Administration Assistant

Administration Assistant/Receptionist
£12.98 per hour plus Company Benefits

16 Hours per week - Includes alternate weekend working

A Top 20 Care Home Group 2026!

Awarded 'One of the UK’s Best Companies To Work For’

Oakley Grange is a luxurious residential and dementia care home based in Warwick, offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site cafe bar, a cinema and a professional hair and beauty salon.

We are looking for a full-time Administration Assistant/Receptionist to be the first point of contact at the home.

Our team member benefits include: *Paid Breaks *Uniforms *Staff Meals *Nest Pension *Employee Assistance Programme *Care Workers Charity *‘Spice of Life’ – Discount Retail Scheme *Cycle Scheme *Eye Care *Refer a Friend Scheme *Reward Vouchers *Quarterly & Annual Company Recognition Awards 

As the Administration Assistant/Receptionist, you will be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail. 

In addition to reception duties, you will provide additional administration support to the Home Administrator - predominantly HR related administration duties, although you will also need to have a good knowledge of the financial aspects of the role, therefore being able to cover in the Administrator's absence. 

Main Responsibilities:

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors' book and the person’s identity is checked as far as reasonably practical
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties, provide additional administration support to the home's Administrator on a daily basis, predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have been actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Person Specification: 

• Excellent customer service skills
• IT literacy – competent with the use of systems
• Previous telephone experience
• Professional telephone manner
• Knowledge of general administration
• Good communication skills
• Neat and well presented
• Excellent written and verbal English