Every Sensation

Birchwood Grange, Kings Mill Road West, Sutton-in-Ashfield NG17 1JS
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10 29 Reviews
  • Every Sensation, Sutton-in-Ashfield
Every Sensation offers therapeutic and sensory treatments and environments for adults with profound, complexed, multiple physical and learning disabilities, aged 18 and above.

The centre is for clients who require a higher level of treatment and intervention to maintain and improve their physical and mental health needs. They also offer a homecare service. This can be a from a few hours to overnight stays to a few days. They can offer staffing that are trained for the complexed needs.

Every Sensation endeavour to support the individual by focusing on their assessed needs and wishes and by maintaining and promoting their overall physical and emotional health and well-being.

The day care centre offers higher staffing levels such as 1-1 or 2-1 subject to assessments of need. This enables high-quality care for all clients offering therapeutic approaches to treatments in order to meet the developmental, emotional and physical health needs, meaningful activity and sensory needs of all clients.

The facilities including a Hydrotherapy pool as well as Acheeva beds, allowing clients to have opportunities to have time out of wheelchairs, promoting therapeutic and health interventions.

The centre work alongside NHS physiotherapists to create assessments and programs to meet the needs of individual clients for Acheeva bed programs and Hydrotherapy programs.

Included in the facilities is the immersive room. This room has gesture-controlled interactive technology which gives clients a complete multi-sensory experience and offers an additional medium for service users to engage in a range of therapeutic treatment programmes in a creative and bespoke way.

Open Monday to Friday 9 am until 4 pm including bank holidays (except Christmas Day, Boxing Day and New Years Day).

This enables them to hire the facilities i.e. hydro pool, sensory rooms or the centre for a weekday evening or weekends sessions.
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Care Provided

Type of Service

Other Care Provided

  • Personal Care

Facilities

  • Wheelchair Access
  • Gardens
  • Activities
  • Conservatory
  • Food Provided
  • Cinema
  • Hobby / Activities Room
  • Jacuzzi / Hydro Pool
  • Lounge
  • Sensory Room
  • Swimming Pool
  • Treatment Room

Good to Know

Owner

  • Every Sensation

Person in charge

  • Louise Gilbert (Director of Services)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Every Sensation Reviews (29)

10

Every Sensation has a Review Score of 10 (9.981) out of 10, based on 5 reviews in the last 2 years.
Over all time Every Sensation has 29 reviews.

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Total of 29, showing 1-20
Review from Julie C (Relative of Resident) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family member has been attending the centre for 18 months now and we are extremely pleased with the care they provide. They have lots of different activities, including hydro so no two days are the same.
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Review from C K (Mother of Resident) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
They took my son back in to the Centre after a period of illness in hospital and he required medication and they carried out the necessary treatments to keep him well. I was eternally grateful for their support and care for my son.
Reply from Louise Gilbert, Director of Services at Every Sensation

Thank you for your kind words. I will pass this on to his team. Best Wishes

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Review from R O (Mother of Resident) published on 18 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son enjoys a range of activities and appears to enjoy going to the centre. We did have an issue around him being unhappy when in the hydrotherapy pool but staff worked with us to explore why and resolved the problem effectively.
He is always happy to go with his escort in the morning and claps
his hands with pleasure but equally happy to arrive home again. He follows a special diet and the centre manage this and his medication very well.
Reply from Louise Gilbert, Director of Services at Every Sensation

Thank you for your kind words. I will pass this on to our staff team. Best wishes

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Review from T M (Father of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
"Every Sensation" daycare centre is a haven for disabled individuals, offering an array of enriching activities tailored to diverse needs. The dedicated staff fosters a nurturing environment where every participant feels valued and supported. From interactive sensory sessions to creative arts and physical
therapy, the centre ensures holistic development and joy. Families can trust that their loved ones are in compassionate hands, thriving in a space designed to celebrate every unique ability.
Reply from Louise Gilbert, Director of Services at Every Sensation

