Sycamore Heights Nursing Home

73 Shakespeare Road, Bedford MK40 2DW
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9.8 23 Reviews
  • Sycamore Heights Nursing Home, Bedford
Sycamore Heights Nursing Home in Bedford cares for people with compassion and respect.

Trained, friendly staff support people with their individual care needs.

Social activities are organised for residents to participate in to suit their interests.   

Staff treat residents with dignity and respect.   

Nutritious and tasty meals are provided for residents each day.
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Care Provided by Sycamore Heights Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Nursing Dementia Care: from £1750

*All our prices are subject to assessment

These prices are only a guideline, please contact Sycamore Heights Nursing Home to find out the exact price for your requirements.

Contact Sycamore Heights Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Sycamore Heights Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tryness Tshuma (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (35)
  • Single Rooms with Ensuite Wet Room (35)

Sycamore Heights Nursing Home Reviews (23)

9.8

Sycamore Heights Nursing Home has a Review Score of 9.8 (9.823) out of 10, based on 23 reviews in the last 2 years.
Over all time Sycamore Heights Nursing Home has 23 reviews.

Overall Experience
  • 20
  • 3
  • 0
  • 0
  • 0
Date Published
  • 23
  • 8
  • 23
  • 23
  • 0
Reviewer Connection to Sycamore Heights Nursing Home
  • 11
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from C C (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's a daunting experience to make the decision that you need extra care. But from the very first meeting, the staff at Sycamore Heights made so welcome, guiding us through the process, and making us feel valued and at ease. They have a personalised care approach and we have seen this with Mum, even
down to meals that she prefers. The staff are so attentive which makes her decision to go there the right one. The home is beautifully styled with purpose built rooms that are comfortable. We are happy with the overall experience at Sycamore Heights so far.
Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing HomeThank you for taking time to share your kind words regards Sycamore Heights, I will ensure that this is shared with all the team. We understand how hard the decision to move into a care home can be and we are please that we were able to provide you with the support you needed. We are so pleased that yourself and mum are happy here at Sycamore Heights.
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  • Care / Support
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  • Treated with Dignity
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  • Staff
  • Activities
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  • Safety / Security
  • Rooms
  • Value for Money
Review from D H (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father stayed for 2 weeks respite and we were all listened to and treated with respect. Any questions were answered in full and explained thoroughly. All the staff were caring, compassionate and professional.
My father was treated as an individual and all his needs were matched above and beyond
our expectations.
We will be forever grateful to every member of the team at Sycamore Heights.
Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing HomeThank you so much for sharing your experience of Sycamore Heights and your Kind words. We strive to provide the best care and it is heart-warming to know we have has a positive impact. I have shared your words with the Team at Sycamore Heights and everyone is touched by your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Value for Money
Review from J O (Friend of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very proffessional polite friednly, helpful look after residents very well.
Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing HomeThank you for taking the time to share your experience at Sycamore Heights. I have shared your words with the team at Sycamore Heights and Your positive review has touched the team knowing their hard work and efforts are having a positive impact on our residents and visitors.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Sycamore Heights Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.823 for Sycamore Heights Nursing Home is calculated as follows: ( (228 Excellents x 5) + (38 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 271 Ratings = 4.823
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sycamore Heights Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Tryness Tshuma

Tryness Tshuma Tshuma

Job Title: Home Manager

I am an experienced care home manager and nurse by background with over 15 years of experience in the health and social care sector.


I am dedicated to creating a safe, welcoming, and person-centred environment for every resident. With a strong background and passion for elderly care, dementia support, and team leadership, I am committed to delivering the highest standards of care while supporting families with compassion and transparency.


Outside of work, I enjoy reading and spending time with family and friends.

Anto

Anto Kunniparambil

Job Title: Deputy Manager

Originally from India, my healthcare career began in 2004 when I started my nursing education. After graduating, I worked as a staff nurse in India for around 20 months, gaining valuable clinical experience in a fast-paced environment. In 2010, I moved to the UK to pursue my Master’s degree. After completing my studies, I successfully passed the required English language exams and university programme to become a registered nurse in the UK. Over the past 11 years, I have worked exclusively in social care. I began as a healthcare assistant at Northampton General Hospital before becoming a registered nurse. Since then, I have progressed through a variety of roles, including Registered Manager and Support Consultant, supporting a group of 15 care homes. This journey—from healthcare assistant to senior leadership—has given me a deep understanding of frontline care and quality service delivery. Recently, I made the decision to step down from senior roles to take on this role as Deputy Manager, to spend more time with my family and focus on what I enjoy most: improving the quality of care we provide. I am passionate about person-centred care and committed to helping services deliver safe, effective, and compassionate support. In my spare time, I enjoy having fun with my family and 4 children.

Hannah

Hannah Bristow

Job Title: Community Relations Manager

I have gained invaluable knowledge throughout my 15 years within the Health and Social care sector, starting by providing direct care, to team leading and then into Business Development roles. I enjoy being in a customer-facing role and supporting residents on their journeys into the company. I really like the high standards of the homes and the attention to smaller details that Kingsley Healthcare ensure in delivering quality care.


In my spare time, I enjoy cooking and eating out, watching movies, spending time with family and horse riding.

Enza

Enza Buttice

Job Title: Home Administrator

My work history has been quite varied. After acquiring a degree in fashion and textiles and working in various freelancing fashion-related roles, I moved into Sales and Customer services working for the Bedfordshire Times and Citizens Newspaper team. From this role, I progressed through Telecommunications and the recruitment sectors from Sales Representative to Business Development. I was working as a care assistant for the next 10 years. It was in care that I found a real purpose in life and absolutely love giving back and helping others through their lives. The last two years of my time at my previous job (in care) were spent as an administrator which I enjoyed immensely and that is how I came to join the Kingsley family and look forward to my continued commitment and passion within the care sector as Sycamore Heights administrator.


My hobbies centre around: Hiking, Camping, Wild Swimming, Yoga, Arts & Crafts, Comicon & Anime, Concerts & Music Festivals.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sycamore Heights Nursing Home to verify any information. View our terms and conditions. Sycamore Heights Nursing Home has an Enhanced Service - more info.