The Grange

Everest Road, Scunthorpe DN16 3EF
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9.5 49 Reviews
  • The Grange, Scunthorpe
The Grange care home in Scunthorpe provides a friendly home for residents needing support.

Caring, qualified staff ensure care home residents receive dignified care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Healthy food is served that meets each resident's dietary requirements.
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Care Provided by The Grange

Type of Service

    Residential Home
  • For a maximum of 17 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact The Grange to confirm what's included and get a personalised quote:

Contact The Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Samantha Bates (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 30+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (11)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (11)

The Grange Reviews (49)

9.5

The Grange has a Review Score of 9.5 (9.524) out of 10, based on 42 reviews in the last 2 years.
Over all time The Grange has 49 reviews.

Overall Experience
  • 35
  • 11
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Date Published
  • 49
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  • 42
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Reviewer Connection to The Grange
  • 13
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  • 5
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Total of 49, showing 21-40
Review from K J (Daughter of Resident) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum has had whilst being in The Grange has been excellent, I can't fault anything. My mum has been so happy here and the kindness she has been shown by the staff has made a difficult situation so much easier and knowing my mum has been so well looked after has made my life easier too.
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Review from J H (Son of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant, caring and friendly atmosphere. Staff are very attentive, caring and light-hearted. The food is of high quality. The home is very clean, and non-clinical. Generally a nice place for my mum to rest after her fall. Would highly recommend.
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Review from Karen B (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family my mum and myself and two sisters would like to say Thankyou for the great care given to our father. He came for a stay for rehabilitation was in #RM 3
The place is clean, tidy, he enjoyed the meals food looked lovely, the staff were all great, friendly, welcoming, helpful, and looked
after our dad well. Special hats off the two male staff, who always shaved dad, these two were excellent guys and dad always said how well they cared for him. He sat in lounge with some lovely residents and had some laughs, he enjoyed his stay,. Thankyou all for your kind, caring support, dad is continuing to improve slowly. Will recommend The Grange. Nice, clean, good food and residents looked after well. Thankyou to all staff you do a fabulous job.
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Review from Esther C (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been really happy while being in The Grange, the staff are lovely and friendly, always helpful, nothing is too much trouble. His treatment has been excellent, he's been very happy here. Thank you to everyone for your caring service.
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Review from Janet J (Respite Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay at The Grange was relaxing and the staff were very kind and helpful. I found the place ran like clockwork, which helped towards my recovery.
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Review from Dona A (Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had no expectations as only moved to the area recently. But, my last job was a domestic in a private care home. I couldn't believe how much better it is here. Buzzers answered really quickly. We had anything we wanted within reason. Food was brilliant. Cannot fault anything. The only thing I feel
would be a clock in the sun lounge as we had no idea of the time. Thank you for everything.
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Review from B L (Resident) assisted by family/friend published on 22 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay here from start to finish has been excellent. The carers could not have looked after me better cand while I have been here I have felt Safe happy and cared for. My family have enjoyed visiting as the Staff have always made them feel welcome and they are amazed by the cleanliness and bright cheery
surroundings. Although I am Pleased to be moving on, I sad to leave Thank you for everything.
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Review from C M (Daughter of Resident) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A great facility and staff clearly work as a team. My dad has been well cared for and we feel like we have been guided through his stay here. Our concerns have been listened to and advice given. The Grange has also been good at feeding back dad's progress over the phone as I am not local.
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Review from Evelyn B (Resident) published on 9 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have received excellent care whilst being in The Grange. Staff excellent. They keep morale up. Food very good. Lovely atmosphere. Staff cannot do enough for you. Best care home I know.
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Review from D W (Resident) published on 9 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Enjoyed review, concentration good, at 86 years old interest still there.
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Review from A C (Respite Resident) published on 9 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy to come here again.
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Review from D B (Daughter of Resident) published on 2 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Really good care. Helped Mum and met her needs. Called in further support/assessments if needs required. Communicated well and kept us informed of her progress and care.
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Review from J S (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My 97-year-old mum spent 3 weeks in The Grange following a hip fracture. This was a very stressful time for us all not knowing what the future holds. The Grange has a homely atmosphere and as a frequent visitor, I never felt in the way. Great to see staff and visitors sit with residents at meal times.
Doggy visitors are welcome too. There are some lovely staff and nothing is too much trouble for the chef. It is very hot at times. Any concerns I raised as an anxious daughter were dealt with.
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Review from Barbara B (Respite Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Only been here 3 days, everyone very helpful.
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Review from M C (Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are lovely, I have been very well looked after. Food has been lovely, I have enjoyed my stay.
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Review from J L (Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although this has been a very stressful time, all of the staff have made me feel extremely comfortable. I am supported well in my everyday activities and feel like the staff are competent in doing so. I am checked on frequently throughout the day, whether it be if I would like a drink or even just in
general to ask if I am ok. Any concerns that I have had have been dealt with right away and I am taken seriously. I am very grateful for everyone involved in my care.
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Review from M W (Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All aspects are brilliant, helpful staff who have explained every query. Initially I felt very worried but all fears alleviated.
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Review from Wen-Marie G (Respite Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having been discharged to the care of the unit, I found the staff all pleasant and knowledgeable. Not only did they make me feel welcome but safe and allowed to personalise my room with trinkets from home. Not only were they kind and generous with their time and energy to me but to my husband also.
Thank you to all the staff for your care and professionalism in dealing with complex issues.
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Review from I T (Friend of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On my first visit I was shocked to find the bell was broken and only existed by a hole in the wall. Check in was complicated for anyone not used to a screen. My friend's care was generally good as I saw it. My concern would be lack of support to move forward with mobility and resulted in a brief visit
once per week.
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Review from Sue L (Daughter of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care provided by very caring staff. Nothing is too much trouble. The premises are very clean. The food is first class including the lovely fruit cake.
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Current Review Score: 9.5 (9.524)

Overview of Review Score

The Review Score of 9.5 (9.524) out of 10 for The Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.524 for The Grange is calculated as follows: ( (308 Excellents x 5) + (123 Goods x 4) + (40 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 479 Ratings = 4.524
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Grange is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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