Thank you for completing our review. I will feed back to our staff team

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Review from L R (Mother of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring staff. Lots of activities. Personalised care.
Reply from Louise Gilbert, Director of Services at Every Sensation

Thank you for your feedback. It is gratefully received. I will pass your comments back on to the staff that supports LR

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Review from S M (Father of Resident) published on 24 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending this centre for just under 7 years. I've never had a problem. Staff are friendly, helpful and an integral part of my daughter's health and happiness. I wouldn't put her anywhere else.
Reply from Louise Gilbert, Manager at Every Sensation

Thank you for your kind words, I will pass this on to the rest of our team.
Best Wishes.

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Review from Ishtiaq H (Father of Resident) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a 20-year-old son with autism and severe learning difficulties. He has been attending Every Sensation for almost 3 years. The staff and the service provided are of top quality. It would be extremely unfair if the manager is not mentioned here in this review. She is an excellent leader full of
dedication, passion, commitment, empathy you name it and she has every quality of a sincere leader leading such a wonderful team of carers who are always doing their utmost for our special adults. The facilities are wonderful. One recent example of the dedication and commitment from the manager is that we wanted our son to start using the hydro pool but no one was sure how he was going to react. As a result, the manager and the staff booked a session on Sunday to try it. I am extremely thankful to each and every staff member. The best day care service locally by miles. Thank you, guys.
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Review from Debbie R (Mother of Resident) published on 25 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's so nice to be able to let my son go to a place where it is so homely and one big family who care about their clients and knowing they're in such safe hands. They offer all sorts of activities to keep clients from getting bored, they're always on the go. The hydro pool is amazing and he gets to
go in weekly which is so important for his physio. The staff and management are all so friendly and supportive. A big weight off my shoulders knowing he is going to a place that cares and he enjoys.
Reply from Louise Gilbert, Manager at Every Sensation

Thank you for your kind words. It is nice to hear. I will of course pass this on to our staff team. Best wishes, Lou.

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Review from Fleur G (Mother of Resident) published on 24 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter joined here in September 2021. She is a wonderful and very anxious young lady. The staff listen to me, work with me and my daughter to help reduce her anxieties. They use a bespoke person-centred approach and stick to it, which is crucial. My daughter, like everyone, has a 1-1, not the same
all the time as this wouldn’t be good for anyone! These 1-1s are selected carefully due to the needs of my daughter. The staff are just perfect, for instance, everyone was just as excited as I was the other day over something that happened with my daughter there. All staff are caring, treat our loved ones as people in their own right, and value their uniqueness. I highly recommend Every Sensation.
Reply from Louise Gilbert, Manager at Every Sensation

Thank you for your kind words; It is nice to hear. I will, of course, pass this on to our staff team. Best Wishes.

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Review from R E (Mother of Resident) published on 24 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attends Every Sensation Day Centre. Since going in October 2021, the staff go above and beyond doing their job. They actually care, their attitude towards the service users is second to none, they are amazing. They're friendly towards visitors and nothing is too much trouble for any of them,
even if you have an issue that's unrelated to the centre they will do their very best to help solve the issue. I couldn't wish for a better place to send my son. All the service users are as friendly as the staff. We all have bad days but it never shows in any of the staff, they are all so happy in their work, always pleased to see both service users and parents even if you turn up for a surprise visit. I cannot recommend Every Sensation highly enough. The facilities are just amazing and they have so much more than any other place my son has been in the past. My son loves going for hydrotherapy which he does once a week (he's had no kind of therapy for 13 years since becoming an adult!).
Reply from Louise Gilbert, Manager at Every Sensation

Thank you for your kind words; It is nice to hear. I will, of course, pass this on to our staff team. Best Wishes.

