Priority Care Home

Bolton Royd, Manningham Lane, Bradford BD8 7BA
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9.6 43 Reviews
  • Priority Care Home, Bradford
Priority Care was previously occupied by Bradford College as the adult and community learning centre, before being renovated into a modern 37 bedded care home, designed specifically for the needs and requirements of dementia residents.

Priority Care Home is situated off Manningham Lane and is 1 mile from the centre of Bradford. The home is adjacent to the historical picturesque Lister Park, nestled amongst a diverse community of historical architecture.

Priority Care Home is set in 4.5 acres of land and the home is set back from the main road, sheltered amongst peaceful and private gardens that surround the care home, ensuring tranquillity, calm, and a sense of security for residents.

Priority Care Home is easily accessible with three local train stations (Bradford Interchange, Bradford Foster Square and Frizinghall), all within a 1.3-mile radius. Plus, a bus stop less that 2-minute walk away from Priority Care.

The home is registered to provide “Accommodation for persons who require personal care”, for residents aged 65 and over, who have a diagnose of dementia. The service type is stipulated under – “Care home service without nursing”.

Management, care staff and auxiliary staff at Priority Care Home all have training and experience in supporting residents with their mental health needs in a person centred, compassionate and understanding way.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1200
  • Self-Funded Residential Dementia Care: £1100 – £1200
  • RESPITE Self-Funded Residential Care: £1100 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1200

These prices are only a guideline, please contact Priority Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Priority Care Home Ltd

Person in charge

  • Yana Karpow (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • social funded and private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (37)
  • Single Rooms with ensuite Wet Room (37)

Priority Care Home Reviews (43)

Total of 43, showing 21-40
9.6

Priority Care Home has a Review Score of 9.6 (9.598) out of 10, based on 29 reviews in the last 2 years. Over all time Priority Care Home has 43 reviews.

Overall Experience

  • 35
  • 5
  • 1
  • 0
  • 2

Date Published

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Review from J L (Daughter of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my father arrived, the staff at Priority have cared for him and us as a family to the highest standard possible. The care, compassion and love shown to us all has been second to none. You have all played such an important role in our lives we cannot thank you all enough.

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Review from Keith F (Relative of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Priority Care Home is a safe place for residents and is staffed by excellent and caring staff. They work hard to care for and entertain the residents each day. The management is hands-on and is very approachable and professional. Having visited Priority Care Home most days for a year I would highly
recommend it and would happily live here myself should I need care.

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Review from Phil T (Son of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum came into Priority Care in mis May the care, patience, friendliness and general expertise have been fantastic. Nothing seems to be too much trouble for the care team. Communication is also very good and all questions are answered on an honest and friendly basis. Priority Care is very impressive.

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Review from S K (Son of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Priority Care Home for over a year now. It's a clean and tidy place. Patients are well looked after and are attended to politely and with dignity. Professionally run and the staff are superb. The day staff are great. I have my reservations regarding some night staff. Mum reports that
she is not particularly looked after well first thing in the morning by one or two staff. I feel more staff are required overnight.

Reply from Nilesh Tailor, Owner at Priority Care Home

Thank you for taking the time to share your feedback about Priority Care Home. We are delighted to hear that you find our facility clean and tidy and that our patients are well looked after with politeness and dignity. We also appreciate your kind words about our superb and professional staff. We acknowledge your concerns regarding the night staff. In February 2024, we increased our night staff team to align with the increased occupancy of our facility. However, we greatly value your opinion and want to ensure that your mother receives the highest standard of care at all times. To address your specific concerns, we scheduled a meeting with you on w/c 27th June to discuss this further. The outcome of our conversation outlined a miss understanding of staffing levels on nights and clarity on the care your mum receives. Thank you again for your valuable feedback.

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Review from John H (Son of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since her arrival 12 months ago Mum has gone from being a confused and cantankerous old woman to a calm and happy person. It is clear that the staff at Priority have her and the other residents' best interests and happiness at their core. Her room is her own space where pictures on the wall are not
discouraged and it is always clean. Her hair and appearance are clearly looked after. The food must is plentiful and must be good as Mum has put on weight which she needed to.
She takes part in the regular entertainment events in the common area - this is quite a (welcome) surprise to me, the first time I've seen her dancing and singing in a very long time.
My father (93) visits 4/5 times a week and he is looked after as if he were a resident too, including a meal sometimes which is a great comfort to us.
All things considered, we are very satisfied with the care she is receiving.

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Review from R W (Wife of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband came into full-time care in August 2023. My first reaction on being told he was coming to this care home - he was not going there - how wrong I was. The home is light, warm and clean. The staff are wonderful, and the care and instant extra care are first-class. My husband has loved staying
in your home, and I can't say enough about the kindness and care given. I have a journey on a train and bus each visit unless my family bring me, but I would not change a thing. The catering, cleaning and laundry are beautiful.

