Vacancies
Posted: 27 August 2026We have a range of ensuite bedrooms available. Please do get in touch to discuss your care needs in further detail.
News (8) & Events (0)
- 17 Apr 2026
There was a wonderful sense of celebration at Pottersway House this month as residents, families and team members came together to mark the very special milestone of our first birthday....
- 03 Mar 2026
We are delighted to share the exciting news that Pottersway House is now officially open following our successful CQC registration! After months of careful planning and preparation, our team is...
- 03 Mar 2026
On Saturday 12th April, we warmly welcomed friends, families, and members of the local community to our Spring Open Day. With the home now fully open and operational, the event...
There are no upcoming events for Pottersway House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Pottersway House Care Home.
Accreditations
There are no accreditations posted yet for Pottersway House Care Home.
Meet the Team (17)

Rachel is the dedicated Home Manager for Pottersway House Care Home.
She has over 20 years of experience managing care homes and a background as a qualified nurse, and is passionate about making our home a place where residents feel truly cared for, valued and at ease.
Building strong relationships with residents, families and staff is at the heart of her approach to ensure that everyone feels part of a supportive and welcoming community.
She believes that luxury care is about much more than the setting, it’s about offering dignity and a personal touch every single day.

Sally is the dedicated Deputy Manager for Pottersway House Care Home.

Dawn is the dedicated Business Administrator for Pottersway House Care Home.

Yvonne is the dedicated Receptionist for Pottersway House Care Home.

Sylvia is the dedicated Registered Nurse for Pottersway House Care Home.

Lucy is the dedicated Head of Lifestyle & Receptionist for Pottersway House Care Home.

Amy is the dedicated Activity coordinator at Pottersway House care home.

Michaela is the dedicated Senior Care Assistant for Pottersway House Care Home.

Coral is a dedicated Care Assistant for Pottersway House Care Home.

Deborah is a dedicated Care Assistant for Pottersway House Care Home.

Dianne is the dedicated Head Housekeeper for Pottersway House Care Home.

Lisa is the dedicated Housekeeper for Pottersway House Care Home.

Lisa is the dedicated Housekeeper for Pottersway House Care Home.

Andrew is the dedicated Chef for Pottersway House Care Home

Ioan is the dedicated Kitchen Assistant for Pottersway House Care Home.

Michael is the dedicated Kitchen Assistant at Pottersway House care home.

Andrew is the dedicated Maintenance Manager for Pottersway House Care Home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pottersway House Care Home to verify any information. View our terms and conditions. Pottersway House Care Home has an Enhanced Service -more info.