Seacroft Green Care Centre

Seacroft Crescent, Seacroft, Leeds LS14 6PA

Offering beds for nursing, intermediate and respite care, alongside accommodation for working age adults who need living support, Seacroft Green Care Centre stands beside the Village Green and is next to Seacroft Grange Care Village in the centre of a close-knit community.

The care village has brought together a full complement of highly skilled healthcare professionals, whose passion and commitment to the highest possible standards is evident in everything that they do.

Staff are able to offer spacious rooms alongside elegant living and dining spaces, as well as in-house therapies, hairdressing and a spa not forgetting a wide range of enrichment activities.

Its focus is people - everybody matters and staff really care.

Owner: Springfield Healthcare (Seacroft Green) Ltd

Person in charge: Liza Murphy (Manager)

Local Authority / Social Services: Leeds City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 76 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Cerebral Palsy • Head/Brain Injury • Huntington's Disease • Parkinson's Disease • Stroke

Admission Information: Ages 18+.

Single Rooms: 76

Rooms with ensuite WC: 76

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Seacroft Green Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Seacroft Green Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Seacroft Green Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.603 for Seacroft Green Care Centre is calculated as follows: ( (54 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 78 Ratings = 4.603

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.395 Points relating to the number of positive Reviews for Seacroft Green Care Centre is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.2 positive Reviews (76 registered maximum number of service users ÷ 5). 6 Reviews ÷ 15.2 Target = 0.395

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Seacroft Green Care Centre has a Review Score of 9 (8.998) from 7 Reviews


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Seacroft Green Care Centre?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Seacroft Green Care Centre

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Volunteer
    1

My mother is content, well looked after and the staff are caring and kind.

Her medical needs are well handled and communication is very good.

How likely would you be to recommend Seacroft Green Care Centre? Extremely Likely

Overall Standard

Facilities

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Staff

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Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

Sally Rasmussen, Head of Marketing at Seacroft Green Care Centre responded to this review on 11 Apr 2018:

Thank you for taking the time to leave a review, I will make sure that we share your comments with the team.
Kind regards
Sally Rasmussen.

I have visited the home a few times and the feeling of home is evident. Lovely building and very caring staff. New management structure has really improved the standards. Really positive and pleasant visits.

How likely would you be to recommend Seacroft Green Care Centre? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Sally Rasmussen, Head of Marketing at Seacroft Green Care Centre responded to this review on 06 Apr 2018:

Thank you for taking the time to write a review. We’re delighted that you enjoy visiting our home and we look forward to sharing your comments with our teams of carers and managers who all work incredibly hard. Kind regards

My mum has settled into The Green with no problems. She loves the care staff, they make her laugh and she is very satisfied with her care.
Since the new manager has been in place, my mum has come out of her shell. She will involve herself in things such as meetings, interviewing staff and activities.
I would have recommended the home to other people in need of care for their relatives.

How likely would you be to recommend Seacroft Green Care Centre? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Sally Rasmussen, Head of Marketing at Seacroft Green Care Centre responded to this review on 27 Feb 2018:

Thank you so much for your very kind words which I will pass on to the team. So pleased to hear that your mum is happy and settled.
Kind regards
Sally.

Very comfortable and beautifully appointed rooms and communal areas.
The staff are always very pleasant and attentive and try their best.

How likely would you be to recommend Seacroft Green Care Centre? Extremely Likely

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Average Rating:   4.6 out of 5

Where my mother is now is a great improvement from where she was in the old wing, where she deteriorated.

How likely would you be to recommend Seacroft Green Care Centre? Likely

Overall Standard

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Average Rating:   4.1 out of 5

The facilities in this care home are first class. The staff looking after the residents are wonderful doing a difficult job very well indeed.

How likely would you be to recommend Seacroft Green Care Centre? Extremely Unlikely

Overall Standard

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Average Rating:   4.3 out of 5

Sally Rasmussen, Head of Marketing & Communication at Seacroft Green Care Centre responded to this review on 17 Aug 2017:

Thank you for the review, we're pleased to note how highly you rated our staff and the care provided which we'll pass on to the team. Obviously, we are disappointed that our management and value for money were not as well rated but appreciate that this may well be linked to something specific that took a long time to resolve.

Seacroft Green is a pleasure to be in. A lot of thought has gone into every aspect of its decor and rooms. The carers who come over have continued to be wonderful and caring towards the residents. Everyone listens and always tries to put things right and the staff have been very supportive to me as a relative, dealing with my father's needs. Over time the home hopefully will fill up and we can continue to enjoy our time here.

How likely would you be to recommend Seacroft Green Care Centre? Extremely Likely

Overall Standard

Care / Support

Treated with Dignity

Staff

Management

Rooms

Average Rating:   4.7 out of 5

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