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Riverside Care Home

Main Street, Stapenhill, Burton-on-Trent, Staffordshire DE15 9AP
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Riverside Care Home, Burton-on-Trent
Riverside Care Home, Burton-on-Trent
Riverside Care Home, Burton-on-Trent

Riverside Care Home provides residential and nursing care for up to 42 older people in Burton-on-Trent.

Set on Main Street, Stapenhill, Riverside Care Home provides a central location at the heart of the local community. The home is a moment’s walk from local shops and restaurants, and is adjacent to the beautiful Stapenhill Gardens and River Trent.

All bedrooms are en-suite and tastefully decorated, while residents are welcome to personalise their rooms...  

Care Provided by Riverside Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,295From £1,295
Residential Dementia CareFrom £1,295N/A
Nursing CareFrom £1,295N/A

Fees are dependent on room rate and the available rooms and are not inclusive of FNC contributions.

Contact Riverside Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Riverside Care Home Ltd
  • Private Owned

Person in charge

  • Lynn Bennett(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Single Rooms with ensuite Wet Room (42)

Visiting

  • No visiting restrictions. Protected mealtimes in place.

Parking

  • On site care park

Riverside Care Home Reviews (39)

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9.8

Riverside Care Home has a Review Score of 9.8 (9.758) out of 10, based on 12 reviews in the last 2 years. Over all time Riverside Care Home has 39 reviews.

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Showing 39 reviews matching selected criteria
Review from Stuart G (Son of Resident) published on 23 June 2026 Submitted via Website
Overall Experience
We really can't say enough about the lovely care and support that Lynn and the Riverside staff gave our mum during the time that she there. The staff and level of nursing care was excellent, everyone treated mum with great respect and kindness even in the latter few weeks of her life. The facilities of the home itself are all that you practically need for a family member. A clean fresh environment, comfy room and importantly a large communal room where the residents gather during the daytime.
We had moved our mum from a different care home and never regretted it. We would certainly recommend it to prospective residents.

Thanks again Lynn and team.

Reply from Lynn Bennett, Manager at Riverside Care Home

Thank you for your kind words, it was truly a pleasure looking after your wonderful mum. We do miss our little chats. I will ensure your kind words are passed to all the team.

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Review from A C (Son-in-law of Resident) published on 26 February 2026 Submitted via Website
Overall Experience
My mother-in-law has been a resident at the Riverside for a few years, throughout that time my wife and I have been impressed with the care and attention offered.
Since Lynne took the managers position last year there seems to have been a positive change by the whole team and also changes in systems and processes supporting the day to day running of the home.
The caring approach of everyone has been especially evident in recent months as Mother-in-law's health worsened until she passed away recently.
Their care extended to us as well, asking how we were feeling and offering support.

Thanks again!

Reply from Lynn Bennett, Manager at Riverside Care Home

Thank you for the lovely review for Riverside Care Home. Your kind words about our team mean a great deal to us. It was truly an honour to look after your mother-in-law.

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Review from Anne P (Daughter of Resident) published on 3 November 2025 Submitted via Website
Overall Experience
Riverside is an absolute godsend - staff are friendly, caring and professional, where nothing is too much trouble. They treat my mum with genuine care and respect, almost better than I could myself. Their experience and patience are evident, helping her gradually regain lost skills following her stroke. Kitchen staff make tasty, nourishing food which encourages appetite and helps regain strength, adapting meals according to special diet (lactose free minced & moist).
The home itself is modern, bright and clean whilst being warm and inviting - akin to patient's own home.

It is generally a quiet peaceful place where residents' needs are paramount. The full time nurses (night and day) are really on the ball, dealing with medical issues in an efficient and timely manner. A well-managed home, the team is approachable, reassuring and kind. I would recommend Riverside to everyone and would chose it again without hesitation. Truly outstanding care and a top job by everyone involved! Thank you.

Reply from Lynn Bennett, Manager at Riverside Care Home

Thank you for your lovely review it was a pleasure looking after your mum. It is nice to see that she is now able to return home to be with the family.

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Review from A B (Son of Resident) published on 24 October 2025 Submitted via Postal Card
Overall Experience

Riverside Care Home provided excellent care when my mum needed it most. Their care was efficient and gentle, which was just what my mother needed. It could have been a worrying time of change, but the Riverside staff made her feel safe and well looked after. Thank you.

Reply from Jas Samra, Director at Riverside Care Home

Thank you for taking the time to leave a review. It is always reassuring to know that your loved ones are in safe hands. I will pass on your kind words to all the team.

