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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Heera Care Ltd
Heera Care Ltd based in Scunthorpe, operates care homes in Yorkshire and Humber.

Caring, qualified staff ensure care home residents receive quality care in a friendly home.   

Residents can try out lots of activities and can enjoy nutritious, delicious meals.

Heera Care Ltd Locations (2)

 - Browse 2 Care Homes owned by Heera Care Ltd
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The Grange
Everest Road, Scunthorpe DN16 3EF 
9.5 51 reviews
The Grange, Scunthorpe, North Lincolnshire
"My Father received excellent respite care here whilst staying for 8 days recovering from a hip operation. The staff looked after him well…"   Read all 51 reviews
  • 17 Rooms
Location Type Care Home

The Grange care home in Scunthorpe provides a friendly home for residents needing support. Caring, qualified staff ensure care home residents receive dignified care. Residents can choose ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Mental Health Care
Norwood House
15a Station Road, Gunness, Scunthorpe DN15 8SU 
9.4 38 reviews
Norwood House, Scunthorpe, North Lincolnshire
"My mother was at Norwood House and was very happy there. She enjoyed the attention she received from the carers who were always kind,…"   Read all 38 reviews
  • 28 Rooms
Location Type Care Home

Norwood House is situated in an imposing Grade II listed building in the heart of Gunness, surrounded by beautiful well-tendered and secure grounds for the residents to enjoy. With a calm and ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Heera Care Ltd Reviews (89)

9.5

Heera Care Ltd has a Group Review Score of 9.5 (9.488) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Heera Care Ltd must have a Review Score.

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Review of

The Grange

from P E (Son of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father received excellent respite care here whilst staying for 8 days recovering from a hip operation. The staff looked after him well and made him feel welcome. The staff supported him with basic remobilisation and were responsive to his requests. The food was also good.
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Review of

Norwood House

from T C (Daughter of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was at Norwood House and was very happy there. She enjoyed the attention she received from the carers who were always kind, caring and fun. Her birthday was a highlight when she had her hair and nails done, a lovely cake and treated like a queen, she loved it and it was wonderful to see her
so happy. She enjoyed the live music singers when they were there as well as watching the staff and family dancing with residents. The atmosphere of Norwood is a very happy and caring one. Very professional staff and very well run by the hands on manager.
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Review of

Norwood House

from Joanne E (Granddaughter of Resident) published on 29 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother moved to Norwood House Care Home after I had cared for her at home through her dementia journey. It was such a hard decision, but the staff at Norwood House helped make the transition gentler with their patience and kindness.
The home was always clean, and she enjoyed the good, well-cooked
meals. The staff made a real effort to keep her feeling like herself, they painted her nails, did her hair, and encouraged her to join in activities whenever she could. She even went on a trip to the pantomime, which she loved.
The Christmas party, complete with singers and entertainment, was a highlight for her and for us as a family. Those moments meant so much, especially as her dementia progressed.
She sadly passed away at the home, but I take comfort in knowing she spent her final months surrounded by people who treated her with dignity, warmth, and genuine care. We're grateful for everything the team did for her and for us.
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Review of

The Grange

from Joanne E (Daughter of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently been looked after at The Grange and the standard of care has been consistently high. The staff are attentive, respectful, and clearly dedicated to their residents' wellbeing. The home is clean, well-organised, and creates a calm environment with amazing homecooked food. We always
felt informed and involved in Mum's care.
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Review of

The Grange

from Sheila N (Wife of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Found the staff difficult to contact and communicate with, so my husband's personal hygiene needs were inadequate. Food needs attention. Social interaction non-existent.
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Review of

The Grange

from C F (Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm, clean home. Friendly, helpful staff, very kind. Food good, snacks plentiful.
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Review of

The Grange

from T T (Sister of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am the sister of a patient called Sue who was in The Grange. I highly recommend this place, it was very professional, staff were very helpful, polite and caring. Went above and beyond. Food was home-cooked and very nice. The Grange is very clean and if you have any issues they were dealt with quickly.
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Review of

The Grange

from Andrew S (Respite Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good at all times.
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The Grange

from B S (Respite Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived from hospital quite disoriented but was soon put at ease by the lovely staff who have been very diligent in the way they have looked after me, both day and night, particularly as I have bladder problems and need to pee on a regular basis. So all in all my stay has been a very pleasant one.
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Review of

The Grange

from Barbara W (Respite Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff was kind and helpful, no matter whether during the day - helped to the dining area, or during the night if I needed to go to the lavatory, there was always someone to assist. They were all respectful of my person, but could laugh and joke when appropriate.
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Review of

The Grange

from George T (Husband of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience at The Grange is that the staff are polite and helpful. Mary has improved while she has been here. I would like to thank the home and staff for what they have done.
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Review of

The Grange

from S T (Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a very good experience whilst at The Grange. All staff have been kind towards me and helpful at all times.
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Review of

The Grange

from Kathleen L (Respite Resident) published on 27 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay at The Grange was very professionally handled and the staff were caring and considerate. In the circumstances when I was not able to walk the staff could not have been more helpful. I would have nothing but praise for everyone concerned.
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The Grange

from G R (Wife of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Husband spent 10 days at The Grange after having a stroke. The care was excellant. Staff were very efficient and friendly. I would not hesitate to spend time here if the occasion arose.
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Review of

The Grange

from David R (Son of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at The Grange must be the best we have ever experienced (in any service industry!) All so positive, helpful and friendly. It was a pleasure to visit. Thank you!
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Review of

Norwood House

from C H (Grandson of Resident) published on 18 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very homely and lovely dementia care home with truly great staff. The new management has really turned the place around. I honestly can't fault it. Keep up the great work!
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Review of

Norwood House

from K H (Nephew of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Norwood House has a lovely interior and feels very welcoming. The staff are incredibly hardworking and genuinely caring. The new manager is great, always listening and improving things continuously. I highly recommend Norwood House.
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Review of

Norwood House

from Nikita C (Niece of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Norwood has always been a lovely place, but there was room for improvement and the recent changes by new management have really made a difference! It now truly feels like a home from home. The food is great, the activities are enjoyable and staff are so caring and attentive.
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Review of

Norwood House

from Tim D (Son of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was discharged from hospital into Norwood House for respite care in autumn 2025 and ended up being a permanent resident until he sadly passed away in January 2026. The staff at Norwood have been incredible throughout, laughing and joking with Dad and taking him out, doing activities and generally
making his last few months enjoyable while maintaining exemplary levels of care. Their compassion at the end was wonderful and made a difficult time for the family as easy as possible. A lovely setting and building and the food always smelled amazing when I was visiting! Would definitely recommend if you are looking for a care home for a loved one, no better choice in the area.
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Review of

Norwood House

from O N (Respite Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am here for a short spell while getting over a fall staff are excellent nothing is too much trouble. Food is great must be as I am very picky eating every bit served up.
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Awards / Recognitions (0)

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Frequently Asked Questions about Heera Care Ltd

How many Care Homes does Heera Care Ltd own?

Heera Care Ltd own 2 Care Homes.

Which Heera Care Ltd Care Homes have the highest review score?

The Grange & Norwood House have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heera Care Ltd to verify any information. View our terms and conditions. Heera Care Ltd has an Enhanced Service – more info.