





Located in Plympton in Plymouth, The Long Brook Residential Home offers residential care for up to 24 adults.
The home is situated in the peaceful countryside, offering beautiful views from many rooms and a great garden space for residents to relax and potter in during the warmer months.
Inside, there are 24 bedrooms with many offering en suite facilities. All are well presented and residents are welcome to bring along their...
Care Provided by The Long Brook Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are based on room rate and needs of the resident,. Although we are not a dementia home we can cater for mild dementia. Please give the home a call for more information
The price(s) shown are provided by the care home. Contact The Long Brook Residential Home for full pricing details and T&Cs.
Contact The Long Brook Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Yelverton Care LLP
- Private Owned
Person in charge
- Robert Gaffney(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (24)
- Single Rooms with ensuite Wet Room (12)
The Long Brook Residential Home Reviews (37)
The Long Brook Residential Home has a Review Score of 9.8 (9.763) out of 10, based on 19 reviews in the last 2 years.
Over all time The Long Brook Residential Home has 37 reviews.
My mum (96) needed a residential home three months ago, having had several falls. The family were very concerned about her having to have full-time care. The Long Brook was absolutely the best option. The staff are totally lovely, friendly, professional and caring. The home itself is welcoming and clean (but not clinical), providing excellent care and an amazing selection of activities. The food is good, wholesome and homecooked. It really is a "home-from-home", and we would not hesitate to recommend it to anyone needing first-class care.
Thank you so much for leaving us this wonderful review!
After trying several care homes in the Plymouth area we have finally found one that engages with its residents in a stimulating way, both physically and intellectually. Each resident has a regular care plan assessment to target their individual care needs. Each resident is treated as an individual, not a cash cow as in so many other places. A truly amazing place. It should be held as a beacon of what care homes should be. While the resident's needs are being continually met, the home also takes into consideration the client's family needs, all are made to feel very welcome. Thoroughly recommend this wonderful establishment.
Thank you so very much for leaving us this wonderful review!
We would have no hesitation in coming back to The Long Brook.
Thank you so much for leaving us this wonderful review!
Cannot express enough what a lovely care home all the staff are amazing. They looked after my 80-year-old mum to such a high caring standard. She has been staying for respite and was very sad to leave as she not only made lovely friends but the activities they put on were absolutely amazing!. The food and cleanliness were also of a very high standard. All down to a fabulous team. Well done team and she will definitely be back.
Thank you for leaving us this wonderful feedback. We look forward to seeing mum for her next stay with us!
I cannot rate this home (Long Brook) highly enough. The care, dignity, respect and love given to my mother over the last two years have been second to none. All the staff treated her with such love and care - like she was their mother or grandmother. The love and help they gave the family when we needed it at our most devastating time; they all became our family. All the rooms, entertainment, food, activities, safety and security were excellent. Can never be able to find the words to say thank you to them all for their love and care.
Thank you so much for leaving us this wonderful review. It was a pleasure to care for Mum, she is missed very much!
My mum went into The Long Brook Residential Home in September 2022. She was in poor health and not able to be living on her own. She settled in quickly and slowly began to improve. The care and attention have been wonderful. In the beginning, she did not want to get out of bed and join the other residents for food and entertainment. But now she is much more social. She is much stronger with her physical strength. She now joins in with everything and she has made new friends. For all the family it is wonderful to see.
Thank you so much for leaving us this wonderful review!
If you are looking for residential care for a loved one, then look no further than The Longbrook. Our darling Mum spent just a few weeks there after several weeks in hospital. Sadly, during her short stay, she passed away. Each and every member of staff were incredible. Our family basically moved in during Mum's last week. The dignity and care shown to Mum was second to none. We, as a family, were catered for each and every day. We met some wonderful people, some of whom we will stay in touch with for the longest time. Thank you The Longbrook staff. We truly don't know what we'd have done without you.
What lovely feedback! Thank you so much, please keep in touch!
Enjoyed stay. Relaxed, safe and comfortable. Enjoyed the company. Looking forward to a future visit.
Thank you for this lovely feedback! We look forward to welcoming you back in the future!
