The Grange

Everest Road, Scunthorpe DN16 3EF
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9.6 33 Reviews
  • The Grange, Scunthorpe
The Grange care home in Scunthorpe provides a friendly home for residents needing support.

Caring, qualified staff ensure care home residents receive dignified care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Healthy food is served that meets each resident's dietary requirements.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 17 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Samantha Bates (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • NHS referrals only
  • Ages 30+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (11)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (11)

The Grange Reviews (33)

9.6

The Grange has a Review Score of 9.6 (9.615) out of 10, based on 27 reviews in the last 2 years.
Over all time The Grange has 33 reviews.

Overall Experience
  • 24
  • 7
  • 1
  • 0
  • 1
Date Published
  • 33
  • 12
  • 24
  • 27
  • 6
Reviewer Connection to The Grange
  • 10
  • 8
  • 6
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 33, showing 21-33
Review from M W (Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All aspects are brilliant, helpful staff who have explained every query. Initially I felt very worried but all fears alleviated.
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Review from Wen-Marie G (Respite Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having been discharged to the care of the unit, I found the staff all pleasant and knowledgeable. Not only did they make me feel welcome but safe and allowed to personalise my room with trinkets from home. Not only were they kind and generous with their time and energy to me but to my husband also.
Thank you to all the staff for your care and professionalism in dealing with complex issues.
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Review from I T (Friend of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On my first visit I was shocked to find the bell was broken and only existed by a hole in the wall. Check in was complicated for anyone not used to a screen. My friend's care was generally good as I saw it. My concern would be lack of support to move forward with mobility and resulted in a brief visit
once per week.
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Review from Sue L (Daughter of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care provided by very caring staff. Nothing is too much trouble. The premises are very clean. The food is first class including the lovely fruit cake.
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Review from L J (Wife of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and efficient. Place very clean. Very comfortable. Bathrooms very big.
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Review from Sharon W (Mother of Resident) published on 19 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at The Grange have been there for my mother during her time in respite. The homemade cooking was excellent and Mum enjoyed her meals. The care staff would go check on her and get her so that she could do stuff on her own ready to go back home. The staff were always friendly on arrival and
if I asked them for any information they always came back with a reply. I would recommend The Grange to anyone needing help to get them back on their feet.
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Review from Sheila F (Daughter of Resident) published on 5 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has only been in The Grange 6 days so far following a hip replacement at 90 years old but I can honestly say nothing is too much trouble. The staff are very hard working, loving/caring and very very friendly, (Like part of the family).

The assistant manager who was on during the week was very
helpful and reassuring as to what would happen regarding physio and daily rehab, a lovely person who put our minds at rest and also the lovely way she helped Mum when needed. The room is good with a great spacious ensuite bathroom and now with her own flowers and cards and a few photos in place feels homely.


The food is very plentiful/good filling delicious meals and lots of cups of tea and cakes etc. Anything Mum has asked for at breakfast, tea time or even supper has so far been fulfilled, she even got her hair done today making her feel more like her normal self.


So pleased mum is now getting mobile, well fed and very happy.

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Review from Karen C (Daughter-in-law of Resident) published on 8 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Father-in-law went into The Grange following being in hospital (whilst I was abroad). I didn’t know what to expect when I got back, but when I first entered the facility, my first impressions were that it didn’t smell like care homes I had been in before, and that it had a warm, welcoming feel. I soon
discovered that all staff members there were superb. They were caring and patient with him and quickly developed rapport, earning his and the families trust. And the food! Father-in-law loved it, he was eating cooked breakfasts, roast dinners, puddings - the lot. When it was time to leave, although we were all impatient and anxious to get him home, there were also mixed feelings too. He had felt safe and valued by the staff in there and he, and us, would all miss them. I would certainly reassure other people whose families were about to go into The Grange that they shouldn’t worry and that their loved ones would be well cared for.
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Review from M J (Partner of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I have visited my partner, every day I feel most of the staff have been helpful, to my partner and myself and are very supportive. When my partner is having a bad day the staff will give her a lot of support.
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Review from Susan S (Sister of Resident) published on 14 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff looked after my brother very well. They cared for his needs and also I got on with the carers very well. Thank you to all concerned. On entering the premises my first time of visiting, I was made to feel very welcome.
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Review from Kim D (Daughter of Resident) published on 7 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Not the smartest-looking facility when you arrive. The rooms were bright but basic. However, the staff were so caring and friendly, our family member settled in immediately. The food was home-cooked and enjoyed by the patient. Nothing was too much trouble for the staff.
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Review from Anne G (Wife of Resident) published on 19 April 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Not suitable for anyone with Parkinson's. Promise of physio after a hip break, none done. In bed 24/7, only young people in attendance. Cannot speak to management, always otherwise occupied, say they will ring back, they don't.
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Review from Lisa F (Daughter of Resident) published on 4 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing place. My mum was made to feel comfortable from day one. She needed complex care which was given plus so much more. Special mention should go to three members of staff and the cook. They looked after us as a family and I really couldn’t have asked for anything more. Couldn’t recommend
them enough. Thank you so much for everything. You made a very difficult time much easier to deal with.
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Current Review Score: 9.6 (9.615)

Overview of Review Score

The Review Score of 9.6 (9.615) out of 10 for The Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.615 for The Grange is calculated as follows: ( (208 Excellents x 5) + (85 Goods x 4) + (15 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 309 Ratings = 4.615
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Grange is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (0)

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