Rossendale House

63 Rossendale Avenue, Burnley BB11 5HF
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9.8 29 Reviews
  • Rossendale House, Burnley
Rossendale House in Burnley provides residential living, dementia care, respite placements and compassionate end of life support.

Residents receive 24-hour personalised care delivered by an experienced team in a comfortable and secure setting.

Facilities include communal lounges, a cinema room, café and salon, while bedrooms feature en-suite bathrooms and tasteful furnishings.

Positioned near Burnley town centre and within easy reach of Blackburn, the home offers landscaped gardens and a varied wellbeing programme.
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Care Provided by Rossendale House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1491
  • Self-Funded Residential Dementia Care: from £1491
  • RESPITE Self-Funded Residential Care: from £1591
  • RESPITE Self-Funded Residential Dementia Care: from £1591

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Rossendale House for full pricing details and T&Cs.

Contact Rossendale House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Rossendale House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sarah Salvin (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Parking

  • Private Car Park on Site

Rossendale House Reviews (29)

9.8

Rossendale House has a Review Score of 9.8 (9.754) out of 10, based on 15 reviews in the last 2 years.
Over all time Rossendale House has 29 reviews.

Overall Experience
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Date Published
  • 29
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Reviewer Connection to Rossendale House
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Total of 29, showing 21-29
Review from A B (Son of Resident) published on 16 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Rossendale House for two weeks respite care. The carers are amazing. They are all lovely people. The food is great.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your fantastic review, we are so pleased your mum enjoyed her 2 weeks respite. The whole team at Rossendale House pride themselves on delivering person-centred care and your review confirms the fantastic work they do. Thank you.
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Review from C S (Daughter of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are loving, upbeat and welcoming. My mother is always treated with dignity and is well cared for. The environment is wonderful. Medicine and GP appointments are handled very well. There is a mix of mature and younger staff and they are all English speaking. Very positive overall. We are happy
our mother is well cared for.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your wonderful feedback, we are so pleased your mother has settled in well at Rossendale House and you are pleased with the care she is receiving. We will ensure your feedback is shared with the whole team. Thank you.
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Review from Helen L (Daughter of Resident) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home. We searched for several years to find the perfect care home for our 94-year-old mother. Rossendale House was certainly worth the wait! Beautiful surroundings. Tastefully and thoughtfully decorated rooms. Our mother's room looks out onto a garden terrace which she used almost daily
during the summer months. Everything is kept in tip-top condition with a friendly cleaning team who pop in on a daily basis. The food is homemade and completely delicious.
The carers are absolutely brilliant! An example of this would be when Mum had a fall. The carers immediately went into protocol mode and oversaw all aspects of her care. We were particularly impressed with one of the carers who stayed several hours beyond her shift to ensure that all was well. Above and beyond typical care. Management has been receptive and proactive to any and all requests. Highly recommend Rossendale House!
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your fantastic review. The whole team at Rossendale House pride themselves on delivering outstanding person-centred care and your review confirms the great work all staff do. We are pleased we were able to help you find a perfect care home for Mum. We will ensure your kind words are shared with the whole team. Thank you.
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Review from Peter H (Son of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident since May of this year. I visit at least once a week and believe that I have met all the carers.
I can honestly say that they all strike me as genuine caring professionals. I have noticed the frequency with which they check on Mum, and anticipate care items that need to be attended
to. Mum loves the food (absolute quality, which I can personally attest to). There is also a general feeling of space and light, which I believe lifts the general mood.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your wonderful feedback regarding the care your mum is receiving at Rossendale House. Our staff focus on a person-centred care approach and your feedback confirms the fantastic work the team do. We are pleased Mum enjoys the meals cooked by our fantastic chef. We will ensure your feedback is shared with the whole team. Thank you.
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Review from Marie-Louise N (Daughter of Resident) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having not been on holiday for twelve months, my husband and I were desperate for a break but needed to ensure my mum was looked after in order to be able to relax and enjoy our break. From the initial visit to Rossendale House Care Home followed by taking Mum up for coffee and care and a look around,
I felt certain she would be cared for and treated with compassion and dignity and she has certainly been so well looked after and enjoyed her stay and has said she would go back and stay again which is so nice to hear. A big thank you to everyone there - what a team.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your wonderful feedback, we are so pleased you and your husband were able to relax and enjoy your holiday. It is great to receive such a great review and we will ensure your feedback is shared with the whole team. We will look forward to welcoming Mum again when required.
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Review from Angela W (Niece of Resident) published on 18 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A most wonderful reception and greeting upon arrival. A superb afternoon tea was laid out in the garden room to the highest standard. Outstanding, caring staff, and so wonderful to see my auntie so happy, content and well cared for. The facilities and rooms are absolutely beautiful. Would highly recommend
it. Thank you for a most wonderful visit.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your wonderful feedback regarding the care your auntie is receiving at Rossendale House. We are so pleased you enjoyed your afternoon tea provided by our fantastic chef. We will ensure your kind words are shared with the whole team. Thank you
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Review from A B (Daughter-in-law of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law came to live here in June. I can only say how impressed we are with the home, clean, modern and well-equipped. The staff are excellent, can't say how grateful we are. She's being looked after in such a nice environment. The trips out are great for them all too. A pleasure to visit.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your wonderful feedback regarding the care your mother-in-law is receiving at Rossendale House; we will ensure your kind words are shared with the great team. We are so pleased you enjoy your visits and that your mother-in-law enjoys the trips out.
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Review from Elaine M (Daughter of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love this care home. The environment is a wonderful mix of a home, a posh hotel and a luxury care home. The staff are so caring, and the entertainment is great - my grandaughter loves to visit her great-grandmother here, as so much is happening!
Whenever I visit, I am happy to see my mum safe, cared
for, well-nourished and with all her individual and personal needs attended to. She walks much more than she did, pops out into the garden, and has her hair and nails done. Her room is beautiful too. I sleep easy at night, knowing her life has improved so much.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your kind words regarding the care your mum is receiving at Rossendale House. Our staff always focus on a person-centred care approach, and it is lovely to receive such wonderful feedback, which we will ensure is fed back to them. It's great to hear that your granddaughter loves her visits and mum enjoys the activities in the home.
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Review from Arthur T (Respite Resident) assisted by family/friend published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A pleasant stay, the staff were wonderful. The management arranged a few extra days' stay due to unforeseen circumstances. My room was comfortable and modern and I would gladly come again.
Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your kind words, we are so pleased we were able to extend your respite stay with us at Rossendale House. It was a pleasure to have you in our care home and were so pleased you were comfortable. We will ensure the staff in the home recieve your lovely feedback and will look forward to welcoming you back to Rossendale House in the future.
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Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Rossendale House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.879 for Rossendale House is calculated as follows: ( (156 Excellents x 5) + (15 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 174 Ratings = 4.879
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Rossendale House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (115)