I recently spent a week at Long Brook while my daughter had a much-needed holiday. This, being a new experience for me, at first, I felt a little lost. All the staff, however, were always smiling and helpful and by the end of the week I felt quite at home. I would like to think that if in time I should need permanent care, there would be a room vacant at Long Brook.
Thank you so much for this lovely feedback. We will share this with the team!
Although my aunt was only at Longbrook for a short period of time, I cannot speak highly enough about all members of staff. The care is superb and the house and gardens are a delight.
It was a pleasure to care for your Aunt here at The Long Brook. Thank you for leaving us this lovely review!
This is a care home that certainly cares, not just for its residents but also for their families. The staff always have a smile for you and Mum constantly tells me how happy she is. There is a lovely atmosphere and a wide choice of activities to join in with. The Long Brock Residential Home has a lovely home-from-home environment and I have no concerns about the standard of care that Mum receives.
Thank you so much for leaving such a wonderful review!
My mum is cared for with care and respect. This consistency and attention have enabled her to feel "at home" within a safe environment, and I feel she thrives as best she can. The leadership team lead by example and participate in the home's friendly and fun aspects of activities which are topical and seasonal. I would thoroughly recommend The Long Brook to any potential client and their families.
Thank you so much for leaving us such a wonderful review!
Mum was only at The Long Brook Residential Home for about 3 weeks and deteriorated very quickly and was moved to a nursing home specialising in dementia care. During her stay, she was exceptionally well cared for and I received a lot of advice from the home and associated pharmacist. I can’t speak too highly of The Long Brook - excellent home all round and worthy of 5 stars.
Thank you so much for your lovely feedback! We hope Mum has settled well in to her new home.
Mum has been at Long Brook since December 2021. I can honestly say we couldn't have found a better home for our mum. Very caring, family-run home where nothing is too much trouble. Daily activities for the residents, excellent choice of menu and lovely presented gardens. All needs are met with kindness and dignity from all staff members. I would recommend this home to anyone.
Thank you so much for leaving such a wonderful review!
Long Brook is a lovely and friendly home. The staff are very helpful and nothing is too much trouble. I definitely would recommend it.
Thank you so much for taking the time to leave us a lovely review!
Mum arrived 28 days ago after 2 years of living on her own with carers coming in 4 times a day and hardly ever going out or seeing anyone. Her physical and mental health deteriorated rapidly and as a family, we made the decision to move her into a residential home near me. We looked very carefully for somewhere we felt Mum would feel secure and happy and where the home would welcome her as part of their family. This we found in The Long Brook and Mum hasn't looked back. Almost immediately, we saw her improve immensely, from the initial warm welcome to the ongoing excellent care by friendly staff who have really befriended Mum. All her needs are catered for to a very high degree and she is actively encouraged to engage with all the wonderful events that take place every day, should she wish to. Mum, having been very reclusive, is now to be found chatting with other residents in one of the two comfortable sitting rooms, sharing meals with them, enjoying the garden and thoroughly enjoying the entertainment!
Thank you so much for your feedback. We are so pleased that Mum feels secure and happy here with us at The Long Brook. It is wonderful to see Mum interacting with our residents, staff and engaging in our activites.
I have nothing but praise for Long Brook Residential Home. The building is light and airy and well furnished. The garden is also very welcoming with space to work and sit. I found the staff extremely friendly towards the residents and to each other, which you could appreciate. Also, the residents were welcoming, inviting you to sit with them and the activities gave interest to each day. Unfortunately, a diet problem, being gluten-free plus other food allergies I had, but I was catered for very well with the help of my daughters and the chef. If I needed a permanent home, I would not hesitate to ask for a room and hope they would accept me. Thank you. I feel stronger with your help and hopefully able to cope at home.
Thank you so much for your lovely feedback. We are delighted that you enjoyed your stay here with us at The Long Brook. We look forward to hopefully seeing you at our open gardens!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 October 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Long Brook Residential Home.
There are no upcoming events for The Long Brook Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Long Brook Residential Home.
Accreditations
There are no accreditations posted yet for The Long Brook Residential Home.
Meet the Team (8)

