Dell Rose Court

Northfields, Norwich NR4 7EL
Review Us
10 22 Reviews
  • Dell Rose Court, Norwich
Dell Rose Court is a comfortable and homely housing with care establishment, where residents have all their personal needs supported at the same time as having an independent lifestyle respected. All carers are highly-qualified and there is a great deal for residents to enjoy and experience, with the property set up to help individuals pursue an active and interesting lifestyle.

Retirement Village: No

Property Information: 48 Properties

On Site Care Staff 24/7: Yes

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Care Provided by Dell Rose Court

Length of Stay

  • Permanent Care

Other Care Provided

  • Meals Prepared On-site
  • Personal Care

Facilities

  • Gardens
  • Bar/Café
  • Dining Room (residents only)
  • Lounge

Good to Know

Person in Charge

  • Adina Burt (Manager)

Local Authority / Social Services

Dell Rose Court Reviews (22)

10

Dell Rose Court has a Review Score of 10 (9.956) out of 10, based on 6 reviews in the last 2 years.
Over all time Dell Rose Court has 22 reviews.

Overall Experience
  • 22
  • 0
  • 0
  • 0
  • 0
Date Published
  • 22
  • 2
  • 4
  • 6
  • 16
Reviewer Connection to Dell Rose Court
  • 12
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Elizabeth L (Daughter of Resident) published on 9 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been living at Dell Rose Court for over three years. The care and kindness have been exceptional she has always been treated with dignity and respect and given autonomy to live her life in the way she chose too. In the last few weeks, my mum has received the best end of life care that anyone
would wish for and us a family received wonderful support to help her through her final days.
Reply from Richard Smith, Marketing Manager at Dell Rose Court
Thank you for your kind words about the care and support that your mum, you and your family have received from Dell Rose Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jennifer W (Sister of Resident) published on 26 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident at Dell Rose Court since October 2015, he is very disabled. He has had very good care from the carers working in Dell Rose Court and is very happy. All the carers are very pleasant and helpful. It is good for me to know he is in such good hands.
Reply from richard smith, marketing manager at Dell Rose Court
Thank you for your kind words about the care your brother is receiving at Dell Rose Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.956)

Overview of Review Score

The Review Score of 10 (9.956) out of 10 for Dell Rose Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.956 for Dell Rose Court is calculated as follows: ( (65 Excellents x 5) + (3 Goods x 4) ) ÷ 68 Ratings = 4.956
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Dell Rose Court is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Adina

Adina Burt

Job Title: Registered Manager

I have worked in Health and Social Care Sector for 30 years; working as a nurse and paramedic before moving into residential care. My career has been spent working with people and my motivation is to make a positive difference in an individual’s quality of life.


I became Manager at Springdale earlier in 2019 to take up a fantastic opportunity.


I am now excited about the opportunity I have at Dell Rose Court to enhance the experiences and outcomes of people living here and also to support the staff team to strive for excellence and provide high-quality care.

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