Rossendale House

63 Rossendale Avenue, Burnley BB11 5HF
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9.8 29 Reviews
  • Rossendale House, Burnley
Rossendale House in Burnley provides residential living, dementia care, respite placements and compassionate end of life support.

Residents receive 24-hour personalised care delivered by an experienced team in a comfortable and secure setting.

Facilities include communal lounges, a cinema room, café and salon, while bedrooms feature en-suite bathrooms and tasteful furnishings.

Positioned near Burnley town centre and within easy reach of Blackburn, the home offers landscaped gardens and a varied wellbeing programme.
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Care Provided by Rossendale House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1491
  • Self-Funded Residential Dementia Care: from £1491
  • RESPITE Self-Funded Residential Care: from £1591
  • RESPITE Self-Funded Residential Dementia Care: from £1591

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Rossendale House for full pricing details and T&Cs.

Contact Rossendale House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Rossendale House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sarah Salvin (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Parking

  • Private Car Park on Site

Rossendale House Reviews (29)

9.8

Rossendale House has a Review Score of 9.8 (9.754) out of 10, based on 15 reviews in the last 2 years.
Over all time Rossendale House has 29 reviews.

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Reviewer Connection to Rossendale House
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Total of 29, showing 1-20
Review from Carol H (Daughter of Resident) published on 29 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were in a position where we had to find a care home for my mum who had Parkinsons.
She moved in in April 2025 and settled in well, she liked the staff.
My dad also lived there for the last 3 weeks of his life so they got to see each other for a while every day.
Most of the staff are lovely but
the food did not live up to the website's promise. You see the photos and think "wow" but I found them to be a bit "school dinner".
The sweet shop was limited and underwhelming.
My mum never got to experience the gardens and only had one day out before she died (a fast food restaurant and a coffee chain) because they didn't have the staff or space for her on day trips as she needed a wheelchair but she made full use of the hairdresser. (Never underestimate having your hair washed)
I also felt at times they were understaffed, 1 carer was clearly distracted and one was downright rude to me.
They need to remember people are paying a lot of money to be there, regardless of age or incapacity.
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Review from Andrew C (Son of Resident) published on 6 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rossendale House is a modern, purpose-built care home which provides a very safe, comfortable living space. All the safety measures and procedures are in place. The staff are all very friendly and approachable and indicates a good level of training and experience. Moving my other into Rossendall House
was surprisingly easy with any issues being dealt with quickly. It's always easy to identify who to speak to if anything concerns me.
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Review from Natalie J (Relative of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Until you walk around you cannot appreciate how much Rossendale House has to offer. Staff are warm and welcoming and facilities have a hotel feel.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your kind words! We're so pleased that you enjoyed your visit and appreciated all that Rossendale House has to offer. Our team takes great pride in creating a welcoming atmosphere and maintaining high-quality facilities, so your feedback means a lot to us
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Review from Susan C (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is well cared for lovely staff can't fault them. Home is spotless no complaints from us lovely place for my mum.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you so much for your lovely feedback. We're delighted to hear that your mum is happy and well cared for, and that you've had such a positive experience with our team. Our staff work hard to create a warm, welcoming environment.
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Review from J C (Daughter of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rossendale House is a lovely modern, very clean care home. My mum is very happy here and has been fortunate to get one of the suites, which she loves. All the staff are lovely and are always willing to help.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you so much for your kind words and lovely feedback. We're delighted to hear that your mum is happy at Rossendale House and that she's enjoying her suite. Our team takes great pride in creating a welcoming, comfortable environment for all our residents, and it's wonderful to know their efforts are appreciated. We'll be sure to share your comments with the staff. Thank you
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Review from Sheila C (Resident) assisted by family/friend published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the second time I have been in Rossendale House. The staff are excellent and very caring and look after all my needs.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your lovely review, i am so pleased you have enjoyed both your stays at Rossendale House and we will look forward to seeing you again soon. Thank you.
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Review from R H (Son of Resident) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Rossendale House for just over a year now. She is very well looked after and has a good relationship with all staff members. She has just celebrated her 100th birthday and I cannot compliment the staff enough for their kindness and thoughtfulness in making sure she had
the best day possible.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your wonderful review, I am so pleased your mother has settled well and enjoyed her 100th Birthday celebrations. Thank you so much for your kind words about the staff at Rossendale House. I will ensure your review is shared with the whole team. Thank you.
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Review from Valerie A (Respite Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home looked after me for a month in April & May of this year after I'd had a double hip operation.
It was a beautiful place and as they say it is better than lots of hotels I've stayed in. I was lucky enough to stay in one of the larger rooms on the front. The care staff couldn't do enough
for you. If I had to go in permanently this is the place I'd like to be although it is about 10 miles from my home town. I've never wanted to go into a care home but being there has helped me to know where I want to go if I get to not be able to stay at home.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your wonderful review. I am so pleased we were able to support you after your surgery. Please do not hesitate to contact us if we can be of any help to you again in the future and we really hope your keeping well.
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Review from F B (Daughter of Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care that the staff afforded to my mother during her period of time as a resident and during her final hours was exemplary. They went above and beyond.
Her room was beautifully appointed and she was able to bring her favourite chair and she was allowed to hang paintings on the walls.
The food
didn't match the website's expectations. The home was aware of this issue and worked hard to resolve it.
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Review from A W (Relative of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our relative was in a most beautiful suite with large airy bedroom and offset lounge with en-suite bathroom with bath and wet room shower - all incredibly clean and modern and stunning views over the moors, but much more important was the quality of the entire staff - from the senior managers through