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Review from S C (Daughter of Resident) published on 27 August 2025 Submitted via Website
Overall Experience

My mother has been a resident at The Riverside for four years. Recent changes, following the appointment of a new manager, have transformed the home. The new manager's focus is very much on resident-centred care. She is friendly, professional and approachable. Under the new management there have been physical changes to the environment leading to more openness and better hygiene especially in the dining and living ares where new flooring has been installed. The ambience of the home is now of a quiet, peaceful place to live and be cared for in, a place where the needs and concerns of residents is central. My mother is fully compos mentis and is now able to control her own personal finances which has improved her self esteem and given her a degree of independence. I know my mother appreciates being listened to and we know that as family members we are kept informed at all times. Riverside is now truly a Home.

Reply from Jas Samra, Director at Riverside Care Home

Thank you for your kind words. We're so pleased that your Mum feels at home at Riverside, and that the changes we have made have had a real difference for her and yourselves. It really means a lot to us. I will pass on your comments to Lynn, the Home Manager. She will be pleased to hear your feedback.

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Review from S A (Wife of Resident) published on 27 January 2025 Submitted via Postal Card
Overall Experience

On arriving at Riverside my husband was greeted by the manager and many of the staff came to introduce themselves. The greeting card and fruit was a lovely surprise. The staff have all been kind and caring. The activities and events have been a great help to my husband who is now physically more active, and taking part too. The atmosphere is warm and welcoming as are the staff. The whole experience is so good and my husband is so much better at walking and interacting. The staff are also supportive of the families. Whoever looks after oral hygiene does a wonderful job. Thank you.

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for your lovely review of Riverside Care Home. We are so pleased that you and your husband have felt so warmly welcomed at the Home. It is wonderful to see the great progress your husband has made since becoming a resident at Riverside and your comments regarding the kindness of the staff...  

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Review from Jeremy K (Son of Resident) published on 1 November 2024 Submitted via Website
Overall Experience
In the summer Mum had a stroke that left her with limited movement on her right-hand side and some memory issues. After leaving hospital Mum needed care, and we could not have made a better choice than Riverside.
The staff are fantastic, kind, and caring and support and deal with Mum as a person.
Special mention to the activity coordinator and her amazing activities which together with the ongoing physiotherapy and round-the-clock nursing and care have really brought Mum on in leaps and bounds.
The food is amazing freshly prepared onsite and Mum is making friends with the other residents.
Overall Mum has settled into Riverside really well and this has been a massive relief to all the family.

Thank you, to the manager and all your team

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for your lovely review of Riverside Care Home. We are all delighted with how well your mum has settled in and how she is progressing. Your kind compliments regarding our care, nursing, activities, and food will be passed on to the whole team. I am so pleased that, as a family, you are reassured that your mum is receiving the very best person-centred care.

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Review from L C (Granddaughter of Resident) published on 16 October 2024 Submitted via Website
Overall Experience

Such a lovely care home and very clean. My Grandma felt so welcomed and relaxed here and all the staff we met were polite and friendly. Her room was spacious and very bright. Thank you for caring for Grandma so kindly.

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for positively reviewing Riverside Care Home. We feel privileged to have cared for your Grandma and your kind comments about the cleanliness of the Home and and the friendly staff are very much appreciated. I will pass on your lovely comments to the team.

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Review from Christine R (Daughter of Resident) published on 10 October 2024 Submitted via Website
Overall Experience

Viewed this care home for my mum along with my sister; the management & staff were very caring towards residents. Accommodation is excellent, and hygiene is perfect. Care & attention given by all staff is second to none & mum has been happy & very well looked after. Couldn't wish for a better place for our mum. She is a palliative patient at end of life & I don't know how we would cope with the heartache without the love of all the staff. Always have time to even make sure we're ok and go above & beyond any expectations. A happy home; love & thanks to all.

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for your kind review of Riverside Care Home. I am so glad that you and your mum have felt well-supported during a difficult time for you all. We are proud of our team and we aim to support residents and families with love, compassion, and friendship so I am delighted that this has been your experience with us. I will pass on your lovely comments to the team.

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Review from K T (Daughter of Resident) published on 3 October 2024 Submitted via Website
Overall Experience
Mum felt safe and looked after as soon as she arrived at Riverside and that continues. All staff have been amazingly kind and considerate with her and myself too. She is currently bedridden but has had visits to her room, such as the recent Chinese event where she had traditionally dressed ladies dancing through her room after her Chinese meal. She was amazed watching them dance with the music following them. The lovely activities lady has also visited her and encouraged her to try her old hobby of knitting too.

