Priority Care Home

Bolton Royd, Manningham Lane, Bradford BD8 7BA
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9.6 43 Reviews
  • Priority Care Home, Bradford
Priority Care was previously occupied by Bradford College as the adult and community learning centre, before being renovated into a modern 37 bedded care home, designed specifically for the needs and requirements of dementia residents.

Priority Care Home is situated off Manningham Lane and is 1 mile from the centre of Bradford. The home is adjacent to the historical picturesque Lister Park, nestled amongst a diverse community of historical architecture.

Priority Care Home is set in 4.5 acres of land and the home is set back from the main road, sheltered amongst peaceful and private gardens that surround the care home, ensuring tranquillity, calm, and a sense of security for residents.

Priority Care Home is easily accessible with three local train stations (Bradford Interchange, Bradford Foster Square and Frizinghall), all within a 1.3-mile radius. Plus, a bus stop less that 2-minute walk away from Priority Care.

The home is registered to provide “Accommodation for persons who require personal care”, for residents aged 65 and over, who have a diagnose of dementia. The service type is stipulated under – “Care home service without nursing”.

Management, care staff and auxiliary staff at Priority Care Home all have training and experience in supporting residents with their mental health needs in a person centred, compassionate and understanding way.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1200
  • Self-Funded Residential Dementia Care: £1100 – £1200
  • RESPITE Self-Funded Residential Care: £1100 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1200

These prices are only a guideline, please contact Priority Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Priority Care Home Ltd

Person in charge

  • Yana Karpow (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • social funded and private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (37)
  • Single Rooms with ensuite Wet Room (37)

Priority Care Home Reviews (43)

Total of 43, showing 1-20
9.6

Priority Care Home has a Review Score of 9.6 (9.598) out of 10, based on 29 reviews in the last 2 years. Over all time Priority Care Home has 43 reviews.

Overall Experience

  • 35
  • 5
  • 1
  • 0
  • 2

Date Published

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Review from K R (Niece of Resident) published on 12 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie was admitted to Priority Care Home and was there for a couple of weeks. Unfortunately, due to decline in her dementia she had to be moved to another secure unit. The staff supported my family and social worker into finding somewhere suitable. I was gutted that she had to move as I knew I would
not find care and support like I received from this home. A massive thank you to all staff and we will not forget the love you shown my auntie.

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Review from J W (Sister of Resident) published on 30 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting this care home my sister seems happy looked very clean and well cared for. After speaking to a staff member I was informed about the care my sister is receiving I no longer feel any concern and know in my own mind that she is in the best place for all her care needs. Thank you for all
the care she is receiving.

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Review from Steven B (Son of Resident) published on 9 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family can't thank all the staff enough for the care provided to my mum. She's been with you less than two weeks and there's a remarkable improvement in may ways already. She has really settled in which is a huge relief and you can see the care and attention she is receiving in invaluable. My mum
now has a quality of life and is truly benefiting from all you have to offer and connections/interactions. Thank you.

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Review from Zanin Y (Friend of Resident) published on 8 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home.

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Review from S B (Daughter of Resident) published on 26 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Seems a nice friendly place. Lovely garden and outside area. Staff are really nice.

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Review from Phil W (Son of Resident) published on 16 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mum was at this home for over 4 years. The staff looked after her really well and were great with me. Sadly she passed at end of April. Initially the home were so lovely, I went in to thank them the day after she passed. I was asked by the management team to let them know when my mums funeral would
be because many of the staff wanted to attend. My mum was one of the longest serving residents, she had been there since just after it opened. Not one person from priority care came to her funeral. Despite me me being told they would. I had to change my eulogy just before I read it because I was going to thank the team personally. I emailed the home to say how upset I was that no one came. I didn't get a response for a week and then the owner told me it was down to 'operational requirements'! Really! It's a disgrace. This place clearly cares about money and not the people it's meant to care

Reply from Nilesh Tailor, Owner at Priority Care Home

Thank you for your feedback and please accept our heartfelt condolences on your loss. I responded to your email within the required 7-day period and I'm truly sorry that our absence at the funeral added to your distress. When you visited the home the day after your mum's passing, you shared kind words about the care she received, as well as the staff, management and environment - feedback that meant a great deal to the team who supported her for just over three years. While we genuinely hoped to attend, we had to ensure safe staffing remained in place for all residents. We were therefore saddened to see the online ratings don't reflect what you shared with us in person. I'd also like to clarify that we are not financially driven, we remain committed to accessible, person-centred care and continue to admit residents without charging any third party top-up fees. Please know we remain here to support you and your family and welcome any further conversation to help address your concerns.

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Review from D S (Daughter of Resident) published on 16 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always spotless, with lovely staff. Mum very happy here and is looked after extremely well.

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Review from J B (Daughter of Resident) published on 11 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be more happy with Priority Care, it is not like a care home its like a family atmosphere, the staff are great nothing is to much trouble for them, should you have a query or need anything. The rooms are lovely and clean and no smell's in the home. The activities are great for the residents
and the singers bring back memories for them too. I cannot give enough praise for my mums treatment and Priority Care.

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Review from A P (Daughter of Resident) published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a well run care home. Staff are both friendly and helpful and communication is excellent. There are a range of interesting activities for residents. The doctor is fresh, modern and bright. My mother is well cared for and content.

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Review from K B (Daughter of Resident) published on 1 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has some lovely days at Priority Would like to see more old films being put on they would all enjoy them. Mum enjoys all the activities that are put on at Priority Care, mum loves and trusts the care givers at Priority Care. My mums teeth are terrible and are not being cleaned properly.

