Care Homes Owned by Heera Care Ltd
9.0
Group Review Score
(the average from all locations with a review score)
Heera Care Ltd Locations (2)
The Grange
9.6
38 reviews
Everest Road, Scunthorpe DN16 3EF
"Everyone has been so kind and helped me to keep my dignity in very difficult situations. Nothing has been too much trouble for them and…" Read all 38 reviews
Location Type Care Home
The Grange care home in Scunthorpe provides a friendly home for residents needing support. Caring, qualified staff ensure care home residents receive dignified care. Residents can choose from a wide range of activities to suit their interests… Read more about The Grange
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Younger Adults
- Physical Disability
- Mental Health
- Visual / Hearing Impairment
- 17 Rooms
Norwood House
8.4
32 reviews
15a Station Road, Gunness, Scunthorpe DN15 8SU
"I am here for a short spell while getting over a fall staff are excellent nothing is too much trouble. Food is great must be as I am very…" Read all 32 reviews
Location Type Care Home
Norwood House is situated in an imposing Grade II listed building in the heart of Gunness, surrounded by beautiful well-tendered and secure grounds for the residents to enjoy. With a calm and tranquil atmosphere, Norwood House is ideal for those looking… Read more about Norwood House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- 28 Rooms
Heera Care Ltd Reviews (70)
9.0
Heera Care Ltd has a Group Review Score of 9.0 (9.002) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Heera Care Ltd must have a Review Score.
Review of
Norwood House
from O N (Respite Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am here for a short spell while getting over a fall staff are excellent nothing is too much trouble. Food is great must be as I am very picky eating every bit served up.
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Review of
The Grange
from Cheryl C (Respite Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are fantastic and under valued by management and under paid!
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Review of
The Grange
from Ken M (Respite Resident) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Can't fault anyone or anything. Been very happy hear.
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Review of
The Grange
from F C (Respite Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everyone has been so kind and helped me to keep my dignity in very difficult situations. Nothing has been too much trouble for them and they have been keeping my spirits up by reassuring me that I'm doing well, two ladies in particular have made sure I get exercise and have encourage me to keep going
when its been difficult I will be ever grateful for all the help from everyone. The lady who cooks the meals has always made sure I'm happy with my meals and always makes time to have a little natter with me. Thank you everyone.
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Review of
Norwood House
from L S (Niece of Resident) published on 17 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I went to view this facility mid October
After a five minute introductory chat , I was given a tour of the facilities offered ,the bedrooms all had en-suite and were tastefully decorated with ample floor space
I found it very refreshing that residents have 3 different communal areas where they
After a five minute introductory chat , I was given a tour of the facilities offered ,the bedrooms all had en-suite and were tastefully decorated with ample floor space
I found it very refreshing that residents have 3 different communal areas where they
can could watch television, enjoy music or just relax in quiet contemplation .
The staff appeared to engaged positively with the residents
The following day the manager came to our home to introduce himself to our family member (who was reluctant to visit the nursing home )
This proved to be a very positive and enjoyable experience. The manager listened carefully to any concerns and answered all questions with great consideration for our family members physical and mental needs.
The dedication and commitment shown by the manager, was outstanding and a credit to Norwood House facility
This meeting was such a great success, that we are going to visit with our family member tomorrow .
The staff appeared to engaged positively with the residents
The following day the manager came to our home to introduce himself to our family member (who was reluctant to visit the nursing home )
This proved to be a very positive and enjoyable experience. The manager listened carefully to any concerns and answered all questions with great consideration for our family members physical and mental needs.
The dedication and commitment shown by the manager, was outstanding and a credit to Norwood House facility
This meeting was such a great success, that we are going to visit with our family member tomorrow .
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Review of
The Grange
from G S (Daughter-in-law of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The senior carers were particularly good, Claire especially. The cook took particular attention to residents needs and her food was very good - excellent corned beef hash! Mother-in-law didn't like carers talking over her in a language other than English, she found it quite distressing.
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Review of
The Grange
from S M (Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service by the carers - high standard and staff very helpful, cheerful and sympathetic whatever times of day.
Food and snacks which catered to my fussy choices. Menu changed if choice not to my liking.
Food and snacks which catered to my fussy choices. Menu changed if choice not to my liking.