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Review from J M (Sister of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was in Priority Care Home on 5th October 2023, she had the best care, beautiful home staff and management outstanding. Really couldn't do enough, would recommend anytime. Thank you for looking after my sister.

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Review from Catherine K (Daughter of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault this home at all, the care both to my dad and all our family was beyond reproach. Would let any member of my family go there.
My dad was only there for a couple of months but he was happy.

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Review from Gina B (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing place. Everything was perfect for Mum. Staff were excellent. Mum loved it there which made us smile again.
Thank you so much from the bottom of our hearts.
Amazing.

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Review from B P (Friend of Resident) published on 29 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Called with an emergency of her son being admitted to hospital for a cancer operation. I contacted the manager who immediately arranged for an assessment visit to my friend's home address. This was followed by my friend's admission to the home the following day. This relieved the stress my friend's
son was experiencing having been left to sort out a home by himself. I cannot stress how beneficial the manager's help and actions were to the family. I have visited the home today and am extremely impressed by the accommodation.

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Review from Jo B (Daughter of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law came to live at Priority Care just a few months ago but they were the best months she has had since her illness progressed. Through the home and their wonderful staff, she learnt to live and have fun again. Unfortunately, her illness became worse and she sadly passed away at the home.
Myself and all my family were with her and were actually able to stay at the home with her during her last days. The care my mum-in-law and us, as a family, got from the staff over those days was amazing. They cared not only for my mum-in-law but also us as a family while we were going through such a sad difficult time.
Thank you, you amazing people.

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Review from G Q (Sister of Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting today (a warm day) I was met with a cold water jug in the entrance hall for visitors - most welcome.
My sister was up, clean and dressed appropriately. Staff were friendly and informative and the management team, accessible. When I went up to her room, it was clean and, above all, contained
familiar objects tastefully arranged as she would have loved them. Thank you.

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Review from R C (Friend of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant and well-run care home. A true credit to all management and staff.

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Review from S L (Son of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival, we were greeted by three staff members who took great care in getting mum settled in her new room. The staff have been attentive and answered all my questions when we turned up. Mum has been getting on well with everything new to her and she's enjoying her time here.

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Review from C L (Niece of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Not been here long. Nice, clean and airy place. The staff are very pleasant and can't do enough. Communication with residents is needed. Resident slow in communication, just needs a little more time to respond. Sometimes difficult to understand, so more time needs to be given.

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Review from D E (Daughter of Resident) published on 26 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was taken to Priority Care Home following a stay in hospital. When she was admitted, Covid regulations were in place so I am unable to comment on the whole facilities. Despite this, the carers have been extremely friendly, courteous and caring both towards her and myself. All medical, care
and support information is passed on to me which is very much appreciated. My mother tells me that they are kind to her and she is happy. This is music to my ears.

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Review from Dee R (Brother-in-law of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really didn't know what to expect but the home is excellent. Was really worried about how my brother-in-law would settle but with a lot of patience, understanding and care, I needn't have worried. The relief was immense for both of us and our family members.


Staff are great and encourage interaction

with other residents so that it almost resembles a family. Residents are treated with respect and their dignity is assured. The facilities and cleanliness were a great concern for me but even during the pandemic, this was always a top priority for staff. Management are open to suggestions as to how to make residents feel at home and it is a happy experience in all aspects. Would highly recommend to anyone.

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Review from S G (Daughter of Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been admitted for a four-week assessment. This care home has shown me that it offers a very high standard within the first week. I am extremely happy with his care and would highly recommend it to others.

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Review from Norman C (Brother-in-law of Resident) published on 22 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brother-in-Law with dementia settled in comfortably very quickly. Great Staff. I ring up when there’s football or snooker which he still enjoys watching and they set him up to watch in his room or on the big screen in the lounge. Visiting was readily arranged with a phone call. A big decision to decide
on a suitable care home but thankfully the correct one.

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Review from John S (Friend of Resident) published on 7 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend twice so far, and find she is comfortable and well looked after, even to the point to say she likes it here. My friend never had a good word to say about any of her previous times in care homes but likes it very much here. Staff are friendly and polite, and more importantly,
good at what they do!

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Current Review Score: 9.6 (9.598)

Overview of Review Score

The Review Score of 9.6 (9.598) out of 10 for Priority Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.598 for Priority Care Home is calculated as follows: ( (272 Excellents x 5) + (48 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (17 Very Poors x 1) ) ÷ 348 Ratings = 4.598

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priority Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (1)

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Yana Karpow

Job Title: Home Manager

Joined: 2021

Started employment with Priority Care Home since the commissioning of its registration in 2021.

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