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Sycamore Heights Nursing Home

73 Shakespeare Road, Bedford, Bedfordshire MK40 2DW
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Sycamore Heights Nursing Home, Bedford
Sycamore Heights Nursing Home, Bedford
Sycamore Heights Nursing Home, Bedford

Sycamore Heights Nursing Home in Bedford cares for people with compassion and respect.

Trained, friendly staff support people with their individual care needs.

Social activities are organised for residents to participate in to suit their interests.

Staff treat residents with dignity and respect.

Nutritious and tasty meals are provided for residents each day.

Care Provided by Sycamore Heights Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,400
Residential Dementia CareFrom £1,500From £1,500
Nursing CareFrom £1,650From £1,250
Nursing Dementia CareFrom £1,750From £1,250

*All our prices are subject to assessment

Contact Sycamore Heights Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Minnie Klepacz BEM(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: -1
  • Number of floors: 3

Room Information

  • Single Rooms (35)
  • Single Rooms with ensuite Wet Room (35)

Sycamore Heights Nursing Home Reviews (31)

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9.8

Sycamore Heights Nursing Home has a Review Score of 9.8 (9.786) out of 10, based on 31 reviews in the last 2 years. Over all time Sycamore Heights Nursing Home has 31 reviews.

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Showing 31 reviews matching selected criteria
Review from S A (Great-Niece of Resident) published on 19 May 2025 Submitted via Postal Card
Overall Experience

My great aunt has had wonderful care here since being discharged from hospital. The staff are all warm, friendly and caring.

Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing Home

Thank you for your kind review, I am very happy to hear that yourself and your great aunt are having a warm and friendly welcome from the staff. I will pass on your kind words.

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Review from B D (Daughter of Resident) published on 14 May 2025 Submitted via Postal Card
Overall Experience

This place has made my mum feel at home and safe. She has never been happier, she feels she is definitely getting her money's worth and is nothing but happy with this place is amazing and I would definitely suggest Sycamore Heights to anyone looking for really good care homes.

Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing Home

Thank you for your kind words, i am so please that your mum feels at home. It is heartwarming to hear how happy your mum is with the care at Sycamore Heights, The team work hard to provide person centered care and ensure our residents feel safe. I will pass your kind words to the team.

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Review from Ruby D (Daughter of Resident) published on 14 May 2025 Submitted via Postal Card
Overall Experience
Mum joined this care home about a month ago and has nothing but nice things to say about the carers and staff here.

Staff are super friendly and always looking out for the patients and guests in the care home.

Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing Home

Thank you so much for taking the time to write a review, thank you so much for you kind works, i will share these with the Team. We strive to make everyone who lives or visits Sycamore Heights feel at home, i am please that your mum is having such a positive experience.

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Review from Tamsin B (Daughter of Resident) published on 9 April 2025 Submitted via Website
Overall Experience

The staff are so welcoming, friendly and helpful - always kind and actively looking for ways to improve the service. Mum is very much enjoying the home cooking and the daily cakes in the cafe area. Everyone knew our names incredibly quickly and we all feel welcome and cared for. Mum has been really looked after in terms of nursing needs, arranging podiatrist and hairdresser and taking care of prescriptions and everything. She's very happy there and so much more positive about life.

Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing Home

Thank you so much for your kind words. It is heartwarming to hear that the staffs dedication has had such a positive impact on your mum's time with us. We strive to make everyone who lives at and visits Sycamore Heights feel welcome. I will ensure your kind words are shared with the team.

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Review from J C (Friend of Resident) published on 8 April 2025 Submitted via Postal Card
Overall Experience

Overall impression is that this care home is of the highest quality in every respect. All staff are friendly efficient and professional. The design, decor and furnishings are beautiful giving a calm, warm feel. The food is superb and varied. Staff have shown immense kindness (and patience!) to our aunt/friend. Staff have also been very supportive to us, her family and friends. This has been much appreciated. Can't comment on activities as home is new and these are yet to start but I have no doubt they will be great. Will have to give it longer to assess value for money. All we can say now is we're very happy with everything.

Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing Home

Thank you so much for taking your time to leave a review and thank you for your kind works, i will ensure these are shared with all the team. I am so please that your experience has been a positive one and that we have been a support not only to your friend but to you and the family as well. We...  

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Review from Lindsey S (Granddaughter of Resident) published on 8 April 2025 Submitted via Website
Overall Experience
A wonderful home with a lovely homely feel. As soon as I walked through the door I was welcomed as too was my young child. We really were looked after and made to feel at home during our visit.
My family member is staying longer than originally intended and they have gone above and beyond to ensure the transition into the home has been as smooth and easy for all as possible.
THANK YOU to everyone on the amazing staff team who really do care and are showing the utmost respect and compassion to all.

I look forward to visiting again and seeing you all during the duration of my family members stay.

Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing Home

Thank you so much for taking time to leave such a lovely review. We are pleased that we have helped your family member with a smooth transition into the home. We aim to ensure everyone who stays and visits Sycamore Heights feels welcome. I will share your kind words with all the team.

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Review from A O (Respite Resident) published on 1 April 2025 Submitted via Postal Card
Overall Experience

A wonderful environment with really lovely staff. Nothing is too much trouble.

Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing Home

Thank you so much for taking the time to write us a review, we are very pleased you enjoyed your stay at Sycamore Heights. I will share your kind works with the team.

