"I am the sister of a patient called Sue who was in The Grange. I highly recommend this place, it was very professional, staff were very…"
Read all 49 reviews
17 Rooms
Location Type
Care Home
The Grange care home in Scunthorpe provides a friendly home for residents needing support.
Caring, qualified staff ensure care home residents receive dignified care.
Residents can choose ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
Mental Health Care
Norwood House
15a Station Road, Gunness, Scunthorpe DN15 8SU
"A very homely and lovely dementia care home with truly great staff. The new management has really turned the place around. I honestly can't…"
Read all 36 reviews
28 Rooms
Location Type
Care Home
Norwood House is situated in an imposing Grade II listed building in the heart of Gunness, surrounded by beautiful well-tendered and secure grounds for the residents to enjoy. With a calm and ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Heera Care Ltd Reviews in North Lincolnshire (85)
9.4
Heera Care Ltd has a Group Review Score of 9.4 (9.394) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Heera Care Ltd must have a Review Score.
from Sheila N (Wife of Resident) published on 20 April 2026
Submitted via Postal Card • Report
Overall Experience3.0 out of 5
Found the staff difficult to contact and communicate with, so my husband's personal hygiene needs were inadequate. Food needs attention. Social interaction non-existent.
from T T (Sister of Resident) published on 31 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am the sister of a patient called Sue who was in The Grange. I highly recommend this place, it was very professional, staff were very helpful, polite and caring. Went above and beyond. Food was home-cooked and very nice. The Grange is very clean and if you have any issues they were dealt with quickly.
from B S (Respite Resident) published on 31 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I arrived from hospital quite disoriented but was soon put at ease by the lovely staff who have been very diligent in the way they have looked after me, both day and night, particularly as I have bladder problems and need to pee on a regular basis. So all in all my stay has been a very pleasant one.
from Barbara W (Respite Resident) published on 31 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Every member of staff was kind and helpful, no matter whether during the day - helped to the dining area, or during the night if I needed to go to the lavatory, there was always someone to assist. They were all respectful of my person, but could laugh and joke when appropriate.
from George T (Husband of Resident) published on 31 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My experience at The Grange is that the staff are polite and helpful. Mary has improved while she has been here. I would like to thank the home and staff for what they have done.
from Kathleen L (Respite Resident) published on 27 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My stay at The Grange was very professionally handled and the staff were caring and considerate. In the circumstances when I was not able to walk the staff could not have been more helpful. I would have nothing but praise for everyone concerned.
from G R (Wife of Resident) published on 4 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Husband spent 10 days at The Grange after having a stroke. The care was excellant. Staff were very efficient and friendly. I would not hesitate to spend time here if the occasion arose.
from David R (Son of Resident) published on 2 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Staff at The Grange must be the best we have ever experienced (in any service industry!) All so positive, helpful and friendly. It was a pleasure to visit. Thank you!
from C H (Grandson of Resident) published on 18 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
A very homely and lovely dementia care home with truly great staff. The new management has really turned the place around. I honestly can't fault it. Keep up the great work!
from K H (Nephew of Resident) published on 11 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Norwood House has a lovely interior and feels very welcoming. The staff are incredibly hardworking and genuinely caring. The new manager is great, always listening and improving things continuously. I highly recommend Norwood House.
from Nikita C (Niece of Resident) published on 6 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Norwood has always been a lovely place, but there was room for improvement and the recent changes by new management have really made a difference! It now truly feels like a home from home. The food is great, the activities are enjoyable and staff are so caring and attentive.
from Tim D (Son of Resident) published on 4 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Dad was discharged from hospital into Norwood House for respite care in autumn 2025 and ended up being a permanent resident until he sadly passed away in January 2026. The staff at Norwood have been incredible throughout, laughing and joking with Dad and taking him out, doing activities and generally
making his last few months enjoyable while maintaining exemplary levels of care. Their compassion at the end was wonderful and made a difficult time for the family as easy as possible. A lovely setting and building and the food always smelled amazing when I was visiting! Would definitely recommend if you are looking for a care home for a loved one, no better choice in the area.
from O N (Respite Resident) published on 13 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am here for a short spell while getting over a fall staff are excellent nothing is too much trouble. Food is great must be as I am very picky eating every bit served up.
from F C (Respite Resident) published on 25 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Everyone has been so kind and helped me to keep my dignity in very difficult situations. Nothing has been too much trouble for them and they have been keeping my spirits up by reassuring me that I'm doing well, two ladies in particular have made sure I get exercise and have encourage me to keep going
when its been difficult I will be ever grateful for all the help from everyone. The lady who cooks the meals has always made sure I'm happy with my meals and always makes time to have a little natter with me. Thank you everyone.
from L S (Niece of Resident) published on 17 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I went to view this facility mid October
After a five minute introductory chat , I was given a tour of the facilities offered ,the bedrooms all had en-suite and were tastefully decorated with ample floor space
I found it very refreshing that residents have 3 different communal areas where they
can could watch television, enjoy music or just relax in quiet contemplation .
The staff appeared to engaged positively with the residents
The following day the manager came to our home to introduce himself to our family member (who was reluctant to visit the nursing home )
This proved to be a very positive and enjoyable experience. The manager listened carefully to any concerns and answered all questions with great consideration for our family members physical and mental needs.
The dedication and commitment shown by the manager, was outstanding and a credit to Norwood House facility
This meeting was such a great success, that we are going to visit with our family member tomorrow .
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