The staff are compassionate and even the maintenance guy, laundry staff & cleaners have been so kind and friendly to Mum. It's lovely to see her old self coming through with them as they encourage her so much to feel confident and at ease. The nurses are fabulous and caring and knowledgeable and I have no worries about Mum's care whatsoever, it is such a relief to us all. She is eating so much better than when she was in hospital and that is a testament to the great food too.

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for your lovely review of Riverside Care Home. We have all been so pleased to see your mum looking comfortable and feeling safe. Our staff are our greatest asset and it's wonderful that you and your mum have such faith and confidence in the team. Our shared values are Care Compassion and...  

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Review from Kath E (Respite Resident) published on 27 August 2024 Submitted via Website
Overall Experience

I viewed a handful of homes for my respite stay while my daughter went on a well-deserved holiday, the reasons I chose Riverside were clear to see, the cleanliness of the home is above and beyond, the staff were absolutely amazing and kind, they attended to all my needs and requirements, they showed dignity and respect, food menu had a great variety of choices and they would go out their way to meet your needs if there was something different you fancied to eat (which was fantastic as I wasn't great at eating meals at that time), I joined in activities which was lovely, I had a wonderful time staying there and I would recommend to others! Many thanks Riverside for your kindness and for making my stay comfortable. Your staff are amazing and I miss you all.

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for your lovely review of Riverside Care Home. We are so pleased that you enjoyed your stay with us and that you found all aspects of your care and support were met with Dignity and Respect. Our staff are our greatest asset and I will pass on your praise to the whole team. We hope to welcome you again in the future!

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Review from Heather H (Daughter of Resident) published on 31 July 2024 Submitted via Website
Overall Experience
My mum has been a resident for 11 months and during that time the staff have worked tirelessly to help her integrate into the home. Mum has been treated with dignity and respect and has always been encouraged to embrace the varied activities that the home provides. As well as as her weekly hairdressing appointment the food is 5* and residents are able to have their favourite tipple too! Home from Home!

Mum enjoys being able to have a game of dominoes and there is always company for her should she wish.

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for your lovely review of Riverside Care Home. We have all been delighted to see how your mum has settled into the Home and how her health and wellbeing have improved. We aim to treat all of our residents with dignity and respect at all times so it is wonderful that you have witnessed this for yourself. I will pass on your kind comments to the team.

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Review from Wendy B (Daughter of Resident) published on 21 June 2024 Submitted via Website
Overall Experience
Riverside became my Mum's home four years ago. She settled in very quickly with the support and reassurance of the staff.
She has a lovely spacious room with ensuite facilities that are kept absolutely spotless. The home in general is very clean and modern.
Residents are encouraged to join in with an extensive activity programme to support ongoing cognition and social interaction, I love seeing the photos of Mum looking happy.
The care is very individual and takes into consideration past lived experiences. My Mum feels safe and secure within the familiar routine. There is always a member of the nursing team available if she has a worry and she can talk to them confidentially if she needs too.
Mum is always offered a choice at meal times and often something different if she prefers. I love to see the photos of Mum joining in and looking happy.

Thank you Riverside for taking such good care of my Mum - you are appreciated every day.

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for your kind review of Riverside Care Home. It is lovely to hear that you have witnessed our person-centred approach and our determination to ensure our residents are always given choices and cared for with dignity. The cleanliness and homely feel of the home is something that is often...  

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Review from David H (Son of Resident) published on 21 June 2024 Submitted via Website
Overall Experience
My mum has been at this care home now for over 4 years.
I've always found the staff to be very helpful and friendly with a high level of personal care and compassion to the residents. The staff are always there to assist with any issues or concerns. There are regular activities and guest entertainers at the home which my mum enjoys very much.

The most important thing is if my mum is happy there and feels safe and looked after and the answer is definitely yes.

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for your thoughtful review of Riverside Care Home. Our staff are our greatest asset and your mum has certainly enjoyed the activities and entertainment on offer. I will pass on your kind comments to the team.

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Review from William P (Next of Kin) published on 10 June 2024 Submitted via Website
Overall Experience
My Mother has been a resident of Riverside care home for seven months.
While she has been there she has received the best care anyone could wish for.
All of the staff are all first class and very professional in their work, they go over and above the call of duty to make the residents and visitors feel at ease.

The standard of hygiene is excellent and the rooms are all very comfortable and well equipped. Entertainment and activities are provided each day by both the staff and outside agencies. My mother has settled in well and is very happy at Riverside. I would like to the everyone of the staff for the effort they put in to make Riverside a home from home.