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Review from A M (Friend of Resident) published on 31 March 2025 Submitted via Website
Overall Experience

Very kind and a warm welcome and the workers make you fill comfortably and they make my friend happy he tells me how he likes all the staff every time iv seen my friend he's happy iv been in the garden it's pretty also its easy to find my friend with names on the doors.

Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing Home

Thank you so much for your kind words, we will share these with the team. At Sycamore Heights we aim to make everyone feel at home and part of our community. We are so very happy that your friend is enjoying time at Sycamore Heights.

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Review from C C (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card
Overall Experience

It's a daunting experience to make the decision that you need extra care. But from the very first meeting, the staff at Sycamore Heights made so welcome, guiding us through the process, and making us feel valued and at ease. They have a personalised care approach and we have seen this with Mum, even down to meals that she prefers. The staff are so attentive which makes her decision to go there the right one. The home is beautifully styled with purpose built rooms that are comfortable. We are happy with the overall experience at Sycamore Heights so far.

Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing Home

Thank you for taking time to share your kind words regards Sycamore Heights, I will ensure that this is shared with all the team. We understand how hard the decision to move into a care home can be and we are please that we were able to provide you with the support you needed. We are so pleased that yourself and mum are happy here at Sycamore Heights.

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Review from D H (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card
Overall Experience
My father stayed for 2 weeks respite and we were all listened to and treated with respect. Any questions were answered in full and explained thoroughly. All the staff were caring, compassionate and professional.
My father was treated as an individual and all his needs were matched above and beyond our expectations.

We will be forever grateful to every member of the team at Sycamore Heights.

Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing Home

Thank you so much for sharing your experience of Sycamore Heights and your Kind words. We strive to provide the best care and it is heart-warming to know we have has a positive impact. I have shared your words with the Team at Sycamore Heights and everyone is touched by your kind words.

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Review from J O (Friend of Resident) published on 20 March 2025 Submitted via Postal Card
Overall Experience

Very proffessional polite friednly, helpful look after residents very well.

Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing Home

Thank you for taking the time to share your experience at Sycamore Heights. I have shared your words with the team at Sycamore Heights and Your positive review has touched the team knowing their hard work and efforts are having a positive impact on our residents and visitors.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 04 Feb 2025

    We’re all about creating experiences at Sycamore Heights and this was a 1st time experience for Stuart ?? Stuart baked some cakes and he now declares himself a Chef??????? ??...

  • 04 Feb 2025

    ???? Happy Birthday to one of our Nurse’s - Tia ???? Tia was surprised for her special day tomorrow! ?? We hope you enjoy your time off & The Spa?????????

  • 04 Feb 2025

    Comfort food anyone? The Residents had a nice Mushroom Soup followed by, Shepherds Pie with honey glazed carrots and Eton Mess & Berry Compote for dessert ?? It looked and...

Upcoming Events

There are no upcoming events for Sycamore Heights Nursing Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Sycamore Heights Nursing Home.

Meet the Team (3)

Minnie Klepacz BEM
Minnie Klepacz BEMJob Title:Home Manager

I am a motivated, committed, and adaptable nurse and leader with over two years’ experience in the private healthcare sector and more than 20 years of NHS nursing experience.

My nursing values are rooted in compassion, kindness, dignity, and respect. I am committed to delivering safe, person-centred care and to treating residents, families, and colleagues with empathy and professionalism.

I value teamwork, integrity, and continuous learning, and I strive to support and empower others while maintaining the highest standards of care. I was awarded the British Empire Medal (BEM) in the 2020 Queen’s Birthday Honours in recognition of my service to nursing during the COVID-19 pandemic.

From the very first moment I walked through the doors of Sycamore Heights Care Home and began my journey as part of the team, I felt a warmth that is difficult to put into words. There was an immediate sense of belonging, as if I had been welcomed into a family rather than just starting a new role.

The staff are extraordinary — kind beyond measure, endlessly supportive, and full of genuine compassion. From day one, they made me feel accepted, encouraged, and never alone. Every smile, every gentle word, and every act of care comes straight from the heart. You can feel the love, respect, and dignity in everything they do, not only for the residents but for one another as well.

Sycamore Heights Care Home is a place where kindness is lived, not just spoken about. Being part of this team is more than a job — it is an honour and a privilege.

Judith Quarshie Acquaye
Judith Quarshie AcquayeJob Title:Deputy Manager

Judith is an experienced healthcare professional with a strong background in nursing and mental health learning disability, and care home management. She has held leadership and management roles overseeing clinical operational staff development, safeguarding, quality assurance and regulating compliance. Her experience includes, supporting vulnerable individuals, promoting high standards of care and leading team to deliver safe person-centred services. She is also skilled in training, supervision, service improvement and ensuring compliance within healthcare regulation and best practices.

Enza Buttice
Enza ButticeJob Title:Home Administrator

My work history has been quite varied. After acquiring a degree in fashion and textiles and working in various freelancing fashion-related roles, I moved into Sales and Customer services working for the Bedfordshire Times and Citizens Newspaper team. From this role, I progressed through Telecommunications and the recruitment sectors from Sales Representative to Business Development. I was working as a care assistant for the next 10 years. It was in care that I found a real purpose in life and absolutely love giving back and helping others through their lives. The last two years of my time at my previous job (in care) were spent as an administrator which I enjoyed immensely and that is how I came to join the Kingsley family and look forward to my continued commitment and passion within the care sector as Sycamore Heights administrator.

My hobbies centre around: Hiking, Camping, Wild Swimming, Yoga, Arts & Crafts, Comicon & Anime, Concerts & Music Festivals.

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