Sandmere Care Home

Seacole Way, Margate CT9 4PA
Review Us
9.8 21 Reviews
  • Sandmere Care Home, Margate
Sandmere Care Home is a 68-bed, purpose-built luxury care home offering residential, dementia, nursing, and respite care in the heart of Margate, Kent.

Known for its warm and welcoming atmosphere, Sandmere provides an enriching, first-class environment where care is personalised to each resident’s individual needs. Compassionate, professional staff are committed to supporting every resident with dignity, respect, and kindness.

Located in the county famously known as The Garden of England, Sandmere truly lives up to Kent’s reputation with its exceptional gardens, one of the home's most cherished and unique features.

More than just a green space, the gardens at Sandmere are vibrant, well-tended sanctuaries where residents can relax, reconnect with nature, or actively participate in gardening. Whether enjoying a quiet moment in the sun or cultivating plants and flowers, residents are encouraged to make the gardens their own, creating a deeply personal and therapeutic experience.

Beyond the gardens, Sandmere offers an impressive range of amenities including a cinema for movies and live events, cosy lounges for socialising or unwinding, and a private dining room for special family gatherings.

Care Provided by Sandmere Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1550
  • Self-Funded Residential Dementia Care: £1650 – £1650
  • Self-Funded Nursing Care: £1750 – £1750
  • RESPITE Self-Funded Residential Care: £1705 – £1705
  • RESPITE Self-Funded Residential Dementia Care: £1815 – £1815
  • RESPITE Self-Funded Nursing Care: £1925 – £1925

Settle in and make yourself at home this Winter. Enjoy 3 weeks for the price of 2, saving from £1705. Valid for admissions between 15th December to 15th March 2026. T&Cs apply.

These prices are only a guideline, please contact Sandmere Care Home to find out the exact price for your requirements.

Contact Sandmere Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Sandmere Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Sally Wheeler (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (56)
  • Couples/Companion Rooms with Ensuite Wet Room (6)

Visiting

  • Delighted to welcome visitors and members of the wider community into the home.

Parking

  • Free parking onsite with 3 electric plug in points and a disabled bay with easy accessibility.

9.8

Sandmere Care Home has a Review Score of 9.8 (9.836) out of 10, based on 21 reviews in the last 2 years.
Over all time Sandmere Care Home has 21 reviews.

Overall Experience
  • 17
  • 4
  • 0
  • 0
  • 0
Date Published
  • 21
  • 5
  • 19
  • 21
  • 0
Reviewer Connection to Sandmere Care Home
  • 7
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from K L (Next of Kin) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin was cared for by the staff at Sandmere Care Home for a short while before her death. From the first contact with the home, to moving her in and then to caring for her in her last few days, everyone was so kind and understanding. They showed great empathy and patience and kept me informed.
They also accommodated numerous visitors and when she was on her own, sat with her themselves. Thank you.
Reply from Jacqui Pompeus, Home Manager at Sandmere Care HomeThank you for your kind review, it was a pleasure to be able to care for your cousin. We will pass your feedback on to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.836)

Overview of Review Score

The Review Score of 9.8 (9.836) out of 10 for Sandmere Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.836 for Sandmere Care Home is calculated as follows: ( (208 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 244 Ratings = 4.836
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sandmere Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

10 Bed Vacancies

Posted: 12 Jan 2026

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.

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Awards / Recognitions (0)

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Meet the Team (32)

Sally

Sally Wheeler

Job Title: Home Manager Joined: 2025

Sally is the dedicated Registered Manager of Sandmere Care Home.

Charlotte

Charlotte James

Job Title: Clinical Deputy Manager Joined: 2024

Charlotte is an experienced registered nurse who will lead and guide our care team. She has worked in a variety of settings including acute, community and nursing homes. She has a particular interest in end-of-life care.


Outside of work, she enjoys spending time with her husband, two sons, two cats and a miniature dachshund puppy.

Hollee

Hollee Ralph

Job Title: Business Administrator Joined: 2024

Hollee brings a wealth of experience having worked in the care sector since 2012, she started her career as a Care Assistant and worked her way up through various different roles including Non-Clinical Deputy Manager and more recently Administration Manager.


Hollee is looking forward to welcoming residents and their loved ones into our beautiful home and allowing our residents to enjoy the many added luxuries that a new care home has to offer.

Dee

Dee Heath

Job Title: Customer Relations Manager Joined: 2025

Dee brings extensive experience in fostering connections and building relationships with various organisations in the local community, including social services, GPs, pharmacies, hospital discharge teams and dementia support groups.


She will take an active role at Sandmere, promoting daily activities, communicating with family members, and arranging tours of the home for prospective residents and their families.


Outside of work, she enjoys spending quality time with family, particularly grandchildren, husband, and three Jack Russell terriers.

Mark

Mark Gomez

Job Title: Head Chef Joined: 2024

Mark has worked for 30+ years in the catering industry, classically trained with experience in many well-respected establishments, as well as being privileged to have worked in different countries around the globe.


He is super excited to share his professional experience and culinary skills at Sandmere.