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for your lovely review of Riverside Care Home. We aim to make all residents and their loved ones feel like part of the Riverside family so it is wonderful to read that you have experienced this. We are proud of the professionalism of our staff across all departments and all of our staff...  

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Review from V A (Granddaughter of Resident) published on 19 March 2024 Submitted via Postal Card
Overall Experience

My nan lived at Riverside for 7 and a half years before she recently passed away. The care she was given was impeccable, the staff treated her as their own. I cannot thank the staff enough for all the love and care they gave my nan.

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for your kind review of Riverside Care Home. We are so proud of our staff and I am delighted that you were pleased and reassured by the high standards of care and support they delivered. Your nan was a joy to care for and is sadly missed by all the team. I will pass on your lovely words to the staff.

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Review from P C (Son of Resident) published on 21 November 2023 Submitted via Website
Overall Experience

Since being diagnosed with Alzheimer's Mum has settled into the routine of the home very well, what I personally like are the activities that my mum participates in daily, whether it be creating name tags through to dancing and singing. As a family, we especially like the daily pictures showing activities and participation for all residents. This means that all family members and friends alike have direct access to Mum's daily life. Staff are always busy helping out residents and laughing and singing along, it's wonderful to see Mum and everyone else's faces light up. Nothing is ever too much trouble, from offering treats in abundance and the one to one interaction is second to none. Riverside is always spotless and the food Mum really enjoys. Thank you!

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for your lovely review. Your mum is a pleasure to support and care for, and we are all delighted at how well she has settled in to Riverside. Our core values of care, compassion and friendship, extend through everything we do. The varied activities we offer aim to demonstrate this in a...  

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Review from J C (Daughter-in-law of Resident) published on 14 November 2023 Submitted via Website
Overall Experience
My mother-in-law has been a resident for over 6 months now, she is very happy and settled and what is particularly wonderful to see is how all residents are treated by the amazing staff at the Riverside Care Home. The following observations and facts are worth mentioning - from daily activities am and pm (pictures are available and uploaded daily on their social media page) which is amazing to see, not just for Mum but all the residents.
Staff provide individual, emotional and physical support at all times of day, which in turn gives family members the reassurance that is needed when loved ones have to navigate their own particular journey.

For this reason, I most definitely would give Riverside and its wonderful staff 5*.

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for your kind review of Riverside Care Home. Our team are our greatest asset and we are always delighted when they receive the praise and appreciation they deserve. We aim to work in partnership with the loved ones of our residents so it is wonderful to hear that you feel reassured and confident in the care we deliver.

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Review from A T (Cousin of Resident) published on 10 October 2023 Submitted via Postal Card
Overall Experience

My cousin had been a resident of the Riverside Care Home only for a short while when she said to me "You know I think of my bungalow as my house, but I think of the Riverside as my home". My cousin has a daughter who has Down's syndrome and dementia and is in a care home suited to her needs. The staff at the Riverside have 'walked the extra mile' to make her daughter welcome there which has given both my cousin and her daughter pleasure and peace of mind. My cousin is very happy to live in Riverside.

Reply from Cathy Coulson, Manager at Riverside Care Home

Thank you for your lovely review. Our staff always try to demonstrate our values of care, compassion and friendship to the loved ones of our residents so we are delighted that your cousin feels that she is at home here and that her daughter is warmly welcomed by us. I will ensure that your kind remarks are passed on to the whole team.

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Review from Janet C (Resident / Service User) published on 21 September 2023 Submitted via Postal Card
Overall Experience

This care home is lovely, very friendly and welcoming. It is very well-run and clean and smells lovely. The food is very good with plenty of choice and cooked well. The staff are very good, do anything for you and enjoy a good laugh and joke. It's like a five-star hotel.

Reply from Cathy Coulson, Manager at Riverside Care Home

I am so pleased you are enjoying yourself at Riverside. Friendship, compassion and care are our three core values at Riverside and I am pleased to see they are shining through by reading your review. As a team, we all work together to provide the best service we can offer. It is warmly reassuring...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Riverside Care Home.

Upcoming Events

There are no upcoming events for Riverside Care Home.

Awards / Recognitions (2)

  • 17 Jul 2024Recipient: Riverside Care Home
  • 02 Apr 2024Recipient: Riverside Care Home

Accreditations

There are no accreditations posted yet for Riverside Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Riverside Care Home

What types of Care is Riverside Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Riverside Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Riverside Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Riverside Care Home to the centre of Burton-on-Trent?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverside Care Home to verify any information. View our terms and conditions. Riverside Care Home has an Enhanced Service -more info.