the clinical care and cleaning staff there wasn't a single person who wasn't focused on the needs of the residents. There were some challenging behaviour in some of the residents always met with patience and forbearance and it never impinged on the non cognitively impaired residents. The meal times could be taken communally in beautiful dining rooms with other new friends or (as in breakfast) taken in the residents room. When our relative was taken very ill the community healthcare team supported the staff in the home so that no hospital admission became necessary. They do a superb job.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your wonderful review and your kind words about the care your loved one received at Rossendale House. Receiving reviews like this confirms the fantastic work the whole team does. Thank you.
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Review from Jackie O (Daughter of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident at Rossendale House from May 2024 until she died there Sept 2024. The care she received throughout was superb and of the highest standard. I'm a health care professional and Chair of a hospice and I can guarantee the staff and facilities are incredible. The quality of facilities and
standard of staff are remarkable. The end of life experience and care given was superb. Many many thanks to everyone.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your lovely review and kind words, I am so pleased you are happy with the care Mum received at Rossendale House. Sending you and your family our sincere condolences at this difficult time and thank you for taking the time to leave us a review it means so much to us.
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Review from A B (Son of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home, very modern with good facilities. My mother was very cautious about going into a care home yet settled here within days. Lovely, caring staff which gives me peace of mind that she is being looked after properly.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your wonderful review, I am so pleased your mother has settled so well and you are reassured knowing she is safe and well cared for at Rossendale House. Thank you.
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Review from M B (Grandson of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Modern well-designed care home, friendly staff, and a good atmosphere for the residents. My grandma always seems happy and content whenever I visit her.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your wonderful review, I am so pleased your grandma has settled so well at Rossendale House and is happy. Thank you.
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Review from J H (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very elegant home. Staff very friendly. Everything is clean and new. Excellent ambience.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your lovely review, I am so pleased you have enjoyed your visit to Rossendale House, the whole team prides itself on offering a warm and welcoming environment for all visitors and your review confirms the fantastic work they do. Thank you.
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Review from H N (Daughter of Resident) published on 10 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Garden party on Wednesday 21st of August. The carers treated the residents with respect and compassion. They treated the residents as individuals as they encouraged participation within each resident's comfort zone. The more vocal residents were treated with kindness, patience and humour. It can't be
easy to look after people with such diverse needs and I feel really lucky that my mum is being looked after by such a kind, capable and caring team. Thank you.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your wonderful review, I am so pleased you enjoyed the garden party at Rossendale House. Thank you for your kind words about the team, I will ensure your feedback is shared with them. Thank you.
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Review from Ann G (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rossendale House is an excellent home. The bedrooms/ensuites are bright, spacious, modern and clean. The food is amazing with plenty of choice. There are lots of fun activities in the comfortable lounge areas and relatives are always made welcome and encouraged to join in. There is a good ration of
staff and they are efficient and kind. Physically mum has improved 100% with such good 24-hour care. It has been a tremendous relief to find a home where I know my mother is safe and well cared for!
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Review from Chris H (Solicitor of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding facilities.
Very friendly and welcoming staff.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your fantastic review, the team at Rossendale House prides themselves on delivering outstanding care and offering a warm and friendly welcome to all visitors. I will ensure your feedback is shared with the whole team. Thank you.
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Review from D C (Daughter of Resident) published on 2 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has come on leaps and bounds since being a resident 9 months ago. She has made so many friends and has picked up new skills whilst living in her safe abode. The care staff are fantastic with her and always have time for mum. The Housekeepers are excellent at their work. The home is spotless and
mum’s room is turned down every day. The head chef and her colleagues produce outstanding food, plus even do requests from the residents. The Front of House is very warm and welcoming, again nothing too much trouble. It’s a lovely community mum has here, as she was by herself a year ago with no visitors apart from carers 30 minute visits every day. Now she is a new mum with a brand new outlook on life. Thank you to all the staff for their hard and outstanding work.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your fantastic review, I am so pleased to read your mum has settled well and is enjoying living at Rossendale House. The whole team pride themselves on delivering outstanding care and your review confirms the fantastic work they all do. Thank you.
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Review from J N (Son of Resident) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident at Rossendale House Care Home. She has been staying there for 5 weeks. She was made very welcome by the staff and other residents. She has developed some true friends. The staff are wonderful, the events are laid on regularly and are great. Open days and guest singers.
All
areas are spotlessly clean. Mother loves the food and the atmosphere does not feel like a care home it feels warm and friendly.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your fantastic review, I am so pleased to read your mother is enjoying her stay at Rossendale House and enjoying the engaging activities arranged for the residents. It's lovely to read Mum has settled so well and made friends. I will ensure your fantastic review is shared with the whole team. Thank you.
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Review from B N (Granddaughter of Resident) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Top quality care! Feel safe knowing my granny is there! The care home itself has pristine facilities, the staff are always helpful and are very welcoming. The atmosphere in the care home between residents is amazing!
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your wonderful review, we are so pleased your granny is enjoying living at Rossendale House and the fantastic facilities it has to offer. I am so glad you feel you are reassured knowing she is well cared for. Thank you.
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Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Rossendale House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.879 for Rossendale House is calculated as follows: ( (156 Excellents x 5) + (15 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 174 Ratings = 4.879
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Rossendale House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (115)