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Review from R J (Relative of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having used different units in the past, every sensation stands above any other in quality care, cleanliness, lovely friendly atmosphere. All the staff are helpful and motivated which gives a feel-good factor. My opinion is that service users are looked after very professionally and relatives and family
are safe in the knowledge that loved ones are superbly looked after.
Reply from Louise Gilbert, Manager at Every Sensation

Thank you for your feedback, it is is so important to us.
I will pass these on to our staff team.
Best Wishes
Lou

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Review from Dawn T (Mother of Resident) published on 19 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son really enjoys attending Every Sensation.
He loves the sensory activities and swimming very much.
The only thing I would change is the amount of staff turnover, it's a shame good staff leave just as my child gets to know them.
Reply from Louise Gilbert, Director of Services at Every Sensation

Hi, thank you for your feedback, which is extremely helpful. Our turn over of staff is extremely low. I would like to discuss this further, as we pride ourselves on the continuity of staff, as we feel this is extremely important in the health and well being of our clients who use our service.

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Review from Bridget D (Mother of Resident) published on 13 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every Sensation is an exceptional facility! They provide total physical and mental stimulation required by my son. Although he is severely disabled it is quite clear that he enjoys every minute.
The staff are so lovely and fun and caring and professional.
We feel very welcome and comfortable there.
Communication is brilliant and the management are very strong and professional and friendly and approachable. Very, very happy with this service.
Reply from Louise Gilbert, Director of Services at Every Sensation

Thank you for your heartfelt words they mean a lot to me and our staff team.

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Review from David M (Friend of Resident) published on 4 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nice location and extremely friendly staff. Nice place and good facilities. Has it's own pool so good for the users. The staff make you feel welcome and the environment is very comfortable. The nice thing also is that the staff have a sense of humour. The place always looks clean and tidy. Would recommend
to anyone seeking this kind of service.
Reply from Louise Gilbert, Director of Services at Every Sensation

Thank you for your kind words, they are really appreciated. I will pass your feedback on to our staff team.

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Review from Clare B (Sister of Resident) published on 1 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing facilities with caring, knowledgeable staff. Entrusting the care of someone so vulnerable as my brother is never easy but I have been totally blown away by the treatment and care he has been given. I would not hesitate in recommending to others.
Reply from Louise Gilbert, Director of Services at Every Sensation

Thank you for your kind words, it's a pleasure to be able to offer support to your brother. I will pass your feedback on to the rest of our staff team.

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Review from Sue B (Mother of Resident) published on 18 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent day centre, the staff are all very caring and pleasant, facilities are fantastic.


Such a beautiful place in fantastic settings.

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Review from Philip W (Father of Resident) published on 12 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every Sensation is an excellent facility for profoundly disabled people. My daughter attends five days a week and without this service, we would struggle to manage everyday life and she could have probably ended up in permanent care. Long may it continue.
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Review from Keith M (Father of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has cerebal palsy. She attends Every Sensation twice a week. She looks forward to it as they provide a lot of activities for her: swimming, disco, sensory room. She is very happy to go. I always ask her if she has enjoyed her day and she says yes. The staff are excellent with everyone and
they always make you welcome. Also, I receive a monthly magazine telling parents what is going on. Brilliant place, and staff.
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Review from Rita G (Mother of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter enjoys going to Every Sensation 5 days a week. There are different activities each day.


The staff and management are able to talk on any matters. I would recommend Every Sensation for a day centre to everyone.

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Review from Amanda S (Mother of Resident) published on 15 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every Sensation is a lovely is a lovely caring place for my daughter who is severely disabled to go and enjoy herself in a relaxing and happy atmosphere.
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Current Review Score: 10.0 (9.981)

Overview of Review Score

The Review Score of 10 (9.981) out of 10 for Every Sensation is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Adult Day Care Centre is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.981 for Every Sensation is calculated as follows: ( (53 Excellents x 5) + (1 Goods x 4) ) ÷ 54 Ratings = 4.981
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Every Sensation is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Adult Day Care Centre does not have a review in the last 24 months, then it will not have a Review Score.

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