Eamon and Hazel opened their Nursing Home in Tavistock, Abbotsfield Hall Nursing Home, in 1984. They ran it for 30 years with their partners Pam and Graham. Hazel was the Matron, with Pam and Eamon doing the Payroll, Accounts, H&S and maintenance with Graham. They helped their sons, Robert and Peter, set up The Yelverton Residential Home in 2016 and then The Long Brook in 2021. They enjoy home improvements - painting and decorating, choosing soft furnishings, and gardening. Having retired from the Care and Business management side, they are now the gardening team at The Long Brook, and you will often see them planting the hanging baskets and pots, mowing the lawn or on a tip run with the garden waste. They still keep a close eye on the running of the home and give invaluable feedback when they spot something!

Robert is the Founder and Registered Manager of The Long Brook Residential Home, which he proudly established in 2021.
His journey in healthcare began as a Carer within hospital settings, where he developed a strong foundation in compassionate, hands-on care. He then progressed to a Physiotherapy Technician role at the Bristol Royal Infirmary, working across multiple departments, including Stroke Rehabilitation and Care of the Elderly. Building on this experience, Robert went on to train and practise as a nurse, working in Trauma & Orthopaedics and Cardiology in Bristol hospitals.
In 2011, Robert returned to Devon to support the management of his family’s nursing home, Abbotsfield Hall in Tavistock.
Care has always been central to Robert’s life. His parents have successfully run Abbotsfield Hall Nursing Home since 1983, giving him a lifelong understanding of the sector and its values.
He continues this commitment alongside his brother, Peter, a former paramedic who opened The Yelverton Residential Home—The Long Brook’s sister home—in 2016.
Robert brings a wealth of clinical and managerial experience, along with a strong commitment to delivering high-quality, person-centred care. He is dedicated to creating a warm, supportive, and homely environment where residents feel valued and respected, and where staff feel supported to provide the best possible care.
After 15 years in care home management, Robert has stepped back from the day-to-day running of the home and focuses on the business, quality assurance, and supporting his managers within the home.
Outside of work, Robert enjoys camping, spending time outdoors, keeping chickens, and homeschooling his daughter, Genevieve.

Carrie has been part of our journey since day one, joining us in 2021 as a Senior Care Assistant when we first opened our doors. Her passion for care and her incredible organisational skills soon led her to become our Administrator, and today she’s the friendly face behind the smooth running of our office as Office Manager.
With over 15 years of experience in the care industry, Carrie truly understands what it takes to make residents feel at home. She loves building strong relationships with families and supporting our amazing team. Outside of work, Carrie enjoys spending time with her family and relaxing with a good book.

Simon has been an integral part of The Long Brook Residential Home since before its doors opened, ensuring everything was ready for our first residents. With a strong focus on safety and compliance, Simon excels in risk assessments and health and safety management, helping to maintain a secure and comfortable environment for everyone.
Simon is a retired Royal Marine Commando.
Outside of work, Simon enjoys outdoor activities and water sports, embracing adventure whenever he can.

Reece is the youngest member of Long Brook's management team. He started at The Long Brook 4 years ago as a senior carer and worked his way up to Team Leader, then Care Manager, thanks to his positive energy and intelligent approach to care. He is completing his Level 5 Diploma in Health and Social Care. He leads our excellent team of carers and is responsible for care planning and medication management.
In his spare time, he enjoys live music, travel and running.

Anna is one of our excellent, experienced carers, ever stalwart, always cheerful, often dancing! When she is not providing high-quality care to our residents, she is often found speeding about the home or entertaining the residents. A very popular member of our team, she enjoys helping Kelly with the activities, especially music and quizzes. In her spare time, she enjoys reviving house plants, visiting her caravan in Cornwall or supporting her granddaughter playing rugby (currently undergoing trials for England!)

Joanna has been an invaluable member of our team since joining us from the Philippines in early 2023. As a Senior Carer, she demonstrates excellent verbal and written communication skills and plays a key role in supporting our Team Leaders. Joanna is highly competent in administering medications and is trusted to take charge of the home when required in the absence of senior staff.
Since joining, she has undertaken extensive training, further strengthening her skills and contribution to the team.
Joanna is currently on maternity leave following the birth of her baby, and we look forward to warmly welcoming her back to the home soon.

Kelly recently joined The Longbrook Residential Home as our Activities Coordinator, bringing a wealth of experience from her previous roles as Team Leader, Carer, and Care Coordinator within the care industry. Her creativity and enthusiasm make her fantastic at engaging residents and planning meaningful activities that brighten their days. In addition to her care expertise, Kelly is also a talented florist, adding a personal and artistic touch to our home.
Outside of work, she enjoys spending quality time with her family and exploring her passion for flowers.
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