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Review of
The Grange
from Grace S (Respite Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Grange has helped me no end nothing is ever too much trouble all staff from cleaner to management go above and beyond cooks amazing proper home cooked food I would definitely recomend The Grange to anyone that needs a certain level of care it definitly feels more like a family and puts you at ease
from the moment I arrived
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Review of
The Grange
from Stella T (Resident) assisted by family/friend published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I stayed in the Grange following a fall at home. During my stay I found all the staff to be very kind and friendly. I received help a support when needed. My room was clean + tidy and all my personal needs were taken care of. My daughter supported me during my stay and the staff were very happy and
willing to deal with any queries or concerns she had. Everyone made my stay a happy experience and I can't thank everyone enough for everything they did for me.
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Review of
The Grange
from Thelma J (Wife of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were welcomed very warmly on arrival. Room was clean and ready, they answered all our questions very confidently, made sure we had everything that was needed. The care for my husband was outstanding we couldn't find one fault with anything. All staff are very pleasant and polite to both residents
and visitors. 10 out of 10.
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Review of
The Grange
from Stanley H (Respite Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I stayed in The Grange for 2 Weeks before after my hip operation in October 2024.i was looked after extremely well. My room was extremely clean, the food was excellent and the staff went out of the way to make everyone comfortable.
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Review of
The Grange
from K J (Daughter of Resident) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my mum has had whilst being in The Grange has been excellent, I can't fault anything. My mum has been so happy here and the kindness she has been shown by the staff has made a difficult situation so much easier and knowing my mum has been so well looked after has made my life easier too.
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Review of
The Grange
from J H (Son of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very pleasant, caring and friendly atmosphere. Staff are very attentive, caring and light-hearted. The food is of high quality. The home is very clean, and non-clinical. Generally a nice place for my mum to rest after her fall. Would highly recommend.
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Review of
The Grange
from Karen B (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We as a family my mum and myself and two sisters would like to say Thankyou for the great care given to our father. He came for a stay for rehabilitation was in #RM 3
The place is clean, tidy, he enjoyed the meals food looked lovely, the staff were all great, friendly, welcoming, helpful, and looked
The place is clean, tidy, he enjoyed the meals food looked lovely, the staff were all great, friendly, welcoming, helpful, and looked
after our dad well. Special hats off the two male staff, who always shaved dad, these two were excellent guys and dad always said how well they cared for him. He sat in lounge with some lovely residents and had some laughs, he enjoyed his stay,. Thankyou all for your kind, caring support, dad is continuing to improve slowly. Will recommend The Grange. Nice, clean, good food and residents looked after well. Thankyou to all staff you do a fabulous job.
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Review of
The Grange
from Esther C (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad has been really happy while being in The Grange, the staff are lovely and friendly, always helpful, nothing is too much trouble. His treatment has been excellent, he's been very happy here. Thank you to everyone for your caring service.
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Review of
The Grange
from Janet J (Respite Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My stay at The Grange was relaxing and the staff were very kind and helpful. I found the place ran like clockwork, which helped towards my recovery.
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Review of
The Grange
from Dona A (Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I had no expectations as only moved to the area recently. But, my last job was a domestic in a private care home. I couldn't believe how much better it is here. Buzzers answered really quickly. We had anything we wanted within reason. Food was brilliant. Cannot fault anything. The only thing I feel
would be a clock in the sun lounge as we had no idea of the time. Thank you for everything.
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Review of
The Grange
from B L (Resident) assisted by family/friend published on 22 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My stay here from start to finish has been excellent. The carers could not have looked after me better cand while I have been here I have felt Safe happy and cared for. My family have enjoyed visiting as the Staff have always made them feel welcome and they are amazed by the cleanliness and bright cheery
surroundings. Although I am Pleased to be moving on, I sad to leave Thank you for everything.
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Review of
The Grange
from C M (Daughter of Resident) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
A great facility and staff clearly work as a team. My dad has been well cared for and we feel like we have been guided through his stay here. Our concerns have been listened to and advice given. The Grange has also been good at feeding back dad's progress over the phone as I am not local.
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Review of
The Grange
from Evelyn B (Resident) published on 9 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have received excellent care whilst being in The Grange. Staff excellent. They keep morale up. Food very good. Lovely atmosphere. Staff cannot do enough for you. Best care home I know.
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Frequently Asked Questions about Heera Care Ltd
How many Care Homes does Heera Care Ltd own?
Heera Care Ltd own 2 Care Homes.
Which Heera Care Ltd Care Homes have the highest review score?
The Grange & Norwood House have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heera Care Ltd to verify any information. View our terms and conditions. Heera Care Ltd has an Enhanced Service – more info.