Meet the Team (1)

Sarah

Sarah Salvin

Job Title: Home Manager Joined: 2025

Before joining Care UK, I was a registered manager with another care home provider, but I’m really enjoying the change. As well as a host of mandatory training, I have also completed training in dementia, mental health first aid and palliative care. 


In my previous role, I implemented numerous improvements which led to a positive outcome with the Care Quality Commission. It was incredibly rewarding to be able to support the team and ultimately provide a better experience for residents and their families.


We are here to ensure that residents receive safe, high-quality, person-centred care. To do this role effectively, you need to be compassionate and empathetic, ensuring residents, relatives, and colleagues feel listened to, valued, and supported. Strong leadership skills are essential to guide the team, make informed decisions, and maintain high standards of care. 


It is also important to remain calm under pressure, especially when managing challenging situations or emergencies, while continuing to provide reassurance to others. Good communication skills are vital for working collaboratively with residents, families, healthcare professionals, and colleagues. Fairness and professionalism help to build trust and create a positive working environment where everyone feels respected. Finally, being friendly and approachable encourages open communication and supports team morale.


For me, the best part of the day is seeing happy colleagues and happy residents. A positive atmosphere within the home makes such a difference to everyone’s wellbeing, and it is rewarding to see residents engaged, smiling, and feeling comfortable in their environment.


I also enjoy seeing staff working well together and feeling appreciated – a team that feels supported means better outcomes for residents. When both residents and colleagues are enjoying their day, it reflects the caring and welcoming culture we aim to create within the home. What makes me most proud in my role is seeing residents live life to the full, knowing they feel happy, safe, and cared for. 


Outside of work, I enjoy going for walks and spending quality time travelling with my family in our camper van. I also love caring for my pets, which keeps me busy and brings me a lot of happiness and relaxation.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rossendale House to verify any information. View our terms and conditions. Rossendale House has an Enhanced Service - more info.