Alexander House, 30 Troutbeck Road, Sheffield S7 2QA
Owner: Steps Rehabilitation Ltd
Person in charge: Beverly Garside (Manager)
Local Authority / Social Services: Sheffield City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 23 Service Users
Registered Care Categories*: Learning Disability • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Cancer Care • Cerebral Palsy • Head/Brain Injury • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke
Admission Information: Private and NHS referrals. Ages 16+.
Single Rooms: 23
Rooms with ensuite WC: 23
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on STEPS Neurological & Trauma Rehabilitation Centre: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.2 (maximum of 10) for STEPS Neurological & Trauma Rehabilitation Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for STEPS Neurological & Trauma Rehabilitation Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for STEPS Neurological & Trauma Rehabilitation Centre is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.217 Points relating to the number of positive Reviews for STEPS Neurological & Trauma Rehabilitation Centre is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.6 Target = 0.217
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
STEPS Neurological & Trauma Rehabilitation Centre has a Review Score of 8.2 (8.217) from 1 Reviews
Review submitted from a Website Submission by Patrick T (Friend of Resident) on Thursday 28 September 2017. Relates to September 2017.
Visited an old friend of mine at 'STEPS' yesterday. He is in 'locked in syndrome'.
I was absolutely amazed at the set-up, level of care and general ambience of the place, a million miles away from any NHS establishment I have ever been in. I am a big supporter of the NHS but it cannot compare to STEPS!
This is the future of long-term rehabilitation for any patient who has suffered a stroke.
How likely would you be to recommend STEPS Neurological & Trauma Rehabilitation Centre? Extremely Likely
There are currently no awards/recognitions posted yet for STEPS Neurological & Trauma Rehabilitation Centre
There are currently no Care Home Idol entrants who have performed at STEPS Neurological & Trauma Rehabilitation Centre