Care Homes Owned by Nightingale Hammerson

As I realise I need a lot of help, I'm lucky to be here.

Hammerson House Wohl Campus is a fine building well suited for a care home. However, to my mind, its outstanding feature is the Sue Hammerson Woodland Walk. Access is easy. From the outdoor terrace in the back of the building, the Walk starts with a garden beautifully manicured and tended. From there take a slight downwards incline and head into the main forested portion of the walk. You will find on both sides of the path stately oak, maple, and beech trees and myriad other varieties. Flowering plants and shrubs line the well kept path. Many species of birds flourish. There are squirrels and even the occasional fox to be seen. The walk is adapted for both walkers and wheelchair users. Seats have been placed in key spots. I love strolling along the walk at any time of the day, month or year, even when there is snow on the ground. There is always something to delight the senses including bird sounds, and in season, the delicious sights and scents of plants, shrubs and greenery. There are open spaces where the visitor can observe the London sky (when it isn't raining). I am a keen observer of cloud formations. The woodland walk offers residents, visitors and staff a calming respite from the cares of the day in a beautiful nature setting.

My father has been at this care home almost 5 years and I think it is probably one of the best in the UK. They are under the same - enormous - financial and staffing pressures as all care homes but continue to provide outstanding, person-centred care. It is well-run at every level, clean and modern, fantastic facilities and great GP access. Even when there are staffing changes the front line care never suffers - my father is always treated with dignity and kindness. Every single staff member we encounter from the wonderful carers to the cafe and front desk teams shows friendliness, care and compassion and goes above and beyond to help. I would have no hesitation in recommending Hammerson House to anyone.

My mother who is 95 has been a resident of Hammerson House for a year. It has been a very positive experience. She, quite reasonably, had wanted to stay in her own home for as long as she could. However there comes a time when that is no longer possible. The care team at Hammerson worked hard to make the transition as smooth as possible and completed succeeded. My mum is an artist and in her last year at home she had stopped painting. I'm delighted to share that she is painting again and very engaged in lots of arts based activities. Hammerson has made that possible. In terms of the spaces it has a lovely garden, conservatory and cafe as well as lots of communal spaces.

I love living here. I have made my room very homely and I am very lucky to have a beautiful view of the patio and part of the garden and greenhouse. The house manager and team leader are both excellent, warm, caring and supportive. Our care team are usually kind and caring, but I recenty had trouble with one of them. Worryingly, I recently I think I had a watch and a neckless which is precious to me stolen. We have lots of activities to keep oir minds and bodies active. We have interesting outings and culture on the big screen.

From the moment I arrived at Hammerson House I felt very much at home & pleased with my choice of residence & the staff were very welcoming. The available facilities are first class & everything is extremely well organised & clean

When I moved into Hammerson House from my retirement flat, every facility was provided to house me in comfort with my possessions and memorabilia- all that is important to me. The care and support that I have received has been superb. I feel relaxed, secure and safe. My family are happy that I am content and cared for.

Two years as a resident. Time to adjust. Content and comfortable sometimes lovely and bored sometimes feel privacy invaded but appreciate care and friendship of staff and other residents.

Extremely well organised. Staff all care about their responsibilities and undertake them with tremendous enthusiasm and love. Kept very clean and hygenic. More than just a home a real caring community.

Staff are good and care!

I have found everything I need here. Care continuing attention and medical care. If needed. And my carers are my very dear friends in every way.

In addition to the first class carers, there are a wide variety of activities to keep us occupied, and an excellent team of volunteers adds to our pleasure. I feel secure and cared for.

The staff were all very supportive towards my family, especially the nurses who gave us clarity and support through his stay at the home. All the staff at Hammerson were welcoming, friendly and made us all feel at home throughout the building. I would highly recommend them for your care home needs.

I have been in Nightingale for more than 10 years. I know this was a good decision after living, working and retiring in New York City for 54 good years. I decided I could no longer live on my own and care for myself! Since coming into Nightingale Care Home I have gained the two stones I lost in NYC, feel well cared for, met some interesting and kind people, enjoy an occasional game of bridge, read a book or two, enjoy our beautiful garden here, some good discussions and several more activities if one desires them. La vie est bonne and relaxing. At age 98 years old I give my deep gratitude for a full and happy life.

The care given to my parents at Nightingale is outstanding. All the carers are incredibly caring and understanding of the issues my parents face and make the rest of the family feel included in their care.

My husband was transferred to Nightingale after 4/52 in an emergency ward. He was able to walk with assistance until his hospital stay. Nightingale not only got him more mobile, but he seemed to be more alive than for a long time after a few weeks of rehab. He was amazingly well looked after there by all the kind staff. He was happy and joined in the many activities. He died quickly and peacefully. They, the team, did him and me proud! Highly recommend!

Excellent. However there is a problem to have buses to take you out.

No risks taken for the residents.

Last week my brother in law and I attended a very special evening with my mother, a resident at Nightingale. It was a dinner commemorating Passover. The room was bright and welcoming with the advantage of many glass doors overlooking gardens. Books were provided for us to follow a service given by the very experienced and joyful resident Rabbi and we all enjoyed very much. Following the service we had a beautiful dinner of either vegan or meat served by the very able and caring staff of Nightingale. There was plenty to drink also. Nothing was too much trouble. Nightingale, thank you for such a lovely evening. It was so very special to be able to enjoy this evening with our mother, a truly memorable occasion.

Our mother was beautifully cared for. Not just with great professional skill but with warmth and love. Nightingale is a special place- busy, life affirming, they do things properly but with great informality and humanity. Her end of life was managed with perfect care and dignity and support for the family.