Administrative Assistant

Glais House Care Home is looking for a reliable, organised and professional Administrative Assistant to join our team.

This is an important role within the care home, providing administrative support to the management team and helping to ensure the smooth day-to-day running of the home. We are looking for someone who is approachable, dependable, well organised and able to communicate confidently with residents, relatives, staff and external professionals.

Key Responsibilities

• Provide general administrative support to the management team.
• Answer telephone calls, emails and general enquiries in a professional manner.
• Maintain accurate records, filing systems and confidential documentation.
• Assist with staff records, rotas, timesheets and other administrative paperwork as required.
• Support recruitment and onboarding administration.
• Prepare letters, documents, reports and correspondence.
• Assist with arranging meetings, appointments and maintaining diaries.
• Order stationery and other supplies when required.
• Support the maintenance of accurate resident and staff information.
• Communicate professionally with residents, relatives, healthcare professionals, suppliers and visitors.
• Maintain confidentiality and comply with data protection requirements at all times.
• Carry out other reasonable administrative duties to support the effective running of the care home.

About You

The successful applicant will:

• Be reliable, punctual and well organised.
• Have good written and verbal communication skills.
• Have strong attention to detail.
• Be confident using computers, email and standard office software.
• Be able to prioritise tasks and work independently when required.
• Have a professional, friendly and respectful manner.
• Understand the importance of confidentiality when working within a care environment.
• Previous administrative experience is desirable, although this is not essential for the right candidate.
• A stable and consistent employment history is desirable, demonstrating reliability and commitment in previous roles.

What We Offer

• Staff of the Year Award – monetary bonus (conditions apply)
• Monthly Managers’ Discretionary Bonus (conditions apply)
• Annual Anniversary Bonus: £500 (conditions apply)
• A supportive team and a meaningful, rewarding working environment

Additional Information

• Reliability is crucial for this role.
• No Agencies.
• Sponsorship is not available for this position.
• Applicants must have the appropriate right to work in the UK.

Glais House Care Home is committed to providing a safe, welcoming and respectful environment for our residents and staff. The successful applicant will be expected to support and uphold the values, standards and professional expectations of the care home at all times.