Weavers Court

Cleanliness in the home is very good. My mother is visited two to four times during the day to ensure she is doing okay. Helpful manageress and staff. Mum went to Weavers Court in the middle of August 2022 and has received the utmost care for her needs.

Our sister is well cared for and we are so happy that she is in a safe environment. The staff are very tolerant of her as she can be very trying. Thank you to you all for your care and hard work.

I cannot thank the staff at Weavers Court enough! Under the guidance of the manager, they have now looked after my father-in-law for two+ years and he is happy and content and in his own words, deficient of nothing. It is such great peace of mind that, as we have to work and are therefore unable to care for him ourselves, he is so well looked after. Nothing is too much trouble and any queries are dealt with immediately. Their work throughout the pandemic was above and beyond ensuring that all residents were safe and well. I wouldn't hesitate to recommend Weavers Court to anyone.

My Mother has been a resident at Weavers Court for two years now and during that time she has been cared for by all of the staff with the utmost respect. It has been a very trying time for everyone and there have been days when Mum has been very lonely due to the COVID restrictions. At all times the staff at Weavers Court have tried to ease that loneliness and reassure my brother, sister and myself that Mum is ok. Thankfully, restrictions have eased somewhat lately and we are now being able to visit inside her flat and hopefully give her a bit more company. Recently we have celebrated her birthday and we were able to spend more time with her on that occasion which we as a family really appreciated. It has been a great comfort to us as her children to know that while we couldn’t provide the care she needed; she was safe and being well looked after. Well done Weavers Court, you should all be very proud of yourselves.

I have had family members at Weavers Court for some 8 years now and am personally very happy with the care that my mum receives here. I feel that she is treated with respect and dignity and that the staff are incredibly caring and kind. My mum has forged "friendships" with the majority of the members of staff there. On rare occasions when there have been issues, these have been dealt with fairly, professionally and promptly.

So pleased with the way that my mother is being cared for in Weavers Court. Staff are lovely, friendly and attentive. If you need to highlight an issue, you are listened to and it is resolved quickly. Lovely atmosphere throughout.

Care package in the morning can take a long while approximately three hours to get washed and dressed. Very disappointed in the quality of meals. There is a varying quality fo care staff some better than others.

My mother feels that her care needs are not fully met, and we as a family of healthcare professionals concur. We have repeatedly asked that staff monitor mum's fluid intake and is encouraged and monitored - the former rarely happening. Assistance is rarely given with preparation of food and a few medication errors have occurred. Management do listen, however, and complaints acknowledged and dealt with. We as a family, have noticed that mum's views are sometimes not taken into account and that the carers sometimes speak over her. Respect and listen.

All the carers in Weavers Court are very kind in all they do. Could not wish for better. Thank you.

Very supportive at all times.

I have been here for four months, and the care has been excellent and the staff extremely friendly and caring.

Diligent, caring, helpful.

My mother-in-law lived at Weavers Court for five years after sadly becoming a double amputee at 88 and having to move to Norfolk from Manchester. The entire team at Weaver's Court offered exemplary care, friendship and emotional support, and went to huge efforts to ensure she maintained her independence and dignity. She felt part of a loving family and welcoming community. Their wonderful support and care allowed her to die at home surrounded by people she knew who cared for her with such kindness until the very end.

My mother has been at Weavers Court for over 2 years now. She suffers from dementia. She was apprehensive at first but is now very settled there. She loves the fact she has her own flat and yet the staff come and give her all her meds twice a day and are on hand 24/7. That makes her feel independent and yet safe.

I have found all the staff very helpful and courteous and my mother feels the same. She is treated with dignity, and frankly, we couldn't wish for better. I wish she would socialise there a bit more but that is her choice.

Otherwise, I am satisfied with my aunt's care. Corridors and doorways could be enlarged to deal with wheelchair users better.

All the staff are kind and courteous.

I would recommend Weavers Court to anyone.

I have been a resident here since February 2014, although apprehensive at first I can honestly say this has been the best decision I could have made. Had I continued to live alone, I may not have bothered to get meals for myself. Here they are prepared for me and brought to me. For which I am very grateful. My health may have suffered without this service. I am becoming increasingly dependent and the staff here are very attentive and treat me with dignity and respect and importantly with good behaviour.