Meet the Team (1)

Sarah

Sarah Salvin

Job Title: Home Manager Joined: 2025

Before joining Care UK, I was a registered manager with another care home provider, but I’m really enjoying the change. As well as a host of mandatory training, I have also completed training in dementia, mental health first aid and palliative care. 


In my previous role, I implemented numerous improvements which led to a positive outcome with the Care Quality Commission. It was incredibly rewarding to be able to support the team and ultimately provide a better experience for residents and their families.


We are here to ensure that residents receive safe, high-quality, person-centred care. To do this role effectively, you need to be compassionate and empathetic, ensuring residents, relatives, and colleagues feel listened to, valued, and supported. Strong leadership skills are essential to guide the team, make informed decisions, and maintain high standards of care. 


It is also important to remain calm under pressure, especially when managing challenging situations or emergencies, while continuing to provide reassurance to others. Good communication skills are vital for working collaboratively with residents, families, healthcare professionals, and colleagues. Fairness and professionalism help to build trust and create a positive working environment where everyone feels respected. Finally, being friendly and approachable encourages open communication and supports team morale.


For me, the best part of the day is seeing happy colleagues and happy residents. A positive atmosphere within the home makes such a difference to everyone’s wellbeing, and it is rewarding to see residents engaged, smiling, and feeling comfortable in their environment.


I also enjoy seeing staff working well together and feeling appreciated – a team that feels supported means better outcomes for residents. When both residents and colleagues are enjoying their day, it reflects the caring and welcoming culture we aim to create within the home. What makes me most proud in my role is seeing residents live life to the full, knowing they feel happy, safe, and cared for. 


Outside of work, I enjoy going for walks and spending quality time travelling with my family in our camper van. I also love caring for my pets, which keeps me busy and brings me a lot of happiness and relaxation.

Frequently Asked Questions about Rossendale House

What types of Care is Rossendale House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rossendale House have?

There are 66 Single Rooms.

What are the Facilities & Services at Rossendale House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rossendale House to the centre of Burnley?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rossendale House to verify any information. View our terms and conditions. Rossendale House has an Enhanced Service - more info.