Woodview Care Home

My husband has been in Woodview for about 16 months now. He has received excellent care throughout. The staff are always there for him and he is always clean and tidy. He has 1to1 care in the day time. I visit most days and the level of care is always excellent. The meals are nutritious and there is always a choice of mains. The home is very clean. Every day a member of the cleaning team gives his room a clean. There is always some sort of entertainment on for the residents which includes craft and games, outside entertainers and visits from animals. For the residents to pet. The staff never stop. There is always a member of the management team to talk to if needed. I'm so glad I chose Woodview for my husbands care. I can go home and sleep sound because I know he's in excellent hands.

My dad currently resides at wood veiw care home there is plenty of staff which is great to see and very friendly i can see he is really looked after with his care needs they do plenty activeites for them to stimulate them lovely gardens for them to walk around and the food is really good its where i would go hopefully when im older

Mum has been at Woodview now for around 4 months, she was moved from Bradwell hall as her behaviour was becoming more challenging and unpredictable. Mum has settled in really well, the staff are patient and have taken the time to get to know her and there is a feeling that they really do care. The bedrooms could do with a facelift and some areas are tired, but the staff really do make the difference and the care is exemplary. Family always feel welcomed and they regularly request feedback.

What a home. My goodness, I don't know where to start... the care my dad receives is over and beyond the call of duty. The staff are amazing with both my dad and his family. We feel like family. My Dad has been a resident for 3 years and never once have we not been treated with the utmost care and professionalism. My dad is a very happy resident and all his needs are met with happiness and good spirits. I lost my mum in June 2023 and she was also a resident. She and our family were given undivided care and respect, making my mum's death very peaceful. Staff were with us all day and night, even when they were not on duty. What a place to be associated with. Makes my heart glad we have these places for our families. Long may it continue. A very big thank you to all staff.

Can't praise this home enough, thoroughly enjoyed Ascot week activities, today ponies were brought in for residents, and the entertainment ukelele band and staff were so caring and made sure all had a fabulous time, credit to the activity coordinator, manager and all staff, nothing is too much trouble at this home, I know my husband is in good hands.

The staff are amazing, beautiful people who could not do enough for my mum. Even when she passed the staff played one of her favourite songs and stood down the corridors walking her out and it showed that she was so loved and cared for and made us emotional. My mum also looked so lovely and happy. The staff will forever be in our hearts

Not long after this, they held a review meeting with the family. They said things had to change or they would give notice. They have now given notice because I complained too much. I would not put a dog here. There are three good carers on Sneyd Unit. But it's not enough. Management is atrocious.

After my father-in-law was diagnosed with a brain tumour we needed to choose a nursing home that could provide palliative care, we were given the choice of four nursing homes, funded by NHS continuous care. This was an incredibly stressful and upsetting time, choosing somewhere for someone who was so loved places a heavy burden of responsibility on a family. I rang Woodview Care Home and spoke to the manager to ask about the home, the visiting arrangements which are especially important due to Covid-19 and the nursing available. She was so supportive, she gave me the confidence to choose Woodview Care Home. As a family we could never express how grateful we are to the manager and the team, from the moment my father-in-law arrived, he had the most amazing care and he was treated with respect and dignity. Not only this but the family were also supported, going way above and beyond what we could have expected. Just four days later he sadly passed away but I truly believe that he could not have received better care. Forever grateful!