Malcolm

Malcolm Luck

Job Title: Maintenance Operative Joined: 2024

Malcom has been working in the care sector for the past 8 years in maintenance roles. He is looking forward to welcoming residents in and making their rooms homely and personalised. Outside of work, Malcolm enjoys spending time at his allotment and watching sports.

Teresa

Teresa Eastland

Job Title: Head Housekeeper Joined: 2024

Teresa started her career in care at the age of 18. She enjoys knowing that our residents have a welcoming and homely place to live. She will lead our team of housekeepers to ensure the home is clean and tidy for all.


Outside of work, she enjoys walks along the seafront and spending time with friends and family.

Johnathan

Johnathan Edwards

Job Title: Lifestyles Lead Joined: 2024

John has been an activities coordinator for the better part of a decade. His background is in textiles and design whilst his career has been rooted in the care sector which makes him excellent for our activities and well-being role here at Sandmere Care Home.


John has been able to uplift, inspire and entertain those who have found themselves under his guidance using a combination of art therapy with mental wellness techniques

Tracey

Tracey Philpott

Job Title: Registered Nurse Joined: 2024

Meet Tracey one of our day Registered Nurses.

Linda

Linda Price

Job Title: Registered Nurse Joined: 2024

Lynn is one of our lovely day nurses!

Shauna

Shauna Keeler

Job Title: Registered Nurse Joined: 2024

Meet Shauna one of our night nurses!

Kay

Kay Chandler

Job Title: Registered Nurse Joined: 2024

Meet Kay one of our night nurses.

Amos

Amos Sungwa

Job Title: Registered Nurse Joined: 2025

Meet Amos one of our night Registered Nurses.

Roxanne

Roxanne Bygrave

Job Title: Registered Nurse Joined: 2025

Meet Roxy one of our bank Registered Nurses.

Emma

Emma Barham

Job Title: Receptionist Joined: 2024

Emma started her career in business administration and reception at the age of 20 and has since worked in the educational setting as a support worker in a children's home.


She is looking forward to warmly welcoming residents and visitors to Sandmere Care Home and will do her utmost to ensure all residents, families and external visitors feel comfortable and supported the moment they arrive.

Vicky

Vicky Beale

Job Title: Receptionist Joined: 2024

Vicky brings a wealth of experience having worked in customer services for 35 years. She is very much looking forward to greeting and meeting our residents, families and visitors.


Outside of work she likes to keep fit and enjoy time with friends and family.

Rosie

Rosie Allison

Job Title: Senior Care Assistant Joined: 2025

Rosie is one of our Senior Care Assistants, who supports our nurses on day shifts.

Odion

Odion Omoregbee

Job Title: Senior Care Assistant Joined: 2025

Meet Odion our Senior Care Assistant on nights.

Zoe

Zoe Brown

Job Title: Care Assistant Joined: 2024

Meet Zoe one of our daycare assistants.

Rob

Rob Lloyd

Job Title: Care Assistant Joined: 2024

Meet Rob - one of our day care assistants!

Nicola

Nicola Martin

Job Title: Care Assistant Joined: 2025

Meet Nicky one of our day Care Assistants.

Sarah

Sarah Illingworth

Job Title: Care Assistant Joined: 2025

Meet Sarah one of our day Care Assistants.

Tanya

Tanya Wilson

Job Title: Care Assistant Joined: 2024

Meet Tanya one of our night care assistants!

James

James Dransfield

Job Title: Care Assistant Joined: 2024

Meet James one of our night Care Assistants.

Chelsea

Chelsea Brockwell

Job Title: Care Assistant Joined: 2024

Meet Chelsea one of our night Care Assistants.

Kane

Kane Parker

Job Title: Kitchen Assistant Joined: 2024

Meet Kane one of our kitchen assistants!

Barry

Barry Jones

Job Title: Kitchen Assistant Joined: 2024

Meet Barry one of our Kitchen Assistants!

Katrina

Katrina Bradford

Job Title: Domestic Assistant Joined: 2024

Meet Katrina one of our lovely housekeepers!

Donna

Donna Horn

Job Title: Domestic Assistant Joined: 2024

Meet Donna one our domestic assistants!

Margarita

Margarita Jusciute

Job Title: Domestic Assistant Joined: 2024

Meet Margo one of our housekeepers!

Frank

Frank

Job Title: Well-being Manager Joined: 2024

Frank is a friendly Cavachon, who belongs to our Administrator - Hollee. He is always very willing to greet those who enjoy some canine company with a cuddle!

Sharon

Sharon Andrews

Job Title: Volunteer Joined: 2025

We are thrilled to welcome Sharon, a dedicated volunteer, to our team. She brings a rich background in both care and fitness to enhance the daily lives of our residents. With a number of years of experience as a care assistant, Sharon has honed her skills in empathy, patience, and understanding, which are crucial in creating a supportive and nurturing environment. Her experience as a fitness instructor adds an exciting dimension, as she is equipped to support engaging and fun activities that promote physical well-being.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandmere Care Home to verify any information. View our terms and conditions. Sandmere Care Home has an Enhanced Service - more info.