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Review from L B (Daughter of Resident) published on 1 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum enjoys being here. I am very pleased that mum is happy and safe at Priority Care Bradford. There are activities that are many and varied. Mum particularly baking, singing and dancing. Mums food looks good and she enjoys it. Staff seem kind and concerned. Mums teeth are a mess and sometimes look
like they've not been done in a while.

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Review from M S (Friend of Resident) published on 28 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has settled well. He said to me that he likes living here. All staff members are very caring and deliver an excellent service. I am always updated with my friend's care and progress. Thank you for putting my mind to rest.

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Review from J P (Niece of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

False statement taken from your website "a modern care home, designed specifically for the needs and requirements for dementia residents" - couldn't be further from the truth- I was informed by management if there is a incident of lashing out/ challenging behaviour then the resident is served notice
to leave- no attempt to investigate, communicate with mental health team etc. just turfed out asap very similar disregard. degrading it felt as I dragged the bin liners full of my loved ones belongings- disgraceful treatment.

Reply from Nilesh Tailor, Owner at Priority Care Home

We're sorry to hear that you're unhappy with your aunt's experience. The safety and well-being of our residents and staff are our top priorities. We followed all necessary procedures in collaboration with healthcare professionals and regulatory bodies throughout her stay. Decisions regarding notices are never taken lightly and are always made in the best interests of the resident and those around them. Following her departure, we responded to your concerns through our complaints process. No concerns were raised by professionals regarding how we handled the situation. We understand that transitions can be difficult, and we wish your aunt all the best in her new home.

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Review from H H (Daughter of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Priority Care Home is a lovely care home and all the staff are friendly and approachable. The residents are treated with dignity and care. I feel secure in knowing my father is loved and treated respectfully and all his needs are fulfilled. Spotlessly clean, lovely meals, friendly atmosphere, great
social events where everyone can join in. Excellent management, staff are very busy but always have a moment to chat. Would recommend to anyone and already have. Thank you Priority, always a pleasure to visit.

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Review from P H (Son of Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have both Mum and Dad here at Priority, they are both settling nicely, very content. The relationship I have with the management and staff is excellent.
Their care, help and support are wonderful.
We are all happy that Mum and Dad are here! Thank you.

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Review from W G (Wife of Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities and staff.
Really feel that all staff get to know residents and if any slight worry, it's picked up very quickly.

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Review from Susan W (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Priority Care is a well-managed, progressive care facility with compassionate, proactive staff. From the initial inspection to placing our mum in care the staff were informative, caring, and supportive.
It cannot be an easy job supporting the residents with their individual needs and requirements
but the staff manages this with a quiet competence, which is clearly well received by the residents.
Living so far away I'm grateful for the open communication and professionalism of the staff who are always available to take calls and provide updates. The residents are treated with respect and care preserving their individuality and dignity.
I know Mum is well cared for, thank you all for your dedication and professionalism.

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Review from Kim J (Daughter of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Priority Care Home is staffed and managed by a team of lovely people who are doing a very challenging job extremely well. The facility is clean and well appointed with plenty of activities to engage the residents.
Living so far away I am comforted to know how well my mum is taken care of. Management
and all of the staff are always there to speak with me and the updates I receive are really appreciated.
The staff are warm, friendly, and caring. They engage beautifully with the residents, treating them with respect and dignity.
A huge thank you to all, I know my mum is well looked after and I am so grateful to all of you for your kindness, care, and professionalism.

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Review from D W (Brother of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Generally very well kept and maintained throughout. Good security.
Been several times and residents appear to be well cared for and pleasant with all the residents.
As they are mainly very elderly and evidently not in good health or condition they seem to sit almost comatose much of the time, and
perhaps more could be done to create some interest and atmosphere. Overall, no complaints from me, but not surprising as it is not me who is paying for it.

Reply from Nilesh Tailor, Owner at Priority Care Home

Thank you for your thoughtful review and positive feedback on our home's upkeep, security, and care. I appreciate your clarification that your comments were general observations, with no specific concerns. Our daily activities usually conclude by late afternoon, aligning with your typical visit time when residents are often resting, which may contribute to a quieter atmosphere. To keep residents engaged, we offer a range of activities throughout the week-singing, baking, board games, gentle exercises, and more promoting well-being and joy. Unique sessions, like owl adventures, pet therapy, and silent disco days, add a fun element. We also host weekly visits from local school volunteers, which foster meaningful connections. Our activities coordinator, currently on temporary leave, will return in January, adding further vibrancy to our programs. Your feedback is valued as we continue providing a warm, engaging environment for our residents.

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Review from Adrian H (Son of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean home, lovely surroundings. All staff are amazing. Dad is really happy and has settled in really well. Easily accessible for visitors, residents and disabled visitors. Activities for residents to do keeps them active and occupied. Very impressed with everything.

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Current Review Score: 9.6 (9.598)

Overview of Review Score

The Review Score of 9.6 (9.598) out of 10 for Priority Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.598 for Priority Care Home is calculated as follows: ( (272 Excellents x 5) + (48 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (17 Very Poors x 1) ) ÷ 348 Ratings = 4.598

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priority Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

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Yana Karpow

Job Title: Home Manager

Joined: 2021

Started employment with Priority Care Home since the commissioning of its registration in 2021.

Frequently Asked Questions about Priority Care Home

What types of Care is Priority Care Home registered for?

Older Person Care, Dementia, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Priority Care Home have?

There are 37 Single Rooms.

What are the Facilities & Services at Priority Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Priority Care Home to the centre of Bradford?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priority Care Home to verify any information. View our terms and conditions. Priority Care Home has an Enhanced Service - more info.