Pottersway House Care Home

Sandbach Road North, Church Lawton, Alsager, Stoke-on-Trent ST7 3RG
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9.9 22 Reviews
  • Pottersway House Care Home, Stoke-on-Trent
Pottersway House Care Home is an exceptional, newly established luxury care facility located in the picturesque village of Church Lawton, near Alsager. Designed to offer the highest standards of care, this state-of-the-art home provides 60 spacious, elegantly furnished ensuite bedrooms.

Pottersway House offers a comprehensive range of care services, including residential care, dementia care, nursing care, and respite care, ensuring that each resident receives tailored support to meet their individual needs.

The home boasts a variety of premium amenities, such as a dedicated cinema room where residents can enjoy a wide selection of films in a comfortable, relaxing environment.

In addition, the beautifully landscaped private gardens offer a tranquil outdoor space for residents to unwind and connect with nature.

A robust and engaging activities programme is also in place, designed to keep residents mentally and physically active, fostering a sense of purpose and well-being. With its luxurious facilities, personalised care, and vibrant community, Pottersway House Care Home provides a warm and welcoming environment for all who call it home.
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Care Provided by Pottersway House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1600
  • Self-Funded Residential Dementia Care: £1550 – £1600
  • Self-Funded Nursing Care: £1650 – £1750
  • RESPITE Self-Funded Residential Care: £1550 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1550 – £1600
  • RESPITE Self-Funded Nursing Care: £1650 – £1750

These prices are only a guideline, please contact Pottersway House Care Home to find out the exact price for your requirements.

Contact Pottersway House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Pottersway House Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Jayne Walker (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • Parking is available on site.

Pottersway House Care Home Reviews (22)

9.9

Pottersway House Care Home has a Review Score of 9.9 (9.931) out of 10, based on 22 reviews in the last 2 years.
Over all time Pottersway House Care Home has 22 reviews.

Overall Experience
  • 22
  • 0
  • 0
  • 0
  • 0
Date Published
  • 22
  • 9
  • 22
  • 22
  • 0
Reviewer Connection to Pottersway House Care Home
  • 9
  • 6
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from M M (Brother of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been benefiting from respite care at Pottersway care home, as it has only just opened I was not too sure what to expect, but having looked around was reassured by those I met and the fantastic rooms and facilities. Pottersway has delivered all that I wanted for my sister in terms of environment,
care and well being.
Reply from Emma Miles, manager at Pottersway House Care HomeThank you, we are glad your sister enjoyed her stay with us
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L M (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very early days but our experience so far is outstanding. Beautiful accommodation. Standard of care is exceptional. Consideration has been given to all our needs, resident and family. Wonderful variety of food and suitably adapted to our dad's requirements.
Reply from Emma Miles, manager at Pottersway House Care HomeThankyou, it is lovely to hear this feedback and we are committed to that outstanding experience continuing
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Pottersway House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for Pottersway House Care Home is calculated as follows: ( (245 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 262 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Pottersway House Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 08 Mar 2026

We have a range of ensuite bedrooms available. Please do get in touch to discuss your care needs in further detail.

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Awards / Recognitions (0)

Meet the Team (17)

Rachel

Rachel Simpson

Job Title: Home Manager

Rachel is the dedicated Home Manager for Pottersway House Care Home.


She has over 20 years of experience managing care homes and a background as a qualified nurse, and is passionate about making our home a place where residents feel truly cared for, valued and at ease.


Building strong relationships with residents, families and staff is at the heart of her approach to ensure that everyone feels part of a supportive and welcoming community.


She believes that luxury care is about much more than the setting, it’s about offering dignity and a personal touch every single day.

Sally

Sally Appleton

Job Title: Deputy Manager

Sally is the dedicated Deputy Manager for Pottersway House Care Home.

Dawn

Dawn Byrne

Job Title: Business Administrator

Dawn is the dedicated Business Administrator for Pottersway House Care Home.

Yvonne

Yvonne Ireland

Job Title: Receptionist

Yvonne is the dedicated Receptionist for Pottersway House Care Home.

Sylvia

Sylvia Rushton

Job Title: Registered Nurse

Sylvia is the dedicated Registered Nurse for Pottersway House Care Home.

Lucy

Lucy Rushton

Job Title: Head of Lifestyle & Receptionist

Lucy is the dedicated Head of Lifestyle & Receptionist for Pottersway House Care Home.

Amy

Amy Gibson

Job Title: Activity Coordinator

Amy is the dedicated Activity coordinator at Pottersway House care home.

Michaela

Michaela Rigby

Job Title: Senior Care Assistant

Michaela is the dedicated Senior Care Assistant for Pottersway House Care Home.

Coral

Coral Eaton

Job Title: Care Assistant

Coral is a dedicated Care Assistant for Pottersway House Care Home.

Deborah

Deborah Morgan

Job Title: Care Assistant

Deborah is a dedicated Care Assistant for Pottersway House Care Home.

Dianne

Dianne Phillips

Job Title: Head Housekeeper

Dianne is the dedicated Head Housekeeper for Pottersway House Care Home.

Lisa

Lisa McCall

Job Title: Housekeeper

Lisa is the dedicated Housekeeper for Pottersway House Care Home.

Lisa

Lisa McCall

Job Title: Housekeeper

Lisa is the dedicated Housekeeper for Pottersway House Care Home.

Andrew

Andrew Crutchley

Job Title: Chef

Andrew is the dedicated Chef for Pottersway House Care Home

Ioan

Ioan Zaharia

Job Title: Kitchen Assistant

Ioan is the dedicated Kitchen Assistant for Pottersway House Care Home.

Austin

Austin

Job Title: Kitchen Assistant

Michael is the dedicated Kitchen Assistant at Pottersway House care home.

Andrew

Andrew Pearse

Job Title: Maintenance

Andrew is the dedicated Maintenance Manager for Pottersway House Care Home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pottersway House Care Home to verify any information. View our terms and conditions. Pottersway House Care Home has an Enhanced Service - more info.